# Compare Close vs Liine 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Close and Liine based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132667-184326/Close-io-vs-Liine --- # Close vs Liine Features and Cost Comparison Last updated April 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CloseLiine2/4 selected [Close](https://www.capterra.com/p/132667/Close-io/)[4.7 (164)](https://www.capterra.com/p/132667/Close-io/reviews/) [Liine](https://www.capterra.com/p/184326/Liine/)[4.9 (161)](https://www.capterra.com/p/184326/Liine/reviews/) [## Close](https://www.capterra.com/p/132667/Close-io/)[4.7 (164)](https://www.capterra.com/p/132667/Close-io/reviews/) Starting Price $35.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [164 reviews](#user-reviews) Positive 158 Neutral 3 Negative 3 [## Liine](https://www.capterra.com/p/184326/Liine/)[4.9 (161)](https://www.capterra.com/p/184326/Liine/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.8 Customer Service 5 Reviews Sentiment Based on [161 reviews](#user-reviews) Positive 160 Neutral 0 Negative 1 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### LiveAgent 4.7 (1,755) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Copper 4.4 (622) * * * Starting Price $12.00 Per User,Per Month Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ### Nimbata 4.7 (27) * * * Starting Price $39.00 Usage Based,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Dialpad 4.2 (562) * * * Starting Price $27.00 Per User,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 2,212 reviews from call recording software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Not enough reviews Feature ratings Recording \-- Call Transcription \-- Call Routing \-- Caller ID \-- CRM 4.3 84%Fit High performer Feature ratings Recording 4.8 Call Transcription 5.0 Call Routing 4.6 Caller ID 4.9 CRM 4.8 User satisfaction User satisfaction 4.7 User reviews[164](https://www.capterra.com/p/132667/Close-io/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.4 Customer support 4.5 User satisfaction 4.9 User reviews[161](https://www.capterra.com/p/184326/Liine/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.8 Customer support 5.0 Price starts from Price starts from $35Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Close is used by small to mid-sized sales teams — particularly by founders and sales managers running relationship-driven sales at companies that prioritize speed and follow-up discipline. Best for Multisite healthcare, dental and vet practices ## User reviews Pros & cons MAT Mehmet Ali T. Business Development Manager > "It gives a clear, real-time overview of all sales activities, making it easy to prioritize follow-ups and track progress at a glance." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6851755) VR Verified Reviewer Sales Team Lead > "Many of the reports they do have around things like Opportunity pipelines aren't customizable enough to be useful (for example, you can only..." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___7118937) VR Verified Reviewer Sales Team Lead > "Its UI is user-friendly and easy to learn compared to many other CRMs, with colored icons and buttons generally in obvious places." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___7118937) VR Verified Reviewer Sales Team Lead > "The reporting functionality leaves a lot to be desired." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___7118937) JL Jonathan L. Insurance Agent > "Being able to create tasks, notes while in a call, messages, and emails all being automatically logged in a particular lead's profile was..." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6136841) Charles J W. Account Manager > "I don't like how Close retrieves my planned send emails before they send; if I modify the email I'm scheduling, Close logs all versions." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4963141) JS Justin S. Insurance Broker > "Close CRM offers a seamless platform for communication through various channels, including email, calls, and SMS." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___5002239) JL Jayne L. CSM > "You can too easily create multiple entries because of how the integrations are set up, so it's not always clear what the "right" profile is." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4907212) JL Jonathan L. Insurance Agent > "All in all, incredibly useful focus on the outbound sales aspect, if your business model fits or if you want a dedicated sales CRM for a sales..." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6136841) JL Jonathan L. Insurance Agent > "This is just one example, there's also not really much functionality for MAINTAINING/RETENTION of clients after the sales aspect." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6136841) Charles J W. Account Manager > "I enjoy the Smart Views in Close function and the inbox tool, and I like the fluidity of the email follow-up." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4963141) JL Jayne L. CSM > "Similarly, there's very little tracking of progression, it's quite rudimentary in that sense." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4907212) SM Scott M. Business Development > "We also use JustCall and the integration is super clean, making it easy to work from a single CRM with a phone plug-in" [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4968556) LJ Lamar J. Executive Assistant > "Notification system is genuinely trash. If I have the software on my laptop, there should be some way their API talks with MacOS notifications..." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3593369) MAT Mehmet Ali T. Business Development Manager > "Very useful and easy to use." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6851755) VR Verified Reviewer Customer Success > "It does the jib for very basic pipeline management, but definitely not goos for reporting due to the lack of customization." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3812036) MAT Mehmet Ali T. Business Development Manager > "The dashboard is very useful and practical." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6851755) VR Verified Reviewer Customer Success > "Your tasks do not have a specific section or dashboard and you can easily lose track of the daily pending tasks." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3812036) JS Justin S. Insurance Broker > "Navigating through the platform is effortless, enabling sales teams to focus on what truly matters" [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___5002239) SK Shadab K. Business Development Executive > "Close is very expensive so it was very hard to pay for small startups." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3818917) JL Jayne L. CSM > "Very clean UX/UI and easy to use and navigate, everything is sort of "on one page" so you don't really need to scour around or click on..." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4907212) NB Nadav B. CEO > "We spend those months we worked with Close.com HUGE amount of development and employee resources to fit our system to Close's while planning to..." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___2920525) JS Justin S. Insurance Broker > "Close CRM's user interface is a testament to user-centric design." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___5002239) TC Tony C. CEO > "We had another CRM system that was a lot more expensive and not very easy to use." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3493834) SM Scott M. Business Development > "Overall, I really enjoy using close -- it's a great fit for a new, smaller org like OF. " [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4968556) Pruthvi K. Sales Lead > "Not so user-friendly." [See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4452054) [View Reviews](https://www.capterra.com/p/132667/Close-io/reviews/) AA Austin A. Marketing Manager > "From the pre-sale/demo phase (shoutout to \[sensitive content hidden\]) to implementation/integration (shoutout to \[sensitive..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___7064931) SC Sarah C. Patient Journey Coordinator > "ai does not always recognize existing patients or referrals." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___7000264) Melody H. Senior Director of Marketing > "It also informs our Google and Meta campaign, allowing us to optimize towards appointments booked instead of just clicks,..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6876621) JS Jill S. Practice Manager > "Previously, reviewing each call manually was a tedious and resource-draining task." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6441863) AP Alexandra P. Client Concierge > "I like how it transcribes calls and is able to pick up the name of the person who answered the call as well so we can keep..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6883325) MM Moriah M. Office Manager > "Some team members struggled to learn how to use the Form Flow system." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6616797) LB Leigh B. Area Manager > "This helps us see ROI for all our marketing and helps us focus future marketing campaigns to get the most from our..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6847049) VC Vanessa C. Front Office Lead > "How it does not recognize Spanish calls." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6524444) JK Jennie K. Patient Experience Coordinator > "My experience has been a positive one as this is a great way to track call logs and generate new leads." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___7090827) SG Stephani G. Patient care coordinator > "I dont like how I have to use a different number to contact or to have patient call us back on." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6019830) BC Belinda C. Inside Sales Rep > "It has really helped me to get a handle on my metrics which allow me to pinpoint the areas I need to focus on to improve." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6258230) Ashley W. Paid Media Manager > "Most of our customers are not great with technology in general, so it becomes difficult for them to learn and understand..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___3442072) JK Jennie K. Patient Experience Coordinator > "This helps generate new patients and increased revenue." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___7090827) SS Seema S. pt service representative > "still not showing my records." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___4284317) CM Casey M. Practice Manager > "call management, lead generation, ease of use, training tool, patient management, having everything in one place has been..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6872780) VC Vanessa C. Financial Coordinator > "My voice sounds real sultry and took me aback at first" [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___4281909) JS Jennifer S. Marketing Manager > "It is most helpful to have all the analytical data in one place. " [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___7038294) LB Liz B. Practice Manager > "Customer inquires were going to multiple different places and it was very hard to keep track of it all." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___3337561) JS Jill S. Practice Manager > "This innovative system ensures that our marketing dollars are utilized to their fullest potential, delivering impressive..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6441863) CS Craig S. Owner/Medical Director > "Sometimes the staff finds all the detail too confusing to be able to zero in on what they want to review." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___3333630) Melody H. Senior Director of Marketing > "Great customer experience when I do need assistance with questions or trouble shooting, a great value for the money that I..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6876621) AT Alyse T. Studio Manager > "Sometimes calls would get graded incorrectly." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___3333286) AM Angel M. Operations Manager > "Being able to read transcripts and get data of conversions is the most valuable part of Liine." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6400114) ML Morni L. Front Desk > "Not always accurate in category of bookings." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___3328281) [View Reviews](https://www.capterra.com/p/184326/Liine/reviews/) ## User interface [Close](https://www.capterra.com/p/132667/Close-io/) 4.66 (164) [Liine](https://www.capterra.com/p/184326/Liine/) 4.89 (161) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Close 34/45 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Reporting - Call Routing - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Campaign Management - Chat/Messaging - Computer Telephony Integration - Conferencing - Contact Management - CRM - Customizable Reports - Event Triggered Actions - File Transfer - Generative AI - Interaction Tracking - IVR - Live Chat - Multi-Channel Communication - On-Demand Recording - Performance Metrics - Predictive Dialer - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Recording - Reporting & Statistics - Scheduled Recording - Third-Party Integrations - Voice Mail [See all features](https://www.capterra.com/p/132667/Close-io/#features) Liine Top features 40/45 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Reporting - Call Routing - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Campaign Management - Chat/Messaging - Computer Telephony Integration - Conferencing - Contact Management - CRM - Customizable Reports - Event Triggered Actions - File Transfer - Generative AI - Interaction Tracking - IVR - Live Chat - Multi-Channel Communication - On-Demand Recording - Performance Metrics - Predictive Dialer - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Recording - Reporting & Statistics - Scheduled Recording - Third-Party Integrations - Voice Mail [See all features](https://www.capterra.com/p/184326/Liine/#features) ### Recognition No recognitions have been awarded to Close No recognitions have been awarded to Liine ### Deployment & support Close Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Liine Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Close - By Elastic - Located in United States - Founded in 2013 Liine - By Liine - Located in United States - Founded in 2016 ## Popular Comparisons [Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,769)](https://www.capterra.com/p/61368/Salesforce/reviews/) $35/month Price $25/month 4.3 Features 4.4 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-132667/Salesforce-vs-Close-io) [Liine](https://www.capterra.com/p/184326/Liine/)[4.89 (161)](https://www.capterra.com/p/184326/Liine/reviews/) vs [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (320)](https://www.capterra.com/p/208208/800-com/reviews/) Contact vendor for pricing Price $149/month 4.8 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/184326-208208/Liine-vs-800-com) [Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,059)](https://www.capterra.com/p/135003/Slack/reviews/) $35/month Price $8.75/month 4.3 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132667-135003/Close-io-vs-Slack) [Liine](https://www.capterra.com/p/184326/Liine/)[4.89 (161)](https://www.capterra.com/p/184326/Liine/reviews/) vs [CTM](https://www.capterra.com/p/152004/Call-tracking-software/)[4.64 (151)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Contact vendor for pricing Price $79/month 4.8 Features 4.6 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152004-184326/Call-tracking-software-vs-Liine) [Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,967)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $35/month Price $14/month 4.3 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/132667-155928/Close-io-vs-Zoho-CRM) [Liine](https://www.capterra.com/p/184326/Liine/)[4.89 (161)](https://www.capterra.com/p/184326/Liine/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Contact vendor for pricing Price $29/month 4.8 Features 4.1 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-184326/JustCall-vs-Liine) [Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/) vs [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (165)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) $35/month Price Contact vendor for pricing 4.3 Features 4.9 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/132667-201748/Close-io-vs-SUBSTRATA-SCIP) [Liine](https://www.capterra.com/p/184326/Liine/)[4.89 (161)](https://www.capterra.com/p/184326/Liine/reviews/) vs [Five9](https://www.capterra.com/p/132405/Five9/)[4.22 (481)](https://www.capterra.com/p/132405/Five9/reviews/) Contact vendor for pricing Price $159/month 4.8 Features 4.1 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/132405-184326/Five9-vs-Liine) [Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (986)](https://www.capterra.com/p/113540/Bitrix24/reviews/) $35/month Price €61/month 4.3 Features 4.3 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-132667/Bitrix24-vs-Close-io) [Liine](https://www.capterra.com/p/184326/Liine/)[4.89 (161)](https://www.capterra.com/p/184326/Liine/reviews/) vs [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.2 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130199-184326/LeadSquared-vs-Liine) [Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/) vs [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) $35/month Price $15/month 4.3 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/132667-214215/Close-io-vs-HubSpot-SalesHub) [Liine](https://www.capterra.com/p/184326/Liine/)[4.89 (161)](https://www.capterra.com/p/184326/Liine/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,201)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Contact vendor for pricing Price $30/month 4.8 Features 4.3 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/184326-242188/Liine-vs-RingCentral-MVP)