--- title: "Compare Front vs Zoho Mail 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Front and Zoho Mail based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/132901-174694/Front-vs-Zoho-Mail" page_type: "comparison" language: "en" --- # Front vs Zoho Mail Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FrontZoho Mail2/4 selected [Front](https://www.capterra.com/p/132901/Front/)[4.5 (289)](https://www.capterra.com/p/132901/Front/reviews/) [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.5 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) [## Front](https://www.capterra.com/p/132901/Front/)[4.5 (289)](https://www.capterra.com/p/132901/Front/reviews/) Starting Price $25.00/month Value-for-Money 4.1 Functionality 4.4 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [289 reviews](#user-reviews) Positive 262 Neutral 13 Negative 14 [## Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.5 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) Starting Price $1.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [1,068 reviews](#user-reviews) Positive 978 Neutral 71 Negative 19 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Freshdesk 4.5 (3,481) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * Highest Rated ### LiveAgent 4.7 (1,789) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Zendesk Suite 4.4 (4,092) * * * Starting Price $115.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 12,325 reviews from email management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Not enough reviews Feature ratings Mobile App \-- Inbox Management 4.5 Email Distribution 4.5 Email Monitoring 4.3 Access Controls/Permissions 4.3 64%Fit Missing features Feature ratings Mobile App 4.9 Inbox Management 4.7 Email Distribution NA Email Monitoring 4.7 Access Controls/Permissions NA User satisfaction User satisfaction 4.5 User reviews[289](https://www.capterra.com/p/132901/Front/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.1 Customer support 4.4 User satisfaction 4.5 User reviews[1,068](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.6 Customer support 4.4 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from $1Per User, Per Month - Free version - Free trial Best for Best for Technology, financial services, logistics, manufacturing, professional services, and travel industries. Best for Freelancers, small, medium and large businesses/enterprises ## User reviews Pros & cons NW Nancy W. Customer Care Representative > "Being on the front line on customer services it assist in channeling communication directly to customers, creates a friendly..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6831065) ClJ Céline J. Content Manager > "The price is a real problem because it's charged per user, which tends to be quite expensive for a company with a large..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___7173575) Mai M. Managing Director > "Loving the automated workflow that has been super simple for our team to set up and implement as a powerful new tool to help..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___7120549) Grey H. Director > "There’s also zero flexibility when product changes break existing workflows." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___7089787) EH Emily H. Marketing and Techology > "Front's collaboration, shared inbox system and ability to coordinate with people on my team, make it a necessity in our core..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6820328) KV Kinjal V. Carer > "With out Front, I can say that my customer service will affect us way down and with Front our business is driven like skyline." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6818092) ClJ Céline J. Content Manager > "It also has very seamless integration capabilities with other software." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___7173575) Grey H. Director > "The Outlook integration is no longer a true two-way sync." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___7089787) JR Julie R. Supervisor > "The unified inbox is an amazing tool that makes getting communications out super efficient." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___7070637) AB Adam B. Operations Admin and Quality Control > "Crashing issues when email threads get really long." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6574030) TH Tamir H. GC > "Hotkeys make work go very quickly; snooze and send later work great; linking conversations, pinning docs in thread." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6838919) BO Breno O. Broker > "One thing that is bad in Front is that when you move a conversation to a different inbox, everyone who is not assigned to the..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___5070001) JM Jay M. Director > "The interface is intuitive and easy to navigate, and the ability to assign emails, leave internal comments, and automate..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6734391) BM Bryce M. Chief Marketing Officer > "Growth is 2 seat minimum and Scale is a 5 seat minimum. When I clicked to be contacted by sales I received this pushy email..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4834793) FM Felipe M. Logistics Coordinator > "I like the most about Front the live chat feature it provides as comments in any email thread we have, it really allows our..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___5045745) JE Jaime E. Jefe > "everything is a huge pile of emails. if the search function does not work and gives you a result, you have to waste huge..." [See full review](https://www.capterra.com/p/132901/Front/#SoftwareAdvice___4811754) MH Mohamed H. engineer > "feels like having a powerful, centralized hub that effortlessly brings all customer communications together" [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6810547) Arjun K. Co-founder > "Fairly expensive if you don't use it for a large number of folks, AI features are pretty limited right now." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6101990) ZS Zoltan S. Developer > "It was so easy to integrate all the social media channels we wanted to be able to use all of them from the same interface." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6633672) JW Jamie W. Director > "The app lacks the Calendar feature, so if we're out and about, we're unable to check the calendar." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4492938) JM Jay M. Director > "Front has completely transformed the way our team manages email communication!" [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6734391) GB Gloria B. Program Manager > "For instance, I'm trying to understand the SLA of the team when replying to messages, but the data is inaccurate because it..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4350833) DC Dennis C. Medical Laboratory Technologist > "Customer support has been at optimal in my organization through Front." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6861709) MB Mac B. Sales Channel Coordinator > "The mobile app is a bit glitchy when searching for keywords in emails, but that is all." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4147083) TC Tim C. COO > "The difference from other systems we used to manage our email was instantly significant and improved efficiency and response..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6023311) AH Arthur H. Customer Care Manager > "This product caused me to uninstall outlook from my computer." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4490910) CK Candice K. Operations Manager > "The internal comments and discussions keep everyone communicating effortlessly. When someone is out of the office we can..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4493842) CM Chris M. Director > "Had to have an argument over billing ~6 months ago, felt they tried to rip us off then implied I was a liar." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4492876) Arjun K. Co-founder > "It's easy to create visibility and work asynchronously on emails that would otherwise take multiple forwards and slack..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6101990) KK Kelly K. Business Support > "The initial launch can be intimidating without a little in-depth training." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4606504) EW Elizabeth W. Executive Assistant > "Front allows me to be in my executive's inbox with so many more sorting features than just sharing an email login." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4341071) VR Verified Reviewer CPO > "For this even managing just a few users and their permission and settings is a real pain as long as you're not willing to..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___3588989) SM Solomon M. Project manager > "It is a no code tool and we love it as it makes it easy and fast for is to automate our workflows" [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6294437) CM Chris M. Director > "There are some services we don't use, but equally we don't pay for them." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4492876) TC Tim C. COO > "The internal team chat enhances communication and collaboration. " [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6023311) VR Verified Reviewer CPO > "Hiding essential/basic features in highly overpriced tiers is a disease a lot of SaaS tool have - a practice that really needs..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___3588989) SM Solomon M. Project manager > "It gives is realtime collaboration with our staffs." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6294437) Shari G. Management Consultant Lead > "The only dislike I have is when I was first given access to it, I selected the option to log in with my work's Google account..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___3618212) CAC Cheryl Ann C. Customer Service Representative > "My overall experience with Front is it allows you work efficiently, keep in touch with your team at all times and overall just..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4376800) VR Verified Reviewer CPO > "The pricing of Front is unintuitive - basic features like a user and team management are exclusive to the highest tier." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___3588989) KK Kelly K. Business Support > "We use Front daily and find that the flags/auto sorting and sharing ability is a great asset for our group." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4606504) VR Verified Reviewer Director of Customer Success > "It's a disorganized jumble of communication." [See full review](https://www.capterra.com/p/132901/Front/#GetApp___4314338) AA Andres A. Logistics Coordinator > "My overall experience with Front has been satisfactory, it has fulfilled all my expectations and has been crucial when it..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___5031132) VR Verified Reviewer Program Operations > "It will not work as a ticket management system. While you can have different team and individual inboxes, if one support agent..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___2968098) BO Breno O. Broker > "I like it a lot how we can keep our inbox organized." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___5070001) SA Steve A. Database technician > "They redesigned the interface which made it harder to read. " [See full review](https://www.capterra.com/p/132901/Front/#Capterra___3425292) JW Jamie W. Director > "Being able to locate and assign emails to team members speeds up the process, and gives us a professional look." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4492938) VR Verified Reviewer SDR Manager > "The user interface is a bit complicated and difficult to use for the new user." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___3539476) MB Mac B. Sales Channel Coordinator > "It's awesome to have all emails filtered into one inbox, and I appreciate being able to tag a coworker on an email." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4147083) Desirae G. Owner > "It's quite a pricey software for a small business." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___3620396) VR Verified Reviewer Inbound Sales Development Rep > "Easy to use, email management in one place for many different accounts is just WOW!" [See full review](https://www.capterra.com/p/132901/Front/#Capterra___5027202) IC Isabel C. Consultant > "I really did not listen to the sales rep, he warn me, literally said: if you ar going to use it only for the scheduling links..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___2719603) Ashley G. Editor > "For several years, our administrative team used Front and it improved our internal workflow and customer communications..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4490766) LL Lauren L. Senior Operations Coordinator > "Front tended to have quite a few outages and crashes that impacted our workflow heavily." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___2412666) Desirae G. Owner > "As a business owner who does most of my communications via email, being able to have my personal and business emails in one..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___3620396) Patricio M. CEO - Co Founder > "It might be a little expensive, specially if you are just starting or at least the opportunity cost might be quite high..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___3081926) VR Verified Reviewer Director of Customer Success > "It's nice for when you are retroactively researching communication with a client because it can pull it all together." [See full review](https://www.capterra.com/p/132901/Front/#GetApp___4314338) VR Verified Reviewer Consultant > "The contact highlight is shockingly ailing in usefulness contrasted and the remainder of the application." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___3019026) SnF Solène F. Jurist > "Likewise, it is very simple to use, and it has a real added value : it enables us, as a team work, to chat in real time and to..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4370272) IC Isabel C. Consultant > "I didn't even managed to get my partner on board so he could use the tool. As it has a two users policy." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___2719603) SnF Solène F. Jurist > "Likewise, it is very simple to use, and it has a real added value : it enables us, as a team work, to chat in real time and to..." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4370272) VR Verified Reviewer Program Operations > "It was not easy to create a dashboard for the metrics that you use most." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___2968098) EW Elizabeth W. Executive Assistant > "Assigning emails helps us get work done without an extra conversation." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4341071) VR Verified Reviewer Program Operations > "Understanding the metrics tracking is extremely difficult and not user friendly." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___2968098) SnF Solène F. Jurist > "It is to the point that it has surpassed other mail tools such as Gmail." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4370272) MK Mahmoud K. CEO > "Several days later still not heard from him at all regards pending topics discussed over zoom" [See full review](https://www.capterra.com/p/132901/Front/#Capterra___2395694) SnF Solène F. Jurist > "It is to the point that it has surpassed other mail tools such as Gmail." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4370272) VR Verified Reviewer Program Operations > "We should not have tried to use it as a ticketing system." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___2968098) CR Corene R. Legal Editor > "I can access my tasks for the day easily and complete them in time." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4104249) JS John S. Co-founder/Developer > "That is not a nice pricing change. " [See full review](https://www.capterra.com/p/132901/Front/#Capterra___2738043) VR Verified Reviewer Inbound Sales Development Rep > "Overall experience was very useful and impactful!" [See full review](https://www.capterra.com/p/132901/Front/#Capterra___5027202) JS John S. Co-founder/Developer > "Nasty price hike" [See full review](https://www.capterra.com/p/132901/Front/#Capterra___2738043) SM Solomon M. Project manager > "The customer service is good." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6294437) SA Steve A. Database technician > "They redesigned the interface which made it harder to read. " [See full review](https://www.capterra.com/p/132901/Front/#Capterra___3425292) CM Clayton M. Sr. Manager Client Experience > "I found it to be very user friendly and intuitive." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6330588) VR Verified Reviewer SDR Manager > "The user interface is a bit complicated and difficult to use for the new user." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___3539476) IS Irfanudeen S. Senior Inside Sales Specialist > "The best about Front is we can easily share the files like pdf, docs, jpegs with the teammates." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___3788920) VR Verified Reviewer Program Operations > "It was not easy to create a dashboard for the metrics that you use most." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___2968098) FD Federico D. Software developer > "Assignments and comments made it easy to reroute conversations as needed." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4493268) VR Verified Reviewer Program Operations > "Understanding the metrics tracking is extremely difficult and not user friendly." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___2968098) CM Clayton M. Sr. Manager Client Experience > "I found it to be very user friendly and intuitive." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6330588) Grey H. Director > "The Outlook integration is no longer a true two-way sync." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___7089787) NT Nadiv T. Customer Service Emergency Hotline Employee > "What I like in particular is the template functionality." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___2534504) KV Kinjal V. Carer > "With out Front, I can say that my customer service will affect us way down and with Front our business is driven like skyline." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___6818092) ClJ Céline J. Content Manager > "It also has very seamless integration capabilities with other software." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___7173575) CM Chris M. Director > "There are some services we don't use, but equally we don't pay for them." [See full review](https://www.capterra.com/p/132901/Front/#Capterra___4492876) [View Reviews](https://www.capterra.com/p/132901/Front/reviews/) Elton Takudzwa N. Owner > "I also like the security features, especially the way unauthorized login attempts trigger a pop-up alert that helps block intruders..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7144554) AP Aabhilash P. Music Producer,Designer > "Setting up a custom domain requires wrestling with DNS records (SPF, DKIM, DMARC) through a UI that feels overly dense. If you are on..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7134987) Elton Takudzwa N. Owner > "I was able to connect Zoho Mail to my website’s custom domain, which made it easy to start using a professional email address through..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7144554) AT Andrena T. Administration > "I had alot of difficulty having one email intergrate and transfer emails into zoho and whenever we would send an initial email it..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7132345) AD Albert D. Independent Visual Artist > "The interface is clean, fast and distraction‑free, the spam filtering works very well, and the customization options allow me to..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7075479) AP Aabhilash P. Music Producer,Designer > "It’s a small friction point that feels "un-pro" compared to the instantaneous sync of Outlook." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7134987) AP Aabhilash P. Music Producer,Designer > "Even better, they still offer a Free Forever plan that allows for a custom domain—a rarity in the modern web." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7134987) KV Kinjal V. Carer > "The least things about Zoho email is not attractive in design and look." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7178099) Gabriel M. Self-employed > "Their Free Forever plan is excellent for freelancers and small-scale businesses who need a free mail host, configured with an..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7070947) VR Verified Reviewer Student > "It can't really be used in conjunction with other email companies, but that can't be helped as it is the same with every other one." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6888014) AP Aabhilash P. Music Producer,Designer > "In a world where Google and Microsoft are slowly tightening the screws on free and low-cost tiers, Zoho remains the sanctuary for the..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7134987) LD Laurens D. Principal > "The obvious integrations aren't relevant to me, so they clutter up the interface a bit." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6722182) AD Albert D. Independent Visual Artist > "Zoho Mail is a dependable choice for freelancers, artists and small businesses who want a clean, secure and efficient email solution." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7075479) CS Christina S. COO > "Before using Zoho Mail, in order to use some of these features I would have to access multiple different applications, then..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6043037) Elton Takudzwa N. Owner > "Overall, it’s quite easy to use, and the built-in spam filtering and phishing detection are strong enough to keep most unwanted or..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7144554) CM Charles M. Devoloper > "The only issue is the newsletter folder, I'm not sure why it is there, I wish everything just was in the inbox." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6566182) Fakhriddin B. Backend Engineer > "I'm working with mail.zoho service and it's one of the best email SaaS services" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7126950) OI Owais I. CEO > "Admin access need to install another app which is kind of hassle." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6833664) DS Dorothy S. Art Consultant > "The calendar and contacts are integrated and it's easy to configure and to use. " [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7163132) M Martin -. CEO > "Your custom developed 2FA app is not intuitive and over designed." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6680773) SB Samuel B. Co Founder > "Zoho Mails plans are very cost effective for small businesses like mine, and the service level is just as good, if not better than..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6859508) KN Kevin N. Founder > "They're slowly inching their model to less free options." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6565748) ZS Zoltan S. Developer > "We've used Zoho Mail for our small business to be able to connect our custom domain with a mail service and it has been lovely so..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6636621) Noah B. Owner > "I don't like the layout the most and how when I use it on my laptop screen and have multiple tabs open it cuts even the first one off." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6185554) OI Owais I. CEO > "Zoho Mail saved us thousands in licensing fees, and gave our team a professional, clean ad-free interface." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6833664) MP Maryan P. Owner > "I canceled, turned in a dispute at the credit card company, and will never use their services again." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6771154) SN Sunita N. Internal Medicine Physician > "Zoho Mail provides me with a means to manage my mails with ease, it's got a user friendly interface, mails are sent and received..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6098322) Christopher G. Computer technician > "Since the professionnal email is hosted on Zoho, it can't be used in android apps like Gmail." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6020088) AY Asheque Y. Chief Operating Officer > "Auto reminders and a lot more options in the reminder section truly beats Gmail." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6534401) KE Kat E. All the hats > "Pricing to upgrade is a little confusing" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6754206) CV Chris V. Operations manager > "I used to have an IONIS business email, Zoho Mail has more options to customize and is easy to navigate." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6689399) MN Moses N. CEO > "It’s hard to really find cons about Zoho mail" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6630637) SB Samuel B. Co Founder > "Overall, our experience with Zoho Mail has been positive, I'd highly recommend using Zoho Mail if you have a small-medium sized..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6859508) FM Frank M. Founder > "It's confusing how to acces the admin console, also you cannot have multiple email accounts opened on the same browser, so you have..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4226174) GF Georgios F. Engineer > "The most important elements of Zoho Mail are its security, combination with cloud storage, and extensive variety of highlights..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6161581) VR Verified Reviewer Operations Analyst > "Zoho Mail has many basic email features, but it may lack some of the advanced features that are available with other email services,..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4565096) VR Verified Reviewer Student > "It allows you to have your own professional email without breaking the bank." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6888014) DG Daria G. COO > "Images don't always display properly in incoming emails" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6113559) Gabriel M. Self-employed > "Very satisfied with the quality of the service and the features they provide at the very low cost of free." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7070947) RG Ruben G. Owner > "I don't especially love the program and to be honest, I'm so used to the google mail and intuitiveness of the application that it..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6301274) CM Charles M. Owner > "When I started my company I needed only 3 email seats, Zoho delivered with a free option for up to 5 account emails under my domaine" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6401434) AA Afsara A. Teacher > "So I think they should consider about it. Because some can lose access and for that reason they may not be able to login." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___5076287) AY Asheque Y. Chief Operating Officer > "Easy navigation, especially the different tabs under the same window helps a lot to navigate through." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6534401) AB André B. Ceo > "Had some bug on the browser email viewing." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6326330) HT Helen T. Owner baker > "Always been extremely happy with Zoho's email and invoicing software for my business - I have been with them for several years, on..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6626275) Vaiibhav T. Content Writer > "The e-mails sometimes don't get received properly sometimes." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___5039664) DR Daras R. Marketing Intern > "Furthermore, Zoho Mail was able to compete and offer personalized attention to our account when it came to pricing, and what we could..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6321786) Yasith P. CEO > "For example, if you are given access to a google doc for your work mail it is really hard to access that document because you do not..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4609995) GA Gianfranco A. General Manager > "I have my company address with you and always I receive a great service and no cost for only mail service." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6554698) VR Verified Reviewer CEO > "The calendar feature does not work in the webmail section when on an iPad outside of the normal app." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3940003) Balaji S. Product Owner > "Zoho Mail's pricing and email templates make it a best and cost-effective choice for small and medium-sized business." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6398534) VR Verified Reviewer Mathematics tutor > "It is a little complicated initially to navigate the various management paged eg, from account window to the email admin page." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4678885) MA Mahmoud A. Admin > "Best of Best mail service that I encourage each company to shift to" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6656164) Amanda T. Co-Founder > "It also put a bunch of emails into "quarantine" which meant we missed really important client emails and missed opportunities." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4146503) KT Karis T. Assistant Human Resources Officer > "My experience was excellent with Zoho in providing classic mail services for exchanging messages and using it in the field of work." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6012941) DG Deyan G. Website Manager > "The only issue with it is that when you create different folders in your mailbox, the emails come in the inbox as well in addition to..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3421872) AP Aswin P. security analyst > "A simple mail service with lots of options." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6683443) Abhik B. Student > "The free business email edition supported by Zoho email doesn't support POP and IMAP." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4118508) JB Jason B. Chairman > "There are several methods supported for keeping your mail secure so only authorized access is granted once authenticated. " [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6414173) VR Verified Reviewer directeur général > "After I bought the domain name, I had to pay more to be able to read emails with Outlook." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4279764) AP Aswin P. security analyst > "it was good to use zoho mail which having a very good interface also." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6683443) Santhiya R. Executive Hub operations > "The price of Zoho Mail is high when members increase and lack distinctive features. " [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4777108) KN Kevin N. Founder > "I would recommend this for any custom domain emails." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6565748) NM Nokuthula M. IT Manager > "Differentiating between admin and regular login in the browser URL can be confusing." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4870124) CV Chris V. Operations manager > "Good layout, and easy navigation through the email page." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6689399) SD Subham D. Illustrator > "The emails send sometimes are not received properly and there are some bugs too." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4996079) GV Giuliano V. Co-Founder and CEO > "Highly satisfied with the overall web as well as app functionalities." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6624872) VR Verified Reviewer Video Editor > "the only problem is sometimes it takes a long time for messages to arrive and sometimes it never comes." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4126370) Francois Pascal N. Service provider > "It allows you to manage on the same interface the incoming and outgoing emails in a professional way and the planning of your..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4492083) MD Matt D. Owner > "The admin app for mobile is difficult to use and not inline with the quality of the web version too." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3842551) JV Jose V. Developer > "In the cheapest plan, you get personalized signatures, multiple mailboxes, web and mobile apps and custom filters for inbox mails." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4568099) Uladzimir K. CEO > "I dont like that on minor tariff plans you could not use all futures of email boxes." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4822902) MD Matt D. Owner > "Group email addresses allow for endless options when it comes to collaboration when using Zoho Mail, utilising private internal..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3842551) VG Valisa G. Board Secretary > "Being a nonprofit, we can not afford to spend on what other companies charge for .org email addresses. " [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4435708) AP Avezkhan P. Sr. software engineer > "Most Impotently User can set their own domain names for email addresses, as well as it is provides generous storage options,..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4901132) GH Gretter H. Tax Accountant > "The emails also take a longer time to arrive then with other providers." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4067149) VR Verified Reviewer IT Director > "This was a major solution which solved those specific users not being able to work for few hours on that day since we were able to..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4066404) KS Kurt S. Owner > "I find that when I open an email to go back to the inbox a little unintuitive" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4410452) Dedre M. Owner > "The Workdrive is like Google Drive, where you can store all your documents for easy access, and you can add events and meetings to..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4584548) RT Robert T. Pastor > "Over time, Zoho got to the place where there was so much spam coming through that the email account became too burdensome to use and..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3434051) AP Aswin P. security analyst > "it was good to use zoho mail which having a very good interface also." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6683443) LD Laurens D. Principal > "The obvious integrations aren't relevant to me, so they clutter up the interface a bit." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6722182) GV Giuliano V. Co-Founder and CEO > "Highly satisfied with the overall web as well as app functionalities." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6624872) Yohan K. Transmission Engineer > "The desktop interface needs few alterations as I personally don’t like it." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3137918) Gbenga S. construction manager > "it is easy to use, with a user-friendly interface and an array of productivity features such as task management, and allows payment..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4569501) FA Fazal A. Implementation & Support Specialist > "Where streams is an added advantage, it is also a disadvantage as it complicates the use for normal/non-technical users, as some..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___2650151) DR Daras R. Marketing Intern > "The product was easy to use, and we found some of the APIs to be very helpful." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6321786) Nur P. Tech. Recruiter > "Unfortunately, it integrated into my own computer and windows system in a difficult and complex way..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3521957) GM George M. Manager > "Integrates very well with other Zoho apps." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6359090) Saswat P. Content Strategist and Community Manager > "The integrations can break anytime and you get a notification." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3506703) Dedre M. Owner > "It is easy to use and can be integrated with the whole Zoho suite, which makes running your business so much easier." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4584548) Saswat P. Content Strategist and Community Manager > "Well, integration issues are a common pain point for every Zoho user." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3506703) PW Phillip W. Principal > "Ease of use, look and feel, integration with other products." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4703947) Fadiah R. Human Resources Assistant > "Integrating with Microsoft Outlook is perplexing, and I've had trouble connecting it to the program and it keep rejecting the..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3036453) DU Deborah U. Director > "I love how simple it was to set up and integrate." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4848565) MN Moses N. CEO > "It’s hard to really find cons about Zoho mail" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6630637) VR Verified Reviewer Student > "It's super easy to use and super safe!" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6888014) MP Maryan P. Owner > "I canceled, turned in a dispute at the credit card company, and will never use their services again." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6771154) CM Charles M. Devoloper > "It easy to use and gets the job done." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6566182) TF Terence F. CEO > "We had a customer support agent \[SENSITIVE CONTENT\] who utterly useless making this situation right." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4487366) LK LorriAnne K. Everything > "At first it was hard to figure out but I did and it's so worth it." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___5065716) VR Verified Reviewer Director > "Support is not very responsive, you can wait days to receive a response and most of the time, it is a negative response." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3490458) Ngala Emmanuel S. Web Designer > "It's super easy to use." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___5011706) Syazwani I. Talent Acquisition Executive > "There are no detailed manual to the problem that I face, and only after seeking support from the customer service the problem is..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___2713395) [View Reviews](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) ## User interface [Front](https://www.capterra.com/p/132901/Front/) 4.54 (289) [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) 4.53 (1,068) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Front Top features 37/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Sorting - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Alerts/Notifications - API - Apple Calendar Integration - Archiving & Retention - Attachment Search - Autonomous Task Execution - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Cross-system Integration - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Automation - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Gmail Integration - Inbox Management - Microsoft Outlook Integration - Mobile App - Multiple User Accounts - Predefined Rules - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes [See all features](https://www.capterra.com/p/132901/Front/#features) Zoho Mail 14/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Sorting - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Alerts/Notifications - API - Apple Calendar Integration - Archiving & Retention - Attachment Search - Autonomous Task Execution - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Cross-system Integration - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Automation - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Gmail Integration - Inbox Management - Microsoft Outlook Integration - Mobile App - Multiple User Accounts - Predefined Rules - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes [See all features](https://www.capterra.com/p/174694/Zoho-Mail/#features) ### Recognition Front is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Zoho Mail ### Deployment & support Front Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zoho Mail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Front - By Front - Located in United States - Founded in 2013 Zoho Mail - By Zoho - Located in United States - Founded in 1996 ## 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