# Compare Front vs Zoho Mail 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Front and Zoho Mail based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132901-174694/Front-vs-Zoho-Mail

---

# Front vs Zoho Mail Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FrontZoho Mail2/4 selected

[Front](https://www.capterra.com/p/132901/Front/)[4.5 (286)](https://www.capterra.com/p/132901/Front/reviews/)

[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.5 (1,063)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/)

[## Front](https://www.capterra.com/p/132901/Front/)[4.5 (286)](https://www.capterra.com/p/132901/Front/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.1

Functionality

4.4

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [286 reviews](#user-reviews)

Positive

259

Neutral

13

Negative

14

[## Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.5 (1,063)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/)

Starting Price

$1.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [1,063 reviews](#user-reviews)

Positive

973

Neutral

71

Negative

19

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 11,865 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

Mobile App

\--

Email Distribution

4.5

Inbox Management

4.5

Email Monitoring

4.3

Access Controls/Permissions

4.3

64%Fit

Missing features

Feature ratings

Mobile App

5.0

Email Distribution

NA

Inbox Management

4.7

Email Monitoring

4.7

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.5

User reviews[286](https://www.capterra.com/p/132901/Front/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.1

Customer support

4.4

User satisfaction

4.5

User reviews[1,063](https://www.capterra.com/p/174694/Zoho-Mail/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.6

Customer support

4.4

Price starts from

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Price starts from

$1Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Technology, financial services, logistics, manufacturing, professional services, and travel industries.

Best for

Freelancers, small, medium and large businesses/enterprises

## User reviews

Pros & cons

NW

Nancy W.

Customer Care Representative

> "Being on the front line on customer services it assist in channeling communication directly to customers, creates a friendly platform to..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6831065)

Grey H.

Director

> "There’s also zero flexibility when product changes break existing workflows."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___7089787)

EH

Emily H.

Marketing and Techology

> "Front's collaboration, shared inbox system and ability to coordinate with people on my team, make it a necessity in our core tech stack."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6820328)

KV

Kinjal V.

Carer

> "With out Front, I can say that my customer service will affect us way down and with Front our business is driven like skyline."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6818092)

Mai M.

Managing Director

> "Loving the automated workflow that has been super simple for our team to set up and implement as a powerful new tool to help us scale."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___7120549)

Grey H.

Director

> "The Outlook integration is no longer a true two-way sync."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___7089787)

JR

Julie R.

Supervisor

> "The unified inbox is an amazing tool that makes getting communications out super efficient."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___7070637)

BM

Bryce M.

Chief Marketing Officer

> "Growth is 2 seat minimum and Scale is a 5 seat minimum. When I clicked to be contacted by sales I received this pushy email from..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4834793)

TH

Tamir H.

GC

> "Hotkeys make work go very quickly; snooze and send later work great; linking conversations, pinning docs in thread."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6838919)

JE

Jaime E.

Jefe

> "everything is a huge pile of emails. if the search function does not work and gives you a result, you have to waste huge amounts of time..."

[See full review](https://www.capterra.com/p/132901/Front/#SoftwareAdvice___4811754)

MH

Mohamed H.

engineer

> "feels like having a powerful, centralized hub that effortlessly brings all customer communications together"

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6810547)

AB

Adam B.

Operations Admin and Quality Control

> "Crashing issues when email threads get really long."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6574030)

JM

Jay M.

Director

> "The interface is intuitive and easy to navigate, and the ability to assign emails, leave internal comments, and automate workflows has..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6734391)

BO

Breno O.

Broker

> "One thing that is bad in Front is that when you move a conversation to a different inbox, everyone who is not assigned to the 2nd inbox..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___5070001)

FM

Felipe M.

Logistics Coordinator

> "I like the most about Front the live chat feature it provides as comments in any email thread we have, it really allows our team members..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___5045745)

Arjun K.

Co-founder

> "Fairly expensive if you don't use it for a large number of folks, AI features are pretty limited right now."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6101990)

ZS

Zoltan S.

Developer

> "It was so easy to integrate all the social media channels we wanted to be able to use all of them from the same interface."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6633672)

JW

Jamie W.

Director

> "The app lacks the Calendar feature, so if we're out and about, we're unable to check the calendar."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4492938)

DC

Dennis C.

Medical Laboratory Technologist

> "Customer support has been at optimal in my organization through Front."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6861709)

GB

Gloria B.

Program Manager

> "For instance, I'm trying to understand the SLA of the team when replying to messages, but the data is inaccurate because it also..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4350833)

JM

Jay M.

Director

> "Front has completely transformed the way our team manages email communication!"

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6734391)

VR

Verified Reviewer

CPO

> "For this even managing just a few users and their permission and settings is a real pain as long as you're not willing to upgread to the..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3588989)

TC

Tim C.

COO

> "The difference from other systems we used to manage our email was instantly significant and improved efficiency and response times."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6023311)

VR

Verified Reviewer

CPO

> "Hiding essential/basic features in highly overpriced tiers is a disease a lot of SaaS tool have - a practice that really needs to end."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3588989)

CK

Candice K.

Operations Manager

> "The internal comments and discussions keep everyone communicating effortlessly. When someone is out of the office we can easily assign a..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4493842)

MB

Mac B.

Sales Channel Coordinator

> "The mobile app is a bit glitchy when searching for keywords in emails, but that is all."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4147083)

Desirae G.

Owner

> "As a business owner who does most of my communications via email, being able to have my personal and business emails in one place and..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3620396)

Shari G.

Management Consultant Lead

> "The only dislike I have is when I was first given access to it, I selected the option to log in with my work's Google account to make the..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3618212)

Arjun K.

Co-founder

> "It's easy to create visibility and work asynchronously on emails that would otherwise take multiple forwards and slack conversations."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6101990)

VR

Verified Reviewer

CPO

> "The pricing of Front is unintuitive - basic features like a user and team management are exclusive to the highest tier."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3588989)

EW

Elizabeth W.

Executive Assistant

> "Front allows me to be in my executive's inbox with so many more sorting features than just sharing an email login."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4341071)

VR

Verified Reviewer

Program Operations

> "It will not work as a ticket management system. While you can have different team and individual inboxes, if one support agent "takes" a..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2968098)

SM

Solomon M.

Project manager

> "It is a no code tool and we love it as it makes it easy and fast for is to automate our workflows"

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6294437)

AH

Arthur H.

Customer Care Manager

> "This product caused me to uninstall outlook from my computer."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4490910)

TC

Tim C.

COO

> "The internal team chat enhances communication and collaboration. "

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6023311)

VR

Verified Reviewer

SDR Manager

> "The user interface is a bit complicated and difficult to use for the new user."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3539476)

CM

Clayton M.

Sr. Manager Client Experience

> "I found it to be very user friendly and intuitive."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6330588)

CM

Chris M.

Director

> "Had to have an argument over billing ~6 months ago, felt they tried to rip us off then implied I was a liar."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4492876)

SM

Solomon M.

Project manager

> "It gives is realtime collaboration with our staffs."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6294437)

KK

Kelly K.

Business Support

> "The initial launch can be intimidating without a little in-depth training."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4606504)

CAC

Cheryl Ann C.

Customer Service Representative

> "My overall experience with Front is it allows you work efficiently, keep in touch with your team at all times and overall just allows you..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4376800)

CM

Chris M.

Director

> "There are some services we don't use, but equally we don't pay for them."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4492876)

IS

Irfanudeen S.

Senior Inside Sales Specialist

> "The best about Front is we can easily share the files like pdf, docs, jpegs with the teammates."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3788920)

VR

Verified Reviewer

Director of Customer Success

> "It's a disorganized jumble of communication."

[See full review](https://www.capterra.com/p/132901/Front/#GetApp___4314338)

KK

Kelly K.

Business Support

> "We use Front daily and find that the flags/auto sorting and sharing ability is a great asset for our group."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4606504)

SB

Shelby B.

Senior Operations Specialist

> "We have a huge backlog of archived emails (Front also acts as customer documentation platform for us) so searching information can be..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2323610)

AA

Andres A.

Logistics Coordinator

> "My overall experience with Front has been satisfactory, it has fulfilled all my expectations and has been crucial when it comes to keeping..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___5031132)

Desirae G.

Owner

> "It's quite a pricey software for a small business."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3620396)

BO

Breno O.

Broker

> "I like it a lot how we can keep our inbox organized."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___5070001)

Patricio M.

CEO - Co Founder

> "It might be a little expensive, specially if you are just starting or at least the opportunity cost might be quite high compared with some..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3081926)

JW

Jamie W.

Director

> "Being able to locate and assign emails to team members speeds up the process, and gives us a professional look."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4492938)

VR

Verified Reviewer

Consultant

> "The contact highlight is shockingly ailing in usefulness contrasted and the remainder of the application."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3019026)

IS

Irfanudeen S.

Senior Inside Sales Specialist

> "I experienced a decent performance in the Front web version, and unstable mobile application format."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3788920)

JB

Justin B.

Sales Engineer

> "Some of the "Comment" features were lacking--rich text formatting needed to be in markdown format, no pinned comments, closing edited..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2363104)

MB

Mac B.

Sales Channel Coordinator

> "It's awesome to have all emails filtered into one inbox, and I appreciate being able to tag a coworker on an email."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4147083)

SA

Steve A.

Database technician

> "They redesigned the interface which made it harder to read. "

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3425292)

VR

Verified Reviewer

Inbound Sales Development Rep

> "Easy to use, email management in one place for many different accounts is just WOW!"

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___5027202)

VR

Verified Reviewer

Program Operations

> "It was not easy to create a dashboard for the metrics that you use most."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2968098)

SAG

Sydney Arin G.

Blog Editor

> "Really great for communication and collaboration."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___5002911)

VR

Verified Reviewer

Program Operations

> "Understanding the metrics tracking is extremely difficult and not user friendly."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2968098)

Ashley G.

Editor

> "For several years, our administrative team used Front and it improved our internal workflow and customer communications significantly."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4490766)

VR

Verified Reviewer

Program Operations

> "We should not have tried to use it as a ticketing system."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2968098)

VR

Verified Reviewer

Director of Customer Success

> "It's nice for when you are retroactively researching communication with a client because it can pull it all together."

[See full review](https://www.capterra.com/p/132901/Front/#GetApp___4314338)

SF

Stephanie F.

Paralegla

> "Also, sent messages disappear in team inboxes so we can’t track sent messages."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2383011)

SnF

Solène F.

Jurist

> "Likewise, it is very simple to use, and it has a real added value : it enables us, as a team work, to chat in real time and to share files..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4370272)

JL

Joyce L.

Lead Product Manager

> "There have been significant price increases over the last few years since we've started using the software. While we'd like to have more..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2373951)

SnF

Solène F.

Jurist

> "Likewise, it is very simple to use, and it has a real added value : it enables us, as a team work, to chat in real time and to share files..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4370272)

Laurens P.

Backoffice employee

> "At the moment, there is but 1 thing I dislike. When you’ve just sent a new e-mail, it takes a while to show up in the ‘sent’ folder."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2247535)

Shari G.

Management Consultant Lead

> "It's a really great software and I wish I could use it for every email/ticket customer support role I'm ever in."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3618212)

IC

Isabel C.

Consultant

> "I really did not listen to the sales rep, he warn me, literally said: if you ar going to use it only for the scheduling links features it..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2719603)

EW

Elizabeth W.

Executive Assistant

> "Assigning emails helps us get work done without an extra conversation."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4341071)

LL

Lauren L.

Senior Operations Coordinator

> "Front tended to have quite a few outages and crashes that impacted our workflow heavily."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2412666)

AG

Adrian G.

Virtual Assistant

> "Communication within teams is enhanced as well as any collaboration between them."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3698755)

DD

David D.

Loan Consultant Associate

> "In addition, it does have trouble loading every once in a while, and requires a hard reset."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2282493)

SnF

Solène F.

Jurist

> "It is to the point that it has surpassed other mail tools such as Gmail."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4370272)

SB

Sandrine B.

CEO

> "The interface is not so easy to learn and the contact feature is not customizable enough"

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2374321)

SnF

Solène F.

Jurist

> "It is to the point that it has surpassed other mail tools such as Gmail."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4370272)

JS

Jessica S.

Co-founder

> "There are issues with the canned responses that make it not 100% efficient."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2187490)

CR

Corene R.

Legal Editor

> "I can access my tasks for the day easily and complete them in time."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4104249)

Laurens P.

Backoffice employee

> "This delay, especially when one sends many e-mails, is particularly annoying."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2247535)

[View Reviews](https://www.capterra.com/p/132901/Front/reviews/)

AD

Albert D.

Independent Visual Artist

> "The interface is clean, fast and distraction‑free, the spam filtering works very well, and the customization options allow me to adapt the inbox..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7075479)

AP

Aabhilash P.

Music Producer,Designer

> "Setting up a custom domain requires wrestling with DNS records (SPF, DKIM, DMARC) through a UI that feels overly dense. If you are on the free..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7134987)

Elton Takudzwa N.

Owner

> "I also like the security features, especially the way unauthorized login attempts trigger a pop-up alert that helps block intruders in real time."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7144554)

AT

Andrena T.

Administration

> "I had alot of difficulty having one email intergrate and transfer emails into zoho and whenever we would send an initial email it would..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7132345)

Elton Takudzwa N.

Owner

> "I was able to connect Zoho Mail to my website’s custom domain, which made it easy to start using a professional email address through my own..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7144554)

AP

Aabhilash P.

Music Producer,Designer

> "It’s a small friction point that feels "un-pro" compared to the instantaneous sync of Outlook."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7134987)

Gabriel M.

Self-employed

> "Their Free Forever plan is excellent for freelancers and small-scale businesses who need a free mail host, configured with an existing custom..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7070947)

VR

Verified Reviewer

Student

> "It can't really be used in conjunction with other email companies, but that can't be helped as it is the same with every other one."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6888014)

AD

Albert D.

Independent Visual Artist

> "Zoho Mail is a dependable choice for freelancers, artists and small businesses who want a clean, secure and efficient email solution."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7075479)

OI

Owais I.

CEO

> "Admin access need to install another app which is kind of hassle."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6833664)

AP

Aabhilash P.

Music Producer,Designer

> "Even better, they still offer a Free Forever plan that allows for a custom domain—a rarity in the modern web."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7134987)

LD

Laurens D.

Principal

> "The obvious integrations aren't relevant to me, so they clutter up the interface a bit."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6722182)

AP

Aabhilash P.

Music Producer,Designer

> "In a world where Google and Microsoft are slowly tightening the screws on free and low-cost tiers, Zoho remains the sanctuary for the..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7134987)

CS

Christina S.

COO

> "Before using Zoho Mail, in order to use some of these features I would have to access multiple different applications, then copy/paste/link -..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6043037)

Elton Takudzwa N.

Owner

> "Overall, it’s quite easy to use, and the built-in spam filtering and phishing detection are strong enough to keep most unwanted or suspicious..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7144554)

CM

Charles M.

Devoloper

> "The only issue is the newsletter folder, I'm not sure why it is there, I wish everything just was in the inbox."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6566182)

SB

Samuel B.

Co Founder

> "Zoho Mails plans are very cost effective for small businesses like mine, and the service level is just as good, if not better than most..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6859508)

RG

Ruben G.

Owner

> "I don't especially love the program and to be honest, I'm so used to the google mail and intuitiveness of the application that it just becomes..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6301274)

CM

Charles M.

Owner

> "When I started my company I needed only 3 email seats, Zoho delivered with a free option for up to 5 account emails under my domaine"

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6401434)

M

Martin -.

CEO

> "Your custom developed 2FA app is not intuitive and over designed."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6680773)

OI

Owais I.

CEO

> "Zoho Mail saved us thousands in licensing fees, and gave our team a professional, clean ad-free interface."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6833664)

AB

André B.

Ceo

> "Had some bug on the browser email viewing."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6326330)

DR

Daras R.

Marketing Intern

> "Furthermore, Zoho Mail was able to compete and offer personalized attention to our account when it came to pricing, and what we could afford as..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6321786)

KN

Kevin N.

Founder

> "They're slowly inching their model to less free options."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6565748)

Fakhriddin B.

Backend Engineer

> "I'm working with mail.zoho service and it's one of the best email SaaS services"

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7126950)

Noah B.

Owner

> "I don't like the layout the most and how when I use it on my laptop screen and have multiple tabs open it cuts even the first one off."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6185554)

Balaji S.

Product Owner

> "Zoho Mail's pricing and email templates make it a best and cost-effective choice for small and medium-sized business."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6398534)

MP

Maryan P.

Owner

> "I canceled, turned in a dispute at the credit card company, and will never use their services again."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6771154)

SB

Samuel B.

Co Founder

> "Overall, our experience with Zoho Mail has been positive, I'd highly recommend using Zoho Mail if you have a small-medium sized business that..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6859508)

Christopher G.

Computer technician

> "Since the professionnal email is hosted on Zoho, it can't be used in android apps like Gmail."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6020088)

VR

Verified Reviewer

Student

> "It allows you to have your own professional email without breaking the bank."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6888014)

KE

Kat E.

All the hats

> "Pricing to upgrade is a little confusing"

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6754206)

Gabriel M.

Self-employed

> "Very satisfied with the quality of the service and the features they provide at the very low cost of free."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7070947)

NM

Nokuthula M.

IT Manager

> "Differentiating between admin and regular login in the browser URL can be confusing."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4870124)

ZS

Zoltan S.

Developer

> "We've used Zoho Mail for our small business to be able to connect our custom domain with a mail service and it has been lovely so far, it's made..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6636621)

SD

Subham D.

Illustrator

> "The emails send sometimes are not received properly and there are some bugs too."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4996079)

JB

Jason B.

Chairman

> "There are several methods supported for keeping your mail secure so only authorized access is granted once authenticated. "

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6414173)

MN

Moses N.

CEO

> "It’s hard to really find cons about Zoho mail"

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6630637)

AP

Avezkhan P.

Sr. software engineer

> "Most Impotently User can set their own domain names for email addresses, as well as it is provides generous storage options, allowing users to..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4901132)

FM

Frank M.

Founder

> "It's confusing how to acces the admin console, also you cannot have multiple email accounts opened on the same browser, so you have to log out..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4226174)

SN

Sunita N.

Internal Medicine Physician

> "Zoho Mail provides me with a means to manage my mails with ease, it's got a user friendly interface, mails are sent and received instantly..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6098322)

VR

Verified Reviewer

Operations Analyst

> "Zoho Mail has many basic email features, but it may lack some of the advanced features that are available with other email services, such as..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4565096)

AY

Asheque Y.

Chief Operating Officer

> "Auto reminders and a lot more options in the reminder section truly beats Gmail."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6534401)

Uladzimir K.

CEO

> "I dont like that on minor tariff plans you could not use all futures of email boxes."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4822902)

AP

Avezkhan P.

Sr. software engineer

> "as per my experience Zoho Provide other think like ZOHO chat on the same page as well as 15gb free storage for the users. and very fast..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4901132)

DG

Daria G.

COO

> "Images don't always display properly in incoming emails"

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6113559)

Victoria L.

Chief Risk Officer

> "With its integrated calendar, it allows me to manage and schedule appointments, work meetings and important events."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4979403)

AA

Afsara A.

Teacher

> "So I think they should consider about it. Because some can lose access and for that reason they may not be able to login."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___5076287)

Alex P.

Systems Analyst.

> "Since we use Zoho Mail, we can collaborate and communicate with total tranquility and full confidence with team members and customers when..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4803657)

Vaiibhav T.

Content Writer

> "The e-mails sometimes don't get received properly sometimes."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___5039664)

CV

Chris V.

Operations manager

> "I used to have an IONIS business email, Zoho Mail has more options to customize and is easy to navigate."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6689399)

Yasith P.

CEO

> "For example, if you are given access to a google doc for your work mail it is really hard to access that document because you do not have an..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4609995)

RS

Rahul S.

Assitant Manager - Digital Marketing

> "Managing organizational email has become a breeze with Zoho Mail's centralized Admin console."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6447757)

LM

Ludwig M.

CEO

> "the mobile app is not responsive."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4946959)

GF

Georgios F.

Engineer

> "The most important elements of Zoho Mail are its security, combination with cloud storage, and extensive variety of highlights accessible."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6161581)

SR

Srinivas R.

Cofounder CTO

> "Some standard features at times is missing"

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___5011146)

DR

Daras R.

Marketing Intern

> "In addition, it was relatively inexpensive and offered to us with a free trial, but it should be noted that the trial does not include all of..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6321786)

DKM

Daba Kamari M.

Founder

> "I don't find it easy to switch between accounts using one system."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4853764)

Balaji S.

Product Owner

> "Around 1 dollar per user with 5gb storage is a great option to start with."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6398534)

VR

Verified Reviewer

CEO

> "The calendar feature does not work in the webmail section when on an iPad outside of the normal app."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3940003)

Gabriel N.

Chief Executive

> "You can have access to powerful modern technology including cloud storage, CRM, marketing and project management tools."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___5016905)

VR

Verified Reviewer

Mathematics tutor

> "It is a little complicated initially to navigate the various management paged eg, from account window to the email admin page."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4678885)

AY

Asheque Y.

Chief Operating Officer

> "Easy navigation, especially the different tabs under the same window helps a lot to navigate through."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6534401)

Amanda T.

Co-Founder

> "It also put a bunch of emails into "quarantine" which meant we missed really important client emails and missed opportunities."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4146503)

YF

Yvvie F.

CEO

> "As a small business owner, I am able to manage my email communications professionally."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6323924)

VR

Verified Reviewer

Paralegal

> "It is a little difficult to navigate."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4982764)

HT

Helen T.

Owner baker

> "Always been extremely happy with Zoho's email and invoicing software for my business - I have been with them for several years, on the free..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6626275)

DG

Deyan G.

Website Manager

> "The only issue with it is that when you create different folders in your mailbox, the emails come in the inbox as well in addition to the..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3421872)

Nikita V.

Marketing Manager CRM

> "Easy to setup and deploy in existing Zoho environment, capturing contacts and leads that were there before."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6359537)

Abhik B.

Student

> "The free business email edition supported by Zoho email doesn't support POP and IMAP."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4118508)

GM

George M.

Manager

> "The email client has all the features that an expensive one has at a fraction of the cost."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6359090)

VR

Verified Reviewer

directeur général

> "After I bought the domain name, I had to pay more to be able to read emails with Outlook."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4279764)

Nikita V.

Marketing Manager CRM

> "Merging contacts with Outlook upon initial setup was also simple."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6359537)

Santhiya R.

Executive Hub operations

> "The price of Zoho Mail is high when members increase and lack distinctive features. "

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4777108)

GA

Gianfranco A.

General Manager

> "I have my company address with you and always I receive a great service and no cost for only mail service."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6554698)

VR

Verified Reviewer

Video Editor

> "the only problem is sometimes it takes a long time for messages to arrive and sometimes it never comes."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4126370)

MA

Mahmoud A.

Admin

> "Best of Best mail service that I encourage each company to shift to"

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6656164)

Nur P.

Tech. Recruiter

> "Unfortunately, it integrated into my own computer and windows system in a difficult and complex way..."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3521957)

OA

Oluwatobi A.

Chief Editor

> "Zohomail has a very cool UI, and there is a mobile app to ensure I receive my messages on the go."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4960906)

MD

Matt D.

Owner

> "The admin app for mobile is difficult to use and not inline with the quality of the web version too."

[See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3842551)

[View Reviews](https://www.capterra.com/p/174694/Zoho-Mail/reviews/)

## User interface

[Front](https://www.capterra.com/p/132901/Front/)

4.54 (286)

[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)

4.52 (1,063)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Front

Top features

46/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Process/Workflow Automation
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Management

[See all features](https://www.capterra.com/p/132901/Front/#features)

Zoho Mail

18/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Process/Workflow Automation
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Management

[See all features](https://www.capterra.com/p/174694/Zoho-Mail/#features)

### Recognition

Front is recognized as a top-rated tool in 1 Capterra Shortlist reports

Zoho Mail is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Email ManagementSoftware (2026) 

Best Value Email ManagementSoftware (2024) 

### Deployment & support

Front

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoho Mail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Front

-   By Front
-   Located in United States
-   Founded in 2013

Zoho Mail

-   By Zoho
-   Located in United States
-   Founded in 1996

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[Front](https://www.capterra.com/p/132901/Front/)[4.54 (286)](https://www.capterra.com/p/132901/Front/reviews/)

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[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.52 (1,063)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/)

vs

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Contact vendor for pricing

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[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.52 (1,063)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/)

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$25/month

Price

$19/month

4.4

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124981-132901/Freshdesk-vs-Front)

[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.52 (1,063)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$1/month

Price

$6/month

4.4

Features

4.6

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/174694-227157/Zoho-Mail-vs-Microsoft-365)

[Front](https://www.capterra.com/p/132901/Front/)[4.54 (286)](https://www.capterra.com/p/132901/Front/reviews/)

vs

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

$25/month

Price

$0/month

4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/132901-144040/Front-vs-Tidio-Chat)

[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.52 (1,063)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/)

vs

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[4.51 (2,212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

$1/month

Price

$20/month

4.4

Features

4.5

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/169505-174694/Zoho-Desk-vs-Zoho-Mail)