# Compare Close vs EngageBay CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Close and EngageBay CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132667-178819/Close-io-vs-EngageBay-Marketing

---

# Close vs EngageBay CRM Features and Cost Comparison

Last updated April 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CloseEngageBay CRM2/4 selected

[Close](https://www.capterra.com/p/132667/Close-io/)[4.7 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

[## Close](https://www.capterra.com/p/132667/Close-io/)[4.7 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [164 reviews](#user-reviews)

Positive

158

Neutral

3

Negative

3

[## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

Based on [907 reviews](#user-reviews)

Positive

878

Neutral

22

Negative

7

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,500 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

4.3

Lead Management

4.3

Sales Pipeline Management

4.2

Activity Dashboard

4.0

73%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.7

Lead Management

4.6

Sales Pipeline Management

4.6

Activity Dashboard

4.7

User satisfaction

User satisfaction

4.7

User reviews[164](https://www.capterra.com/p/132667/Close-io/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.4

Customer support

4.5

User satisfaction

4.7

User reviews[907](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$35Per User, Per Month

-   Free version
-   Free trial

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Close is used by small to mid-sized sales teams — particularly by founders and sales managers running relationship-driven sales at companies that prioritize speed and follow-up discipline.

Best for

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## User reviews

Pros & cons

MAT

Mehmet Ali T.

Business Development Manager

> "It gives a clear, real-time overview of all sales activities, making it easy to prioritize follow-ups and track progress at a glance."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6851755)

VR

Verified Reviewer

Sales Team Lead

> "Many of the reports they do have around things like Opportunity pipelines aren't customizable enough to be useful (for example, you can only..."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___7118937)

VR

Verified Reviewer

Sales Team Lead

> "Its UI is user-friendly and easy to learn compared to many other CRMs, with colored icons and buttons generally in obvious places."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___7118937)

VR

Verified Reviewer

Sales Team Lead

> "The reporting functionality leaves a lot to be desired."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___7118937)

JL

Jonathan L.

Insurance Agent

> "Being able to create tasks, notes while in a call, messages, and emails all being automatically logged in a particular lead's profile was..."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6136841)

Charles J W.

Account Manager

> "I don't like how Close retrieves my planned send emails before they send; if I modify the email I'm scheduling, Close logs all versions."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4963141)

JS

Justin S.

Insurance Broker

> "Close CRM offers a seamless platform for communication through various channels, including email, calls, and SMS."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___5002239)

JL

Jayne L.

CSM

> "You can too easily create multiple entries because of how the integrations are set up, so it's not always clear what the "right" profile is."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4907212)

JL

Jonathan L.

Insurance Agent

> "All in all, incredibly useful focus on the outbound sales aspect, if your business model fits or if you want a dedicated sales CRM for a sales..."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6136841)

JL

Jonathan L.

Insurance Agent

> "This is just one example, there's also not really much functionality for MAINTAINING/RETENTION of clients after the sales aspect."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6136841)

Charles J W.

Account Manager

> "I enjoy the Smart Views in Close function and the inbox tool, and I like the fluidity of the email follow-up."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4963141)

JL

Jayne L.

CSM

> "Similarly, there's very little tracking of progression, it's quite rudimentary in that sense."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4907212)

SM

Scott M.

Business Development

> "We also use JustCall and the integration is super clean, making it easy to work from a single CRM with a phone plug-in"

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4968556)

LJ

Lamar J.

Executive Assistant

> "Notification system is genuinely trash. If I have the software on my laptop, there should be some way their API talks with MacOS notifications..."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3593369)

MAT

Mehmet Ali T.

Business Development Manager

> "Very useful and easy to use."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6851755)

VR

Verified Reviewer

Customer Success

> "It does the jib for very basic pipeline management, but definitely not goos for reporting due to the lack of customization."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3812036)

MAT

Mehmet Ali T.

Business Development Manager

> "The dashboard is very useful and practical."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6851755)

VR

Verified Reviewer

Customer Success

> "Your tasks do not have a specific section or dashboard and you can easily lose track of the daily pending tasks."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3812036)

JS

Justin S.

Insurance Broker

> "Navigating through the platform is effortless, enabling sales teams to focus on what truly matters"

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___5002239)

SK

Shadab K.

Business Development Executive

> "Close is very expensive so it was very hard to pay for small startups."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3818917)

JL

Jayne L.

CSM

> "Very clean UX/UI and easy to use and navigate, everything is sort of "on one page" so you don't really need to scour around or click on..."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4907212)

NB

Nadav B.

CEO

> "We spend those months we worked with Close.com HUGE amount of development and employee resources to fit our system to Close's while planning to..."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___2920525)

JS

Justin S.

Insurance Broker

> "Close CRM's user interface is a testament to user-centric design."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___5002239)

Pruthvi K.

Sales Lead

> "Not so user-friendly."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4452054)

SM

Scott M.

Business Development

> "Overall, I really enjoy using close -- it's a great fit for a new, smaller org like OF. "

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4968556)

TC

Tony C.

CEO

> "We had another CRM system that was a lot more expensive and not very easy to use."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3493834)

[View Reviews](https://www.capterra.com/p/132667/Close-io/reviews/)

NJ

Nick J.

Marketing Analyst

> "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560)

Jelyn T.

Marketing Manager

> "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

VR

Verified Reviewer

Sales Representative

> "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

DM

Desiree M.

Caregiver

> "I also noticed that certain features like email templates and design tools aren’t as polished, and there can be occasional delays or performance issues."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676)

JW

Jason W.

President and CEO

> "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256)

HS

Himanshu S.

Sales Manger

> "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

YT

Yohannes T.

CEO

> "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228)

HS

Himanshu S.

Sales Manger

> "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

VR

Verified Reviewer

Sales Representative

> "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

CM

Chandra M.

Marketing Analyst

> "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146)

AL

Angelina L.

Social Media Manager

> "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

SP

Stephanie P.

Marketing Consultant

> "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

NB

Nancy B.

President

> "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443)

CV

Chai V.

Founder

> "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378)

MS

Mike S.

Operations Marketing

> "The mobile app has limited features and doesn't offer full range of features that are available on desktop version."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

DM

Desiree M.

Caregiver

> "Overall, it strikes a good balance between functionality and simplicity, making it a solid choice for growing teams that don’t need overly complex..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676)

AG

Ayesha G.

Founding Principal

> "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513)

MC

Milap C.

Digital Marketing Expert

> "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490)

TC

Tamesha C.

Insurance Agent

> "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781)

Rémy G.

COO

> "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743)

JD

Jerker D.

CEO

> "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

NP

Nipa P.

Business Administrator

> "EngageBay’s automation tools help streamline repetitive tasks, improve efficiency, and ensure consistent follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

JD

Jerker D.

CEO

> "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

PN

Phil N.

CEO

> "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

AH

Andy H.

Director

> "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

JP

Jigs P.

Development Head

> "Customer support is responsive, and the platform offers good customization options for workflows and dashboards."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049)

SK

Shiva K.

Chief research officer

> "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

AS

Anuvind S.

Engineer

> "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024)

TB

Tayfun B.

Shop-Team

> "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167)

SK

Satou K.

Administrator

> "The CRM, email marketing, sequences work smoothly together."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808)

ZT

Zbigniew T.

CEO

> "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841)

Jelyn T.

Marketing Manager

> "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

PN

Phil N.

CEO

> "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

AH

Andy H.

Director

> "It basically has everything that we need to build marketing campaigns that help us to engage with our customers in a professional way. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

MR

Maria R.

Marketing Manager

> "The only thing that I dislike is the delay in updating campaign stats."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089)

BS

Bruno S.

Product Manager

> "It offers tools for marketing, sales, contact management, automations, and more."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366)

RS

Rob S.

CEO

> "Support tickets are better but they close them without resolving anything so you have to keep bugging them."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

LW

Laura W.

Marketing Assistant

> "I use several different CRMs in my position and this one has by far been my favorite."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

VR

Verified Reviewer

Founder

> "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334)

ZP

Zalak P.

BDM

> "One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6355213)

RB

Richard B.

Web Developer

> "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170)

LW

Laura W.

Marketing Assistant

> "Easy to use platform, automations are intuitive and make a lot of smaller tasks very easy to manage."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

CS

Chris S.

Owner

> "Our forms on our website seem to sometimes load slowly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6366959)

NM

Nishant M.

Digital Marketing

> "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275)

JD

Jerker D.

CEO

> "I can't even filter on the objects attached to a contact."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

CS

Chris S.

COO

> "They have a good set of features to manage campaigns and receive feedback on email sent and opened."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203)

AP

Anthony P.

Director

> "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "The CRM is intuitive, with customizable pipelines and contact management features."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

JS

Jaskaran S.

Co Founder

> "Automation flow can be a bit complex to navigate"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614)

AL

Angelina L.

Social Media Manager

> "This consolidation streamlines workflow and reduces the need for multiple software subscriptions."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

DK

Dale K.

None

> "Those emails eventually stopped being delivered to my inbox."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6306398)

GY

Grace Y.

Founder and CEO

> "Pipeline management is clear and simple , and automation makes sure no follow ups is missed."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156)

KA

Kathy A.

VP of Marketing

> "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271)

LJ

Latrease J.

Patient Service Representative

> "I enjoyed the notifications from the sales department"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721)

AS

Amy S.

Loan Originator

> "Does not interface with Apple mail and iCal"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652)

JE

Jamie E.

Managing Director

> "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902)

AP

Aswathy P.

Marketing Operation Associate

> "The lack of downloading the report options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6374062)

RB

Rui B.

R&D Manager

> "EngageBay CRM's standout feature is its comprehensive functionality, offering a seamless integration of marketing, sales, and customer service tools."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4877429)

AK

Amir K.

Owner

> "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726)

RN

Robert N.

Full-Stack Developer

> "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658)

NP

Nipa P.

Business Administrator

> "Lacks Twitter/X integration."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

DJ

Dominik J.

Managing Director

> "It's very buggy."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691)

SAK

Sameer Ali K.

SALES CONSULTANT

> "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723)

KD

Kaleigh D.

Marketing Manager

> "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

NB

Nick B.

Senior Operations

> "We had some issues with connecting it with HubSpot (yes, due to work we needed them both CRM's running and being in sync), so that was bit challenging"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4876647)

SK

Sandeep K.

Manager

> "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280)

RL

Rongle L.

Manager

> "I don't like receiving to many emails from it."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315357)

MS

Mike S.

Operations Marketing

> "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

MV

Marteen V.

Sales Manager

> "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850)

SG

Sumit G.

Digital Marketing Manager

> "EngageBay CRM is a web-based CRM solution that offers a wide range of features and integrations for various industries and workflows."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4847952)

VR

Verified Reviewer

Project Manager

> "I thought the way it sorted those profiles was not the best, it could have better filtering to avoid "spam" profiles"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6215239)

SK

Shiva K.

Chief research officer

> "EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

RS

Rob S.

CEO

> "Support chat is fast but low quality. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

PN

Phil N.

CEO

> "The CRm streamlines and the support ensure you get there fast"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

SK

Shireen K.

Marketing Analyst

> "EngageBay has fewer integrations compared to its competitors which may limit functionalities for some users."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6053213)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

DC

Dori C.

Tech Admin

> "I can't build a custom apps that my team comes up with to integrate with the system"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5024198)

[View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

## User interface

[Close](https://www.capterra.com/p/132667/Close-io/)

4.66 (164)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

4.65 (907)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Close

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/132667/Close-io/#features)

EngageBay CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features)

### Recognition

Close is recognized as a top-rated tool in 1 Capterra Shortlist reports

EngageBay CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value CRMSoftware (2023) 

Best Value CRMSoftware (2022) 

### Deployment & support

Close

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EngageBay CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Close

-   By Elastic
-   Located in United States
-   Founded in 2013

EngageBay CRM

-   By EngageBay
-   Located in United States
-   Founded in 2016

## Popular Comparisons

[Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$35/month

Price

$25/month

4.3

Features

4.4

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-132667/Salesforce-vs-Close-io)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$14.99/month

Price

$25/month

4.6

Features

4.4

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-178819/Salesforce-vs-EngageBay-Marketing)

[Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

vs

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$8.75/month

4.3

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132667-135003/Close-io-vs-Slack)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$14.99/month

Price

$20/month

4.6

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-178819/HubSpot-CRM-vs-EngageBay-Marketing)

[Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$35/month

Price

$14/month

4.3

Features

4.3

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/132667-155928/Close-io-vs-Zoho-CRM)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$14.99/month

Price

$14/month

4.6

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-178819/Zoho-CRM-vs-EngageBay-Marketing)

[Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

vs

[Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

$35/month

Price

Contact vendor for pricing

4.3

Features

4.9

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/132667-201748/Close-io-vs-SUBSTRATA-SCIP)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$14.99/month

Price

$7/year

4.6

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/178819-204998/EngageBay-Marketing-vs-Bigin-by-Zoho-CRM)

[Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

$35/month

Price

$69/month

4.3

Features

4.3

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-132667/Bitrix24-vs-Close-io)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$14.99/month

Price

$50/month

4.6

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-178819/Dynamics-365-vs-EngageBay-Marketing)

[Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

vs

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

$35/month

Price

$15/month

4.3

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/132667-214215/Close-io-vs-HubSpot-SalesHub)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

$14.99/month

Price

$250/month

4.6

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/178819-210630/EngageBay-Marketing-vs-Kylas)