# Compare Front vs Telegram 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Front and Telegram based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132901-180347/Front-vs-Telegram

---

# Front vs Telegram Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FrontTelegram2/4 selected

[Front](https://www.capterra.com/p/132901/Front/)[4.5 (286)](https://www.capterra.com/p/132901/Front/reviews/)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.7 (6,406)](https://www.capterra.com/p/180347/Telegram/reviews/)

[## Front](https://www.capterra.com/p/132901/Front/)[4.5 (286)](https://www.capterra.com/p/132901/Front/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.1

Functionality

4.4

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [286 reviews](#user-reviews)

Positive

259

Neutral

13

Negative

14

[## Telegram](https://www.capterra.com/p/180347/Telegram/)[4.7 (6,406)](https://www.capterra.com/p/180347/Telegram/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [6,406 reviews](#user-reviews)

Positive

6,128

Neutral

241

Negative

37

## Summary

* * *

Key features rated by users

Features selected based on 8,094 reviews from team communication software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Not enough reviews

Feature ratings

Email Management

4.7

File Management

NA

Project Management

\--

Workflow Management

4.4

Real-Time Chat

4.8

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

4.5

Workflow Management

NA

Real-Time Chat

4.7

User satisfaction

User satisfaction

4.5

User reviews[286](https://www.capterra.com/p/132901/Front/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.1

Customer support

4.4

User satisfaction

4.7

User reviews[6,406](https://www.capterra.com/p/180347/Telegram/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.3

Price starts from

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Technology, financial services, logistics, manufacturing, professional services, and travel industries.

Best for

Telegram can be used by businesses, small teams, and international users seeking secure communication.

## User reviews

Pros & cons

NW

Nancy W.

Customer Care Representative

> "Being on the front line on customer services it assist in channeling communication directly to customers, creates a friendly platform to..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6831065)

Grey H.

Director

> "There’s also zero flexibility when product changes break existing workflows."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___7089787)

EH

Emily H.

Marketing and Techology

> "Front's collaboration, shared inbox system and ability to coordinate with people on my team, make it a necessity in our core tech stack."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6820328)

KV

Kinjal V.

Carer

> "With out Front, I can say that my customer service will affect us way down and with Front our business is driven like skyline."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6818092)

JR

Julie R.

Supervisor

> "The unified inbox is an amazing tool that makes getting communications out super efficient."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___7070637)

Grey H.

Director

> "The Outlook integration is no longer a true two-way sync."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___7089787)

TH

Tamir H.

GC

> "Hotkeys make work go very quickly; snooze and send later work great; linking conversations, pinning docs in thread."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6838919)

BM

Bryce M.

Chief Marketing Officer

> "Growth is 2 seat minimum and Scale is a 5 seat minimum. When I clicked to be contacted by sales I received this pushy email from \[sensitive..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4834793)

MH

Mohamed H.

engineer

> "feels like having a powerful, centralized hub that effortlessly brings all customer communications together"

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6810547)

JE

Jaime E.

Jefe

> "everything is a huge pile of emails. if the search function does not work and gives you a result, you have to waste huge amounts of time..."

[See full review](https://www.capterra.com/p/132901/Front/#SoftwareAdvice___4811754)

JM

Jay M.

Director

> "The interface is intuitive and easy to navigate, and the ability to assign emails, leave internal comments, and automate workflows has..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6734391)

AB

Adam B.

Operations Admin and Quality Control

> "Crashing issues when email threads get really long."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6574030)

FM

Felipe M.

Logistics Coordinator

> "I like the most about Front the live chat feature it provides as comments in any email thread we have, it really allows our team members to..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___5045745)

BO

Breno O.

Broker

> "One thing that is bad in Front is that when you move a conversation to a different inbox, everyone who is not assigned to the 2nd inbox..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___5070001)

ZS

Zoltan S.

Developer

> "It was so easy to integrate all the social media channels we wanted to be able to use all of them from the same interface."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6633672)

Arjun K.

Co-founder

> "Fairly expensive if you don't use it for a large number of folks, AI features are pretty limited right now."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6101990)

DC

Dennis C.

Medical Laboratory Technologist

> "Customer support has been at optimal in my organization through Front."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6861709)

JW

Jamie W.

Director

> "The app lacks the Calendar feature, so if we're out and about, we're unable to check the calendar."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4492938)

SM

Solomon M.

Project manager

> "It is a no code tool and we love it as it makes it easy and fast for is to automate our workflows"

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6294437)

GB

Gloria B.

Program Manager

> "For instance, I'm trying to understand the SLA of the team when replying to messages, but the data is inaccurate because it also calculates..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4350833)

SM

Solomon M.

Project manager

> "It gives is realtime collaboration with our staffs."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6294437)

VR

Verified Reviewer

CPO

> "For this even managing just a few users and their permission and settings is a real pain as long as you're not willing to upgread to the..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3588989)

JM

Jay M.

Director

> "Front has completely transformed the way our team manages email communication!"

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6734391)

VR

Verified Reviewer

CPO

> "Hiding essential/basic features in highly overpriced tiers is a disease a lot of SaaS tool have - a practice that really needs to end."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3588989)

TC

Tim C.

COO

> "The difference from other systems we used to manage our email was instantly significant and improved efficiency and response times."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6023311)

MB

Mac B.

Sales Channel Coordinator

> "The mobile app is a bit glitchy when searching for keywords in emails, but that is all."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4147083)

CK

Candice K.

Operations Manager

> "The internal comments and discussions keep everyone communicating effortlessly. When someone is out of the office we can easily assign a..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4493842)

Shari G.

Management Consultant Lead

> "The only dislike I have is when I was first given access to it, I selected the option to log in with my work's Google account to make the..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3618212)

Desirae G.

Owner

> "As a business owner who does most of my communications via email, being able to have my personal and business emails in one place and being..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3620396)

VR

Verified Reviewer

CPO

> "The pricing of Front is unintuitive - basic features like a user and team management are exclusive to the highest tier."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3588989)

Arjun K.

Co-founder

> "It's easy to create visibility and work asynchronously on emails that would otherwise take multiple forwards and slack conversations."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6101990)

VR

Verified Reviewer

Program Operations

> "It will not work as a ticket management system. While you can have different team and individual inboxes, if one support agent "takes" a..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2968098)

EW

Elizabeth W.

Executive Assistant

> "Front allows me to be in my executive's inbox with so many more sorting features than just sharing an email login."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4341071)

AH

Arthur H.

Customer Care Manager

> "This product caused me to uninstall outlook from my computer."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4490910)

TC

Tim C.

COO

> "The internal team chat enhances communication and collaboration. "

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6023311)

VR

Verified Reviewer

SDR Manager

> "The user interface is a bit complicated and difficult to use for the new user."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3539476)

SM

Solomon M.

Project manager

> "The customer service is good."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6294437)

CM

Chris M.

Director

> "Had to have an argument over billing ~6 months ago, felt they tried to rip us off then implied I was a liar."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4492876)

CM

Clayton M.

Sr. Manager Client Experience

> "I found it to be very user friendly and intuitive."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___6330588)

KK

Kelly K.

Business Support

> "The initial launch can be intimidating without a little in-depth training."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4606504)

CAC

Cheryl Ann C.

Customer Service Representative

> "My overall experience with Front is it allows you work efficiently, keep in touch with your team at all times and overall just allows you..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4376800)

CM

Chris M.

Director

> "There are some services we don't use, but equally we don't pay for them."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4492876)

IS

Irfanudeen S.

Senior Inside Sales Specialist

> "The best about Front is we can easily share the files like pdf, docs, jpegs with the teammates."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3788920)

VR

Verified Reviewer

Director of Customer Success

> "It's a disorganized jumble of communication."

[See full review](https://www.capterra.com/p/132901/Front/#GetApp___4314338)

KK

Kelly K.

Business Support

> "We use Front daily and find that the flags/auto sorting and sharing ability is a great asset for our group."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4606504)

SB

Shelby B.

Senior Operations Specialist

> "We have a huge backlog of archived emails (Front also acts as customer documentation platform for us) so searching information can be super..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2323610)

AA

Andres A.

Logistics Coordinator

> "My overall experience with Front has been satisfactory, it has fulfilled all my expectations and has been crucial when it comes to keeping..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___5031132)

Desirae G.

Owner

> "It's quite a pricey software for a small business."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3620396)

BO

Breno O.

Broker

> "I like it a lot how we can keep our inbox organized."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___5070001)

Patricio M.

CEO - Co Founder

> "It might be a little expensive, specially if you are just starting or at least the opportunity cost might be quite high compared with some..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3081926)

JW

Jamie W.

Director

> "Being able to locate and assign emails to team members speeds up the process, and gives us a professional look."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4492938)

VR

Verified Reviewer

Consultant

> "The contact highlight is shockingly ailing in usefulness contrasted and the remainder of the application."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3019026)

IS

Irfanudeen S.

Senior Inside Sales Specialist

> "I experienced a decent performance in the Front web version, and unstable mobile application format."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3788920)

JB

Justin B.

Sales Engineer

> "Some of the "Comment" features were lacking--rich text formatting needed to be in markdown format, no pinned comments, closing edited..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2363104)

MB

Mac B.

Sales Channel Coordinator

> "It's awesome to have all emails filtered into one inbox, and I appreciate being able to tag a coworker on an email."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4147083)

SA

Steve A.

Database technician

> "They redesigned the interface which made it harder to read. "

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3425292)

VR

Verified Reviewer

Inbound Sales Development Rep

> "Easy to use, email management in one place for many different accounts is just WOW!"

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___5027202)

VR

Verified Reviewer

Program Operations

> "It was not easy to create a dashboard for the metrics that you use most."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2968098)

SAG

Sydney Arin G.

Blog Editor

> "Really great for communication and collaboration."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___5002911)

VR

Verified Reviewer

Program Operations

> "Understanding the metrics tracking is extremely difficult and not user friendly."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2968098)

Ashley G.

Editor

> "For several years, our administrative team used Front and it improved our internal workflow and customer communications significantly."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4490766)

VR

Verified Reviewer

Program Operations

> "We should not have tried to use it as a ticketing system."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2968098)

VR

Verified Reviewer

Director of Customer Success

> "It's nice for when you are retroactively researching communication with a client because it can pull it all together."

[See full review](https://www.capterra.com/p/132901/Front/#GetApp___4314338)

JL

John L.

Director

> "I'm also unable to change my Download Location in my preferences, it simply doesn't work when I try to change this."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2131543)

SnF

Solène F.

Jurist

> "Likewise, it is very simple to use, and it has a real added value : it enables us, as a team work, to chat in real time and to share files..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4370272)

SF

Stephanie F.

Paralegla

> "Also, sent messages disappear in team inboxes so we can’t track sent messages."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2383011)

SnF

Solène F.

Jurist

> "Likewise, it is very simple to use, and it has a real added value : it enables us, as a team work, to chat in real time and to share files..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4370272)

JL

Joyce L.

Lead Product Manager

> "There have been significant price increases over the last few years since we've started using the software. While we'd like to have more..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2373951)

Shari G.

Management Consultant Lead

> "It's a really great software and I wish I could use it for every email/ticket customer support role I'm ever in."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3618212)

AG

Adam G.

Director of the board

> "I'm disappointed that software creators these days seem to lure customers in with low prices to build their base and then raise the prices..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2127919)

EW

Elizabeth W.

Executive Assistant

> "Assigning emails helps us get work done without an extra conversation."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4341071)

Laurens P.

Backoffice employee

> "At the moment, there is but 1 thing I dislike. When you’ve just sent a new e-mail, it takes a while to show up in the ‘sent’ folder."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2247535)

AG

Adrian G.

Virtual Assistant

> "Communication within teams is enhanced as well as any collaboration between them."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___3698755)

IC

Isabel C.

Consultant

> "I really did not listen to the sales rep, he warn me, literally said: if you ar going to use it only for the scheduling links features it..."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2719603)

SnF

Solène F.

Jurist

> "It is to the point that it has surpassed other mail tools such as Gmail."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4370272)

LL

Lauren L.

Senior Operations Coordinator

> "Front tended to have quite a few outages and crashes that impacted our workflow heavily."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2412666)

SnF

Solène F.

Jurist

> "It is to the point that it has surpassed other mail tools such as Gmail."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4370272)

DD

David D.

Loan Consultant Associate

> "In addition, it does have trouble loading every once in a while, and requires a hard reset."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2282493)

CR

Corene R.

Legal Editor

> "I can access my tasks for the day easily and complete them in time."

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___4104249)

SB

Sandrine B.

CEO

> "The interface is not so easy to learn and the contact feature is not customizable enough"

[See full review](https://www.capterra.com/p/132901/Front/#Capterra___2374321)

[View Reviews](https://www.capterra.com/p/132901/Front/reviews/)

DS

Deisiane S.

Analyst

> "Its intuitive interface, together with the ability to send large files and create large-scale groups and channels, makes communication agile and..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6779523)

Adarsh D.

Lawyer

> "The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053118)

AZ

Augusto Z.

Developer

> "Works great for messaging and has features that really make communicating easier such as channels, threads and group topics"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051167)

JG

Joonas G.

Software Engineer

> "One thing still: Bring the finnish language to it and make the dating sites legit instead of farming cash from stupid people."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051201)

DK

Denis K.

Translator, localizer

> "I like most about Telegram that it’s free, stable, versatile and widespread service working as both desktop program and mobile app on any OS."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6859703)

JM

Jessieah M.

Patient Specialist

> "Finding out that your conversations are out in the open if the FEDS do get past this new ruling of allowing a back door to users encrypted data -..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6822980)

VJ

Vera J.

Self owned business

> "Telegram has connected me to so many networks, people, easy access of informations, entertainment platforms, educational documents and I could..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6721390)

NV

Naveen V.

Production Supervisor

> "Public groups and channels can be exploited for spam, scams, or inappropriate content due to the platform's openness."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6828029)

Nishant T.

Sr. Analyst

> "Overall its a good tool with great benefits like clean messaging, large file sharing and massive communities members channels but clouded with..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6798749)

HA

Hossam A.

Broker

> "The search needs to be improved, some channels and groups are allowed to join in one country and when I travel to another they are restricted and..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6318437)

Yatra P.

Omni Associate

> "It is almost free and the quality of messages, shared photos and videos is unmatchable."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252)

Nava B.

Owner

> "So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7100079)

JH

Jamie H.

Executive Vice President at FEVO

> "Telegram is a tool I use for quick communication, both internally and with external contacts when needed."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7119484)

Nazım S.

manager

> "I can watch live broadcasts, but something needs to be done about the sexually explicit content."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081240)

Stephen E.

Graphic design

> "I really like its intuitive interface, customizable features like stickers, GIFs which adds more fun to my chats, and the cloud storage capacity..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6284825)

JG

Joonas G.

Software Engineer

> "It feels also kinda risk to store al the data on the servers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051201)

JH

Justinemike H.

Self Services

> "I liked to use this app, specially when contacting my family and friends their seems that this app are very easy to use, and also easy to send money..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6771292)

ENDURANCE O.

IT system and Cloud Administrator

> "Lastly telegram is hub for fake news and misinformation, so I'd advice anyone to be careful"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366)

AA

Abby A.

Fitness Coach

> "Telegram is a new way to talk with clients by creating a channel for Direct message."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7062347)

RG

Ravina G.

Farming

> "Telegram sometimes takes up a lot of storage, and sharing large files can be tricky."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7012661)

VR

Verified Reviewer

Data analyst

> "Fast, free, secure messaging with smooth interface, great group and channel features, cloud sync across devices"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7003093)

RW

Ray W.

Marketing Manager

> "There is an option for E2EE, but it's separate chat for each person, which isn't as great."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6788029)

PZ

Phyo Z.

Web Developer

> "I like the most about Telegram because it is simple and easy to use, encryption privacy and security, can delete message both sender and receiver,..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801099)

AP

Absana P.

Tier III Technician

> "Customer support is also practically non-existent and takes long times."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7072846)

YG

Yassine G.

Salesman

> "I like the ability to search for groups that meet my needs, all I’ve been search I found it through telegram groups"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6797727)

CC

Chris C.

Project Manager

> "The stigma of the app being used for groups that try to steal information or data does give it a bad reputation."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6851307)

Breanna G.

Program Director

> "Great for professional team communication because it's encrypted.. Never encountered any bugs or issues."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7065996)

BB

Braydon B.

Small business owner

> "The notifications that someone in my contacts is on telegram are very frequent and not usually very helpful."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6776339)

TW

Taralee W.

Agent manager

> "Additionally, Telegram is ideal for hosting large online meetings, which makes it the perfect platform for prayer meetings and Bible studies."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6726451)

MD

Maryam D.

Coordinator

> "Telegram does not have video or phone conferencing options."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6868448)

Archana B.

Bi

> "Rich features including large group cap, customizable themes/stickers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6853751)

Yatra P.

Omni Associate

> "I never used customer support and never faced any bugs or issues."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252)

RW

Ray W.

Marketing Manager

> "File and photo sharing has a variety of upload and edit options, which is nice."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6788029)

BB

Bronwyn B.

Lab technician

> "Sometimes the notifications dont come through for certain channles."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6858673)

JH

Jamie H.

Executive Vice President at FEVO

> "Group chats and file sharing are very convenient, especially when you need quick exchanges."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7119484)

LS

Ledio S.

Waiter

> "The less that i like is that you cant back up all your messagges and files, and Lack of End-to-End Encryption by Default"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6658996)

Stephen E.

Graphic design

> "The ability to share large files of up to 2gb, and to customize my experience on the app is so satisfying."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6284825)

MB

Michael B.

Self

> "They are creating a space for innocent people to BE scammed by hackers claiming to be able to reverse bans."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6589486)

TW

Taralee W.

Agent manager

> "It doesn’t require a Gmail account for storage, and you can switch between devices without worrying about backups—your information stays intact."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6726451)

Piotr M.

Founder

> "The platform's arbitrary and opaque moderation policies, especially when it comes to removing channels or restricting accounts without clear..."

[See full review](https://www.capterra.com/p/180347/Telegram/#GetApp___6214894)

PZ

Phyo Z.

Web Developer

> "I can easily clean my storage usage and can link multiple devices."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801099)

Nazım S.

manager

> "There's a lot of sexually explicit content."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081240)

CH

Cylei H.

Graphic Design

> "It’s a great software for team communication and usually has no bugs and issues."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081600)

VR

Verified Reviewer

Owner and teacher

> "The performance can take a hit as soon as I open the app which can be quite frustrating especially when in a hurry."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6287248)

ENDURANCE O.

IT system and Cloud Administrator

> "I really enjoy using telegram, and it's the application I use most in my phone."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366)

JP

Jorge P.

Engineering Technical

> "As a user of Telegram, one aspect that I found less favorable was the lack of advanced privacy settings. While the app offers end-to-end encryption..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4846545)

SM

Sanaa M.

Writer

> "It is convenient to use and allows me to send chats, pictures, and videos with quick upload times and delivery."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6847283)

VR

Verified Reviewer

Student Intern

> "I didn't liked the notification system of telegram , because it failed to notify me of some important messages."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6701034)

Stephen E.

Graphic design

> "I also love the fact that I can have groups or channels with up to 200k members, this feature is rare nowadays and it makes telegram to really stand..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6284825)

BA

Brown A.

Staff Nurse

> "However they need to work on its security as it is a home for scammers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6827855)

LS

Ledio S.

Waiter

> "A good app for chatting , secure app, perfect groups, public channels, file sharing, and automated bots."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6658996)

VR

Verified Reviewer

communcation systems

> "The lack of a built-in video calling feature was a drawback for me. While Telegram offered voice calling, the absence of video calling limited the..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4886319)

MP

Michal P.

Software Engineer

> "Telegram is good because it is allows for private messaging between groups and individuals."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801163)

MB

Michael B.

Self

> "On October 24, 2024, in the middle of a conversation with my girlfriend (yes, my real-life in person girlfriend), I was automatically logged out of..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6589486)

LW

Levin W.

Cashier

> "What I like about telegram easy to use messaging is always top tier no bugs and issues great service pretty much"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7107177)

LS

Leila S.

Research scientist

> "a lot of features and stickers are restricted for premium users only which is costly. "

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6473712)

JK

Jeff K.

Copywriter

> "Messages arrive super quickly, I can share all kinds of content, and there’s no blocking."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7015729)

Nnakwe F.

Owner

> "One thing I dislike about this software is that you could receive messages from random people you don't know and due to this there are lots of..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4728309)

IT

Isaiah T.

Owner

> "Telegram also makes it easy to download files and pictures previously shared in the chats, starting from the beginning of the chat, not when you..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6753408)

AW

Anderson W.

Medical doctor

> "Security is not really guarantee as it serves as home for scams"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6828707)

Archana B.

Bi

> "Positive user experience with fast and reliable messaging, cloud storage and large file sharing capabilities."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6853751)

AK

Andressa K.

administração

> "Sometimes we have some problems with large files. But they are small flaws."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6288543)

Nishant T.

Sr. Analyst

> "Excellent tool for sharing big files as big as 2GB"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6798749)

EA

Edson A.

Gerente

> "There is a lack of marketing promotion in Brazil so that more people know about the application."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6703795)

Ornella T.

Accounting Secretary

> "What i like most about Telegram is the fact that heavy files can easily be shared and it equally has a good storage capacity."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6343193)

BA

Brown A.

Staff Nurse

> "It serve as a home for scammers"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6827855)

Stephen E.

Graphic design

> "It's security and cloud based storage gives me peace of mind knowing that I can easily access my chats from other devices."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6284825)

Kaushal B.

Project engineer

> "Telegram interface is not that good- telegram is crowded with scammers and illegal activity- does not support voice communication- does not offer..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4848311)

ES

Enish S.

Project Manager

> "Customizable themes, bots, and multi-device support further enhance the user experience."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6599358)

NvI

Nagarajan vaidyanathan I.

Human Resources / Document controller

> "Privacy limited support from customer care, Telegram allows the creator and integration of third party bots which can be potential security risk"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4870889)

RC

Rutherford C.

Graphic designer

> "It is good I’m keeping messages,pictures, and files for a long time without anything wrong with their qualities"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6818759)

RG

Ravina G.

Farming

> "I find it a bit complicated at times."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7012661)

HG

Heldor G.

Manager

> "It has worked pretty well since we started using it for internal communication at work."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6780449)

Facundo A.

Architecture student

> "Compared to other alternatives, in my opinion, this is the most problematic option in terms of security, data protection and confidential..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4847877)

PZ

Phyo Z.

Web Developer

> "The most I like feature is data and storage tab."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801099)

HW

Heather W.

Owner

> "To me it’s a little shady like why would you need a second messaging app."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6690031)

ENDURANCE O.

IT system and Cloud Administrator

> "Overall telegram is my.go to app for anything social and communication."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366)

AM

Ahmed M.

Land Surveyor

> "There are no negatives except voice calls, as my experience with them was not good."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6328336)

RA

Rachel A.

Learning and Development Consultant

> "Telegram facilitates communication across my community in a consistent and engaging way. Where my community has different devices and messages are..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6106106)

CA

Cleiton A.

Gerente

> "Not very popular in some regions which can limit contacts, weak in audio and video tools, has a lot to improve"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6132808)

[View Reviews](https://www.capterra.com/p/180347/Telegram/reviews/)

## User interface

4.54 (286)

[Telegram](https://www.capterra.com/p/180347/Telegram/)

4.66 (6,406)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

Front

Top features

31/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/132901/Front/#features)

Telegram

13/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/180347/Telegram/#features)

### Recognition

No recognitions have been awarded to Front

No recognitions have been awarded to Telegram

### Deployment & support

Front

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Telegram

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Front

-   By Front
-   Located in United States
-   Founded in 2013

Telegram

-   By Telegram Messenger
-   Located in United Arab Emirates
-   Founded in

## Popular Comparisons

[Front](https://www.capterra.com/p/132901/Front/)[4.54 (286)](https://www.capterra.com/p/132901/Front/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,765)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$25/month

Price

$25/month

4.4

Features

4.4

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-132901/Salesforce-vs-Front)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,406)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Contact vendor for pricing

Price

$4/month

4.6

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-180347/Microsoft-Teams-vs-Telegram)

[Front](https://www.capterra.com/p/132901/Front/)[4.54 (286)](https://www.capterra.com/p/132901/Front/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

$25/month

Price

$39/month

4.4

Features

4.4

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/132901-164283/Front-vs-Zendesk)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,406)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Contact vendor for pricing

Price

$8.75/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-180347/Slack-vs-Telegram)

[Front](https://www.capterra.com/p/132901/Front/)[4.54 (286)](https://www.capterra.com/p/132901/Front/reviews/)

vs

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

$25/month

Price

$25/month

4.4

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/62194-132901/LiveChat-vs-Front)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,406)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.6

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-180347/Connecteam-vs-Telegram)

[Front](https://www.capterra.com/p/132901/Front/)[4.54 (286)](https://www.capterra.com/p/132901/Front/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$25/month

Price

$15/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-132901/LiveAgent-vs-Front)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,406)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Contact vendor for pricing

Price

$7/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/180347-247901/Telegram-vs-Google-Workspace)

[Front](https://www.capterra.com/p/132901/Front/)[4.54 (286)](https://www.capterra.com/p/132901/Front/reviews/)

vs

[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.50 (3,407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

$25/month

Price

$19/month

4.4

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124981-132901/Freshdesk-vs-Front)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,406)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,378)](https://www.capterra.com/p/175800/Chat/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.3

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175800-180347/Chat-vs-Telegram)

[Front](https://www.capterra.com/p/132901/Front/)[4.54 (286)](https://www.capterra.com/p/132901/Front/reviews/)

vs

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

$25/month

Price

$0/month

4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/132901-144040/Front-vs-Tidio-Chat)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,406)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,075)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Contact vendor for pricing

Price

$6/month

4.6

Features

4.3

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/176572-180347/Google-Hangouts-vs-Telegram)