--- title: "Compare ServiceTrade vs ServiceBox 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ServiceTrade and ServiceBox based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/132690-136363/ServiceTrade-Commercial-vs-ServiceBox" page_type: "comparison" language: "en" --- # ServiceTrade vs ServiceBox Features and Cost Comparison Last updated September 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ServiceTradeServiceBox2/4 selected [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.6 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.3 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) [## ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.6 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [344 reviews](#user-reviews) Positive 329 Neutral 11 Negative 4 [## ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.3 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) Starting Price $35.00/month Value-for-Money 4.3 Functionality 4.1 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment AR Kv Based on [168 reviews](#user-reviews) Positive 147 Neutral 20 Negative 1 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Zoho FSM 4.6 (54) * * * Starting Price $30.00 Other,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * Highest Rated ### Connecteam 4.6 (5,315) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Service Fusion 4.3 (308) * * * Starting Price $259.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### ServiceTitan 4.3 (341) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 84% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,690 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 77%Fit Not enough reviews Feature ratings Billing & Invoicing 4.1 CRM 4.0 Calendar Management 4.4 Dispatch Management 4.6 Customizable Forms 3.3 \--%Fit Missing features Not enough reviews Feature ratings Billing & Invoicing 4.4 CRM NA Calendar Management 4.1 Dispatch Management 5.0 Customizable Forms 4.0 User satisfaction User satisfaction 4.6 User reviews[344](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.7 User satisfaction 4.3 User reviews[168](https://www.capterra.com/p/136363/ServiceBox/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.3 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $35Per User, Per Month - Free version - Free trial Best for Best for Commercial contractors in mechanical, HVAC, refrigeration, fire, and life safety trades that manage complex assets, inspections, field teams, and service agreements. Best for Built for growing commercial HVAC, plumbing, electrical and multi-trade contractors managing repeat customers, job sites, equipment, service, maintenance and project work. ## User reviews Pros & cons Naman K. Solution engineer > "What I like best about ServiceTrade is how it streamlines field service operations by combining scheduling, dispatching,..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7149451) RR Ronin R. IT Manager > "The offline functionality for technicians' phones is spotty even on the officially supported apple devices, techs' notes..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7139170) Naman K. Solution engineer > "It’s especially helpful for keeping technicians and office teams aligned in real time, while the customer portal and..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7149451) Naman K. Solution engineer > "It can also become costly as advanced features or additional support are added, so for some businesses the overall setup..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7149451) HM Hope M. Operations Manager > "It has cut down on the time it takes for scheduling, helps us assure that our repeat services are on track, and makes it..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) AB Andrew B. VP of Life Safety > "We get multiple deficiencies in ST because the form asks the same question multiple times" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6758844) JH Jerry H. General Manager - Owner > "With ST we are able to fully run our business with the easy of customer locations, ticket prep, quoting and invoicing all..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6763770) DB Dean B. Service Manager > "Labor and Material entry screen on work orders is a little jumpy." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6517469) SS Salman S. Anylist > "Overall, ServiceTrade has been a reliable and effective solution for improving field service management and operational..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7171539) DE Doug E. VP > "It's not compatible to with ProContractor, our accounting system." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6551637) JL Jessica L. Dispatcher > "I use ServiceTrade every day to dispatch our technicians, I like that they are able to have all information for their jobs..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6350240) KG Kenneth G. Safety Manager > "There is nothing worse than being stranded at a customer for an extra half hour on a Friday because someone decided to roll..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6850752) CH Carlo H. Dispatcher > "Scheduling, dispatching, creation of job/services, collection of client information for a robust and useful database,..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) JT Janea T. Data Analyst > "My biggest gripe is that there should be an option to set up notifications for things like New Deficiencies Added and..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6301231) GP Geoff P. General Manager > "I like how jobs are created, how a technician can create deficiencies (with pictures), the quoting process, monitoring..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6421429) AK Adam K. Regional manager > "Do not like that you have to write a service and job description think they are the same." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6814049) HC HEATHER C. Office manager > "We especially love how we can set up reoccurring services and reoccurring jobs." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6603844) DG Dusty G. HVAC Service > "I dislike the web and or the app availability to ServiceTrade." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6778574) JH Jerry H. General Manager - Owner > "I continually push this product to other fire service providers that I know as well as other field service providers." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6763770) DS Donovan S. Supervisor > "Trying to get a person on the phone to talk about issues was a nightmare." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6808143) JM John M. OwnerOperator > "Service trade staff are always there to help with any issues. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7019161) SD Steve D. Service Manager > "They seemed to have problems before using the app before some of the updates." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6879379) CH Carlo H. Dispatcher > "My experience with Service Trade has been mostly positive and the only real snags have been the lack of even broader or..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) DG Dave G. National Service Manager > "We have also has some issues with Time Card and glitches with the software over time." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6321543) Jeremy V. Field Supervisor of Inspections > "Very user friendly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7134324) CH Cj H. Service manager > "Sometimes the tech photos will not load properly" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6304658) CA Chelsea A. administrative assistant > "Super helpful, and that the map showing what jobs are already on the schedule and each person has their own color pin." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119) VR Verified Reviewer Lead Coordinator > "Not syncing with the appropriate codes, is a hassle." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6371013) HM Hope M. Operations Manager > "Service trade has made my work life so much easier." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) JG Josh G. RSI Reports Developer > "I've gone through the certification process a few months ago and those seemed a bit dated as well." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6186442) MT Marek T. CEO > "The software provided a comprehensive solution for managing service operations, from scheduling and dispatching to..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4822637) JD Jacob D. Owner > "It's too restrictive for any work other than service work, and it's too expensive to only be one of multiple solutions, so..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627497) DB Dean B. Service Manager > "Both our office and field staff learned the program very quickly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6517469) LF Lance F. General Manager > "We are lacking on the service contract, installation management and service inspection forms." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641441) JM John M. OwnerOperator > "Customer service is top notch. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7019161) BS Beau S. Service Technician > "There are a lot of feature we could use that Service trade offers but they are too expensive of upgrades." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641445) WL William L. Service tech foreman > "What I do like most about Service trade, is just it's so user friendly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6729825) ER Eric R. Me > "I like the service link but I don’t like that I have to leave service trade to send a message to a client" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4651016) MT Marek T. CEO > "Additionally, the integration with mobile devices allowed technicians to access and update information in real-time,..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4822637) NR Ned R. Operations Manager > "Tracking time for payroll is almost impossible." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735) BB Brad B. President > "Servicetrade makes all team members communicate better with our customers to best serve them." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6314089) BS Billy S. Director of Service > "The sales side of the software can be time consuming to teach." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641448) CH Carlo H. Dispatcher > "The best part of Service Trade is the cohesive integration of between roles." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) BS Beau S. Service Technician > "With how expensive this app is that is something that should be included not an up charge." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641445) GP Gregg P. Service Operations Manager > "I like the quoting features the most, it allows for quick turna round from tech to the customer for fast approval of the..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657718) HC Huntere C. Operations Specialist > "The "mobile app" is great for getting PO's easily but it gets stuck all the time and glitches all the time." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690) GC Gabriela C. Scheduler > "It's GREAT for scheduling jobs daily, weekly & monthly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6247530) PD Paul D. President > "Each update results in more bugs, and have a cumulative negative result on the performance of the software." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3814419) HM Hope M. Operations Manager > "Love, Love, service trade!" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) HC Huntere C. Operations Specialist > "It stops working all the time and the process of reversing or editing a PO is too complicated." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690) AL Amy L. Office Manager > "Service trade is very easy to navigate. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6820323) AV Anthony V. Vice President > "Not worth the money for a small business" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627573) JE Jason E. Operations Manager > "Ease of use and customer support. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6655304) JB Jay B. National Training Manager > "Really illustrates the time costs and highlights where resources are lost" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284557) CA Chelsea A. administrative assistant > "Also, what I like is that you can look up an account just by the address." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119) GB Gene B. Owner > "Integrations with accounting software is inadequate" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3523998) VR Verified Reviewer Operator > "Mobile interface is acceptable" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#GetApp___6166128) PA Pearlene A. Operations Manager > "I am very busy and when I need help I do not have time to read an article. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284933) NR Ned R. Operations Manager > "The email tracking of quotes to customers is nice." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735) SM Steve M. Estimator > "Not being able to update or change anything." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284588) PA Peggy A. Service Coordinator > "Support is always a click away and they are very quick to respond." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6358827) VR Verified Reviewer Service Manager > "There have been issues with syncing from the mobile devices." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___2485868) PA Patrick A. Service Manager > "Overall its revamped the way we do business and has vastly improved the accuracy in which we do things." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641511) JL Jimmy L. Business Dev. Manager > "Loss of information if not saved immediately" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___2473461) SM Seth M. VP Operations > "From rollout to ongoing field operation, ServiceTrade has been a breath of fresh air for our service department." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641455) GB Gene B. Owner > "Integrations with accounting software is inadequate" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3523998) NR Ned R. Operations Manager > "The customer database is easy to use, the mobile app works well and is not overly complicated for the field guys." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735) KG Kenneth G. Safety Manager > "There is nothing worse than being stranded at a customer for an extra half hour on a Friday because someone decided to roll..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6850752) JD Jacob D. Owner > "It's great for creating and dispatching service jobs." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627497) AK Adam K. Regional manager > "Do not like that you have to write a service and job description think they are the same." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6814049) CA Chelsea A. administrative assistant > "Love service trade!" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119) DG Dusty G. HVAC Service > "I dislike the web and or the app availability to ServiceTrade." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6778574) HC Huntere C. Operations Specialist > "I have really enjoyed being able to organize our technicians schedules with ease and all of the history and information we..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690) JD Jacob D. Owner > "It's too restrictive for any work other than service work, and it's too expensive to only be one of multiple solutions, so..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627497) [View Reviews](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) AR Anna R. Client Coordinator > "It's met our needs in that it allows us to have a live database that our technicians and our office can see at the same..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032539) BS Benjamin S. Owner > "With any software that allows so many intricacies, it is inevitable that after a long duration of diving deep into..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6816318) KV Kurt V. Assistant Plumber > "It has a wide range of features for scheduling your weeks, you can log your time in jobs sites, job site info, job..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032272) CM Claudette M. Bookkeeper > "not great for businesses that have retail & service type sales - having to create a work order for an over the counter..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6580451) TG Tarek G. Manager > "I also appreciate how it integrates work orders with quotes and invoicing, as well as its ability to synchronize with..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032777) TW Todd W. general manger > "emails sent out end up in spam for a lot of our existing clients, meaning they do not pay their invoices without extra..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6884226) FZ Frank Z. Electrician > "it helps me to put hours and notes more efficiently, easier to review the notes when i need to, and also it keeps the info..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032240) TB Tyler B. HVAC > "The result is still confusion, wasted time, duplicate or erroneous entries of notes or units that admins will need to..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623) JS Joel S. Sales Marketing Lead > "We have been able to capture everything from Notes, 3rd Party Quotes, and Photos of our job sites to make it easier for..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6819368) HT Hau T. Service Manager > "Software only work online, so if you have no internet or cell coverage you won't be able to do anything." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874173) GV Gary V. HVAC senior service technician > "I like the fact that along with adding the information on the job that it also includes the labor and the appropriate..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6816864) HT Hugo T. Estimator Project Manager > "For example, when I send an email, I want to remove the WO document, but it is not allowed." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6586858) AR Anna R. Client Coordinator > "I like that the program allows us to keep records of our customers and their equipment all in one place." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032539) TB Tyler B. HVAC > "The app feels like an early access/beta that still needs a lot of polishing, yet I haven’t seen a useful update in over a..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623) JJ Jocelynn J. Plumbing Heating Mechanical > "Service Box works well with Sage Accounting when syncing invoices instead of manually inputting into Sage, all we have to..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045) BE Bryan E. Service Manager > "Sometimes the mobile interface can be touchy or clumsy by touching the wrong link or button." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6690857) TF Tony F. Owner > "The system also integrates well with other tools, like our invoicing processes, further streamlining our workflows." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) JJ Jocelynn J. Plumbing Heating Mechanical > "At this time I do not have anything to address that we least like. If we have any issues on the app they get back to us..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045) CB Cam B. Operations Manager > "It’s highly customizable, allowing us to tailor it to our specific needs, and their communication about updates is..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6597050) TB Tyler B. HVAC > "The flow and layout is often archaic and difficult." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623) SO Stefanee O. Office Admin > "A bit of a learning curve at first, but once you are using the system, its a solid tool for managing service-based work." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478) JV Justin V. HVAC tech > "Font is small and makes it difficult to read." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6817849) TF Tony F. Owner > "ServiceBox offers an intuitive platform, enabling our team to quickly adapt and efficiently manage tasks without extensive..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) HT Hau T. Service Manager > "It has PM feature but is not very robust." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874173) TF Tony F. Owner > "Overall, Service Box has allowed us to be more efficient and responsive to our customers’ needs, which is invaluable in a..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) AD Adam D. Refrigeration mechanic > "Sometime hard to find notes on specific equipment" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579500) CB Curtis B. General Manager > "It has saved me and our staff thousands of hours, as well as eliminated errors in our workflow which used to be..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6884190) SO Stefanee O. Office Admin > "Customer service was always hit or miss." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478) CB Cam B. Operations Manager > "Another bonus is its ability to link with accounting software (though we haven’t taken advantage of this feature yet, but..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6597050) CD Connor D. Foreman tower technician > "Aswell as not being able to input when offline to be automatically updated in when returning online." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6474878) TL Trevor L. Construction Electrician > "I came from a paper copy company to a service box company, the learning curve wasnt too stessful or time consuming; over a..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6873369) BB Brian B. Owner > "Very often photos that are taken disappear off the mobile appHave to type a job in a few times before it is recognized on..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___4362152) GH Greg H. President > "The mobile app allows our guys to check and work from anywhere." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6581185) TF Tony F. Owner > "It is difficult to use." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) TG Tarek G. Manager > "Overall, I would say I’m partially satisfied, given the type of work we do (mainly service work and new installation..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032777) CD Connor D. Foreman tower technician > "The app seems quite useless, you can't do anything with it without opening the webpage." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6474878) EH Edvard H. Co owner > "I like that service box is integrated with quick books." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032203) AK Ahmad K. Director > "sometimes the mobile app is not doing what it is supposed to do ." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___3849645) TF Tony F. Owner > "Being mobile is critical for me as the owner, and Service Box makes this possible." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) JS John S. Labor Forman > "I have to click through several buttons and screens to get to places I want to go in the app When I want to go back a..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411941) PR Phoebee R. Office Administration > "I find Service box to be easy to use and understand and if there is a problem someone is always available to help and..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7033657) GB Greg B. Wastewater Operator > "The app does crash every once in a while when trying to upload photos to benchseets the screen will go all black and I..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426451) EH Edvard H. Co owner > "I like that a lot of our business needs are under one platform" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032203) TC Tanya C. Administrative Assistant > "there is not much option of customization like we can not customize the layout of invoices or workorder" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411592) TS Travis S. Manager IT > "For the most part, it's good it helps keep our company organized and on track and the price is not bad either." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6602992) SH Sara H. AR/AP > "The search feature is not reliable due to how it sorts through keywords." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698) TF Tony F. Owner > "This flexibility allows me to stay connected to the business no matter where I am." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) JL Jeff L. Owner > "Some issues with glitching on mobile platform (on occasion) needs some additional features" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2414102) CB Christianne B. Office admin > "Keeps you very organized and your employees on point!" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032783) CS Clayton S. Electrician > "Hit the check in or out and the submit button sometimes don’t respond and sits in loading" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411910) HT Hugo T. Estimator Project Manager > "Also, it is synced with other systems, which makes the process easier" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6586858) MG Matthew G. Technical Team Lead > "Doesnt show what needs to be replaced with ease, need to comb through the list, no indicator is available" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2420312) SO Stefanee O. Office Admin > "Was easy to keep the schedule and invoicing organized." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478) PP PETER P. president > "some items re hard to find, for example, changing client information once it has been set up" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2420854) JS Joel S. Sales Marketing Lead > "ServiceBox has been a huge factor in our productivity in our company." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6819368) SH Sara H. AR/AP > "It is not what we thought it was going to be and does not function how we'd hoped." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698) Maxine L. BD Manager > "The biggest pro for us is they fully integrate with Sage 50 Canada." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6873393) SH Sara H. AR/AP > "Too small and clustered." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698) HT Hugo T. Estimator Project Manager > "It is user-friendly and allows for scheduling tasks." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6586858) LK Lucas K. Foreman > "We have difficulty seeing where the other workers are." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426443) CB Christianne B. Office admin > "Service Box is a great company and the software is great for service industries. " [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032783) RS Roger S. Office Manager > "It is really larger and more complicated than we need! " [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426454) EH Ethan H. Telecommunications Specialist > "The scheduler is easy to update and add events or work orders." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6581105) TB Tyler B. HVAC > "The flow and layout is often archaic and difficult." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623) JJ Jocelynn J. Plumbing Heating Mechanical > "The app is easy to learn as it usually only takes a few hours to go over and figure out what information goes where." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045) TF Tony F. Owner > "It is difficult to use." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) MM Mark M. Manager > "I really like the design of the schedule." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032982) RS Roger S. Office Manager > "It is really larger and more complicated than we need! " [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426454) JV Justin V. HVAC tech > "It’s easy to share customer and job site information with other technicians." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6817849) CM Claudette M. Bookkeeper > "not great for businesses that have retail & service type sales - having to create a work order for an over the counter..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6580451) TG Tarek G. Manager > "Overall, it is user-friendly and requires minimal training." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032777) SO Stefanee O. Office Admin > "Customer service was always hit or miss." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478) [View Reviews](https://www.capterra.com/p/136363/ServiceBox/reviews/) ## User interface [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/) 4.61 (344) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/) 4.32 (168) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Accounting Integration 150 Important Activity Dashboard 120 Important ServiceTrade 28/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Image-to-Text - AI Summarization - Alerts/Notifications - Analytics - API - Asset Tracking - Automated Scheduling - Autonomous Task Execution - Barcode/Ticket Scanning - Billing & Invoicing - Booking - Calendar - Calendar Management - Chatbot - Chat/Messaging - Checklists - Client Notifications - Client Portal - Collaboration Tools - Commercial Properties - Contact Database - Contract/License Management - Contractor Management - CRM - CRM Integrations - Customer Database - Customer History - Customer Management - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Synchronization - Dispatch - Dispatch Management - Documentation Management - Document Management - Document Storage - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature [See all features](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#features) ServiceBox Top features 30/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Image-to-Text - AI Summarization - Alerts/Notifications - Analytics - API - Asset Tracking - Automated Scheduling - Autonomous Task Execution - Barcode/Ticket Scanning - Billing & Invoicing - Booking - Calendar - Calendar Management - Chatbot - Chat/Messaging - Checklists - Client Notifications - Client Portal - Collaboration Tools - Commercial Properties - Contact Database - Contract/License Management - Contractor Management - CRM - CRM Integrations - Customer Database - Customer History - Customer Management - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Synchronization - Dispatch - Dispatch Management - Documentation Management - Document Management - Document Storage - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature [See all features](https://www.capterra.com/p/136363/ServiceBox/#features) ### Recognition ServiceTrade is recognized as a top-rated tool in 4 Capterra Shortlist reports ServiceBox is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support ServiceTrade Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ServiceBox Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ServiceTrade - By ServiceTrade - Located in United States - Founded in 2013 ServiceBox - By Jobbox Software - Located in Canada - Founded in 2011 ## Popular Comparisons [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132690-153475/ServiceTrade-Commercial-vs-FieldPulse) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) $35/month Price Contact vendor for pricing 4.1 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136363-153475/ServiceBox-vs-FieldPulse) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.4 Features 4.4 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-132690/Jobber-vs-ServiceTrade-Commercial) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) $35/month Price Contact vendor for pricing 4.1 Features 4.2 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/136363-194155/ServiceBox-vs-BuildOps) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/132690-153140/ServiceTrade-Commercial-vs-Connecteam) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.33 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) $35/month Price Contact vendor for pricing 4.1 Features 4.2 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/136363-150053/ServiceBox-vs-ServiceTitan) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/132690-194155/ServiceTrade-Commercial-vs-BuildOps) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) $35/month Price $39/month 4.1 Features 4.4 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-136363/Jobber-vs-ServiceBox) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Fieldd](https://www.capterra.com/p/203654/Fieldd/)[4.97 (145)](https://www.capterra.com/p/203654/Fieldd/reviews/) Contact vendor for pricing Price $199/month 4.4 Features 4.9 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/132690-203654/ServiceTrade-Commercial-vs-Fieldd) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) $35/month Price $259/month 4.1 Features 4.1 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-136363/Service-Fusion-vs-ServiceBox) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $259/month 4.4 Features 4.1 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/132690-135788/ServiceTrade-Commercial-vs-Service-Fusion) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.67 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) $35/month Price $79/month 4.1 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136363-140363/ServiceBox-vs-HouseCall-Pro)