# Compare Talkdesk vs Readymode 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Talkdesk and Readymode based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132852-136728/Talkdesk-vs-Readymode --- # Talkdesk vs Readymode Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TalkdeskReadymode2/4 selected [Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)[4.5 (732)](https://www.capterra.com/p/132852/Talkdesk/reviews/) [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/) [## Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)[4.5 (732)](https://www.capterra.com/p/132852/Talkdesk/reviews/) Starting Price $85.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [732 reviews](#user-reviews) Positive 682 Neutral 35 Negative 15 [## Readymode](https://www.capterra.com/p/136728/Readymode/)[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price $199.00/month Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment YS sm Based on [129 reviews](#user-reviews) Positive 118 Neutral 6 Negative 5 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,761 reviews from call center software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit Not enough reviews Feature ratings Call Center Management 4.6 Dashboard 5.0 Call Logging 4.6 Call Recording 4.7 Call Tracking 4.6 74%Fit Not enough reviews Feature ratings Call Center Management 4.8 Dashboard \-- Call Logging 4.7 Call Recording 4.8 Call Tracking 4.5 User satisfaction User satisfaction 4.5 User reviews[732](https://www.capterra.com/p/132852/Talkdesk/reviews/) Ease of use 4.7 Functionality 4.4 Value for money 4.5 Customer support 4.6 User satisfaction 4.6 User reviews[129](https://www.capterra.com/p/136728/Readymode/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.4 Customer support 4.4 Price starts from Price starts from $85Per User, Per Month - Free version - Free trial Price starts from $199Per User, Per Month - Free version - Free trial Best for Best for Our target market is customer-centric companies with at least 5 agents looking to improve customer experiences through more personalized, data-driven customer interactions. Best for Outbound sales, marketing, lead generation and call center teams looking to engage smarter, connect faster, and grow their revenue. All-in-one platform designed to scale as your business grows. ## User reviews Pros & cons GP George P. Talent - Payroll Specialist > "Additionally, taking notes for calls is effortless and Talkdesk makes it easy for you to review your call logs..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___6749499) LP Leslie P. Talent Support Specialist > "that it doesn't have a feature for noise cancellation. so that you can control the level of background noise..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___6755914) MH Makeda H. APD Resolution Specialist > "I like the feature of answering a call when I am ready to answer." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___6880562) NS Natalie S. Graduate Student > "Some features, such as the chat widget, are not as customizable as other customer service tools, limiting..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4712224) BK Bridgette K. owner > "One of my favorite features is the AI automation." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___6483682) ZD Zameer D. Recruiter > "There's many service interruptions, when calling is a big part of sales you don't want that." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___6269173) TK Taylor K. Engineer > "I like the configuration of the hardware once settled with the best suited one." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___6670358) Saskia M. Senior Director Sales Marketing > "Even while the number of tales has expanded, the capacity to produce stories by telephone is sluggish, clunky,..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___5020549) Saskia M. Senior Director Sales Marketing > "To function properly , Talkdesk needs access to a stable internet connection; when agents do, the app has shown..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___5020549) CAC Cheryl Ann C. Customer Care Associate > "The only missing feature would be, it does not generate a ticket for the calls and the outbound calls are not..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4348935) LK Liam K. CMO > "Talkdesk really saved us with our phone customer support." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___6297429) VR Verified Reviewer Liveops Supervisor > "Lack of search function for the calls is one of the biggest pain points." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___3565067) LK Liam K. CMO > "As long as you have a good internet connection everything works good without any issues." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___6297429) Shellene R. Team Lead > "It sometimes freezes and it's annoying I really hate that you will need to go in different features to see all..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4054753) Saskia M. Senior Director Sales Marketing > "In an effort to improve sales response time and activity transparency, it has been deployed extensively, with..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___5020549) HR Hen R. Ciso & infrastructure manager > "Cant control the waiting calls to redirect to antoher queue" [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___3610878) Saskia M. Senior Director Sales Marketing > "The dialogue with a prospect may be timed and measured correctly, and CRM automation can begin immediately." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___5020549) JL Jr L. Tools and Systems Coordinator > "What I don't like here only is the telephony system integrated on the tool itself." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4223916) ZD Zameer D. Recruiter > "It's decent if the network wasn't as wacky I'd say it's amazing." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___6269173) TB Thoma B. Manager > "Far too expensive for a small business with no options for small business." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___3503663) BA Bello A. Senior Product Designer > "it has been amazing, time and user friendly and very impactful in tracking and managing customers to." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___6033003) George B. Company Director > "Additionally, the fees are high considering I don't use the service often." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___3874264) HM Heather M. Customer Service Representative > "The most impactful feature for me is the clear call and call recording." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4558036) DD Dion D. IT > "Finding settings can be a bit overwhelming" [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___3767946) TB Tarell B. Customer Service Rep > "I love how it provides a detailed breakdown of an agent performance at a given time." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___3589091) VR Verified Reviewer Team Manager > "Something I wish could be worked on is the need of having to refresh the page since at times it becomes very..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2781328) VR Verified Reviewer Liveops Supervisor > "Overall I'm happy with talkdesk, call quality is great, recordings are high quality and has no issues during..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___3565067) JQ Jasmine Q. Customer relations rep > "The inability to add a call on the other line without it being a transfer, the inability to access settings..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2346492) DV Deborah V. Market Advisor > "It is easy to save a disposition and track activities in each of our files." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4044379) HM Heather M. Customer Service Representative > "Not fair call distribution." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4558036) VR Verified Reviewer Liveops Supervisor > "The only issue I have kind of frequently is searching for calls but I got used to it, so overall I'm pretty..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___3565067) VR Verified Reviewer Director > "It was also immensely frustrating that voicemails (inside the app) were not time stamped." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2971599) NS Natalie S. Graduate Student > "Talkdesk is easy to set up and use, even for those with limited technical knowledge." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4712224) Han A. SDR > "minor issues such as some lines end up crashing and you can't really call out from them." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2844276) JL Jr L. Tools and Systems Coordinator > "As an Admin of this software, I really like the management system of Agents being added to the system." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4223916) DrJ Diendéré J. Social media manager > "No drawbacks There's really nothing I don't like about talkdesk" [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4382257) DH Dwana H. Customer Service Representative > "So, for a small company, it would be good if they used Talk desk for their call center." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4231441) CG Catarina G. BDR > "It's not very intuitive." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4648549) HC Her C. Customer service representative > "Helps us manage high call volumes" [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4009351) Han A. SDR > "Which if you paid for the line is quite annoying but they're prompt to solve the problem." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2844276) VR Verified Reviewer Business Consultant > "It was simple to learn and easy to use." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4972529) TF Tyler F. CEO > "We've also noticed that the company's focus is shifting away from small customers and startups towards only..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2152624) VR Verified Reviewer Liveops Supervisor > "Recording's never have any issues and the call quality is pretty good." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___3565067) AD Andrew D. Operations Specialist > "There are some features that cannot be customized by the end user and must be modified by support personnel,..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2324826) CAC Cheryl Ann C. Customer Care Associate > "The interface is so simple, you can learn your way around in a few minutes." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4348935) VR Verified Reviewer Director > "That is not helpful when I need to know exactly when that person called me." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2971599) VR Verified Reviewer Liveops Supervisor > "Quality is great and all the calls are stored." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___3565067) Roman D. Entrepreneur > "sometimes, the servers just goes down where you would only know that there's a downtime by experiencing issues..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2124981) Kelly H. Customer Service Manager > "Talkdesk is a basic and simple phone software that is great for beginners, and includes a lot of basic..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2392419) EH Eloisa H. Customer Retention Specialist > "Sometimes I have problems with the App so I have to use it through the website, or it is very slow and I cannot..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2392302) JM Jessamine M. Customer Service Manager > "From a management/admin perspective, the software data analytics interface has become more robust in the last..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2661638) VR Verified Reviewer Systems Analyst > "I haven't been very pleased with Talkdesk as a VoIP solution." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___3358664) TF Tyler F. CEO > "Product is full featured, including full ability to call anywhere (including internationally), digital..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2152624) CM Cuyler M. Salesman/Customer Service > "The only thing I can complain about is that it doesn't tell me or at least have the option to tell me how many..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2338953) DL Drake L. Customer Service Representative > "Which makes it more easy to navigate and good for new users." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4603160) VR Verified Reviewer Director > "I used a paid version but evidently didn't pay enough." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2971599) Adam G. Enterprise Growth > "As suggested in the title, talkdesk offers an extremely conveninent click-to-call function that works and..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2242275) Kelsey S. Implementations Manager > "Working from home, internet quality is variable, but even in the office we would have issues with dropped or..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2386101) VR Verified Reviewer Systems Analyst > "It's very easy and dynamic – empowering an admin to create and edit their IVR without Support." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___3358664) BB Bilal B. Sales Development Rep > "Calls sometimes drop out/lose connection and the sound quality isn't always consistent." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2383502) MS Mike S. IT Administrator > "Talkdesk has outstanding uptime, in fact I cannot think of a single outage in a year of using them. " [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2866938) VB Veselina B. Customer Support Manager > "Depending on the internet connection the quality of the calls is net perfect sometimes but I guess the internet..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2430561) BR Ben R. Director > "I rebuilt my phone IVR and email queues in the peak of the pandemic in under 72 hours, virtually on our own..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2344088) HZ Hajarah Z. Customer Service Rep > "This can be a bit awkward for the caller since they will just hear silence until the transfer has been..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2392396) JM Jane M. Customer Service Representative > "The easy and even navigation of calls." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4570634) MB Michelle B. Support > "Sometimes it can be unreliable and there is often delays when on calls" [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2418282) MM Megan M. Renewals and Expansion Manager > "I love how straight forward and easy to use Talkdesk is." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___3610951) JM Jessamine M. Customer Service Manager > "I wanted to love them but the support guides for setting them up were not really helpful and it took hours of..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2661638) HC Her C. Customer service representative > "Talkdesk is easy to use." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4009351) DK Daniel K. Senior Support Lead > "Talkdesk lacks many features that other call applications have." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2289078) JL Jr L. Tools and Systems Coordinator > "Overall, Talkdesk is very efficient to use." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___4223916) BT Brian T. Business Analyst > "The reporting aspect can be a little cumbersome and hard to manage." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2329956) NH Nicholas H. IT Manager > "Excellent Support" [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___3638970) Javier M. Customer Support Rep > "Sometimes it doesn't sync up with SalesForce." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2388126) VR Verified Reviewer Team Manager > "Best of all is that we can listen to calls right from Talkdesk." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2781328) KB Kenley B. Contact Center Supervisor > "There is no texting feature." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2177199) EA EULOGIO A. Customer Service > "What I like the most about TalkDesk is the functionality and seamless integration between the Talkdesk bar and..." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2392427) KG Kimberly G. Customer Service > "Cons are bugs with the program at times." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2398692) MC Milton C. VoIP Engineer > "The call recording and advanced features such as voice analytics, AI, easy building IVR etc...." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2338547) JQ Jasmine Q. Customer relations rep > "The frustration of some headphones not working well on it." [See full review](https://www.capterra.com/p/132852/Talkdesk/#Capterra___2346492) [View Reviews](https://www.capterra.com/p/132852/Talkdesk/reviews/) YS Yolanda S. Co-Founder > "The dialer allows our agents to get through leads much faster compared to manual dialing, which helps us increase the number of conversations, appointments,..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113467) AF Ashley F. Owner > "My business does not do 1 time business to where I would never want to call these peopele again so the only way to get those leads to come back through my..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___6791675) SM Shauna M. sales agent > "Another big advantage is the customization — you can set up campaigns, call flows, and integrations in a way that fits your team’s process." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473) AS Abdalrahman S. Admin > "Sometimes the dialer facing some issues to, call break up, disorder in features sometimes, sometimes one of the users would affect the whole call center..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112392) WC William C. CEO > "The power dialer is fast, stable, and works well for high-volume calling, with consistent call quality and helpful features like local presence, call..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7074347) TS Tosha S. agent > "sometimes the dialer can be slow at times when we call out it take just a second for us to be able to hear our customers say hello." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112324) IkE Ishu kant E. BD > "Powerful Predictive Dialer: ReadyMode’s predictive dialing helps maximize agent productivity by reducing idle time and increasing the number of connected calls." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112315) SM Shauna M. sales agent > "One downside is that the platform can feel a bit overwhelming when you first start using it. Because it has so many features and configuration options, there..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473) AF Ahmed F. Telemarketer > "The platform provides useful tools for call centers, especially for outbound calling and lead management. Once you become familiar with the system, it becomes..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474) DA Danny A. Owner > "I've had times where I had to make 3 calls and wait on the line an average of 45 minutes to an hour just to get a question moderately answered." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034631) OP Omar P. Manager > "These tools are complemented by an integrated CRM that automatically stores call recordings, notes, and dispositions, ensuring high accountability and..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114107) JO Josue O. Outreach specialist > "The only thing I dont like about ready mode is that you have to constantly buy new numbers as they get flagged as spam." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112336) VRT Von Ryan T. Appointment Setter > "Another major advantage is its powerful dialer features, such as predictive dialing, call management, and smooth call flow that helps increase productivity." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112461) OP Omar P. Manager > "Scrolling lags painfully when you swipe fast, buttons are tiny and cramped, and the whole thing just doesn’t flow." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114107) AO Antonio O. SDR > "The platform is clearly designed with outbound calling teams in mind, and when everything is configured properly, it can significantly improve dialing..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113560) Nader H. Cold caller > "Sometimes, when you're already viewing an old profile and there's an incoming call; the new file won't show up." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112329) WC William C. CEO > "Call management tools such as dispositions, notes, listening, whispering, and barging make it effective for both agents and supervisors." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7074347) BeM Bahaa eldin M. lead generation > "some time it glitches and the phone tab sometimes glitches to connecting but not often ." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7119738) MZ Mazen Z. Appointment Setter > "The system handles large call volumes well and the call routing feels stable, which is extremely important for outbound teams that rely on continuous dialing..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112495) VS Vinicio S. appointment settler > "bugs phone not connected and connecting dialer delay, very rare but sometimes 2 calls came inn at once" [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112343) WF William F. Executive Volunteer > "I am able to bring people into our organization and get them logged in and utilizing the Auto dialer to make money right away using basic equipment." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112574) RC Rene C. Call Center Agency > "One thing I didn’t like at first is that the screen can look a little busy because there are a lot of buttons and options." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112469) RC Rene C. Call Center Agency > "It’s helpful for keeping track of leads, notes, and appointments while making calls. Once you learn the layout it definitely helps you stay productive during..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112469) AF Ashley F. Owner > "The fact that i can't let their system scrub my own leads because if I let their system do the work for me nobody that has been previously booked will come..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___6791675) JA Jonathan A. Account Executive > "What I liked most about Readymode is its easy-to-use interface and reliable predictive dialer, which helps agents handle calls more efficiently." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112647) KL Kevin L. Direct of Sales > "i dont like to having wait days for a reponce on issues were having .especially when you have 50 plus emplyees." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034534) BeM Bahaa eldin M. lead generation > "overall its a lovely experience and it facilitated my work and the dialer was amazing with easy features and fast with the calls and it also helps in arranging..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7119738) BH Benjamin H. Business Development Representative > "sometimes it glitches but I don't know if its cause of my connection or any other internal problem but its very seldom" [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112242) MM Mariam M. cold caller > "I appreciate how reliable most of the core features are, especially the call management tools and the ability to keep track of leads and notes efficiently." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112263) SM Shauna M. sales agent > "Some parts of the interface also feel a little outdated and could be more intuitive." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473) OP Omar P. Manager > "Furthermore, the platform's customer support is often described as "top-notch" and responsive, with technical experts available via phone, email, or chat to..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114107) DP David P. CEO > "Some of the feautures in the system itself are a little complicated to manuever especially with no prior experience." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7041656) IkE Ishu kant E. BD > "The interface is user-friendly, making it easy for teams to manage campaigns, track call performance, and handle large call volumes." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112315) WH William H. Sales Agent > "The microphone isnt the best and requires a really good internet connection." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114725) EO Elvis O. Sales agent > "Readymode also gives value for money, every call made is recorded, thereby making the whole process transparent and convenient for both costumers and agents." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7115057) AF Ahmed F. Telemarketer > "The learning curve can still be a bit challenging for people who have never used a call center platform before." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474) YS Yolanda S. Co-Founder > "Another feature we really like is the call history, which makes it easy for agents to quickly see what happened on previous calls before speaking with a lead..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113467) AP Ambra P. sales > "i don't really have any complaints, i would say it not working properly with the mac safari browser." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112382) DP David P. CEO > "The platform makes it easy to organize and distribute lead lists, track call outcomes, and monitor team performance in real time." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7041656) JR Jayanth R. SALES > "Honestly calls are slow on weekends but can't expect everything to be perfect that's just how cold calling is." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7059872) AF Ahmed F. Telemarketer > "I also liked the call management features, such as tracking call outcomes and managing leads within the system." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474) AO Antonio O. SDR > "Customer support response time can sometimes be slow" [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113560) AS Abdalrahman S. Admin > "Simple design, easy access, takes no time to filter calls, easy to dial, affordable for startups, the ability to monitor, track performance, multiple users can..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112392) MA Mariem A. cash buyer > "Sometimes it’s difficult to get very detailed insights from the reports." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112245) SM Shauna M. sales agent > "The real-time reporting and analytics are also useful for tracking agent performance and campaign results." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473) JAR Julian Alejandro R. Cold caller > "The reporting dashboard feels a bit rigid." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113354) KA KAY A. representative > "Ready mode's predictive dialer is top-tier—it maximizes talk time and minimizes idle gaps and it is smothe." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113969) DG Danny G. manager > "dids are too expensive i really wasn't sure to go with this dialer or use vici " [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7098745) RC Rene C. Call Center Agency > "You can see the customer information, script, and notes all in one place, which makes it easier to talk to people and stay organized." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112469) DA Danny A. Owner > "It looks like a windows 8 computer and its confusing." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034631) ZM Zaheer M. Campaign Manager > "Its is the best dialer to work with and we have the best contractability and the agents hit higher numbers and earn more comms" [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112438) FJ Felix J. Owner > "i don’t like the 4 hour call window where we can’t call again until another 4 hours passes" [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___6533570) HG Hans G. Owner > "It excels in efficiency, scheduling, and support, but the spam-flagging issue holds it back from being best-in-class. If call reputation were improved, it..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7074429) DA Danny A. Owner > "Every time i talk to \[sensitive content hidden\] he over delivers." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034631) MM Mariam M. cold caller > "In general, I would rate my experience very highly because the software helps teams stay efficient and organized, making it a valuable tool for call center..." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112263) DP David P. CEO > "I dont like how its system itself isnt too user friendly." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7041656) JAR Julian Alejandro R. Cold caller > "It dramatically reduces downtime between calls by adjusting the dialing rate based on agent availability." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113354) VR Verified Reviewer Owner > "I had to reach out to freelancers which charge $3500 to do what ReadyMode claims to help you with as a customer but never does." [See full review](https://www.capterra.com/p/136728/Readymode/#GetApp___3767603) YM Youssef M. market > "Overall, it’s a solid solution for teams that need a dependable dialer to manage outbound sales or support campaigns." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112381) VR Verified Reviewer Owner > "I need to integrate with another CRM and there is no support!" [See full review](https://www.capterra.com/p/136728/Readymode/#GetApp___3767603) Nader H. Cold caller > "It delivers exactly what you need to keep your calls running smoothly and helps you achieve tasks successfully without interruptions." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112329) TP Tiffany P. Scheduling Director/Operations Manager > "Here I am, day 2, still down, 2nd morning, 11 minutes into hold with really loud jolly pop music while I am shut down with no answers." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___2252556) AF Ahmed F. Telemarketer > "The call dialer is efficient and helps reduce manual work by automating outbound calls." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474) TP Tiffany P. Scheduling Director/Operations Manager > "he would've passed the info on, as I had negative experiences in the past with this kind of dialing." [See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___2252556) [View Reviews](https://www.capterra.com/p/136728/Readymode/reviews/) ## User interface [Talkdesk](https://www.capterra.com/p/132852/Talkdesk/) 4.53 (732) 4.59 (129) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Tracking 207 Important AI Copilot 150 Important AI Summarization 120 Important Talkdesk Top features 39/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/132852/Talkdesk/#features) Readymode 38/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/136728/Readymode/#features) ### Recognition No recognitions have been awarded to Talkdesk No recognitions have been awarded to Readymode ### Deployment & support Talkdesk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Readymode Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Talkdesk - By Talkdesk - Located in United States - Founded in 2011 Readymode - By Readymode - Located in Canada - Founded in 2012 ## Popular Comparisons [Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)[4.53 (732)](https://www.capterra.com/p/132852/Talkdesk/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/) $85/month Price $29/month 4.4 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132852-169627/Talkdesk-vs-RingOver) [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.59 (129)](https://www.capterra.com/p/136728/Readymode/reviews/) vs [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (386)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) $199/month Price $90/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full 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