# Compare ServiceTrade vs Housecall Pro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Housecall Pro and ServiceTrade based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132690-140363/ServiceTrade-Commercial-vs-HouseCall-Pro

---

# Housecall Pro vs ServiceTrade Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Housecall ProServiceTrade2/4 selected

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

[ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.6 (339)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/)

[## Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [2,736 reviews](#user-reviews)

Positive

2,592

Neutral

69

Negative

75

[## ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.6 (339)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

JH

Based on [339 reviews](#user-reviews)

Positive

325

Neutral

11

Negative

3

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,928 reviews from field service management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Mobile Access

4.2

Scheduling

4.5

Billing & Invoicing

4.3

Quotes/Estimates

4.1

CRM

4.5

79%Fit

Not enough reviews

Feature ratings

Mobile Access

4.3

Scheduling

4.6

Billing & Invoicing

4.1

Quotes/Estimates

4.6

CRM

4.0

User satisfaction

User satisfaction

4.7

User reviews[2,736](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.6

User reviews[339](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Housecall Pro is a business solution that streamlines operations for plumbing, electrical, HVAC, carpet cleaning, housekeeping, handyman, locksmith, and other home service professionals.

Best for

It is designed for commercial mechanical and fire contractors, HVAC contractors, fire protection services, mechanical service providers, refrigeration contractors, and electrical service providers.

## User reviews

Pros & cons

KG

Karen G.

Office Manager

> "I also appreciate the seamless integration between mobile and desktop versions, which helped streamline operations early on."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

KG

Karen G.

Office Manager

> "Even worse, there’s no batch download option for the images stored in the system, which means I now have to manually download each image and use third-party tools to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

DM

Devin M.

Owner

> "Easy to schedule clients and get invoice and payments done!"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140)

KG

Karen G.

Office Manager

> "Critical, established features break with no warning, and the support team (which is only available via web chat) often isn’t aware of the changes, let alone trained to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

RW

Robert W.

Operations Manager

> "It was a good software with lots of functionality but limited in growth and scalability with slow updates being rolled out"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6830107)

KG

Karen G.

Office Manager

> "That’s the most disappointing part: not the bugs or even the missteps, but the unwillingness to listen to power users whose businesses rely on core functionality."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

ZG

ZAch G.

COO

> "We had good training and I could always get a response if I had any questions."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7056222)

VR

Verified Reviewer

associate

> "There's no efficient way to search for jobs and clients using keywords on the main page, a feature that's commonplace on Google platforms."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6368533)

Raul Antonio Z.

Graduate

> "I like this platform because with just a few clicks, I can schedule appointments, send reminders to my clients, generate invoices and receive payments."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4951265)

FF

Fernando F.

CEO - IT Consultant

> "Their pricing and cost per lead was deceptive and many of the provided leads where junk and they still charged us hundreds of dollars for them even when they did not pan..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048)

AJ

Aditya J.

Developer

> "Service companies may more easily manage their operations thanks to Housecall Pro's ability to streamline their workflow, from setting up appointments and dispatching..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4717436)

FF

Fernando F.

CEO - IT Consultant

> "I was completely disappointed with them and stopped using them after they charged us for leads that where not relevant to our services and that when contacted would not..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048)

Ronald Abilmar R.

Marketing Manager

> "I really like it because it has given me an all-in-one solution for managing my schedule, scheduling client appointments, tracking my work, and getting paid."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___5003283)

KG

Karen G.

Office Manager

> "Support frequently changes hands mid-conversation, making it difficult to resolve more complicated issues."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541)

DM

Devin M.

Owner

> "This has been the most streamlined version of software I’ve tried and is truly so simple."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140)

HL

Hunter L.

General manager

> "Its lack of managment outside service calls and its lack of growth and api intergrations."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6694378)

RP

Rose P.

Owner

> "Very user friendly, encompasses a lot of different tools into one platform and consistently adding more features to it at least quarterly."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611782)

AR

Avery R.

Owner

> "They keep calling even after they assure me that I will no longer be on their call list, even last time I demanded that they remove me from their database and they didn't."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6573868)

Jeremy F.

Captain

> "The software is very easy to use and it allows that's to customize each order specifically to the house is going to"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6475897)

VR

Verified Reviewer

Reseller

> "My husband and I were looking to streamline his business because he has a lot of different aspects that need to be rolled into one and him and I alone we're not able to do..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4768730)

DR

Dave R.

Manager

> "I loved that when a tech was heading to the next job, they could click on the button saying they are on their way to the job and it would automatically send a text to the..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6191378)

HJ

Heather J.

Owner

> "Customer service got worse and worse."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7020311)

IT

Isaac T.

Finance Manager

> "Housecall Pro has elaborate invoicing solution for companies."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6257567)

FF

Fernando F.

CEO - IT Consultant

> "They made it to difficult to properly present my cumpany and services to potential customers."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048)

HN

Hallye N.

OPERATIONS MANAGER

> "Their customer service is great and timely as well as being a good value for the cost."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6865920)

AH

Adam H.

Arborist

> "They want to lock you in on monthly contract and not give you a way out ."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6451484)

MH

Monique H.

Owner

> "Easy access the ability to sign people up into later payments for your business"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6572487)

KE

Kevin E.

Piano tech

> "It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product maybe I..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6403431)

PZ

Patrick Z.

Owner Operator

> "Everything is very user friendly after a little bit of practice and it really helps keeps all my clients data organized."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

VR

Verified Reviewer

Reseller

> "This service was very much pushed on me by these sales rep for the company already even though I was looking at purchasing it and using it myself without it being sold to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4768730)

ZG

ZAch G.

COO

> "Customer support is really good."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7056222)

MS

Michael S.

Owner

> "Spent my time, never received what was offered, already received 5 more calls trying to sell me again."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6413983)

RP

Rose P.

Owner

> "This has proven to be a great move for us because they have added features that have greatly improved the software over the years."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611782)

VR

Vicki R.

CSR and dispatch

> "Need better support. When they don't have an answer or the problem or issue has not been addressed, they promise to bring it to the attention of ...."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611523)

PZ

Patrick Z.

Owner Operator

> "I love the way that you can process payments easily through the app."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

DR

Dave R.

Manager

> "The agents I worked with got a lot of reminder emails and it was difficult to configure the settings around automatic invoice reminders."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6191378)

JD

Jammi D.

owner

> "what makes housecall pro standout is the customer management with invoicing,date and time of service needed"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6043005)

JB

Jessica B.

Office Manager

> "The cost is high and all reviews say that support is not helpful after signing up."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6738303)

PZ

Patrick Z.

Owner Operator

> "Housecall Pro has an amazing customer service team and there is always someone to respond to questions."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

CB

Cal B.

HVAC and plumbing

> "worse customer service ever. plus a mess now,after 3 years I give up trying to synchronize my QuickBooks. since they open new office in Colorado this turn to a mess.it..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4873079)

PZ

Patrick Z.

Owner Operator

> "HouseCallPro is a wonderful product for the blue collar service industry."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061)

LS

Lindsey S.

Manager

> "I don't like the app, I prefer using this on a desktop but that is just user preference."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6602806)

ZH

Zach H.

Operations Manager

> "Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___5045894)

BM

Baltazar M.

Web side

> "They leave you waiting and they don't even have the kindness to call."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6442195)

JD

Jammi D.

owner

> "overall i think housecall pro is great for small business owners as im always looking for ways decease the customer management workload which would give me more time on..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6043005)

GL

Garrett L.

Estimation Manager

> "Some more complicated functionality must be done on a regular computer, and the schedule can get convoluted and quite hard to read"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4794487)

Raul Antonio Z.

Graduate

> "It is very good the online reservation function has been very convenient, since my clients can schedule appointments directly from my website and it is very easy to do so."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4951265)

AJ

Aditya J.

Developer

> "In comparison to other business management software, Housecall Pro can be somewhat pricey, especially for small enterprises that might not need all of its capabilities."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4717436)

DN

Debbie N.

Manager

> "Housecall Pro offers a range of features and services that make it a popular choice among service providers, including mobile access, online booking, real-time scheduling,..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901)

VR

Verified Reviewer

Owner

> "In addition they waited until I had already processed over $6000 in CC payments before asking for my EIN number as well as my contractors license number only to tell me..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#GetApp___3654539)

KP

Kayla P.

Estimator

> "I love how easy it is to create estimates in the field"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6721598)

TV

Taurino V.

Owner

> "There is a flaw, the mobile version does not always work and pull up all information for example jobs or estimates i have to locate customer and hit history due to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4372572)

TC

Tuna C.

Marketing Director

> "It is a user-friendly application that can take the role of a Swiss army knife in its field, which can perform many operations, and does this role in the best way."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3978847)

SB

Steve B.

Ceo

> "The only complaint i ever had was that i had to make multiple different estimates for one customer and i had to send them individually. But now there are option tabs to..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3843496)

AR

Andrew R.

Chief Operations Officer

> "Outstanding product that has allowed our business to flourish as a top certified partner, providing a valuable scheduling key to our business model."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3513139)

JS

JonPaul S.

owner

> "HCP Said that they have no way of telling me when the exact date change was or a way to forward the emails sent to customers in the time frame so I can limit the amount of..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

JA

James A.

Administrator

> "Housecall Pro stands out as a robust business management solution for home service professionals"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6023256)

JS

JonPaul S.

owner

> "Things that make sense on a google platform are nixed in the HCP board room. And my main complaint: emails to clients are sent from HCP and the Pros are not even sent a..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

SP

Sheri P.

Owner

> "The ease of use and options and endless new items!"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6713844)

DR

Derek R.

Owner

> "The online scheduling option seems like it could be a good feature, but our company doesn't use it much and the times we have used it, the emails just got lost or..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3982698)

AR

Alexis R.

Plumber

> "Customer service was always great and helpful."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6677473)

JO

Justin O.

Owner

> "My last attempt featured online chatting with someone who went home a few minutes into our session and allegedly transferred me to a new person that left me on hold for..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3449993)

DG

Dylan G.

Plumber

> "It was very simple and easy to use."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6630981)

JK

James K.

owner

> "The service plan module is too rigid, and the other features (sales proposal tool, etc) have to be accessed through the browser version and not the app."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3521273)

JM

Jaroth M.

Student

> "I love the way that you can program or modify the software to make a great work with it, I like the functions and the tools that this software provide us to work, and o..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3497122)

DM

Drywall M.

Owner

> "Data transfer from previous crm was completly useless, transferred numbers that are way off and messed up our quickbooks account."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3812594)

Femi M.

Head of procurement

> "Really exceptional software i will recommend to my colleagues."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6360631)

DH

Doug H.

iwner

> "I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time"

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6007961)

SM

Scott M.

Owner

> "Comprehensive and easy to implement."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6341321)

DN

Debbie N.

Manager

> "Finally, some users may find the platform's mobile app to be a bit buggy and prone to crashes, which can be frustrating for those who rely on it heavily."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901)

PW

Peter W.

CRM user

> "No insane per client rates, no wild addon costs, simply bundles that are level rate, reasonable, and well OK for the financial plan of even the littlest home..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4410549)

JS

JonPaul S.

owner

> "There is no way to quickly search for jobs and clients from the main page using key word."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

VR

Verified Reviewer

Director

> "I enjoy how smooth the app is to use genrally-for tier pricing this app is almost exclusively designed for that feature.-billing and pricing can be quite convenient-app..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#GetApp___4508385)

JH

Jean H.

Office Manager

> "When an estimate is sent via email, there is no option to be notified if the email did not go through."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4539910)

Ryan T.

Managing Partner

> "HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3582870)

SK

Sabrena K.

co-owner

> "On mobile app, difficult for our techs to determine history of a job address, when customer has many locations. And wish there was a quick link from HCP to specific..."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3431879)

VR

Verified Reviewer

Office Manager

> "You can reach customer service via email quickly."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4783142)

RS

Rachel S.

Operations Manager

> "There were a few features that were missing for us as a landscaping business and therefore we had to switch softwares."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4213420)

AR

Andrew R.

Chief Operations Officer

> "Houscall Pro offers the power and packaging of a large CRM/FSM at a fraction of the price point."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3513139)

JS

JonPaul S.

owner

> "Somehow during the change some profane words were written in the license box and then were saved."

[See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587)

[View Reviews](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

JH

Jerry H.

General Manager - Owner

> "With ST we are able to fully run our business with the easy of customer locations, ticket prep, quoting and..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6763770)

JT

Janea T.

Data Analyst

> "My biggest gripe is that there should be an option to set up notifications for things like New Deficiencies Added..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6301231)

JL

Jessica L.

Dispatcher

> "I use ServiceTrade every day to dispatch our technicians, I like that they are able to have all information for..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6350240)

KG

Kenneth G.

Safety Manager

> "There is nothing worse than being stranded at a customer for an extra half hour on a Friday because someone decided..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6850752)

HM

Hope M.

Operations Manager

> "It has cut down on the time it takes for scheduling, helps us assure that our repeat services are on track, and..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711)

AK

Adam K.

Regional manager

> "Do not like that you have to write a service and job description think they are the same."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6814049)

CH

Carlo H.

Dispatcher

> "Scheduling, dispatching, creation of job/services, collection of client information for a robust and useful..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019)

DG

Dave G.

National Service Manager

> "We have also has some issues with Time Card and glitches with the software over time."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6321543)

GP

Geoff P.

General Manager

> "I like how jobs are created, how a technician can create deficiencies (with pictures), the quoting process,..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6421429)

AB

Andrew B.

VP of Life Safety

> "We get multiple deficiencies in ST because the form asks the same question multiple times"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6758844)

CH

Carlo H.

Dispatcher

> "My experience with Service Trade has been mostly positive and the only real snags have been the lack of even broader..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019)

DG

Dusty G.

HVAC Service

> "I dislike the web and or the app availability to ServiceTrade."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6778574)

CA

Chelsea A.

administrative assistant

> "Super helpful, and that the map showing what jobs are already on the schedule and each person has their own color..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119)

DS

Donovan S.

Supervisor

> "Trying to get a person on the phone to talk about issues was a nightmare."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6808143)

JH

Jerry H.

General Manager - Owner

> "I continually push this product to other fire service providers that I know as well as other field service providers."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6763770)

DB

Dean B.

Service Manager

> "Labor and Material entry screen on work orders is a little jumpy."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6517469)

JM

John M.

OwnerOperator

> "Service trade staff are always there to help with any issues. "

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7019161)

CH

Cj H.

Service manager

> "Sometimes the tech photos will not load properly"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6304658)

MT

Marek T.

CEO

> "The software provided a comprehensive solution for managing service operations, from scheduling and dispatching to..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4822637)

SD

Steve D.

Service Manager

> "They seemed to have problems before using the app before some of the updates."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6879379)

MT

Marek T.

CEO

> "Additionally, the integration with mobile devices allowed technicians to access and update information in real-time,..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4822637)

DE

Doug E.

VP

> "It's not compatible to with ProContractor, our accounting system."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6551637)

BB

Brad B.

President

> "Servicetrade makes all team members communicate better with our customers to best serve them."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6314089)

VR

Verified Reviewer

Lead Coordinator

> "Not syncing with the appropriate codes, is a hassle."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6371013)

CH

Carlo H.

Dispatcher

> "The best part of Service Trade is the cohesive integration of between roles."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019)

JG

Josh G.

RSI Reports Developer

> "I've gone through the certification process a few months ago and those seemed a bit dated as well."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6186442)

HC

HEATHER C.

Office manager

> "We especially love how we can set up reoccurring services and reoccurring jobs."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6603844)

JD

Jacob D.

Owner

> "It's too restrictive for any work other than service work, and it's too expensive to only be one of multiple..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627497)

GC

Gabriela C.

Scheduler

> "It's GREAT for scheduling jobs daily, weekly & monthly."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6247530)

LF

Lance F.

General Manager

> "We are lacking on the service contract, installation management and service inspection forms."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641441)

JM

John M.

OwnerOperator

> "Customer service is top notch. "

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7019161)

PD

Paul D.

President

> "Each update results in more bugs, and have a cumulative negative result on the performance of the software."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3814419)

CA

Chelsea A.

administrative assistant

> "Also, what I like is that you can look up an account just by the address."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119)

BS

Beau S.

Service Technician

> "There are a lot of feature we could use that Service trade offers but they are too expensive of upgrades."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641445)

HM

Hope M.

Operations Manager

> "Service trade has made my work life so much easier."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711)

ER

Eric R.

Me

> "I like the service link but I don’t like that I have to leave service trade to send a message to a client"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4651016)

DB

Dean B.

Service Manager

> "Both our office and field staff learned the program very quickly."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6517469)

NR

Ned R.

Operations Manager

> "Tracking time for payroll is almost impossible."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735)

AL

Amy L.

Office Manager

> "Service trade is very easy to navigate. "

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6820323)

GB

Gene B.

Owner

> "Integrations with accounting software is inadequate"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3523998)

WL

William L.

Service tech foreman

> "What I do like most about Service trade, is just it's so user friendly."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6729825)

BS

Billy S.

Director of Service

> "The sales side of the software can be time consuming to teach."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641448)

PA

Peggy A.

Service Coordinator

> "Support is always a click away and they are very quick to respond."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6358827)

BS

Beau S.

Service Technician

> "With how expensive this app is that is something that should be included not an up charge."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641445)

GP

Gregg P.

Service Operations Manager

> "I like the quoting features the most, it allows for quick turna round from tech to the customer for fast approval of..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657718)

HC

Huntere C.

Operations Specialist

> "The "mobile app" is great for getting PO's easily but it gets stuck all the time and glitches all the time."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690)

HM

Hope M.

Operations Manager

> "Love, Love, service trade!"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711)

HC

Huntere C.

Operations Specialist

> "It stops working all the time and the process of reversing or editing a PO is too complicated."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690)

CA

Chelsea A.

administrative assistant

> "Love service trade!"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119)

AV

Anthony V.

Vice President

> "Not worth the money for a small business"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627573)

JE

Jason E.

Operations Manager

> "Ease of use and customer support. "

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6655304)

JB

Jay B.

National Training Manager

> "Really illustrates the time costs and highlights where resources are lost"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284557)

VR

Verified Reviewer

Operator

> "Mobile interface is acceptable"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#GetApp___6166128)

PA

Pearlene A.

Operations Manager

> "I am very busy and when I need help I do not have time to read an article. "

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284933)

NR

Ned R.

Operations Manager

> "The email tracking of quotes to customers is nice."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735)

SM

Steve M.

Estimator

> "Not being able to update or change anything."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284588)

PA

Patrick A.

Service Manager

> "Overall its revamped the way we do business and has vastly improved the accuracy in which we do things."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641511)

VR

Verified Reviewer

Service Manager

> "There have been issues with syncing from the mobile devices."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___2485868)

SM

Seth M.

VP Operations

> "From rollout to ongoing field operation, ServiceTrade has been a breath of fresh air for our service department."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641455)

JL

Jimmy L.

Business Dev. Manager

> "Loss of information if not saved immediately"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___2473461)

[View Reviews](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/)

## User interface

4.68 (2,736)

4.62 (339)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Housecall Pro

Top features

33/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/140363/HouseCall-Pro/#features)

ServiceTrade

32/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#features)

### Recognition

No recognitions have been awarded to Housecall Pro

No recognitions have been awarded to ServiceTrade

### Deployment & support

Housecall Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ServiceTrade

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Housecall Pro

-   By Housecall Pro
-   Located in United States
-   Founded in 2013

ServiceTrade

-   By ServiceTrade
-   Located in United States
-   Founded in 2013

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