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Startups and small to mid-sized businesses. Close is best for scaling sales teams conducting high volume outreach.
Results-driven B2B and B2C businesses. Maximize lead value and rep efficiency with dialer software built to increase answer rates and quality live interactions, while streamlining everything else.
I really like the ease of use and graphical interface. I also love that I'm able to dial straight from the platform and the templating system is fairly easy to use as well.
When you try to solve a problem and chat with technical support, you will be ignored. But there is no public limitation.
I like the cost above all else. We used a more expensive CRM for a while and were thrilled to find out about Close.io and its low price in comparison.
Stupid workflows, automations were really horrible and was set up poorly by the agent who worked and never was working correctly for 9 months.
The phone integration priceless and extremely convenient. I'll be honest I thought that the pitch was to good to be true, but as it stand right now is as good if not better.
I was so frustrated that I needed up even creating our own CRM just to do this very thing.
And I was impressed at just how smooth it all went. Being a tech guy my learning curve is quick, but from employees in their 20's-50's we had a hugely successful transition into Close.
Also, you cannot see which calls cost how much money, it is hard to track back your charges.
Phone Burner Inc. is Fabulous. It is well thought out, user friendly, easy to manage all of my users, generates valuable reports each day, awesome customer service, and more.
Sometimes it becomes slow and freezes. Sometimes when using the pause it does not work and dial the phone number and when you click pause again, the call is cut off and goes on to the next one.
Very pleased with the service and have had amazing customer service and assistance with every part of the implementation.
The worst part is it cant identify fax numbers. On cold calls, you get a lot of those.
It is easy to set up and start working with it, the software is intuitive and they provide great onboarding training. There is even a free trial so you can see if you like it before purchasing.
There is a gap in where a call should go if it stalls or doesn't connect. There are not disposition buttons for stalled calls that don't go through.
But easily the biggest clincher for their superior performance is the PhoneBurner organization itself. Jeff Osness was an extremely responsive and accountable stakeholder in our success.
Need to connect with more prospects in an industry with poor connect rates.
Todd Q.: Hi, my name is Todd and I'm an owner. I would give Close.com a rating of five. For more reviews, please click below. Prior to using Close, we were using HubSpot. The reason we switched up HubSpot is it's a little more complex to get started. There are also a lot of other packages you had to buy to make it worthwhile. So I think we ended up switching because we wanted to get started with something more quickly and not have to have such a large capital outlay to get started. We chose Close because it's a lot faster to get started with than some of the other products we had tried. It was very easy to get productive very quickly. It was easy to start simply. Then as our business needs changed or grew, Close was able to grow with us. It was easy to have more advanced searches, more advanced ways of slicing and dicing the data that we needed to find. So it just helped us get started quickly and maintain our growth moving forward. Getting started with Close was very easy. It didn't require a lot of set up, so it was very quick for us to get up and running and get productive with it quickly. I think that's a big reason why we initially went with it because it didn't require all that time and effort setting it up. It was quick to start helping us without having to spend a lot of time on it. Don't feel the need to create lots of different types of opportunities or lead statuses, that kind of thing. Just get started and as simple as you can. Then as your needs or complexities grow, only then start worrying about classifying all your leads and information into all these different buckets because I think once you use it for a while, you'll start understanding the need for those different kinds of classifications. Just don't do it too soon.
Haley: I'm Haley, I'm a new home specialist for a residential builder. I give PhoneBurner five out of five. And click below for more reviews like this. PhoneBurner basically lets you dial numbers very quickly. And so before using PhoneBurner I was just kind of doing it manually, which was inefficient especially when calling from large specialized lists. In my role, we will, I'm in residential home building, so when we roll out new communities of homes I have an interest list that's very long accumulated over a long period of time. And so dialing from that list manually was just very inefficient. PhoneBurner allowed me to save a ton of time, especially for stuff like that. PhoneBurner was recommended to me by a consultant that we work with, along with a couple other people in the industry. It has saved me a ton of time. I love that I can create specialized voicemails to leave for people. Along with, it'll send out an email to people who I'm calling. So it's just really solved the problem that I had before. And I haven't ever felt the need to look into anything other than PhoneBurner. From what I remember, if it was hard I would remember more. But I believe it was relatively easy. I know that they did an onboarding session with me, the people at PhoneBurner. There's been a couple things here and there that I've had questions about and I've just kind of hopped on, I don't know if it chat or phone call, and they've helped me kind of with any other additional onboarding stuff later. Just to tweak processes and things like that. I believe that they let me have a free trial. And so being able to test the software before purchasing it was really great. I would encourage anybody to try it out first because after I tried it out, I was sold.
Close
PhoneBurner
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