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Bob is designed for HR leaders in distributed organizations with people-first values who need to tackle the complexities of global HR processes while remaining agile in an ever-changing world.
Organisations that want to take their performance management process to the next level, or start one off on the right foot.
Our management team likes the ease of requesting promotions and raises for the team, and everyone enjoys the visually attractive org chart.
I was really disappointed that the user survey and performance elements of the software were both limited and priced separately from the rest of the package.
Very remote/global-friendly. Pretty easy implementation, great support from their team during the selection & implementation process and even now when we need help with some issues/questions.
Still missing a few HR processes (eg. Competence Matrix).
The live chat team are amazing! so helpful and happy to work out a solution to any awkward query.
I find the features not very intuitive - even if they are there - they are hard to find or manipulat.
Incredibly happy, we did a lot of research and we are really happy with the outcome.
Sometimes things are not that logical in how it works, for example, people are able to go into negative holiday balance.
The customer service we receive from Cogendo has been second to none - very responsive, pragmatic and patient. Overall a very good product, supported by an excellent team.
Now we are up and running Rob continues to be there at the end of a phone or email which is invaluable.
From an idea to launch in 3 months to a global audience in 78 countries, truly amazing. By far the best and intuitive Performance Management solution I have ever used and seen - I have seen many.
Its difficult to identify anything about PerformanceHub that I don't like.
Their courteous manner and rapid response has allowed us in turn to provide good customer service for our users which has added to the system being positively recognised.
I am lost for words on how good Coegndo are. Naturally, we had the odd niggle along the way but that was more to do with our IT platform.
However, the difference that I have found is that there is superb customer service , I have found working with Rob and the team a pleasure.
I had quite a lengthy query about making a few changes to the way our PerformanceHub was configured. The service I received from Rob at Cogendo, has surpassed anything I have experienced before.
Manu: Hello, my name's Manu. I work as the finance manager for Cyprium Metals Limited here in Australia. We are a company between the range of 50 to 100 people at this stage, and we got the Bob last year and I rate it five. We use Bob basically for the whole employee's lifecycle management, as well as leave tracking purposes, because we've got multiple sites. So that flexibility Bob offers us from the platform and domain and all those sort of things is great. So it's end to end after you onboard an employee to basically offboard them. The flexibility to be able to design the flows and tasks as well as the accessibility of the Bob from any device at anywhere without restricting to the network of the company or the domains. Because we operate multiple sites, that's really handy, and we were looking for something like that and Bob came good with that sort of an option at a very reasonable price. At this stage, there is not much to dislike. I believe they are working on it. Few things which we would like them to improve upon is the ability to integrate with other systems, for example, the ERP, which runs payroll. So if they can integrate with that, the data which is in Bob can be used without having to manipulate manually and bringing it on at Excel, and then try to import it. So in terms of integration, I believe they are working on it, but at this stage, it's not there.
Bob
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