# Compare Close vs HubSpot Sales Hub 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Close and HubSpot Sales Hub based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132667-214215/Close-io-vs-HubSpot-SalesHub

---

# Close vs HubSpot Sales Hub Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CloseHubSpot Sales Hub2/4 selected

[Close](https://www.capterra.com/p/132667/Close-io/)[4.7 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

[## Close](https://www.capterra.com/p/132667/Close-io/)[4.7 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [164 reviews](#user-reviews)

Positive

158

Neutral

3

Negative

3

[## HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [498 reviews](#user-reviews)

Positive

462

Neutral

34

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 17,500 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

4.3

Lead Management

4.3

Sales Pipeline Management

4.2

Activity Dashboard

4.0

73%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.6

Lead Management

4.6

Sales Pipeline Management

4.6

Activity Dashboard

4.6

User satisfaction

User satisfaction

4.7

User reviews[164](https://www.capterra.com/p/132667/Close-io/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.4

Customer support

4.5

User satisfaction

4.5

User reviews[498](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$35Per User, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Close is used by small to mid-sized sales teams — particularly by founders and sales managers running relationship-driven sales at companies that prioritize speed and follow-up discipline.

Best for

HubSpot Sales Hub is used by sales professionals, business development teams, sales managers, revenue operations teams, and startups.

## User reviews

Pros & cons

MAT

Mehmet Ali T.

Business Development Manager

> "It gives a clear, real-time overview of all sales activities, making it easy to prioritize follow-ups and track progress at a glance."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6851755)

VR

Verified Reviewer

Sales Team Lead

> "Many of the reports they do have around things like Opportunity pipelines aren't customizable enough to be useful (for example, you can only..."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___7118937)

VR

Verified Reviewer

Sales Team Lead

> "Its UI is user-friendly and easy to learn compared to many other CRMs, with colored icons and buttons generally in obvious places."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___7118937)

VR

Verified Reviewer

Sales Team Lead

> "The reporting functionality leaves a lot to be desired."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___7118937)

JL

Jonathan L.

Insurance Agent

> "Being able to create tasks, notes while in a call, messages, and emails all being automatically logged in a particular lead's profile was..."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6136841)

Charles J W.

Account Manager

> "I don't like how Close retrieves my planned send emails before they send; if I modify the email I'm scheduling, Close logs all versions."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4963141)

JS

Justin S.

Insurance Broker

> "Close CRM offers a seamless platform for communication through various channels, including email, calls, and SMS."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___5002239)

JL

Jayne L.

CSM

> "You can too easily create multiple entries because of how the integrations are set up, so it's not always clear what the "right" profile is."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4907212)

JL

Jonathan L.

Insurance Agent

> "All in all, incredibly useful focus on the outbound sales aspect, if your business model fits or if you want a dedicated sales CRM for a sales..."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6136841)

JL

Jonathan L.

Insurance Agent

> "This is just one example, there's also not really much functionality for MAINTAINING/RETENTION of clients after the sales aspect."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6136841)

Charles J W.

Account Manager

> "I enjoy the Smart Views in Close function and the inbox tool, and I like the fluidity of the email follow-up."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4963141)

JL

Jayne L.

CSM

> "Similarly, there's very little tracking of progression, it's quite rudimentary in that sense."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4907212)

SM

Scott M.

Business Development

> "We also use JustCall and the integration is super clean, making it easy to work from a single CRM with a phone plug-in"

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4968556)

LJ

Lamar J.

Executive Assistant

> "Notification system is genuinely trash. If I have the software on my laptop, there should be some way their API talks with MacOS notifications..."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3593369)

MAT

Mehmet Ali T.

Business Development Manager

> "Very useful and easy to use."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6851755)

VR

Verified Reviewer

Customer Success

> "It does the jib for very basic pipeline management, but definitely not goos for reporting due to the lack of customization."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3812036)

MAT

Mehmet Ali T.

Business Development Manager

> "The dashboard is very useful and practical."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___6851755)

VR

Verified Reviewer

Customer Success

> "Your tasks do not have a specific section or dashboard and you can easily lose track of the daily pending tasks."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3812036)

JS

Justin S.

Insurance Broker

> "Navigating through the platform is effortless, enabling sales teams to focus on what truly matters"

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___5002239)

SK

Shadab K.

Business Development Executive

> "Close is very expensive so it was very hard to pay for small startups."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3818917)

JL

Jayne L.

CSM

> "Very clean UX/UI and easy to use and navigate, everything is sort of "on one page" so you don't really need to scour around or click on..."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4907212)

NB

Nadav B.

CEO

> "We spend those months we worked with Close.com HUGE amount of development and employee resources to fit our system to Close's while planning to..."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___2920525)

JS

Justin S.

Insurance Broker

> "Close CRM's user interface is a testament to user-centric design."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___5002239)

Pruthvi K.

Sales Lead

> "Not so user-friendly."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4452054)

SM

Scott M.

Business Development

> "Overall, I really enjoy using close -- it's a great fit for a new, smaller org like OF. "

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___4968556)

TC

Tony C.

CEO

> "We had another CRM system that was a lot more expensive and not very easy to use."

[See full review](https://www.capterra.com/p/132667/Close-io/#Capterra___3493834)

[View Reviews](https://www.capterra.com/p/132667/Close-io/reviews/)

VR

Verified Reviewer

Business Development

> "All-in-One Unified CRM Platform that combines marketing, sales, service, chat, and CRM in one hub—no need for shoehorned..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801)

VR

Verified Reviewer

Business Development

> "Advanced forecasting and territory management may not meet needs of large, complex sales teams."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801)

Jerguz A.

Project Manager

> "I like HubSpot Sales Hub for its detailed features when it comes to dividing up contacts and seeing the activities done in..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731)

VR

Verified Reviewer

Consultant

> "The implementation of workflows is tedious and can necessitate a HubSpot expert to be employed."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7080293)

Branko J.

Sales Operations Associate

> "What I liked most about HubSpot Sales Hub was how easy it was to use while still giving our team powerful tools like..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7129510)

AG

Ana G.

Business development

> "There are also times when i search a specific person and the search bar results do not match."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795)

Eric T.

Managing Member

> "We ended up moving the client to a third party provider that had a more feature rich application"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7101705)

Laurie M.

BDR

> "I am not a big fan of the task manager yet, I am still learning to search and manage tasks but it does not seem that I can..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7001761)

LM

Lindsey M.

Director of Marketing Operations

> "The HubSpot Sales Hub has been a good way for us to monitor sales efforts with both employees and contractors"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829688)

JW

James W.

Revenue Ops Manager

> "The level of customisation and functionality on the sales side is lacking compared to other providers such as Salesforce."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6299616)

NW

Nolan W.

Head of Sales

> "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814)

Himaanshu L.

Team Lead- Customer Success

> "The cost is on higher side, and it takes time to understand functions."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681832)

SJ

Stefanny J.

Project Manager

> "The mobile app is clean and lets me move deals while standing in airport security."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265)

FrR

Fka runo R.

Manager

> "The only problem is the price – it can get expensive as the team grows."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

JM

Jeff M.

Account Manager

> "It's easy enough to set up automations and tracks a large nmubers of contacts and interactions very well for the price you..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6885394)

MW

Maxi W.

Controller

> "Basically every automation feature comes with high additional costs."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6665091)

Sara Gabriela C.

Outdoor Living Consultant

> "While it is very helpful to receive, track, and organize leads; you can also get live notifications, replies, or changes..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6776137)

Brandon E.

Sales Specialist

> "In certain cases, Hubspot will mark the email as invalid, causing a bounce."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660)

TR

Tomi R.

Marketing and Sales Advisor

> "The HubSpot Sales Hub is my go-to product for managing my own sales and those of my sales team."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6424583)

RC

Rafael C.

ENGINEER

> "It is difficult to use for the post sales teams that need to keep track of each item in the warehouse."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6038593)

SJ

Stefanny J.

Project Manager

> "Still, we’re watching costs as we scale and hope AI reporting matures, but the ROI so far is a clear win."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265)

VR

Verified Reviewer

CTO

> "The list building and mailing functions are a little bit tricky."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6150256)

TL

Thomas L.

Marketing Director

> "Broad range of very useful features which combine to offer great sales tools - would say it's almost indispensable to our..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6869289)

Miodrag C.

Enterprise Account Executive

> "Sometimes it is not that easy to catch if it fails to associate an owner for example, sometimes you simply have to dig..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629)

AG

Ana G.

Business development

> "Overall it helped me track my deals and emails well."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795)

VR

Verified Reviewer

VP of Sales and Marketing

> "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768)

Jerguz A.

Project Manager

> "Easier to flip from one contact card to another would be a good start"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731)

AS

Anushka S.

Content writer

> "There are occasional bugs and glitches in the platform.2."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996467)

MP

Mateja P.

Talent Acquisition Manager

> "The biggest advantage is the sequences and collaboration across the entire customer team."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829277)

VR

Verified Reviewer

Owner

> "Hubspot gets more expensive with the more features that you need."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238607)

KK

Kayla K.

Sales Enablement

> "The integration with our CRM and automation features makes tracking and managing leads super easy."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681083)

MB

Michael B.

Director

> "I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4541843)

NC

Natalie C.

Business Development Advisor

> "My clients were able to follow along and assess the progress on their end with zero difficulty."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6816342)

JB

Joel B.

Administrative Secretary

> "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

Babatunde O.

SEO Marketer

> "Hubspot sales hub's prospecting and lead generation features helps our business grow."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847)

HG

Haley G.

Sales Admin

> "My only complaint so far has been the transfer of our CRM data over from our previous software to this one."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4517208)

FrR

Fka runo R.

Manager

> "It helps us keep track of customers, follow up, and organize our work better."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

ML

Mark L.

VP, Sales

> "Too many sales and marketing emails until I turned that off in my preference center."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4289288)

BN

Bolortuya N.

Business Operations Manager

> "It can house thousands of leads and customers allowing us to have all of our customer lists on one place which allows easy..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6066935)

Nicole J.

Co-Founder

> "The automatic contact log through Gmail integration can be overwhelming - it captures everything and adds a lot of noise to..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3114435)

VR

Verified Reviewer

Head of International Division

> "It is a fantastic product that helps our sales team to keep all the opportunities tracked, review the pipeline and improve..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996752)

JM

Jordano M.

Técnico telecom

> "I didn't like the phone call, we have to click many times to make just one call"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4525234)

Babatunde O.

SEO Marketer

> "Apart from that we are able to add teamates which also makes smart collaboration possible."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847)

JB

Joel B.

Administrative Secretary

> "A couple of things make it difficult for me to use HubSpot Sales Hub."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

TH

Trevor H.

Logistics Sales Respresentative

> "The email integration is nice so that I can track emails outside of the CRM as 90%^ of my day-to-day is done through my..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4837555)

VR

Verified Reviewer

Director of Sales and Marketing

> "I have had some issues with how documents are managed and I did have a request for the ability to add customizable task..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#GetApp___3185472)

DH

Daniel H.

Community Marketing Specialist

> "Sales Hub integrates effortlessly with our outbound enablement tech."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6690615)

SS

Steven S.

Managing Member

> "Barrage of recommendations to upsell can be distracting from actual use of the product."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4362352)

TS

Theresa S.

Senior Account Executive

> "Best are the functions Sequences, Snippets and Task Management"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6789660)

Juan M.

Growth Marketer

> "Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3057578)

LB

Lindsey B.

Relationship Director

> "We were mandated to use HubSpot in my previous sales role and I fund it to be pretty useful."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6685682)

VR

Verified Reviewer

Consultant

> "Although calling directly from HubSpot is a great feature, it was not possible to call to some specific countries at all..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3030907)

AG

Annie G.

Marketing Manager

> "It has a lot of features and opportunities for both sales and marketing teams"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6635489)

OS

Oliver S.

Commercial Director

> "There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make sure..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3166030)

WO

William O.

BDR

> "It's simple and powerful. If you want to use it in a basic CRM way, it can do that."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6626296)

SG

Sofia G.

Recruitment consultant

> "for someone who may not be good with systems it could have been quite difficult for someone to use."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857)

Brandon E.

Sales Specialist

> "Not only does it allow us to monitor all of our potential clients, but it also makes our daily contact much less stressful."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660)

AD

Alioune D.

CEO

> "It's a bit expensive for my taste, he thought about reviewing the price"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4419769)

CI

Christine I.

Business Intelligence Analyst

> "It has extensive lead scoring capabilities that help us to identify and focus on promising leads."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

MP

Marc P.

Manager of Operations

> "It integrates in multiple forms with our current tools, like our ecommere websites."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4817425)

NM

Nessim M.

Head of Marketing

> "Design outdated"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4323781)

CI

Christine I.

Business Intelligence Analyst

> "Hubspot sales hub has been a great cornerstone that has enabled us to accelerate sales and effectively track leads."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "So I contacted them about it but kept getting sent to their sales team and all the sales team did was send me links to..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

FrR

Fka runo R.

Manager

> "The reporting is useful too, though there’s a bit of a learning curve."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

KM

Kristen M.

Hubspot Admin

> "Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!!"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865)

CI

Christine I.

Business Intelligence Analyst

> "The analytics it provides us with, have been valuable in helping us to make data driven sales strategies."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "For me the customer service and big cost for paid options is a HUGE drawback."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

DG

Daniela G.

Founder

> "Very good product that offers interesting features in the free version."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6752384)

PM

Patrick M.

Senior Enterprise Account Executive

> "They know this, and it's their way of forcing you to purchase a more expensive version of their software."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984)

DMC

Dawn-Marie C.

Tradeshow Sales Management

> "Following the lead progression is simplified and intuitive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706)

AB

Audrey B.

Marketing strategy manager

> "it is quite expensive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4373022)

MH

Matthew H.

Owner

> "The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3577940)

KM

Kristen M.

Hubspot Admin

> "There are some key things that are missing that Hubspot seems completely uninterested in fixing."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865)

Kyle M.

Account-Based Marketing Manager

> "Our sales teams (and many other sales-adjacent teams) use this platform's Lead Management, Contact Management, Sales..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3534159)

PM

Patrick M.

Senior Enterprise Account Executive

> "Otherwise, it gets lost in the activity feed for that client."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984)

Brittney B.

Account Manager

> "They had some great reporting features too."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569)

Kristi A.

PR & Marketing Manager

> "The tiered plan system is a bit frustrating when you (understandably) find out that you don’t have access to the most..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2813226)

Brittney B.

Account Manager

> "There are support tools out there and there is so much you can do."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569)

PM

Patrick M.

Senior Enterprise Account Executive

> "There's no way to track that message."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984)

[View Reviews](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

## User interface

[Close](https://www.capterra.com/p/132667/Close-io/)

4.66 (164)

4.54 (498)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Close

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/132667/Close-io/#features)

HubSpot Sales Hub

30/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/214215/HubSpot-SalesHub/#features)

### Recognition

Close is recognized as a top-rated tool in 1 Capterra Shortlist reports

HubSpot Sales Hub is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Close

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HubSpot Sales Hub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Close

-   By Elastic
-   Located in United States
-   Founded in 2013

HubSpot Sales Hub

-   By HubSpot
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

vs

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4.6

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vs

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[View full comparison](https://www.capterra.com/compare/61368-214215/Salesforce-vs-HubSpot-SalesHub)

[Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

vs

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4.3

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4.6

Ease of Use

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[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

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$15/month

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4.4

Features

4.4

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/152373-214215/HubSpot-CRM-vs-HubSpot-SalesHub)

[Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$35/month

Price

$14/month

4.3

Features

4.3

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/132667-155928/Close-io-vs-Zoho-CRM)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$15/month

Price

$14/month

4.4

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-214215/Zoho-CRM-vs-HubSpot-SalesHub)

[Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

vs

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$35/month

Price

Contact vendor for pricing

4.3

Features

4.9

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/132667-201748/Close-io-vs-SUBSTRATA-SCIP)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

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$15/month

Price

$7/year

4.4

Features

4.5

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/204998-214215/Bigin-by-Zoho-CRM-vs-HubSpot-SalesHub)

[Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

vs

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4.3

Features

4.3

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/113540-132667/Bitrix24-vs-Close-io)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

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4.4

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[Close](https://www.capterra.com/p/132667/Close-io/)[4.66 (164)](https://www.capterra.com/p/132667/Close-io/reviews/)

vs

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4.3

Features

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4.6

Ease of Use

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[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

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4.4

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