# Compare ServiceTrade vs BuildOps 2026 | Capterra > Unsure of what to choose? Check Capterra to compare BuildOps and ServiceTrade based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132690-194155/ServiceTrade-Commercial-vs-BuildOps --- # BuildOps vs ServiceTrade Features and Cost Comparison Last updated May 19th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BuildOpsServiceTrade2/4 selected [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.6 (342)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) [## BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment Based on [177 reviews](#user-reviews) Positive 162 Neutral 8 Negative 7 [## ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.6 (342)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.5 Customer Service 4.7 Reviews Sentiment Based on [342 reviews](#user-reviews) Positive 327 Neutral 11 Negative 4 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,164 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit Not enough reviews Feature ratings Mobile Access 4.3 Scheduling 4.5 Billing & Invoicing 4.2 Quotes/Estimates 4.4 CRM 4.0 79%Fit Not enough reviews Feature ratings Mobile Access 4.3 Scheduling 4.6 Billing & Invoicing 4.1 Quotes/Estimates 4.6 CRM 4.0 User satisfaction User satisfaction 4.4 User reviews[177](https://www.capterra.com/p/194155/BuildOps/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.3 Customer support 4.5 User satisfaction 4.6 User reviews[342](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.5 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Designed for commercial contractors—including HVAC, mechanical, electrical, plumbing, refrigeration, fire and safety—BuildOps helps streamline business operations and team management. Best for It is designed for commercial mechanical and fire contractors, HVAC contractors, fire protection services, mechanical service providers, refrigeration contractors, and electrical service providers. ## User reviews Pros & cons JH Jennifer H. Service Billing Administrator > "It has significantly improved our ability to manage service operations, track jobs, and streamline invoicing in one centralized system...." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) AB Ashley B. Department Head > "It often takes extra time to build reports that provide the specific data we need, and the process isn’t as intuitive as it could be." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) AB Ashley B. Department Head > "Having everything in one place gives our team better visibility, improves communication between office and field staff, and helps us..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) JH Jennifer H. Service Billing Administrator > "These can disrupt workflows, especially in accounting and invoicing where timing and consistency are critical." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) JH Jennifer H. Service Billing Administrator > "We’ve been using BuildOps as our primary platform for service management, invoicing, and operational tracking, and overall it has been..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) AB Ashley B. Department Head > "This can make it harder to quickly pull insights or track performance without additional effort." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) SS Sasha S. Co-Founder, Chief Executive Officer and President > "It groups most of the business in one software that’s an improvement over the jumbled mess we had on hand and it also prevents..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7119361) MS Mike S. Service Sales > "The onboarding process was very rough. When entering assets from the app, it can take a long time to load. " [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134346) AB Ashley B. Department Head > "It provides a fast, customer-friendly way to process payments, which has improved our overall customer experience and helped us get..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) SH Scott H. Director of Operations > "They seem like all they care about is closing a ticket, even if the closing is this is a known issue and we are looking into it." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7136910) JH Jennifer H. Service Billing Administrator > "The system is robust, and getting everything configured correctly—especially syncing workflows between operations and accounting—takes..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) RF Ralph F. Accounts Manager > "I don't like that I'm unable to make changes to the Asset Checklist after they have been attached to an Agreement. If we clone them and..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6549951) JH Jennifer H. Service Billing Administrator > "Invoicing is streamlined from job completion through billing, and it integrates well with accounting systems like QuickBooks Online." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) HE Holly E. Service Coordinator > "We have been live for about a year and we are still struggling with making it more efficient on the accounting side of our business." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600) HE Holly E. Service Coordinator > "It allows me to dispatch and assign calls from anywhere, which as a dispatcher is amazing." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600) MN Michael N. President > "They can be clunky and not in line with how quoting is performed in the platform." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308) MW Melissa W. Office Manager > "I would like if they could make the software more customizable for the customer, simplify for customers that don't need all the details..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130669) SH Scott H. Director of Operations > "I would not recommend it to anyone at this time. Until they get their customer experience significantly improved, especially around..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7136910) KP Kevin P. sales and technology > "The interface is straightforward enough for the team to pick up without too much hassle, and having everything in one place has made..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130643) BM Bruce M. HVAC technician > "Many times I have lost information when I had to restart the app." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134738) JH Jennifer H. Service Billing Administrator > "It provides strong visibility into job progress, which helps both operations and accounting stay aligned." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) TS Thomas S. President > "The program CANNOT sync successfully with QuickBooks Desktop as promised." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737) GD Genevieve D. Business Analyst > "I love BuildOps, his Dashboard, the notes that you can leave on everything, the project dashboard, almost everything!!" [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134236) DD Dani D. Dispatcher > "Seems like the people on the line don't know the product and have to call back constantly." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130894) KP Kevin P. sales and technology > "It does exactly what it's supposed to do — keeping our jobs organised, our teams connected, and our scheduling on track." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130643) TS Thomas S. President > "Support is quick to send out an email that they are looking into the issue but slow to solve the issue." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737) PS Patrick S. Maintenance Manager > "It's a great tool to share with prospective customers on how easy it is for the technicians to have information on each of the assets." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134330) DT Darrin T. Operations Manager > "It does get frustrating when I am on the phone with a customer or tech and have to wait for pages to load." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365) GW Grant W. President and CEO > "BuildOps is extremely configurable - features can be turned on and off at the company level or the user level to obtain the optimal..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6378239) KZ Kaitlin Z. Office Coordinator > "Most other issues are fairly minor, like sorting a list of Assets (i.e. RTUs on a property) will not sort them numerically or there..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620) BM Bruce M. HVAC technician > "I love having all the history in photos available to go back and look at on each asset." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134738) MW Melissa W. Office Manager > "Cost-very expensive" [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130669) WP Whitney P. Executive Assistant > "Smooth transition to it, with a lot of tools in the system that helps us with our everyday jobs. " [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130603) CI Christian I. Operations Analyst > "Some of the workflows are more cumbersome." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6777346) PS Patrick S. Maintenance Manager > "Overall, I have been impressed with the capabilities and tracking of both the technicians work and how easy it is to locate a certain..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134330) DM Dorothy M. CFO > "The pricebook currently does not have a search feature and reporting feature which would be beneficial when updating pricing." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6054488) MN Michael N. President > "AI functions are helpful when shortening workflows." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308) AM Aaron M. Project Manager > "The customer service and technical support are nonexistent." [See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901) GD Genevieve D. Business Analyst > "The dashboard are easily customizable! Once it is setup you don't have to spend hours searching for some information." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134236) MB Michele B. Office Manager > "I struggle with billable materials/items being connected to an sales/expense account instead of the WO department driving it to the..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6196020) DT Darrin T. Operations Manager > "I always get a real person on the phone when I call. When I email, I get a response back usually within a couple of hours. If there is..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365) FA Frederick A. Company Onwner > "It seems that the software needs a few more years of development to be branded as a premium software, there are many bugs and the..." [See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6065679) AM Aisha M. Operations Manager > "The dispatch board revolutionized our scheduling system eliminating miscommunication and streamlined the quote to job process." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6506376) TP Tori P. Dispatch Manager > "Of course, it is frustrating when the server is down or when a common command suddenly goes buggy, but that would happen with any..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6227599) HE Holly E. Service Coordinator > "The accessibility it is from both desktop and mobile side. " [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600) ZB Zachariah B. Data Entry > "Just the loading will take longer than expected sometimes." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939) WP Whitney P. Executive Assistant > "Learning to use it was a quicker adjustment than expected and the esthetics of BuildOps is pleasing." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130603) Ashton G. Client services > "Getting to pipeline is a little difficult, but I might just not see it." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6367444) ZB Zachariah B. Data Entry > "Everything is streamlined to enter data most efficiently, such as being able to enter line items quickly without going through multiple..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939) KZ Kaitlin Z. Office Coordinator > "Some areas of functionality where users with full permissions cannot edit basic things can be frustrating." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620) AB Ashley B. Department Head > "Another major advantage is how easy it is to track quotes and work orders." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) AM Aaron M. Project Manager > "Save yourself the frustration—don’t waste your time or money." [See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901) AB Ashley B. Department Head > "With continued enhancements, it has the potential to be an even more powerful all-in-one solution." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) EC Emily C. Operations Manager > "I could never go back to the pen and paper of doing things." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6443586) MN Michael N. President > "Ease of use, flexibility with different scopes of work service vs construction." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308) VR Verified Reviewer Business Process > "Reporting does not show all the data we expect such as the total cost of the contract." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6050190) Keith O. Owner > "Great value for the money easy install, format is user friendly, invoicing is pretty simple, decent features." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7079019) LM Loura M. Administrator > "The software can be buggy, and the constant changes mean that when you take the time to learn something, it is likely to be changed." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6049365) LD Les D. Book Keeping > "Sync's well with QB's desktop." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7115488) DG Dan G. Data Admin > "Accounting integration does not work well with Sage300 so update is a must." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274165) PM Pam M. Vice President > "Implementation is long and hard but once you move through it, you will start to see the benefits." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362) JH Jana H. Credit and Collections Specialist > "I feel that understanding what we do on the end user (accounting / billing )side was not explored fully prior to go live." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061108) PM Pam M. Vice President > "BuildOps is continually improving and does listen to customers in planning for improvements." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362) RW Robin W. dispatcher > "I don't like that I can't tag different items in my work orders." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061273) PM Pam M. Vice President > "I like how streamlined it is, how easy it is to see job costs and ease of invoicing." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362) MP Matthew P. Service Manager > "The forms are very limited in functionality with no integrated logic." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4995649) DC Dallas C. Dispatcher > "Overall, it has allowed us to better manage our technicians and workflows, resulting in enhanced productivity." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833) JB James B. Service Coordinator > "The updates sometimes are not the best and can slow up the software" [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6092749) JM John M. Forman > "Ease of storage and utilizing files on app." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131860) CB Cameron B. Payroll Accounts Receivable Specialist > "We struggled getting our voices heard and struggled getting the customization done." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6208185) MI Matthew I. General Manager > "Build Ops has revolutionized our project management workflows, offering a centralized platform that seamlessly coordinates tasks,..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274349) AM Aaron M. Project Manager > "Now, they are completely unresponsive." [See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901) DC Dallas C. Dispatcher > "BuildOps has been an asset to our business, helping streamline field service operations and improve overall efficiency." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833) LH Liz H. CFO/Integrator > "It was residential based and workflows seemed more difficult than current work flows. " [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4839774) MN Michael N. President > "Progressive company always improving the product for contractors." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308) JL Joseph L. Project Manager/Estimator > "The service agreement module is a little cumbersome and takes some getting used to." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5011617) JB Joshua B. Life Safety Division Manager > "Just a few of the features we love are the submittal packaging and dashboard in the project management side, the ease of invoicing..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4940436) DE Dana E. Account Manager > "some of the customizable aspects are still lacking" [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6187753) BB Brittany B. Feild Services Manager > "Buildops is very functional if used correctly, I really like that I can just type in what I'm searching for and I can find it." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6324697) LP Logan P. Office Manager > "The time tracking feature is one that we have not used at all." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4921439) [View Reviews](https://www.capterra.com/p/194155/BuildOps/reviews/) JL Jessica L. Dispatcher > "I use ServiceTrade every day to dispatch our technicians, I like that they are able to have all information for their..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6350240) RR Ronin R. IT Manager > "The offline functionality for technicians' phones is spotty even on the officially supported apple devices, techs' notes..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7139170) HM Hope M. Operations Manager > "It has cut down on the time it takes for scheduling, helps us assure that our repeat services are on track, and makes it..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) KG Kenneth G. Safety Manager > "There is nothing worse than being stranded at a customer for an extra half hour on a Friday because someone decided to..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6850752) CH Carlo H. Dispatcher > "Scheduling, dispatching, creation of job/services, collection of client information for a robust and useful database,..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) AK Adam K. Regional manager > "Do not like that you have to write a service and job description think they are the same." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6814049) GP Geoff P. General Manager > "I like how jobs are created, how a technician can create deficiencies (with pictures), the quoting process, monitoring..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6421429) DG Dave G. National Service Manager > "We have also has some issues with Time Card and glitches with the software over time." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6321543) JH Jerry H. General Manager - Owner > "With ST we are able to fully run our business with the easy of customer locations, ticket prep, quoting and invoicing..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6763770) AB Andrew B. VP of Life Safety > "We get multiple deficiencies in ST because the form asks the same question multiple times" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6758844) CH Carlo H. Dispatcher > "My experience with Service Trade has been mostly positive and the only real snags have been the lack of even broader or..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) DB Dean B. Service Manager > "Labor and Material entry screen on work orders is a little jumpy." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6517469) MT Marek T. CEO > "The software provided a comprehensive solution for managing service operations, from scheduling and dispatching to..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4822637) SD Steve D. Service Manager > "They seemed to have problems before using the app before some of the updates." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6879379) MT Marek T. CEO > "Additionally, the integration with mobile devices allowed technicians to access and update information in real-time,..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4822637) DE Doug E. VP > "It's not compatible to with ProContractor, our accounting system." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6551637) BB Brad B. President > "Servicetrade makes all team members communicate better with our customers to best serve them." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6314089) VR Verified Reviewer Lead Coordinator > "Not syncing with the appropriate codes, is a hassle." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6371013) CH Carlo H. Dispatcher > "The best part of Service Trade is the cohesive integration of between roles." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) JT Janea T. Data Analyst > "My biggest gripe is that there should be an option to set up notifications for things like New Deficiencies Added and..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6301231) HC HEATHER C. Office manager > "We especially love how we can set up reoccurring services and reoccurring jobs." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6603844) DG Dusty G. HVAC Service > "I dislike the web and or the app availability to ServiceTrade." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6778574) JH Jerry H. General Manager - Owner > "I continually push this product to other fire service providers that I know as well as other field service providers." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6763770) DS Donovan S. Supervisor > "Trying to get a person on the phone to talk about issues was a nightmare." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6808143) JM John M. OwnerOperator > "Service trade staff are always there to help with any issues. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7019161) CH Cj H. Service manager > "Sometimes the tech photos will not load properly" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6304658) Jeremy V. Field Supervisor of Inspections > "Very user friendly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7134324) JG Josh G. RSI Reports Developer > "I've gone through the certification process a few months ago and those seemed a bit dated as well." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6186442) CA Chelsea A. administrative assistant > "Super helpful, and that the map showing what jobs are already on the schedule and each person has their own color pin." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119) JD Jacob D. Owner > "It's too restrictive for any work other than service work, and it's too expensive to only be one of multiple solutions,..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627497) HM Hope M. Operations Manager > "Service trade has made my work life so much easier." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) LF Lance F. General Manager > "We are lacking on the service contract, installation management and service inspection forms." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641441) DB Dean B. Service Manager > "Both our office and field staff learned the program very quickly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6517469) PD Paul D. President > "Each update results in more bugs, and have a cumulative negative result on the performance of the software." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3814419) JM John M. OwnerOperator > "Customer service is top notch. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7019161) BS Beau S. Service Technician > "There are a lot of feature we could use that Service trade offers but they are too expensive of upgrades." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641445) AL Amy L. Office Manager > "Service trade is very easy to navigate. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6820323) ER Eric R. Me > "I like the service link but I don’t like that I have to leave service trade to send a message to a client" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4651016) WL William L. Service tech foreman > "What I do like most about Service trade, is just it's so user friendly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6729825) NR Ned R. Operations Manager > "Tracking time for payroll is almost impossible." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735) PA Peggy A. Service Coordinator > "Support is always a click away and they are very quick to respond." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6358827) BS Billy S. Director of Service > "The sales side of the software can be time consuming to teach." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641448) GP Gregg P. Service Operations Manager > "I like the quoting features the most, it allows for quick turna round from tech to the customer for fast approval of the..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657718) BS Beau S. Service Technician > "With how expensive this app is that is something that should be included not an up charge." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641445) GC Gabriela C. Scheduler > "It's GREAT for scheduling jobs daily, weekly & monthly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6247530) HC Huntere C. Operations Specialist > "The "mobile app" is great for getting PO's easily but it gets stuck all the time and glitches all the time." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690) HM Hope M. Operations Manager > "Love, Love, service trade!" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) HC Huntere C. Operations Specialist > "It stops working all the time and the process of reversing or editing a PO is too complicated." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690) JE Jason E. Operations Manager > "Ease of use and customer support. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6655304) AV Anthony V. Vice President > "Not worth the money for a small business" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627573) CA Chelsea A. administrative assistant > "Also, what I like is that you can look up an account just by the address." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119) JB Jay B. National Training Manager > "Really illustrates the time costs and highlights where resources are lost" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284557) VR Verified Reviewer Operator > "Mobile interface is acceptable" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#GetApp___6166128) GB Gene B. Owner > "Integrations with accounting software is inadequate" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3523998) NR Ned R. Operations Manager > "The email tracking of quotes to customers is nice." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735) PA Pearlene A. Operations Manager > "I am very busy and when I need help I do not have time to read an article. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284933) PA Patrick A. Service Manager > "Overall its revamped the way we do business and has vastly improved the accuracy in which we do things." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641511) SM Steve M. Estimator > "Not being able to update or change anything." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284588) SM Seth M. VP Operations > "From rollout to ongoing field operation, ServiceTrade has been a breath of fresh air for our service department." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641455) VR Verified Reviewer Service Manager > "There have been issues with syncing from the mobile devices." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___2485868) NR Ned R. Operations Manager > "The customer database is easy to use, the mobile app works well and is not overly complicated for the field guys." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735) JL Jimmy L. Business Dev. Manager > "Loss of information if not saved immediately" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___2473461) [View Reviews](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) ## User interface 4.43 (177) 4.61 (342) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important BuildOps 24/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/194155/BuildOps/#features) ServiceTrade Top features 32/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#features) ### Recognition BuildOps is recognized as a top-rated tool in 3 Capterra Shortlist reports ServiceTrade is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Service DispatchSoftware (2026)  ### Deployment & support BuildOps Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ServiceTrade Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BuildOps - By BuildOps - Located in United States - Founded in 2018 ServiceTrade - By ServiceTrade - Located in United States - Founded in 2013 ## Popular Comparisons [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (445)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/153475-194155/FieldPulse-vs-BuildOps) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (342)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (445)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132690-153475/ServiceTrade-Commercial-vs-FieldPulse) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/150053-194155/ServiceTitan-vs-BuildOps) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (342)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.4 Features 4.3 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-132690/Jobber-vs-ServiceTrade-Commercial) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.2 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-194155/Jobber-vs-BuildOps) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (342)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/132690-153140/ServiceTrade-Commercial-vs-Connecteam) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $245/month 4.2 Features 4.1 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-194155/Service-Fusion-vs-BuildOps) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (342)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Fieldd](https://www.capterra.com/p/203654/Fieldd/)[4.96 (142)](https://www.capterra.com/p/203654/Fieldd/reviews/) Contact vendor for pricing Price $199/month 4.4 Features 4.9 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/132690-203654/ServiceTrade-Commercial-vs-Fieldd) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/162600-194155/Limble-CMMS-vs-BuildOps) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (342)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $245/month 4.4 Features 4.1 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/132690-135788/ServiceTrade-Commercial-vs-Service-Fusion) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) Contact vendor for pricing Price $35/month 4.2 Features 4.1 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/136363-194155/ServiceBox-vs-BuildOps) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.61 (342)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/132690-150053/ServiceTrade-Commercial-vs-ServiceTitan)