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ServiceTrade vs beXel: Which is a better fit?

Updated on December 3rd, 2024
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Summary
Key features rated by users
Features selected based on 1,774 reviews from Inspection users.
% Fit
Missing features
Not enough reviews
Feature ratings
Mobile Access
4.3
Inspection Management
4.8
Work Order Management
4.2
Failed Inspection Tracking
NA
Image Capture
NA
% Fit
Not enough reviews
Feature ratings
Mobile Access
4.5
Inspection Management
4.6
Work Order Management
--
Failed Inspection Tracking
4.6
Image Capture
4.6
User satisfaction
4.6
User reviews329
Ease of use
4.5
Functionality
4.4
Value for money
4.5
Customer support
4.7
4.4
User reviews10
Ease of use
4.5
Functionality
4.5
Value for money
4.1
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Commercial mechanical and fire contractors

We serve Oil & Gas, Construction and third party inspection companies, companies that have heavy equipment's likes cranes for rent that constantly need Inspection

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Seth M
VP Operations
5.0

Seth: My name's Seth. I'm with Four Star Mechanical. I am the vice president of operations and manage about 55 people, and I would give ServiceTrade a five out of five stars. Prior to ServiceTrade, we utilized a portal called Fieldy that was accessible with our program or accounting software computeries, and the reason that that did not work for us, most of all, was due to trending in capabilities of that system. The ServiceTrade, after reviewing multiple softwares, was the easiest and most accessible software that we found, compared to other like softwares, to make it just an easy process for our customers to be able to see trended data for the equipment in their buildings and make rational decisions year-over-year. ServiceTrade, in the beginning, was a very easy process. The rollout took about 60 days. That's what we had set aside to make sure that it was as seamless as possible, to have as little impact on the technicians and our customers, as well as our administrators here in the office, as it could. After we had set aside that 60 days, we did realize that we probably could have got it done in about two to three weeks. Recommendations that I would make for anyone that is considering ServiceTrade is to make sure to have multiple administrators that are educated with their available sources that they have on their website, to be able to be multi-versed across the administrator positions inside the portal.

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ServiceTrade

14/43
  • Appointment Management
  • Audit Management
  • Audit Trail
  • Barcode/Ticket Scanning
  • Code Enforcement
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Equipment Tracking
  • Failed Inspection Tracking
  • Forms Management
  • Image Capture
  • Incident Management
  • Inspection Checklists
  • Inspection Management
  • Inventory Control
  • Monitoring
  • Offline Access
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting/Analytics
  • Report Templates
  • Risk Assessment
  • Subcontractor Management
  • Task Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Customizable Forms
  • Dispatch Management
  • Drag & Drop
  • Electronic Signature
  • Maintenance Scheduling
  • Mobile Access
  • Real-Time Data
  • Third-Party Integrations
  • Workflow Management
  • Work Order Management
See All features
Hide Inspection Software Features -

beXel

Top Features
40/43
Show Inspection Software Features +
ServiceTrade
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
beXel
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ServiceTrade
  • By ServiceTrade
  • Located in United States
  • Founded in 2013
beXel
  • By beXel
  • Located in Egypt
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