# Compare Close vs Slack 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Close and Slack based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132667-135003/Close-io-vs-Slack --- # Close vs Slack Features and Cost Comparison Last updated May 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CloseSlack2/4 selected [Close](https://www.capterra.com/p/132667/Close-io/)[4.7 (164)](https://www.capterra.com/p/132667/Close-io/reviews/) [Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) [## Close](https://www.capterra.com/p/132667/Close-io/)[4.7 (164)](https://www.capterra.com/p/132667/Close-io/reviews/) Starting Price $35.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [164 reviews](#user-reviews) Positive 158 Neutral 3 Negative 3 [## Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $8.75/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [24,103 reviews](#user-reviews) Positive 23,021 Neutral 906 Negative 176 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 17,533 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 69%Fit Not enough reviews Feature ratings Data Security \-- Contact Management 4.3 Lead Management 4.3 Sales Pipeline Management 4.2 Activity Dashboard 4.0 \--%Fit Missing features Feature ratings Data Security NA Contact Management 4.5 Lead Management NA Sales Pipeline Management NA Activity Dashboard NA User satisfaction User satisfaction 4.7 User reviews[164](https://www.capterra.com/p/132667/Close-io/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.4 Customer support 4.5 User satisfaction 4.7 User reviews[24,103](https://www.capterra.com/p/135003/Slack/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.5 Customer support 4.4 Price starts from Price starts from $35Per User, Per Month - Free version - Free trial Price starts from $8.75Per User, Per Month - Free version - Free trial Best for Best for Close is used by small to mid-sized sales teams — particularly by founders and sales managers running relationship-driven sales at companies that prioritize speed and follow-up discipline. Best for Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## User reviews Pros & cons MAT Mehmet Ali T. Business Development Manager > "It gives a clear, real-time overview of all sales activities, making it easy to prioritize follow-ups and track progress at a glance." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6851755) VR Verified Reviewer Sales Team Lead > "Many of the reports they do have around things like Opportunity pipelines aren't customizable enough to be useful (for example, you can only..." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___7118937) VR Verified Reviewer Sales Team Lead > "Its UI is user-friendly and easy to learn compared to many other CRMs, with colored icons and buttons generally in obvious places." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___7118937) VR Verified Reviewer Sales Team Lead > "The reporting functionality leaves a lot to be desired." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___7118937) JL Jonathan L. Insurance Agent > "Being able to create tasks, notes while in a call, messages, and emails all being automatically logged in a particular lead's profile was..." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6136841) Charles J W. Account Manager > "I don't like how Close retrieves my planned send emails before they send; if I modify the email I'm scheduling, Close logs all versions." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4963141) JS Justin S. Insurance Broker > "Close CRM offers a seamless platform for communication through various channels, including email, calls, and SMS." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___5002239) JL Jayne L. CSM > "You can too easily create multiple entries because of how the integrations are set up, so it's not always clear what the "right" profile is." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4907212) JL Jonathan L. Insurance Agent > "All in all, incredibly useful focus on the outbound sales aspect, if your business model fits or if you want a dedicated sales CRM for a sales..." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6136841) JL Jonathan L. Insurance Agent > "This is just one example, there's also not really much functionality for MAINTAINING/RETENTION of clients after the sales aspect." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6136841) Charles J W. Account Manager > "I enjoy the Smart Views in Close function and the inbox tool, and I like the fluidity of the email follow-up." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4963141) JL Jayne L. CSM > "Similarly, there's very little tracking of progression, it's quite rudimentary in that sense." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4907212) SM Scott M. Business Development > "We also use JustCall and the integration is super clean, making it easy to work from a single CRM with a phone plug-in" [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4968556) LJ Lamar J. Executive Assistant > "Notification system is genuinely trash. If I have the software on my laptop, there should be some way their API talks with MacOS notifications..." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3593369) MAT Mehmet Ali T. Business Development Manager > "Very useful and easy to use." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6851755) VR Verified Reviewer Customer Success > "It does the jib for very basic pipeline management, but definitely not goos for reporting due to the lack of customization." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3812036) MAT Mehmet Ali T. Business Development Manager > "The dashboard is very useful and practical." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6851755) VR Verified Reviewer Customer Success > "Your tasks do not have a specific section or dashboard and you can easily lose track of the daily pending tasks." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3812036) JS Justin S. Insurance Broker > "Navigating through the platform is effortless, enabling sales teams to focus on what truly matters" [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___5002239) SK Shadab K. Business Development Executive > "Close is very expensive so it was very hard to pay for small startups." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3818917) JL Jayne L. CSM > "Very clean UX/UI and easy to use and navigate, everything is sort of "on one page" so you don't really need to scour around or click on..." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4907212) NB Nadav B. CEO > "We spend those months we worked with Close.com HUGE amount of development and employee resources to fit our system to Close's while planning to..." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___2920525) JS Justin S. Insurance Broker > "Close CRM's user interface is a testament to user-centric design." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___5002239) Pruthvi K. Sales Lead > "Not so user-friendly." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4452054) SM Scott M. Business Development > "Overall, I really enjoy using close -- it's a great fit for a new, smaller org like OF. " [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4968556) TC Tony C. CEO > "We had another CRM system that was a lot more expensive and not very easy to use." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3493834) [View Reviews](https://www.capterra.com/p/132667/Close-io/reviews/) JN Jon N. Technology Director > "We using it for DM's, group chat and project discussion and also allows us to easily share files with each other and we have confgured a number of connected apps and workflows." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7048334) JC Jerrid C. CEO > "I also found that search, while useful, does not always make it easy to quickly surface specific historical context, files, or decisions across busy channels and threads when I need..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7144763) KS Kaynan S. Senior Software Engineer > "It is our main communication platform at NextDay, and the threaded conversations are one of the most valuable features — they allow us to keep discussions organized without losing..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136956) Maxwell P. General Manager > "Also the free version hides message history after a certain period which can be frustrating if you need to reference something from a few months ago and have not upgraded yet." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7059262) JC Jerrid C. CEO > "It has helped me manage conversations by client and project, collaborate more efficiently, and maintain visibility across several workstreams at once. While notification volume and..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7144763) EM Enguerran M. Fullstack web developper > "The notification management system becomes unmanageable because of its default settings which create notification fatigue for users." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7127675) TM Tristan M. Engineering > "It enhances productivity with app integrations, automated workflows for repetitive tasks, robust search capabilities, and quick options for calls and file sharing, ultimately speeding up..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7079709) Saleem B. Training and Development Manager > "The free subscription of slack lacks customer support, you can only access the Slack Help Center for troubleshooting issues." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7057594) Aman M. Software Analyst > "Slack solves the problems of scattered communication across emails and multiple tools and it helps me by centralizing all team conversations making it easy for me to collaborate easily..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106) CM Claire M. Regulatory Engineer > "The only con I can think of is that occasionally I will miss messages if someone sends it in a thread because it will show up as "Activity" rather than a new message." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7071305) Aman M. Software Analyst > "Reliable features: Slack provides for the real time messagings,file sharing and search functionality inside this platform makes it easy for me to find out the past conversation and..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106) AC Atalay C. Senior Manager of US and EMEA, Paid Social and SEM > "Compared to different solutions we use in other companies, the fact that we can only communicate in written form forces us to use a separate tool for meetings and video communication." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6818257) DC Daniel C. Automation Engineer > "Being able to create custom emojis, especially as a remote staff member, allows for consistent engagement in the culture of our workplace." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7150078) SS Shenella S. Business Developer > "The software tends to have bugs from time to time and the notifications can be a little overwhelming of not managed voa settings." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7081789) JC Jerrid C. CEO > "I also found the AI and automation capabilities especially valuable for summarizing long threads and reducing repetitive administrative work, which helps me stay focused on higher-value..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7144763) VR Verified Reviewer Software Engineer > "Occasional bugs or notification overload can also affect focus when working on multiple discussions at the same time." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136222) VR Verified Reviewer Account Executive > "Being able to quickly message teammates, participate in team channels, and have dedicated groups for different functions helps speed up collaboration and decision making." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7071075) Michelle R. Manager > "It can easily become cluttered as everyone is allowed to create a channel but some of the channels are only relevant for a short period of time." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136359) Jiahao H. Deployment Strategist > "The ability to move easily between channels and conversations, combined with clear prioritization of unread messages, helps me stay organized even on busy days." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7073213) Roddy T. Owner > "Without discipline, channels turn into noise factories, and important messages can get buried under a landslide of GIFs and “quick questions.”" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136975) DH David H. DEI Consultant > "The interface is well organized to help you keep track of teammates, priorities, and all your messages. Whether working remotely or in the same office, it helps streamline communications." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7066388) FY Faz Y. EMEA Product Manager > "Notifications and file sharing can be a bit misaligned sometimes and at scale the pricing can become a bit expensive." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7083530) EM Enguerran M. Fullstack web developper > "Our workflow management system achieves peak performance through its best-in-class integration with Google Drive and Jira and Trello and other tools." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7127675) VR Verified Reviewer Senior Risk and Fraud Specialist > "especially if someone was tagged in a post in a channel that has lots of traffic, the mention most times were missed, because it was not in threads and if you didn't go through all the..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6879671) DD Daniel D. Product Mamager > "Channels help organize discussions by topic, integrations streamline workflows, and real-time messaging reduces reliance on email." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7087229) PA Patrice A. Assistant > "Every channel activity triggers a message to official emails, creating unnecessary clutter in the inbox. Although Slack allows custom notifications but default isn't glad." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6884320) Nathaniel C. Account Executive > "Features like Slackbot, reminders, and huddles help streamline internal ops and foster a fast, async-friendly culture." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7085314) NH Nitin H. Associate technical support engineer > "I did not see an option to clear all the okd chats in direct messages, like if I leave a channel it goes away but in direct message we have to manually delete all the messages and cant..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6690666) Osama A. Full Stack Developer > "The best part is it's messages search feature, you can quickly find any text from all chats and channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7083807) Marc R. Digital Media Specialist > "With multiple channels, constant notifications, and side conversations, it was easy to feel overwhelmed or distracted if notifications were not carefully managed." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7141374) Jen B. Medical Fronter > "Features like Huddles allowed for instant, one-click audio/video syncs that simulate quick office chats." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7074895) DD Daniel D. Product Mamager > "Notification overload and scattered conversations make it easy to miss important context, and Slack isn’t great for long-term knowledge management." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7087229) JM James M. Sales Representative > "Uploading pictures of products, making quick calls, organizing discussions by topics, and everything else seems to suit my sales style well enough." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7128012) Muhammad Z. Procurement Specialist > "Video and voice call features are not as strong as dedicated meeting platforms" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7119720) Stefania D. Student > "I love the way it's organized per chats/tags, the fact that you can have calls on it as well and the integration with multiple platforms such as Google Drive and more." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7146674) Shawna S. Business Development > "Slack quickly becomes overwhelming; constant pings, endless channels, and notifications make it hard to stay focused." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7062989) Aman M. Software Analyst > "The things that I like most about the Slack are depicted below Effective Communication: Slack provides platform for fast,organized and effective conversation on a particular topic with..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106) VC Viktorija C. Project Manager > "I don't like its customer support because they take a lot of time to respond and besides taking a lot of time, they are not very prompt to resolve issues." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7064685) Michelle R. Manager > "Overall, it's been an excellent way to streamline communications and reach the larger organization and allows them to tailor what and how they want to receive communications and..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7136359) SE Sarah E. Microbiologist > "It is only just that it uses to drop too many notifications which could fine distracting and disturbing." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7131601) BH Brooke H. Academic Tutor > "Using Slack can greatly cut down on email traffic and enable rapid responses, collaboration, and transparency while holding space for it to be used asynchronously to protect focused work..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6826960) VR Verified Reviewer Transfer Sales Agent > "I also didn’t like that you can’t block someone. If a conversation becomes uncomfortable or someone keeps messaging you, there’s no way to stop it directly in Slack." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7133679) RJ Robert J. Executive Account Manager > "It updates quickly, allows seamless switching between my phone and PC headset without delays, and provides calendar reminder notifications with direct links to Google Meet lobbies." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6822393) JN Jon N. Technology Director > "This does mean we are using two best in class pieces of software but this does make things much expensive than a simple Microsoft subscription." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7048334) Norman M. Partner, Digital > "I also really like the integrations with other tools I use every day, including Notion, Figma, Google and Linear and the ability to include custom notifications for processes we use." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6860515) Nicole A. Head of HR and GS > "Bugs and performance problems that happen from time to time can also make chat and meetings less smooth." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7133070) AP Ajay P. Staff Accountant Lead > "Slack provides a swipe system when we use slack on our mobile device, we can easily swipe and keep our transaction, that's a really awesome feature." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7036510) Charlie L. Video Editor > "This caused many team memebrs to miss things or respond to urgent maters later than needed." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7098514) AF Angie F. Director of Human Resources > "The desktop and mobile apps work seamlessly, making real-time communication possible with staff across multiple locations, enabling us to collaborate with others from outside of our..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7011608) AR Arthi R. Engineer > "Additionally, heavy reliance on it for all communications can contribute to "tool fatigue" for some users." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7138404) FC Francesca C. HR Manager > "Being able to communicate with my boss either as part of a group or with a single person and being able to upload documents securely through a trustworthy platform knowing your..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6828158) DS Dipti S. Corporate Recruiter > "Slack is missing integration with different Mailboxes like Outlook due to which meetings could be crated within Slack" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7018190) Denis M. Recruiter > "It makes setting up standardized IT request forms, automated onboarding messages, or daily standups incredibly easy without needing to involve developers." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7143032) RJB Rigo Jean B. Digital Marketing Associate > "With many channels and notifications, it can become distracting if not managed properly." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7069240) VR Victor R. Product Tech Lead > "The ability to organize conversations by channels, integrate with our development tools, and quickly search through past discussions has significantly improved our productivity." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7019831) VR Verified Reviewer Automation > "The free plan has limitations on message history which can be frustrating." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7137621) VR Verified Reviewer Senior Project Specialist > "I can sync Slack with my Google calendar (it's very useful as I receive reminder notifications 1 minute before my meeting)." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7088979) Jen B. Medical Fronter > "Only thing holding me back was I was frequently kicked off when working remotely and had to sign in multiple times." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7074895) DW Destinee W. General Manager > "Loved the ability of shout outs and gift card redemption but wanted other features like courses, knowledge base for staff, etc.." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7108828) DN David N. IT Operations Manager > "Admins also can't see or manage private channels which can be annoying." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7132601) MW Melinda W. Owner > "Its organized communication through channels—it keeps conversations, files, and updates in one place, making team collaboration clear and efficient." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7142143) NR Nuria R. Community Manager > "When too many convos start at once I kinda lose track, and old messages just disappear unless I remember exact words to search." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6821063) CS Collin S. Insurance Agent > "The ability to organize conversations into channels and integrate tools like Google Drive, Zoom, and reminders keeps everything centralized and efficient." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6829876) Saidi B. product manager > "You end up either checking Slack every five minutes or missing something important because you muted too much." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7125888) Nathaniel C. Account Executive > "Slack has transformed how our team communicates—reducing response time, boosting transparency, and increasing cross-functional visibility." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7085314) SG Sreevalli G. Senior QA Engineer > "It can get overwhelming with too many channels and notifications. Plus, the limited message history in the free plan is a drawback." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7004445) VR Verified Reviewer Director > "I love that you can use it in a way that best suits your business, it integrates with all o the other apps we use in our workflows no matter what company im working with, and their new..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6864497) TW Tisha W. Health Services Coordinator > "The freemium version is missing so many features that it would be better to stay on google apps." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7104823) ZT Zac T. Data Manager > "It works well for a wide range of user-types for our organization; from basically using it in place of texting, to intense project collaboration and file sharing." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6864329) VR Verified Reviewer Account Executive > "Sometimes it can become a bit messy with too many different chats, groups, channels to able to find information after a while." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6878459) DC Daniel C. Automation Engineer > "Generally great - it allows for fully remote work across a diverse team, and its intergration with things like Jira and Hubspot are actually genuinely useful." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7150078) MG Mateusz G. Architect > "I don't have access to the history of my posts and files uploaded there." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7056709) VR Verified Reviewer App Developer > "What I like most about Slack is its real-time messaging, seamless team collaboration, easy integrations, and organized channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7123432) VR Verified Reviewer Program Assistant > "Yes, it did it's job as a communication tool and the channel setup probably works well for many organizations, but I found it bothersome to remember all the commands and didn't like the..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7037465) JC Jerrid C. CEO > "As a solo product consultant working across multiple client organizations, I’ve found it to be an essential tool for staying organized, responsive, and connected without getting buried..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7144763) VR Verified Reviewer Test Manager > "it can sometimes feel overwhelming , easy to miss important updates if conversations move quickly or are spread across different threads" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7150284) Judith Ada A. Administrative assistant > "I love that slack has become the basic internal communication platform for us remote workers, i love how you can have seperate workspaces for different things as this helps keep your..." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6817402) Harshul S. Network Admin > "Notifications can get messy when you’re in too many channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7108533) VP Ville P. Specialist > "Seamless Organization (Channels), Powerful Integrations, Intuitive User Interface (UI), Searchability, Threaded Conversations" [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7091137) JT Junior T. Data Processor > "Frequent notifications can disrupt focus unless customized, and important messages may get buried in busy channels." [See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7015244) [View Reviews](https://www.capterra.com/p/135003/Slack/reviews/) ## User interface [Close](https://www.capterra.com/p/132667/Close-io/) 4.66 (164) 4.66 (24,103) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Close Top features 35/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/132667/Close-io/#features) Slack 13/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/135003/Slack/#features) ### Recognition Close is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Slack ### Deployment & support Close Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Slack Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Close - By Elastic - Located in United States - Founded in 2013 Slack - By Slack - Located in United States - Founded in 2014 ## 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