--- title: "Compare ServiceTrade vs ServiceTitan 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ServiceTitan and ServiceTrade based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/132690-150053/ServiceTrade-Commercial-vs-ServiceTitan" page_type: "comparison" language: "en" --- # ServiceTitan vs ServiceTrade Features and Cost Comparison Last updated September 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ServiceTitanServiceTrade2/4 selected [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.6 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) [## ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting Price Contact vendor Value-for-Money 3.8 Functionality 4.2 Ease of Use 4.1 Customer Service 4 Reviews Sentiment Based on [341 reviews](#user-reviews) Positive 288 Neutral 15 Negative 38 [## ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.6 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [344 reviews](#user-reviews) Positive 329 Neutral 11 Negative 4 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,690 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit High performer Feature ratings Billing & Invoicing 4.2 CRM 4.1 Calendar Management 3.9 Dispatch Management 4.3 Customizable Forms 4.1 77%Fit Not enough reviews Feature ratings Billing & Invoicing 4.1 CRM 4.0 Calendar Management 4.4 Dispatch Management 4.6 Customizable Forms 3.3 User satisfaction User satisfaction 4.3 User reviews[341](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.8 Customer support 4.0 User satisfaction 4.6 User reviews[344](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business Best for Commercial contractors in mechanical, HVAC, refrigeration, fire, and life safety trades that manage complex assets, inspections, field teams, and service agreements. ## User reviews Pros & cons SAL Sai Akshith L. Assistantship > "As a Records Management professional, I found ServiceTitan to be highly effective for centralizing enterprise data and tracking complex workflows...." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7169001) JS John S. CFO > "Sometimes we have issues where we do not understand how transactions were recorded and why they don't export properly into our accounting package..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480) KM Kaley M. Software Administrator > "Both customer and employee information is protected by allowing various permissions to be set per user as well as the option for Multi-Factor..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7192406) KC Kirk C. Training Manager > "Sometimes, updates get sent through and some features on the program start to glitch. When we open tickets for more information, the turn around..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7149118) KK Khiana K. Customer Service Representative and Dispatcher > "ServiceTitan is a beast in that it encompasses everything you could need for your business - customer communication, invoicing, inventory,..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175707) HL Hunter L. Office Manager > "I dislike that the updates aren't tested a million times before they go live, they often affect other aspects of the software, unexpectedly." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) KK Khiana K. Customer Service Representative and Dispatcher > "It helps our company stay organized and has saved us countless times whether it is catching when a vendor charges us for something they shouldn't..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175707) Erik J. Owner > "Onboarding failed due to Service Titan's own delays, causing my technician to leave my business." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7145990) WW Whitney W. Office Manager > "It does put all of your operational eggs in one basket—meaning a system outage can temporarily stall the whole company—but the sheer power,..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7161307) CH Connie H. Accounts Receivable > "Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter! " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) DC Dominic C. GM > "The ability to build workflows that trigger based on specific tags has helped us stay organized, protect service standards, and reduce things..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) CH Connie H. Accounts Receivable > "Does not work well with Quickbooks, takes ten times longer to process checks and invoices. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) GD GINA D. MANAGER > "He’s responsive, knowledgeable, patient, and always willing to help us work through questions or processes without making us feel like just..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7151431) Logan M. Office Admin > "The biggest issue I have with ST is that some of thier features are very laggy, and are not able to be changed." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377) DC Dominic C. GM > "We’ve been able to categorize jobs, track SLAs, and create automated follow-ups in a way that keeps our team aligned and proactive." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) HL Hunter L. VP of Operations > "Without proper oversight, it can become difficult to track materials accurately, leading to discrepancies in replenishment and job costing." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) VR Verified Reviewer Director of Business Software > "They listen to their customers and have a great youtube channel that can help you, and your team become better at using Service Titan, and be more..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175306) EP Erin P. Owner > "Then, over the course of the 12-week onboarding program (overly time-consuming), they reveal that you will be paying (thousands) more for each..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6500391) KK Khiana K. Customer Service Representative and Dispatcher > "These training opportunities help you utilize ServiceTitan to the full but also teach you how to grow your business and provide better service." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175707) John H. Owner > "It was a lie. When we attempted to hold them to what was promised, ServiceTitan denied the conversation ever happened." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7182255) ST Sasha T. Junior Digital Marketing Manager > "In terms of functionality, the advanced scheduling algorithm suggests accurate project timelines, and the full-featured dashboard allows simple,..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) TB Tyler B. President > "The reason they give you 3 months free in the beginning is because it will take minimum 3 months to figure out how to use it because the..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7016411) SK Sanjeev K. Office Administrative Manager > "The platform offers all the essential features for every department — from Accounting and Dispatching to Inventory and Pricebook management." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) JD Jonathan D. Business Development > "The inventory module has been giving our company some heartburn." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7151448) DG Dylan G. Plumber > "Service titan has been a part of my career the entire time as a plumber, it has helped me manage my different house calls and set up a great..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6661411) WW Whitney W. Office Manager > "The biggest downside to ServiceTitan is how entirely dependent the business becomes on it." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7161307) LO Lucianna O. Office - Call Center Manager > "This data helps in making informed decisions to enhance our service." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) DB Dawn B. Office Manager > "Payroll was a nightmare and manually entering credit cards each transaction or daily runs to the bank with deposits." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6506639) LO Lucianna O. Office - Call Center Manager > "User-Friendly Interface: The platform is intuitive, making it easy for my team to navigate and utilize its features effectively." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) TW Trevor W. owner > "Bad. Despite years of building out the Service Titan CRM within our company I am seriously considering switching to House call pro or one of the..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6553056) JR Jaclyn R. Dispatcher, ServiceTitan Champion > "They offer so many ways to dive deeper into the software and learn from each other including SparkSessions, EmberSessions and Torch Network." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6631187) KH Kasey H. Owner > "It seem they are here to destroy small businesses to make more room for larger franchise" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7052261) LO Lucianna O. Office - Call Center Manager > "It has streamlined our processes, improved customer satisfaction, and ultimately contributed to our bottom line." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) SG Summer G. Office Manager > "The system software was sold to us with a lot of features, but none of them actually worked for the business." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) ML Miguel L. Integrations > "Overall, this company has helped us to grow, so we will be sticking with them. But with the high prices the customer service must improve as well..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7168322) MH Makaiya H. Service Construction Admin > "Some files and photos were getting corrupted, the photo upload was a bit too grainy." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6693563) DC Dominic C. GM > "From dispatch to reporting, it creates clarity for the team and accountability at every level." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) CH Connie H. Accounts Receivable > "Credit on accounts have locked up and I had to get tech support to fix it. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) WW Whitney W. Office Manager > "Over the last four years, I have learned so much about the depth of this system, and the best part is that the training is always right at your..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7161307) MS Mark S. RSM > "They reached out to me and set up a call/meeting with promises to streamline the business. Once they had gathered my information, they lied about..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6798095) HL Hunter L. VP of Operations > "Additionally, the automation features save time and improve accuracy, while the mobile app keeps our team connected in the field." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) OH Oscar H. CEO > "Sometimes it feels like you are not using all the features that you are paying for." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) SG Summer G. Office Manager > "It would probably work great for a very large company that does a lot of service work and has complicated projects that need to be tracked." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) CC Charles C. President > "Chaos, Chaos, Chaos. If you want to waste your companies time and never get anywhere, never get onboarded and ultimately ever get a chance to try..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660926) LO Lucianna O. Office - Call Center Manager > "ServiceTitan has been a gamechanger for our call center operations." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) AK Adam K. CFO > "Customer support can sometimes be frustrating when you are trying to get a quick fix for something but overall isnt terrible." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7107870) Logan M. Office Admin > "ST has transformed our company, and has helped up define processes and procedures, and work more efficiently." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377) EK Edward K. Vice President of Operations > "My experience, as I mentioned earlier, was marred by numerous flaws, headaches, and unnecessary complications." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7109808) HL Hunter L. Office Manager > "Finally, after our 3rd CSM, \[sensitive content hidden\] gave us the support that we needed and she's been a rockstar for our team." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) MM Matt M. President > "We built our price book with way too much data and it overwhelmed the app." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6526849) HL Hunter L. VP of Operations > "What I like most about ServiceTitan is its ability to streamline our entire workflow in one platform." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) BB Ben B. Sales Manager > "Use of the same term for two separate functions creates confusion." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444) JD Jonathan D. Business Development > "I love the data we are capturing from ServiceTitan." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7151448) Erik J. Owner > "I never went live and never used the service. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7145990) SF Scott F. Office Manager > "They dedicate time to offer webinars and training that not only help you in the software, but help you grow your business. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384) ST Sasha T. Junior Digital Marketing Manager > "The mobile application built has limited capability compared to the desktop version." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) JS John S. CFO > "It is an important component to the success of our business. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480) SG Summer G. Office Manager > "The cost of not only the implementation but the software price as well was more than we could justify." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) HL Hunter L. Office Manager > "It was rough in the beginning but it's getting better and it's safe to say that we are growing to like the system more and more." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) DP David P. Head of IT and Implementations > "Chat support, much to be desired, I know thats MOST companies, but for one that costs so much, its really annoying when the end user knows more..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660703) JP Joshua P. Outside Sales Representative > "It kept my whole HVAC sales / install team on the same page and logged info efficiently" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6591276) CL Carrie L. Special Projects Manager > "The inability for the office side to see how the app operates on the tech side of things." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756) BB Ben B. Sales Manager > "It has an excellent dashboard along with analytics and reporting" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444) AM Amber M. Dispatch > "I am not sure why payments that are deleted are still taken twice from a customer acct." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605131) LO Lucianna O. Office - Call Center Manager > "I highly recommend ServiceTitan to any company looking to enhance their service management capabilities." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) SJ Steven J. Operations > "Takes quite a bit to on-board and learn the system due to the complexity of functions." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6553160) RS Rick S. Overhead Door Nfld. Limited > "Great product, Service Titan's service is good and helpful, also customer's love getting notifications when our technicians are on route... " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6602754) JG Jonathan G. Director of Plumbing > "Reporting on numbers can become tricky at times." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6805998) ST Sasha T. Junior Digital Marketing Manager > "One area where ServiceTitan provides two groundbreaking enhancements that improve work management." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) JS John S. CFO > "Always Quickbooks to blame! " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480) SF Scott F. Office Manager > "Support has improved 10 fold in the last year or so and having the ember, spark, and torch network adds a ton of value!" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384) BL Brandon L. Service Manager > "It is a bit difficult at times to get reports the way I want them." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605367) BS Brett S. Owner > "There is a good connection and communication between the office and the field because of the software." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605722) CL Carrie L. Special Projects Manager > "It makes it difficult to troubleshoot when a tech has a question." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756) SK Sanjeev K. Office Administrative Manager > "ServiceTitan is an all-in-one software solution for the HVAC industry." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) Aaron R. Operations Manager > "They also didn't follow through with their obligation to help with a number items outlined in the contract. After my customer support manager..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#GetApp___6093320) OH Oscar H. CEO > "Love the customer service, my account manager \[sensitive content hidden\] was great everytime I needed anything." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) LD Luke D. Business Systems Manager > "At times the support staff aren't helpful, and I have already tried most of the troubleshooting steps they suggest. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6667716) SK Sanjeev K. Office Administrative Manager > "It can help a small organization grow and scale to new heights." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) OH Oscar H. CEO > "A bit complicated to set up." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) LO Lucianna O. Office - Call Center Manager > "User-Friendly Interface: The platform is intuitive, making it easy for my team to navigate and utilize its features effectively." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) KB Katie B. Head of Customer Experience and Marketing > "It does soo much that it can be difficult to navigate, especially for new users." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6309016) PH Paige H. Owner > "The mobile app and dispatch board are used daily at our plumbing service company, and they are very intuitive to understand." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___4743725) JM Jaroth M. Student > "I don't like some things about the graphic interface, the colors can be annoying in the night for example, and it may cause that some users..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___3497116) JM Jaroth M. Student > "I really like that you can manage really good, the data, the functions, the interface, works really great, i really love this software, because..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___3497116) JS John S. CFO > "Always Quickbooks to blame! " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480) ES Eric S. Gm > "The mapping and navigation works pretty well" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___2513858) JM Jaroth M. Student > "I don't like some things about the graphic interface, the colors can be annoying in the night for example, and it may cause that some users..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___3497116) SF Scott F. Office Manager > "Support has improved 10 fold in the last year or so and having the ember, spark, and torch network adds a ton of value!" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384) LD Luke D. Business Systems Manager > "At times the support staff aren't helpful, and I have already tried most of the troubleshooting steps they suggest. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6667716) SF Stacy F. Owner > "ST integrates with everything, so if it isn't an already integration it has open API - it will work. But the core product I promise is going to..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___2396487) JP Jacqueline P. Owner > "I will no longer refer customers to this company and I will be looking for a new CRM." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6590606) KC Kirk C. Training Manager > "The overall layout of the program is easy to use." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7149118) JP Jacqueline P. Owner > "Customer service is beyond terrible." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6590606) MH Makaiya H. Service Construction Admin > "We had a pretty good experience, it was a bit difficult to get someone to help us on certain things, but overall, this site helped us get to where..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6693563) SP Samuel P. General Manager > "Fantastic people from the \[sensitive content hidden\] all the way down to customer service people." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6026755) [View Reviews](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Naman K. Solution engineer > "What I like best about ServiceTrade is how it streamlines field service operations by combining scheduling, dispatching,..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7149451) RR Ronin R. IT Manager > "The offline functionality for technicians' phones is spotty even on the officially supported apple devices, techs' notes..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7139170) Naman K. Solution engineer > "It’s especially helpful for keeping technicians and office teams aligned in real time, while the customer portal and..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7149451) Naman K. Solution engineer > "It can also become costly as advanced features or additional support are added, so for some businesses the overall setup..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7149451) HM Hope M. Operations Manager > "It has cut down on the time it takes for scheduling, helps us assure that our repeat services are on track, and makes it..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) AB Andrew B. VP of Life Safety > "We get multiple deficiencies in ST because the form asks the same question multiple times" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6758844) JH Jerry H. General Manager - Owner > "With ST we are able to fully run our business with the easy of customer locations, ticket prep, quoting and invoicing all..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6763770) DB Dean B. Service Manager > "Labor and Material entry screen on work orders is a little jumpy." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6517469) SS Salman S. Anylist > "Overall, ServiceTrade has been a reliable and effective solution for improving field service management and operational..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7171539) DE Doug E. VP > "It's not compatible to with ProContractor, our accounting system." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6551637) JL Jessica L. Dispatcher > "I use ServiceTrade every day to dispatch our technicians, I like that they are able to have all information for their jobs..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6350240) KG Kenneth G. Safety Manager > "There is nothing worse than being stranded at a customer for an extra half hour on a Friday because someone decided to roll..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6850752) CH Carlo H. Dispatcher > "Scheduling, dispatching, creation of job/services, collection of client information for a robust and useful database,..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) JT Janea T. Data Analyst > "My biggest gripe is that there should be an option to set up notifications for things like New Deficiencies Added and..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6301231) GP Geoff P. General Manager > "I like how jobs are created, how a technician can create deficiencies (with pictures), the quoting process, monitoring..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6421429) AK Adam K. Regional manager > "Do not like that you have to write a service and job description think they are the same." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6814049) HC HEATHER C. Office manager > "We especially love how we can set up reoccurring services and reoccurring jobs." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6603844) DG Dusty G. HVAC Service > "I dislike the web and or the app availability to ServiceTrade." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6778574) JH Jerry H. General Manager - Owner > "I continually push this product to other fire service providers that I know as well as other field service providers." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6763770) DS Donovan S. Supervisor > "Trying to get a person on the phone to talk about issues was a nightmare." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6808143) JM John M. OwnerOperator > "Service trade staff are always there to help with any issues. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7019161) SD Steve D. Service Manager > "They seemed to have problems before using the app before some of the updates." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6879379) CH Carlo H. Dispatcher > "My experience with Service Trade has been mostly positive and the only real snags have been the lack of even broader or..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) DG Dave G. National Service Manager > "We have also has some issues with Time Card and glitches with the software over time." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6321543) Jeremy V. Field Supervisor of Inspections > "Very user friendly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7134324) CH Cj H. Service manager > "Sometimes the tech photos will not load properly" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6304658) CA Chelsea A. administrative assistant > "Super helpful, and that the map showing what jobs are already on the schedule and each person has their own color pin." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119) VR Verified Reviewer Lead Coordinator > "Not syncing with the appropriate codes, is a hassle." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6371013) HM Hope M. Operations Manager > "Service trade has made my work life so much easier." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) JG Josh G. RSI Reports Developer > "I've gone through the certification process a few months ago and those seemed a bit dated as well." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6186442) MT Marek T. CEO > "The software provided a comprehensive solution for managing service operations, from scheduling and dispatching to..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4822637) JD Jacob D. Owner > "It's too restrictive for any work other than service work, and it's too expensive to only be one of multiple solutions, so..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627497) DB Dean B. Service Manager > "Both our office and field staff learned the program very quickly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6517469) LF Lance F. General Manager > "We are lacking on the service contract, installation management and service inspection forms." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641441) JM John M. OwnerOperator > "Customer service is top notch. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7019161) BS Beau S. Service Technician > "There are a lot of feature we could use that Service trade offers but they are too expensive of upgrades." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641445) WL William L. Service tech foreman > "What I do like most about Service trade, is just it's so user friendly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6729825) ER Eric R. Me > "I like the service link but I don’t like that I have to leave service trade to send a message to a client" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4651016) MT Marek T. CEO > "Additionally, the integration with mobile devices allowed technicians to access and update information in real-time,..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4822637) NR Ned R. Operations Manager > "Tracking time for payroll is almost impossible." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735) BB Brad B. President > "Servicetrade makes all team members communicate better with our customers to best serve them." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6314089) BS Billy S. Director of Service > "The sales side of the software can be time consuming to teach." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641448) CH Carlo H. Dispatcher > "The best part of Service Trade is the cohesive integration of between roles." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) BS Beau S. Service Technician > "With how expensive this app is that is something that should be included not an up charge." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641445) GP Gregg P. Service Operations Manager > "I like the quoting features the most, it allows for quick turna round from tech to the customer for fast approval of the..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657718) HC Huntere C. Operations Specialist > "The "mobile app" is great for getting PO's easily but it gets stuck all the time and glitches all the time." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690) GC Gabriela C. Scheduler > "It's GREAT for scheduling jobs daily, weekly & monthly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6247530) PD Paul D. President > "Each update results in more bugs, and have a cumulative negative result on the performance of the software." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3814419) HM Hope M. Operations Manager > "Love, Love, service trade!" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) HC Huntere C. Operations Specialist > "It stops working all the time and the process of reversing or editing a PO is too complicated." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690) AL Amy L. Office Manager > "Service trade is very easy to navigate. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6820323) AV Anthony V. Vice President > "Not worth the money for a small business" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627573) JE Jason E. Operations Manager > "Ease of use and customer support. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6655304) JB Jay B. National Training Manager > "Really illustrates the time costs and highlights where resources are lost" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284557) CA Chelsea A. administrative assistant > "Also, what I like is that you can look up an account just by the address." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119) GB Gene B. Owner > "Integrations with accounting software is inadequate" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3523998) VR Verified Reviewer Operator > "Mobile interface is acceptable" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#GetApp___6166128) PA Pearlene A. Operations Manager > "I am very busy and when I need help I do not have time to read an article. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284933) NR Ned R. Operations Manager > "The email tracking of quotes to customers is nice." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735) SM Steve M. Estimator > "Not being able to update or change anything." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284588) PA Peggy A. Service Coordinator > "Support is always a click away and they are very quick to respond." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6358827) VR Verified Reviewer Service Manager > "There have been issues with syncing from the mobile devices." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___2485868) PA Patrick A. Service Manager > "Overall its revamped the way we do business and has vastly improved the accuracy in which we do things." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641511) JL Jimmy L. Business Dev. Manager > "Loss of information if not saved immediately" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___2473461) SM Seth M. VP Operations > "From rollout to ongoing field operation, ServiceTrade has been a breath of fresh air for our service department." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641455) GB Gene B. Owner > "Integrations with accounting software is inadequate" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3523998) NR Ned R. Operations Manager > "The customer database is easy to use, the mobile app works well and is not overly complicated for the field guys." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735) KG Kenneth G. Safety Manager > "There is nothing worse than being stranded at a customer for an extra half hour on a Friday because someone decided to roll..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6850752) JD Jacob D. Owner > "It's great for creating and dispatching service jobs." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627497) AK Adam K. Regional manager > "Do not like that you have to write a service and job description think they are the same." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6814049) CA Chelsea A. administrative assistant > "Love service trade!" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119) DG Dusty G. HVAC Service > "I dislike the web and or the app availability to ServiceTrade." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6778574) HC Huntere C. Operations Specialist > "I have really enjoyed being able to organize our technicians schedules with ease and all of the history and information we..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690) JD Jacob D. Owner > "It's too restrictive for any work other than service work, and it's too expensive to only be one of multiple solutions, so..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627497) [View Reviews](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) ## User interface 4.33 (341) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/) 4.61 (344) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Accounting Integration 150 Important Activity Dashboard 120 Important ServiceTitan 25/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Image-to-Text - AI Summarization - Alerts/Notifications - Analytics - API - Asset Tracking - Automated Scheduling - Autonomous Task Execution - Barcode/Ticket Scanning - Billing & Invoicing - Booking - Calendar - Calendar Management - Chatbot - Chat/Messaging - Checklists - Client Notifications - Client Portal - Collaboration Tools - Commercial Properties - Contact Database - Contract/License Management - Contractor Management - CRM - CRM Integrations - Customer Database - Customer History - Customer Management - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Synchronization - Dispatch - Dispatch Management - Documentation Management - Document Management - Document Storage - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature [See all features](https://www.capterra.com/p/150053/ServiceTitan/#features) ServiceTrade Top features 28/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Image-to-Text - AI Summarization - Alerts/Notifications - Analytics - API - Asset Tracking - Automated Scheduling - Autonomous Task Execution - Barcode/Ticket Scanning - Billing & Invoicing - Booking - Calendar - Calendar Management - Chatbot - Chat/Messaging - Checklists - Client Notifications - Client Portal - Collaboration Tools - Commercial Properties - Contact Database - Contract/License Management - Contractor Management - CRM - CRM Integrations - Customer Database - Customer History - Customer Management - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Synchronization - Dispatch - Dispatch Management - Documentation Management - Document Management - Document Storage - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature [See all features](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#features) ### Recognition ServiceTitan is recognized as a top-rated tool in 5 Capterra Shortlist reports ServiceTrade is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support ServiceTitan Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ServiceTrade Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ServiceTitan - By ServiceTitan - Located in United States - Founded in 2012 ServiceTrade - By ServiceTrade - Located in United States - Founded in 2013 ## Popular Comparisons [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.33 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/150053-153475/ServiceTitan-vs-FieldPulse) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132690-153475/ServiceTrade-Commercial-vs-FieldPulse) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.33 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/150053-194155/ServiceTitan-vs-BuildOps) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.4 Features 4.4 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-132690/Jobber-vs-ServiceTrade-Commercial) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.33 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.2 Features 4.4 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-150053/Jobber-vs-ServiceTitan) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/132690-153140/ServiceTrade-Commercial-vs-Connecteam) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.33 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $259/month 4.2 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-150053/Service-Fusion-vs-ServiceTitan) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/132690-194155/ServiceTrade-Commercial-vs-BuildOps) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.33 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.67 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Contact vendor for pricing Price $79/month 4.2 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/140363-150053/HouseCall-Pro-vs-ServiceTitan) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Fieldd](https://www.capterra.com/p/203654/Fieldd/)[4.97 (145)](https://www.capterra.com/p/203654/Fieldd/reviews/) Contact vendor for pricing Price $199/month 4.4 Features 4.9 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/132690-203654/ServiceTrade-Commercial-vs-Fieldd) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.33 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) Contact vendor for pricing Price $35/month 4.2 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/136363-150053/ServiceBox-vs-ServiceTitan) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $259/month 4.4 Features 4.1 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/132690-135788/ServiceTrade-Commercial-vs-Service-Fusion)