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Close vs Front: Which is a better fit?

Updated on January 12th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 10,816 reviews from Email Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Email Distribution
NA
Inbox Management
5.0
Access Controls/Permissions
NA
Spam Blocker
NA
Campaign Analytics
--
% Fit
Not enough reviews
Feature ratings
Email Distribution
4.5
Inbox Management
4.7
Access Controls/Permissions
4.2
Spam Blocker
3.8
Campaign Analytics
5.0
User satisfaction
4.7
User reviews161
Ease of use
4.6
Functionality
4.3
Value for money
4.4
Customer support
4.6
4.6
User reviews269
Ease of use
4.5
Functionality
4.4
Value for money
4.2
Customer support
4.4
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Startups and small to mid-sized businesses. Close is best for scaling sales teams conducting high volume outreach.

Not provided by vendor

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Todd Q
CEO
5.0

Todd Q.: Hi, my name is Todd and I'm an owner. I would give Close.com a rating of five. For more reviews, please click below. Prior to using Close, we were using HubSpot. The reason we switched up HubSpot is it's a little more complex to get started. There are also a lot of other packages you had to buy to make it worthwhile. So I think we ended up switching because we wanted to get started with something more quickly and not have to have such a large capital outlay to get started. We chose Close because it's a lot faster to get started with than some of the other products we had tried. It was very easy to get productive very quickly. It was easy to start simply. Then as our business needs changed or grew, Close was able to grow with us. It was easy to have more advanced searches, more advanced ways of slicing and dicing the data that we needed to find. So it just helped us get started quickly and maintain our growth moving forward. Getting started with Close was very easy. It didn't require a lot of set up, so it was very quick for us to get up and running and get productive with it quickly. I think that's a big reason why we initially went with it because it didn't require all that time and effort setting it up. It was quick to start helping us without having to spend a lot of time on it. Don't feel the need to create lots of different types of opportunities or lead statuses, that kind of thing. Just get started and as simple as you can. Then as your needs or complexities grow, only then start worrying about classifying all your leads and information into all these different buckets because I think once you use it for a while, you'll start understanding the need for those different kinds of classifications. Just don't do it too soon.

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video-2bcf9d4c-635e-44ca-611a-08d92c6be272
Isabel Cristina C
Founder
3.0

Isabel C.: Hello. I am Isabel. I am the founder of my own company and I am rating Front in three. For more reviews, please look down below. Before trying Front, I had Meetingbird. It was a small plugin or add-on that allow me to schedule appointments through my email. I was in love with Meetingbird. Then I noticed that it was bought by Front. So I decided to try Front because of Meetingbird. The reason why I tried Front, besides of giving me the sense of our growing, fast growing and robust company, was that they allowed me to use the Meetingbird plugin, but also prepare the path for my growing company, because I see my company with a team bigger than right now. So I said, "I will do one learning curve and they will integrate all my team when it's time." Starting with Front was not that easy as I thought. It seems an intuitive app and I helped by email and with someone that reached me out and asked about my context and situation. What they warned me is that it was only for one person, it will be an overkill, as it ended up being. If you are considering trying Front, I will encourage you to do it if you are a team. If you are only you, it will be overwhelming. But Front, it's [Kaleed 00:02:00], it's fast growing. They are solid and their onboarding process is done by... They care, just that. But it will be with you in your growing process, but you have to start with a small team to give a shot to Front.

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User interface
132667 video thumbnail}
1 Video
132901 video thumbnail}
1 Video
132667
5 screenshots
132901
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Close

32/45
  • Access Controls/Permissions
  • Archiving & Retention
  • Autoresponders
  • Chat/Messaging
  • Customizable Forms
  • Data Recovery
  • Email Distribution
  • Shared Inboxes
  • Social Media Integration
  • Spam Blocker
  • Support Ticket Management
  • Tagging
  • Whitelisting/Blacklisting
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Campaign Analytics
  • Campaign Management
  • Canned Responses
  • Collaboration Tools
  • Contact Management
  • Customer Segmentation
  • Customizable Fields
  • Customizable Templates
  • Drag & Drop
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Inbox Management
  • Mobile App
  • Multiple User Accounts
  • Prioritization
  • Process/Workflow Automation
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reporting/Analytics
  • Response Management
  • Routing
  • Search/Filter
  • Signature Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Email Management Software Features -

Front

Top Features
45/45
Show Email Management Software Features +
Close
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Front
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Close
  • By Elastic
  • Located in United States
  • Founded in 2013
Front
  • By Front
  • Located in United States
  • Founded in 2013
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