# Compare ServiceTrade vs SafetyCulture 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SafetyCulture and ServiceTrade based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132690-141080/ServiceTrade-Commercial-vs-iAuditor

---

# SafetyCulture vs ServiceTrade Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SafetyCultureServiceTrade2/4 selected

[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)[4.6 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/)

[ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.6 (339)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/)

[## SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)[4.6 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting Price

A$29.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [253 reviews](#user-reviews)

Positive

238

Neutral

12

Negative

3

[## ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.6 (339)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

JH

Based on [339 reviews](#user-reviews)

Positive

325

Neutral

11

Negative

3

## Summary

* * *

Key features rated by users

Features selected based on 2,053 reviews from inspection software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

Mobile Access

4.6

Customizable Forms

4.5

Work Order Management

\--

Inspection Management

4.5

Failed Inspection Tracking

3.5

69%Fit

Missing features

Feature ratings

Mobile Access

4.3

Customizable Forms

3.3

Work Order Management

4.2

Inspection Management

4.8

Failed Inspection Tracking

NA

User satisfaction

User satisfaction

4.6

User reviews[253](https://www.capterra.com/p/141080/iAuditor/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.6

User satisfaction

4.6

User reviews[339](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

A$29Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for businesses in manufacturing, retail, QSR, hospitality, transportation and other industries, the software allows frontline teams to capture real-time data and obtain actionable insights.

Best for

It is designed for commercial mechanical and fire contractors, HVAC contractors, fire protection services, mechanical service providers, refrigeration contractors, and electrical service providers.

## User reviews

Pros & cons

AK

Anamika K.

Lead Developer

> "templates can be easily customized in the editor using drag and drop and also has an AI feature to create a template based on giving a prompt of the..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7029225)

HK

Haimal K.

Founder and CEO

> "Report generation can be somewhat restrictive, in terms of customization and I often have to do additional work in Excel after exporting the data."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7019731)

AK

Anamika K.

Lead Developer

> "Safety culture helps users in our organization to report incidents faced in our enterprise applications using the standardized templates for..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7029225)

Ishant S.

Operations Executive.

> "Occasionally it takes longer to sync our inspections when we multiple load up various inspections to sync, particularly when our internet connection..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6882739)

IS

Isabela S.

Consulting

> "The flexibility to create custom checklists, the ease of doing inspections on mobile devices (even offline), and the automated alerts for follow-ups."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7035566)

JH

Joshua H.

Network Engineer

> "The main drawback — a cap of three mobile devices per user — means logging out (again and again) just to switch devices."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7026744)

AH

Angela H.

Budget Analyst

> "Especially value the automatic calculations, like scores or pass/fail results, and the practical ability to add Gps locations, photos, and videos..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6883329)

PA

Pranali A.

IT Applications Analyst

> "The summary view of all open incidents in the dashboard view not very intuitive .Would"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7018542)

CV

Cleophus V.

Safety and Compliance Officer

> "As a security and compliance officer, SafetyCulture has made my work life so much easy by giving me the most productive experience in organizing and..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6846432)

OV

Othmar V.

owner

> "However, the reporting still needs significant improvement — the structure and presentation of reports are not clear enough yet."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7002059)

TV

Tyler V.

REACH Engineer

> "Integrating industry-wide certifications and certification courses (Tappisafe, ISO, CPR, Six Sigma, OSHA, etc), broadening the integration software..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7014163)

TV

Tyler V.

REACH Engineer

> "Lastly, the permissions within the software seem a bit odd and complex."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7014163)

GK

Ghassen K.

Generative AI Instructor

> "SafetyCulture has a powerful AI training course builder that help us to create customized courses to help everyone learn the latest work safety..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6845562)

LL

Liz L.

Quality Assurance Manager

> "With the open endedness of it, sometimes I am not sure how to translate the idea in my head into the reality of a usable solution in Safety Culture."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6579328)

LG

Lauren G.

Sales manager

> "Keeps us organised at work through management of tasks and tracking their progress, simple data capture and real time collaboration to increase..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7017631)

SS

Sanya S.

Developer

> "There are delays as well in reports."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6865890)

VG

Vincent G.

Assistant Professor

> "It helps that it allows access to an extensive collection of templates to optimize the design of my evaluations as well as allowing me to switch..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6757896)

SF

Sebastian F.

Compliance and audit specilaist

> "I am yet to discover something i dislike"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6613149)

AP

Arpita P.

Social Media Manager Brand Management

> "The mobile app became our go-to for quick updates and approvals, especially when managing brand guidelines across different offices."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7013709)

VR

Verified Reviewer

Owner

> "Back office the software is clunky and not very intuitive. "

[See full review](https://www.capterra.com/p/141080/iAuditor/#GetApp___3597250)

VG

Vincent G.

Assistant Professor

> "Its customizable−interface allows me to have detailed control and an accurate record of each assessment, and SafetyCulture gives me the ability to..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6757896)

PW

Paul W.

Technical Manager

> "It lacks good auditable close out features where non users of the system can make comments, or attach photos etch to an action as evidence of the..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2703714)

KD

Kate D.

Chief Operations Officer

> "Our reporting’s faster and it gives us genuine sightlines to where our greatest safety risks are."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7034650)

PM

Phillip M.

Senior Project Officer

> "The training for the use and design of the templates does not clearly indicate that you need to be aware of the reporting/ analysing ability before..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2717945)

IS

Isabela S.

Consulting

> "SafetyCulture brought more structure, speed, and transparency to our safety and quality processes."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7035566)

JD

John D.

HSE Expert & Coach

> "A portion of their "upgrades" can be seen as a total misuse of advancement time."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___3089886)

AM

Ashley M.

IT Software Development

> "We can customize checklists to fit each environment, which improves the quality of our reports."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6813918)

JL

JP L.

Owner

> "A supervisor who wants to review the inspectors work prior to sending it to the client can not do it without logging into the inspector's account."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2725624)

VG

Valeri G.

Marketing Manager

> "On mobile, customizing the home screen with relevant shortcuts has improved visibility and made managing tasks much more efficient."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6862843)

AM

Aleš M.

Internal Control Team Leader

> "No possibility to create "action plan form" for addressee based on list of failed points."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2730887)

ED

Emily D.

Project Development Coordinator

> "It links straight to our approved catalog—so making requests or getting approvals feels effortless."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7036263)

EP

Erik P.

General Manager

> "The only minor downside is that it takes a fair bit of effort to download your created templates to a PDF version."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2117961)

AAG

Alex Amine G.

Marketing Project Manager

> "SafetyCulture's safety training functions that help us to learn modern ways and practices on how to keep our workplace in safe working conditions."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6846377)

CM

Charles M.

Fire and life safety manager

> "Sometimes the GPS is not 100% accurate for marking a location or address"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2727196)

GK

Ghassen K.

Generative AI Instructor

> "It also has helped us to build outstanding AI generated courses which help us equip everyone with modern work safety tips."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6845562)

EF

Ernest F.

Safety & Health Manager

> "What needs to be improved is when your looking for the correct area to use if you open one you cannot go back wards."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2704907)

EF

Estelle F.

ISO Specialist

> "What I loved about Safety Culture is that I have everything I need as a trainer, consultant, internal and surveillance auditor ISO implementor and..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6585788)

DJ

DAVID J.

Retail Trainer

> "The initial setup of the templates can be a little clunky, not easy to navigate at the build stage"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2717605)

TV

Tyler V.

REACH Engineer

> "I like the potential it has to replace a lot of paperwork within the industry and the willingness to receive and implement ideas from customers."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7014163)

DB

Davor B.

Head of Security

> "I don't mind paying for software but licenses per user is just a cash making machine and doesn't help the end user."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2733560)

YP

Yash P.

officer

> "We can generate a template using AI within seconds with bunch of prompts, which is so cool."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7011928)

VR

Verified Reviewer

Technical Sales Representative

> "There are a few little bugs that show negative values on answers and findings"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2717541)

EG

Emanuele G.

Business Engineer

> "There is also task automations that has helped us go digital by eliminating manual tasks and paperwork during inspections."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6847238)

ER

Emma R.

Works Support Officer

> "I feel it cant handle several forms being used daily."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2180904)

TK

Tarek K.

Geometre Topographe Expert

> "We have experienced a huge transformation in our workplace since we started using SafetyCulture which has helped us achieve safer working conditions..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6846157)

AF

Aushanta F.

Food safety specialist

> "I do not like when the app glitches and I have to restart the app."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2717628)

TK

Tarek K.

Geometre Topographe Expert

> "With SafetyCulture, it has been easy to carry out regular security inspections and audits which help ensure everything is compliant with our safety..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6846157)

PS

Phil S.

Safety Manager

> "I have not figured how to delete partial audits from my dashboard."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2741245)

BJ

Benjamin J.

Head of Group health and Safety

> "Really positive with excellent support provided resolving any issues that arose promptly allowing me to improve the Health and safety systems within..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7003999)

SA

Steve A.

Service Manager

> "Can be confusing to build templates until you are well conversed with the intricacies."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2734076)

TA

Tenith A.

CEO

> "It keeps us on track with timely reminders, ensuring internal checks are done on time."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6852405)

PC

Peter C.

Tailings/Civil Engineering stewardship

> "Only problem has been getting the business to promote its use across the board."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2729982)

YP

Yash P.

officer

> "Overall, it feels that productivity and efficiency has increased drastically, as well as its UI is so user friendly that first time users can catch..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7011928)

BB

Brenda B.

Area Maintenance Supervisor

> "I am locked into using the questions on the report that someone else has generated."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2727248)

Ishant S.

Operations Executive.

> "It equally offers value for money looking by the effectiveness it offers and the customer care team has been fast and responsive whenever we needed..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6882739)

CT

Colin T.

WHS Consultant

> "Sometimes have difficulty syncing inspections."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2717924)

AG

Andrew G.

Learning and development group leader

> "After managing big contracts and also running final audit inspection using safety culture i would say its been a game changer for sure"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6855434)

CO

Craig O.

Project Manager

> "Offline use and loading reports is slow"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2724118)

AAG

Alex Amine G.

Marketing Project Manager

> "SafetyCulture's scheduling features that makes it easy to schedule for inspections and assign tasks to everyone."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6846377)

JB

Jerry B.

Safety Manager

> "The recent price increase is leading me to have second thoughts"

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2727858)

TB

Toby B.

Quality Assurance and Compliance Manager

> "Brilliant, since using it for the first time 20 months ago, it has been a breath of fresh air and they have really found an opening in the market..."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___7044423)

LG

Lukasz G.

RME AM

> "sometimes this is very annoying."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2734435)

SS

Sanya S.

Developer

> "It allows instant reports and real time analytics."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___6865890)

DB

Davor B.

Head of Security

> "The price tag is very expensive."

[See full review](https://www.capterra.com/p/141080/iAuditor/#Capterra___2733560)

[View Reviews](https://www.capterra.com/p/141080/iAuditor/reviews/)

JH

Jerry H.

General Manager - Owner

> "With ST we are able to fully run our business with the easy of customer locations, ticket prep, quoting and..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6763770)

JT

Janea T.

Data Analyst

> "My biggest gripe is that there should be an option to set up notifications for things like New Deficiencies Added..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6301231)

JL

Jessica L.

Dispatcher

> "I use ServiceTrade every day to dispatch our technicians, I like that they are able to have all information for..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6350240)

KG

Kenneth G.

Safety Manager

> "There is nothing worse than being stranded at a customer for an extra half hour on a Friday because someone decided..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6850752)

HM

Hope M.

Operations Manager

> "It has cut down on the time it takes for scheduling, helps us assure that our repeat services are on track, and..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711)

AK

Adam K.

Regional manager

> "Do not like that you have to write a service and job description think they are the same."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6814049)

CH

Carlo H.

Dispatcher

> "Scheduling, dispatching, creation of job/services, collection of client information for a robust and useful..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019)

DG

Dave G.

National Service Manager

> "We have also has some issues with Time Card and glitches with the software over time."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6321543)

GP

Geoff P.

General Manager

> "I like how jobs are created, how a technician can create deficiencies (with pictures), the quoting process,..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6421429)

AB

Andrew B.

VP of Life Safety

> "We get multiple deficiencies in ST because the form asks the same question multiple times"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6758844)

CH

Carlo H.

Dispatcher

> "My experience with Service Trade has been mostly positive and the only real snags have been the lack of even broader..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019)

DG

Dusty G.

HVAC Service

> "I dislike the web and or the app availability to ServiceTrade."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6778574)

CA

Chelsea A.

administrative assistant

> "Super helpful, and that the map showing what jobs are already on the schedule and each person has their own color..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119)

DS

Donovan S.

Supervisor

> "Trying to get a person on the phone to talk about issues was a nightmare."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6808143)

JH

Jerry H.

General Manager - Owner

> "I continually push this product to other fire service providers that I know as well as other field service providers."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6763770)

DB

Dean B.

Service Manager

> "Labor and Material entry screen on work orders is a little jumpy."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6517469)

JM

John M.

OwnerOperator

> "Service trade staff are always there to help with any issues. "

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7019161)

CH

Cj H.

Service manager

> "Sometimes the tech photos will not load properly"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6304658)

MT

Marek T.

CEO

> "The software provided a comprehensive solution for managing service operations, from scheduling and dispatching to..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4822637)

SD

Steve D.

Service Manager

> "They seemed to have problems before using the app before some of the updates."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6879379)

MT

Marek T.

CEO

> "Additionally, the integration with mobile devices allowed technicians to access and update information in real-time,..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4822637)

DE

Doug E.

VP

> "It's not compatible to with ProContractor, our accounting system."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6551637)

BB

Brad B.

President

> "Servicetrade makes all team members communicate better with our customers to best serve them."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6314089)

VR

Verified Reviewer

Lead Coordinator

> "Not syncing with the appropriate codes, is a hassle."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6371013)

CH

Carlo H.

Dispatcher

> "The best part of Service Trade is the cohesive integration of between roles."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019)

JG

Josh G.

RSI Reports Developer

> "I've gone through the certification process a few months ago and those seemed a bit dated as well."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6186442)

HC

HEATHER C.

Office manager

> "We especially love how we can set up reoccurring services and reoccurring jobs."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6603844)

JD

Jacob D.

Owner

> "It's too restrictive for any work other than service work, and it's too expensive to only be one of multiple..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627497)

GC

Gabriela C.

Scheduler

> "It's GREAT for scheduling jobs daily, weekly & monthly."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6247530)

LF

Lance F.

General Manager

> "We are lacking on the service contract, installation management and service inspection forms."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641441)

JM

John M.

OwnerOperator

> "Customer service is top notch. "

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7019161)

PD

Paul D.

President

> "Each update results in more bugs, and have a cumulative negative result on the performance of the software."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3814419)

CA

Chelsea A.

administrative assistant

> "Also, what I like is that you can look up an account just by the address."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119)

BS

Beau S.

Service Technician

> "There are a lot of feature we could use that Service trade offers but they are too expensive of upgrades."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641445)

HM

Hope M.

Operations Manager

> "Service trade has made my work life so much easier."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711)

ER

Eric R.

Me

> "I like the service link but I don’t like that I have to leave service trade to send a message to a client"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4651016)

DB

Dean B.

Service Manager

> "Both our office and field staff learned the program very quickly."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6517469)

NR

Ned R.

Operations Manager

> "Tracking time for payroll is almost impossible."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735)

AL

Amy L.

Office Manager

> "Service trade is very easy to navigate. "

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6820323)

GB

Gene B.

Owner

> "Integrations with accounting software is inadequate"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3523998)

WL

William L.

Service tech foreman

> "What I do like most about Service trade, is just it's so user friendly."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6729825)

BS

Billy S.

Director of Service

> "The sales side of the software can be time consuming to teach."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641448)

PA

Peggy A.

Service Coordinator

> "Support is always a click away and they are very quick to respond."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6358827)

BS

Beau S.

Service Technician

> "With how expensive this app is that is something that should be included not an up charge."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641445)

GP

Gregg P.

Service Operations Manager

> "I like the quoting features the most, it allows for quick turna round from tech to the customer for fast approval of..."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657718)

HC

Huntere C.

Operations Specialist

> "The "mobile app" is great for getting PO's easily but it gets stuck all the time and glitches all the time."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690)

HM

Hope M.

Operations Manager

> "Love, Love, service trade!"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711)

HC

Huntere C.

Operations Specialist

> "It stops working all the time and the process of reversing or editing a PO is too complicated."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690)

CA

Chelsea A.

administrative assistant

> "Love service trade!"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119)

AV

Anthony V.

Vice President

> "Not worth the money for a small business"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627573)

JE

Jason E.

Operations Manager

> "Ease of use and customer support. "

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6655304)

JB

Jay B.

National Training Manager

> "Really illustrates the time costs and highlights where resources are lost"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284557)

VR

Verified Reviewer

Operator

> "Mobile interface is acceptable"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#GetApp___6166128)

PA

Pearlene A.

Operations Manager

> "I am very busy and when I need help I do not have time to read an article. "

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284933)

NR

Ned R.

Operations Manager

> "The email tracking of quotes to customers is nice."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735)

SM

Steve M.

Estimator

> "Not being able to update or change anything."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284588)

PA

Patrick A.

Service Manager

> "Overall its revamped the way we do business and has vastly improved the accuracy in which we do things."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641511)

VR

Verified Reviewer

Service Manager

> "There have been issues with syncing from the mobile devices."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___2485868)

SM

Seth M.

VP Operations

> "From rollout to ongoing field operation, ServiceTrade has been a breath of fresh air for our service department."

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641455)

JL

Jimmy L.

Business Dev. Manager

> "Loss of information if not saved immediately"

[See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___2473461)

[View Reviews](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/)

## User interface

4.58 (253)

4.62 (339)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

SafetyCulture

Top features

40/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Audit Management
-   Audit Trail
-   Barcode/Ticket Scanning
-   Code Enforcement
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Tracking
-   Failed Inspection Tracking
-   Forms Management
-   Generative AI
-   Image Capture
-   Incident Management
-   Inspection Checklists
-   Inspection Management
-   Inventory Control
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Offline Access
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Report Templates
-   Risk Assessment
-   Subcontractor Management
-   Task Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/141080/iAuditor/#features)

ServiceTrade

27/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Audit Management
-   Audit Trail
-   Barcode/Ticket Scanning
-   Code Enforcement
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Tracking
-   Failed Inspection Tracking
-   Forms Management
-   Generative AI
-   Image Capture
-   Incident Management
-   Inspection Checklists
-   Inspection Management
-   Inventory Control
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Offline Access
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Report Templates
-   Risk Assessment
-   Subcontractor Management
-   Task Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#features)

### Recognition

No recognitions have been awarded to SafetyCulture

No recognitions have been awarded to ServiceTrade

### Deployment & support

SafetyCulture

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ServiceTrade

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SafetyCulture

-   By SafetyCulture
-   Located in Australia
-   Founded in 2004

ServiceTrade

-   By ServiceTrade
-   Located in United States
-   Founded in 2013

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