# Compare ServiceTrade vs Connecteam 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Connecteam and ServiceTrade based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132690-153140/ServiceTrade-Commercial-vs-Connecteam --- # Connecteam vs ServiceTrade Features and Cost Comparison Last updated June 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ConnecteamServiceTrade2/4 selected [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.6 (343)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) [## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $29.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [5,298 reviews](#user-reviews) Positive 5,068 Neutral 191 Negative 39 [## ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.6 (343)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.5 Customer Service 4.7 Reviews Sentiment Based on [343 reviews](#user-reviews) Positive 328 Neutral 11 Negative 4 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 21,777 reviews from scheduling software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 77%Fit Missing features Feature ratings Mobile Access 4.7 Booking Management NA Calendar Management 4.5 Real-time Scheduling 4.7 Customer Database 4.6 62%Fit Missing features Feature ratings Mobile Access 4.3 Booking Management NA Calendar Management 4.4 Real-time Scheduling NA Customer Database 4.5 User satisfaction User satisfaction 4.6 User reviews[5,298](https://www.capterra.com/p/153140/Connecteam/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.6 User satisfaction 4.6 User reviews[343](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.5 Customer support 4.7 Price starts from Price starts from $29Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management. Best for It is designed for commercial mechanical and fire contractors, HVAC contractors, fire protection services, mechanical service providers, refrigeration contractors, and electrical service providers. ## User reviews Pros & cons JC Julia C. HR > "It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all of its..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7131626) JS Justin S. Operations Manager > "There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) RS Radha S. Legal Assistant > "Having scheduling, time tracking, task management, communication, and basic HR tools in one mobile‑friendly app made day‑to‑day operations more organized and efficient." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070) LW Laura W. Marketing Coordinator > "Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer service." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100699) AM Amy M. Owner > "One of the features we use most frequently is photo sharing, which allows team members to document installations, production progress, and completed projects in real time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164146) BF Bethany F. Executive Director > "There is no way to update the shift time if you forget to log in on time. If an employee starts their shift, and notices 10 mins in their forgot to start, they have to remender to update the time after..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7156496) RS Radha S. Legal Assistant > "All‑in‑one platform – Connecteam brings scheduling, time tracking, task management, communication, and HR tools into one app, reducing the need to juggle multiple systems." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070) DH Denise H. Executive Director > "inability to set up permanent recurring schedules. While things occasionally change due to illnesses and vacations, all of our staff always works the same schedule, and it's inconvenient to have to copy..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7136087) KO Krysti O. Program Director > "The mobile app makes it convenient for employees to stay informed and connected, and it helps streamline daily operations while reducing the need for multiple systems." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7166399) CT Cindy T. CFO > "I can’t see where my workers go to if they do 2 or 3 different jobs in a day. If they leave one job and go to another one, it shows where they clock in and out but not if they are traveling." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7107695) Kandi N. Director of Operations > "I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109973) AS Amy S. Account Coordinator > "I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083696) AB Allison B. Executive Director > "Connect team provides a quick way for me to post, approve, and edit shift schedules, giving my employees enough time and flexibility to confirm shifts or communicate scheduling needs." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7173154) TB Teresa B. Owner > "I don't feel like the sales reps are very transparent with what modules are covered in each hub and informing customers they have to subscribe to the expert level in each hub to get the same services as..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879693) BC Brendan C. Lab Manager > "The mobile app works well for field staff, and features like scheduling, forms, and announcements help keep everyone aligned in real time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083099) AJ Amy J. Youth Services Supervisor > "Something I didn't love, as an admin, is when reviewing shift requests, how easy it is to slip up when rejecting a request. When I am looking at requests on the desktop, once I accept or reject one, the..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406) CS Charlie S. Managing Director > "Conncteam is an easy-to-use programme at an incredible price, with an extremely great range of features which allow us to keep track of all our timesheets using the time tracking feature, our schedule,..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109397) TS Tannya S. Vice President > "Additionally, the "break" option is frustratingly difficult for my employees to utilize a simple 15 minute break; therefore, they have to completely log off before taking a break." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7161092) KV Keely V. Creative Operations > "I like Connecteam for the real-time ability for staff to clock their work hours, the way they can edit those hours, and the flexibility of the platform." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7165847) JS Justin S. Operations Manager > "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) KO Krysti O. Program Director > "It provides an easy way to communicate with staff, manage schedules, share documents, assign tasks, and track completion all in one place." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7166399) BW Bree W. Operations Manager > "When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895) EC Edward C. Customer Service Manager > "We use it at a college bookstore, and it provides us with a perfect hub to interact with our student employees, which doesn't need a phone list or email list." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751) AB Adrian B. Administrative Assistant > "The one thing I dislike is how you have to confirm each shift. Since we do our shifts a month in advance, there are like 15 shifts I have to go in and confirm." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7101213) AM Amy M. Owner > "I can leave it open on both my phone and computer throughout the day, which allows me to stay connected whether I am in the office, on a job site, or traveling between client meetings." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164146) AS Anthony S. CIO > "However, those positives have been overshadowed by missing functionality, costly module-based pricing, and integration limitations that directly impacted our payroll process." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7160900) ER Ethan R. office staff > "The platform offers useful tools for communication, scheduling, and task management, making it easier to stay organized and keep teams connected." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7175084) LW Lindsay W. Operations Manager > "Doesn't link with our software for time tracking. Because of this, it takes more time to run payroll and divide out the jobs." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7173026) JL Jesse L. Sales Manager > "We were able to condense three of our platforms into Connecteam which not only saved money but allowed us to have one platform, making it much easier for our staff to find what they need." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113321) SC Stephen C. Co-owner > "It hides features behind paid upgrades, which wouldn't be the worst, except it flaunts them in your face, so you click them thinking you can do something, only to find they require an upgrade." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077493) JS Justin S. Operations Manager > "This reduces manual administrative work, minimizes paper processes, and creates a centralized digital system for compliance and documentation." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) CK Connie K. Accounting Administrator > "That time records are not saved. If an employee leaves, their record has to be deleted/erased so that they don't show up on the time clock list." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7146519) DF Davids F. Manager > "The platform helps organize daily work, improve visibility, and reduce manual follow-up. Although there is a small learning curve in the beginning, once everything is set up, it becomes a very useful..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7126912) ML Martha L. Payroll and Admin Specialist > "If you are on a plan where you pay monthly and your payment does not clear, then you will not be allowed in to see anything at all." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7132298) AW Allen W. Rollingstock Maintenance Team Leader > "The communication tools were also extremely useful, allowing instant updates, announcements, and messaging between staff members without relying on separate apps." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154443) CB Cameron B. Office admin > "I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7120241) JA Jonathan A. Project Manager > "The ability to build custom checklists for installs and attach photos directly to a job is huge for documentation." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7151210) AW Allen W. Rollingstock Maintenance Team Leader > "I also found that certain advanced features and integrations are locked behind higher-priced plans, which may not suit businesses with limited budgets." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154443) HL Hannah L. Business Systems Specialist > "Between the AI chat feature that actually helps you learn the platform, the live webinars, the Facebook community, and the Connecteam setup team, we’ve never felt like we were figuring things out on our..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090960) KS Karen S. RGV Director > "It can get confusing because on my laptop I have it in the normal time and month/day format, but sometimes the app will be 24 hr and day/month" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7141487) AS Amy S. Vice President > "I requested help creating one custom form and the assistance I received was 5 stars. Once I understood the logic and limitations, I have been able to create my own forms too." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119538) KF Kandace F. Operations Manager > "For a remote team of workers on a more typical 9-5 schedule, it is actually difficult to set up those repetitive regular shifts for all of your team members." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7172667) MM Michael M. Owner > "The platform covers everything I need in one place — time tracking, scheduling, communication, and employee management." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164417) TV Talia V. Head of Content > "Occasionally voice messgaes and chat notifications don't work for a short period, typically when updates are being made to the app." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100049) JS Justin S. Operations Manager > "The platform works, but when you’re operating across locations with dozens of employees, ease of navigation, reporting clarity, and streamlined admin controls become critical." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) MC Macy C. Administrative Assistant > "I struggled to find some necessary settings, especially to set up admins with the proper access when they needed to see only certain employee's timesheets." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7089057) RN Rykki N. Director > "It has saved a lot of administrative time and employee's enjoy being able to do time tracking on their phones, see fun updates, etc." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7168443) AH Amanda H. Owner > "Edits aren't prompted when submitted by employees. When an employee manually edits their sheet, you aren't notified right away." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7118911) TT Travis T. CEO > "All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7088953) KC Kenneth C. Vice President > "Also the app is way slower than the website and will freeze/glitch if you try to enter all of my available shifts at one time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7084827) TY Tommy Y. Head Chef Patron > "Finally a free time tracking app for my staff and being able to keep all my employee files in one place is amazing" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7111187) HE Hazen E. President > "It's a nice app, however it doesn't work great for our team as we work remotely. As the app requires data we have difficulty staying connected at times" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7153906) AJ Amy J. Youth Services Supervisor > "It is good for tracking actual hours and keeping everyone accountable, with our previous method of just tracking on paper things could get a little vague, so I appreciate the specificity." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406) KF Kandace F. Operations Manager > "My only issue, is that it is a deep program with many capabilities, and although it is very user friendly, they do not provide much guidance or live assistance when you purchase this product." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7172667) AM Angela M. Manager > "I would like to be able to save a monthly calendar that shows all the dates, employees for each day of the month at one time. And I would like to be able to select a specific day on the app well into..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871331) SB Salvador B. Administrative Assistant > "Does not always show accurate location when clocking in (one time it logged that I clocked in from a location I only visited the day before)" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7133003) AK Alexis K. President > "Appreciate the mobile capabilities, allows overnight shift scheduling, value for money (free for 10 users), appreciate ability to see pay rate or assigning various roles." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071914) DS Devin S. Operations Manager > "However, lately we just switched to ADP time management due to over the past 3 weeks many of my user's reported issues with the system not resetting." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077772) Ankith T. Software Engineer > "This software makes user access management simple by allowing admins to control permissions based on employee roles and responsibilities." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7148282) TA Tony A. GM > "For example, adding a geofence seperatley seems unwarranted when the Job has an address and the Schedule includes an address as well." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077114) JW John W. Owner > "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with them." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850) Kaitlyn M. Human Resources Director > "Instead, each time we ask for a status update, we are asked to complete additional tasks—many of which are repetitive or irrelevant at this stage." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134370) RS Raquel S. Solar, Electrical and Air Conditioning > "We primarily use the time clock feature, it is easy for our employees to use and the GPS tracking is really great to keep track of the team throughout the day." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085710) EC Edward C. Customer Service Manager > "The con is that not every department in our organization uses it. If I could pick one con is that adding new users should be easier." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751) JS Justin S. Operations Manager > "For growing teams and multi-location operations, this level of automation is essential to maintaining structure, compliance, and operational efficiency." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) JW Janet W. Office Manager > "The only drawback for us is if an employee has cellphone issues where they cannot connect to the app. " [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090396) VR Verified Reviewer Site Manager > "Specifically, the time tracking, the team chat features, and the customized employee profiles were the most helpful best features to us, in the construction industry." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871060) RF Ryan F. Customer Service > "There are a few downsides, like occasional small bugs or notification issues, and the pricing can increase as your team grows." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7123820) Isaias S. Accounting Assistant > "One of our favorite features is the Time Clock it makes tracking hours simple and accurate, which saves us a lot of time and headaches" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653) ES Emily S. HR Officer > "One area for improvement would be the Tasks feature. While it’s useful for basic to-do lists, it doesn’t yet fully support task-oriented workflows in the way tools like Asana do." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862688) Isaias S. Accounting Assistant > "It’s been a reliable tool that helps streamline scheduling, time tracking, communication, and task management for our team. While there have been a few minor bugs or delays, the app works well overall..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653) CB Cole B. General Manager-Woodinville > "I've turned off notifications for scheduling but still find that I get a lot more notifications than I need to be receiving--and I'm the general manager, so I usually need to be in the know." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119565) KA KATHERINE A. OFFICE MANAGER > "Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7049121) WR Wilhmenia R. Manager > "The app struggles in low‑reception environments, affecting GPS breadcrumbs and form submissions." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7162249) JA Jefferson A. Manager > "Is an app that makes the day ease to go by, a lot of options to customize what is needed for the daily tasks, the main interface works pretty good with all the news and infos that we need to pass along..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6874722) CS Crystal S. Director of Operations > "The only issue we have had is occasionally the GPS does not pick up properly for the breadcrumbs but that may not even be a Connecteam issue." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085335) RS Radha S. Legal Assistant > "Clear communication tools – In‑app chat, announcements, and updates made it simple to reach teams quickly and keep everyone informed in one central place." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070) AZ Adaky Z. Area Manager > "Sometimes the app needs to be programmed with some master user and that limits us how we can see or analyze the information" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7105266) SA Stephanie A. Director of Nursing > "This platform is all inclusive - scheduler, communications, time off, timesheet, and more, but you can choose which portions of the platform best fit your business needs. " [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7009478) CB Camilla B. Admin and Accounts > "Occasionally, it's hard to click into a timesheet to add the start time of a shift if someone forgot to sign in." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109499) [View Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/) Naman K. Solution engineer > "What I like best about ServiceTrade is how it streamlines field service operations by combining scheduling, dispatching,..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7149451) RR Ronin R. IT Manager > "The offline functionality for technicians' phones is spotty even on the officially supported apple devices, techs' notes..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7139170) Naman K. Solution engineer > "It’s especially helpful for keeping technicians and office teams aligned in real time, while the customer portal and..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7149451) Naman K. Solution engineer > "It can also become costly as advanced features or additional support are added, so for some businesses the overall setup and..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7149451) HM Hope M. Operations Manager > "It has cut down on the time it takes for scheduling, helps us assure that our repeat services are on track, and makes it..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) KG Kenneth G. Safety Manager > "There is nothing worse than being stranded at a customer for an extra half hour on a Friday because someone decided to roll..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6850752) CH Carlo H. Dispatcher > "Scheduling, dispatching, creation of job/services, collection of client information for a robust and useful database,..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) AB Andrew B. VP of Life Safety > "We get multiple deficiencies in ST because the form asks the same question multiple times" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6758844) GP Geoff P. General Manager > "I like how jobs are created, how a technician can create deficiencies (with pictures), the quoting process, monitoring..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6421429) DB Dean B. Service Manager > "Labor and Material entry screen on work orders is a little jumpy." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6517469) JH Jerry H. General Manager - Owner > "With ST we are able to fully run our business with the easy of customer locations, ticket prep, quoting and invoicing all in..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6763770) SD Steve D. Service Manager > "They seemed to have problems before using the app before some of the updates." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6879379) SS Salman S. Anylist > "Overall, ServiceTrade has been a reliable and effective solution for improving field service management and operational..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7171539) DE Doug E. VP > "It's not compatible to with ProContractor, our accounting system." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6551637) CH Carlo H. Dispatcher > "My experience with Service Trade has been mostly positive and the only real snags have been the lack of even broader or more..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) JT Janea T. Data Analyst > "My biggest gripe is that there should be an option to set up notifications for things like New Deficiencies Added and..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6301231) JL Jessica L. Dispatcher > "I use ServiceTrade every day to dispatch our technicians, I like that they are able to have all information for their jobs..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6350240) AK Adam K. Regional manager > "Do not like that you have to write a service and job description think they are the same." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6814049) CH Carlo H. Dispatcher > "The best part of Service Trade is the cohesive integration of between roles." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) DG Dusty G. HVAC Service > "I dislike the web and or the app availability to ServiceTrade." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6778574) HC HEATHER C. Office manager > "We especially love how we can set up reoccurring services and reoccurring jobs." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6603844) DS Donovan S. Supervisor > "Trying to get a person on the phone to talk about issues was a nightmare." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6808143) JH Jerry H. General Manager - Owner > "I continually push this product to other fire service providers that I know as well as other field service providers." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6763770) DG Dave G. National Service Manager > "We have also has some issues with Time Card and glitches with the software over time." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6321543) JM John M. OwnerOperator > "Service trade staff are always there to help with any issues. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7019161) CH Cj H. Service manager > "Sometimes the tech photos will not load properly" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6304658) Jeremy V. Field Supervisor of Inspections > "Very user friendly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7134324) VR Verified Reviewer Lead Coordinator > "Not syncing with the appropriate codes, is a hassle." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6371013) CA Chelsea A. administrative assistant > "Super helpful, and that the map showing what jobs are already on the schedule and each person has their own color pin." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119) JG Josh G. RSI Reports Developer > "I've gone through the certification process a few months ago and those seemed a bit dated as well." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6186442) HM Hope M. Operations Manager > "Service trade has made my work life so much easier." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) JD Jacob D. Owner > "It's too restrictive for any work other than service work, and it's too expensive to only be one of multiple solutions, so..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627497) MT Marek T. CEO > "The software provided a comprehensive solution for managing service operations, from scheduling and dispatching to invoicing..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4822637) LF Lance F. General Manager > "We are lacking on the service contract, installation management and service inspection forms." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641441) DB Dean B. Service Manager > "Both our office and field staff learned the program very quickly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6517469) PD Paul D. President > "Each update results in more bugs, and have a cumulative negative result on the performance of the software." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3814419) JM John M. OwnerOperator > "Customer service is top notch. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7019161) BS Beau S. Service Technician > "There are a lot of feature we could use that Service trade offers but they are too expensive of upgrades." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641445) WL William L. Service tech foreman > "What I do like most about Service trade, is just it's so user friendly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6729825) ER Eric R. Me > "I like the service link but I don’t like that I have to leave service trade to send a message to a client" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4651016) MT Marek T. CEO > "Additionally, the integration with mobile devices allowed technicians to access and update information in real-time,..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4822637) NR Ned R. Operations Manager > "Tracking time for payroll is almost impossible." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735) BB Brad B. President > "Servicetrade makes all team members communicate better with our customers to best serve them." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6314089) BS Billy S. Director of Service > "The sales side of the software can be time consuming to teach." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641448) GP Gregg P. Service Operations Manager > "I like the quoting features the most, it allows for quick turna round from tech to the customer for fast approval of the..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657718) BS Beau S. Service Technician > "With how expensive this app is that is something that should be included not an up charge." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641445) GC Gabriela C. Scheduler > "It's GREAT for scheduling jobs daily, weekly & monthly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6247530) HC Huntere C. Operations Specialist > "The "mobile app" is great for getting PO's easily but it gets stuck all the time and glitches all the time." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690) HM Hope M. Operations Manager > "Love, Love, service trade!" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) HC Huntere C. Operations Specialist > "It stops working all the time and the process of reversing or editing a PO is too complicated." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690) AL Amy L. Office Manager > "Service trade is very easy to navigate. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6820323) AV Anthony V. Vice President > "Not worth the money for a small business" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627573) JE Jason E. Operations Manager > "Ease of use and customer support. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6655304) JB Jay B. National Training Manager > "Really illustrates the time costs and highlights where resources are lost" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284557) CA Chelsea A. administrative assistant > "Also, what I like is that you can look up an account just by the address." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119) GB Gene B. Owner > "Integrations with accounting software is inadequate" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3523998) VR Verified Reviewer Operator > "Mobile interface is acceptable" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#GetApp___6166128) PA Pearlene A. Operations Manager > "I am very busy and when I need help I do not have time to read an article. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284933) NR Ned R. Operations Manager > "The email tracking of quotes to customers is nice." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735) SM Steve M. Estimator > "Not being able to update or change anything." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284588) PA Peggy A. Service Coordinator > "Support is always a click away and they are very quick to respond." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6358827) VR Verified Reviewer Service Manager > "There have been issues with syncing from the mobile devices." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___2485868) PA Patrick A. Service Manager > "Overall its revamped the way we do business and has vastly improved the accuracy in which we do things." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641511) JL Jimmy L. Business Dev. Manager > "Loss of information if not saved immediately" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___2473461) [View Reviews](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) ## User interface 4.64 (5,298) 4.62 (343) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Absence Management 207 Important Access Controls/Permissions 150 Important Activity Tracking 120 Important Connecteam Top features 36/40 - Absence Management - Access Controls/Permissions - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Automated Scheduling - Availability Management - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Customer Database - Customizable Branding - Customizable Fields - Drag & Drop - Employee Management - Employee Scheduling - Facility Scheduling - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Personalization and Recommendation - Real-Time Notifications - Real-time Scheduling - Real-Time Updates - Reminders - Reporting & Statistics - Resource Scheduling - Room Booking - Self Service Portal - Shift Swapping - Task Scheduling - Third-Party Integrations - Timesheet Management - Time Zone Tracking - User Management [See all features](https://www.capterra.com/p/153140/Connecteam/#features) ServiceTrade 19/40 - Absence Management - Access Controls/Permissions - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Automated Scheduling - Availability Management - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Customer Database - Customizable Branding - Customizable Fields - Drag & Drop - Employee Management - Employee Scheduling - Facility Scheduling - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Personalization and Recommendation - Real-Time Notifications - Real-time Scheduling - Real-Time Updates - Reminders - Reporting & Statistics - Resource Scheduling - Room Booking - Self Service Portal - Shift Swapping - Task Scheduling - Third-Party Integrations - Timesheet Management - Time Zone Tracking - User Management [See all features](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#features) ### Recognition Connecteam is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Employee Communication ToolsSoftware (2024)  ServiceTrade is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Connecteam Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ServiceTrade Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Connecteam - By Connecteam - Located in United States - Founded in 2015 ServiceTrade - By ServiceTrade - Located in United States - Founded in 2013 ## Popular Comparisons [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,248)](https://www.capterra.com/p/169607/Clockify/reviews/) $29/month Price $4.99/month 4.5 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/153140-169607/Connecteam-vs-Clockify) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.62 (343)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (466)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132690-153475/ServiceTrade-Commercial-vs-FieldPulse) [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) $29/month Price $8/month 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/153140-172127/Connecteam-vs-Rippling) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.62 (343)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.4 Features 4.3 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-132690/Jobber-vs-ServiceTrade-Commercial) [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) vs [Jibble](https://www.capterra.com/p/156992/Jibble/)[4.81 (1,824)](https://www.capterra.com/p/156992/Jibble/reviews/) $29/month Price $0/month 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/153140-156992/Connecteam-vs-Jibble) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.62 (343)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/132690-194155/ServiceTrade-Commercial-vs-BuildOps) [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) vs [Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/)[4.82 (1,124)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/) $29/month Price $4.49/month 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/134003-153140/Buddy-Punch-vs-Connecteam) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.62 (343)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Fieldd](https://www.capterra.com/p/203654/Fieldd/)[4.96 (142)](https://www.capterra.com/p/203654/Fieldd/reviews/) Contact vendor for pricing Price $199/month 4.4 Features 4.9 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/132690-203654/ServiceTrade-Commercial-vs-Fieldd) [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 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