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Startups and small to mid-sized businesses. Close is best for scaling sales teams conducting high volume outreach.
Outside sales teams at small and mid-sized businesses who are looking to improve rep productivity and get better visibility into customers and rep activities in the field.
I really like the ease of use and graphical interface. I also love that I'm able to dial straight from the platform and the templating system is fairly easy to use as well.
When you try to solve a problem and chat with technical support, you will be ignored. But there is no public limitation.
I like the cost above all else. We used a more expensive CRM for a while and were thrilled to find out about Close.io and its low price in comparison.
Stupid workflows, automations were really horrible and was set up poorly by the agent who worked and never was working correctly for 9 months.
The phone integration priceless and extremely convenient. I'll be honest I thought that the pitch was to good to be true, but as it stand right now is as good if not better.
I was so frustrated that I needed up even creating our own CRM just to do this very thing.
And I was impressed at just how smooth it all went. Being a tech guy my learning curve is quick, but from employees in their 20's-50's we had a hugely successful transition into Close.
Also, you cannot see which calls cost how much money, it is hard to track back your charges.
Most of all i like ease of use, its very helpful to locate clients nearby when on a road trip or location. I wish we could set some defaults when adding a contact such as country.
Sometimes I'm in a shitty service area and I can't pull up the next part of my route. I think once the route is set, there should be an option to use the route "offline.
I love the ease of use and the visual aspect of the software. The color scheme of the programs makes the program even more attractive to use and navigate.
My access is denied and they have terminated their service with me.
Just an all-around great app, and fully featured when used online with the PC. Integrate beautifully to iOS calendar.
The company has upgraded to Appolo. Unless I pay for a new service without any refund for what I have paid.
The Ios app is quite good and getting better and better everyday.
The cost is a little high; $60/month. Have to pay $10 more per month for monthly vs. $600/ year-($50/month).
Todd Q.: Hi, my name is Todd and I'm an owner. I would give Close.com a rating of five. For more reviews, please click below. Prior to using Close, we were using HubSpot. The reason we switched up HubSpot is it's a little more complex to get started. There are also a lot of other packages you had to buy to make it worthwhile. So I think we ended up switching because we wanted to get started with something more quickly and not have to have such a large capital outlay to get started. We chose Close because it's a lot faster to get started with than some of the other products we had tried. It was very easy to get productive very quickly. It was easy to start simply. Then as our business needs changed or grew, Close was able to grow with us. It was easy to have more advanced searches, more advanced ways of slicing and dicing the data that we needed to find. So it just helped us get started quickly and maintain our growth moving forward. Getting started with Close was very easy. It didn't require a lot of set up, so it was very quick for us to get up and running and get productive with it quickly. I think that's a big reason why we initially went with it because it didn't require all that time and effort setting it up. It was quick to start helping us without having to spend a lot of time on it. Don't feel the need to create lots of different types of opportunities or lead statuses, that kind of thing. Just get started and as simple as you can. Then as your needs or complexities grow, only then start worrying about classifying all your leads and information into all these different buckets because I think once you use it for a while, you'll start understanding the need for those different kinds of classifications. Just don't do it too soon.
Lena: Hi, my name is Lena. I'm the owner of a personal chef business. Map My Customer gets a five rating. For more reviews, please click below. Before Map My Customer, we were just using the old pen and pencil notebook, and it didn't work because there was mistakes, there was loss, and it was way too time consuming. The reason I chose Map My Customer was because it gives the team the ability to input data regarding the clients they're going to go see, where they are, it's able to map it out for them. There's so much information that you can put in there, the activity, and it helps you to grow your business and save a lot of time. It also, as a manager, allows me to be able to look and see who my team has seen, who we need to follow up with, where they went, and the time that they spent. It's a efficient tool for saving time and everything is just at a glance. Very user friendly, and it enables the whole team to come together and just share all the information. Using Map My Customer was very simple and efficient to use. The best part is if you have any problem with it, you can just plug into their customer service. They're there to help you, they walk you through. The team has accessibility to it as well, so any questions you can learn as an individual, or you can learn as a team. It's very easy to use the app. It is very user friendly, and it works out really well whether you're super techy or a novice at it. It's the simplicity, and the customer support is just so beneficial in being able to succeed with the product. My recommendation if you're just considering, is go ahead, use the free trial. They allow you to have it. It helps you get familiarized with what the product is. I would definitely recommend it. Again, it's better than the old notebook and pen, or even putting the information in your laptop or in your phone. Everything is there, it's concise. And the best part is that it's easily accessible by the management and you can also share it with the other people in your team. And I just think it helps with success and it's just a very, very easy product to use.
Prioritize real-user-identified key features according to your needs to find your best fit.
Close
Top FeaturesMap My Customers
Map My Customers
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