# Compare Survicate vs GetFeedback 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Survicate and GetFeedback based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132914-133180/Survicate-vs-GetFeedback

---

# Survicate vs GetFeedback Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SurvicateGetFeedback2/4 selected

[Survicate](https://www.capterra.com/p/132914/Survicate/)[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

[GetFeedback](https://www.capterra.com/p/133180/GetFeedback/)[4.6 (53)](https://www.capterra.com/p/133180/GetFeedback/reviews/)

[## Survicate](https://www.capterra.com/p/132914/Survicate/)[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

RE

Based on [99 reviews](#user-reviews)

Positive

94

Neutral

4

Negative

1

[## GetFeedback](https://www.capterra.com/p/133180/GetFeedback/)[4.6 (53)](https://www.capterra.com/p/133180/GetFeedback/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.1

Functionality

4.5

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [53 reviews](#user-reviews)

Positive

49

Neutral

3

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 9,108 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Not enough reviews

Feature ratings

Multiple Question Types

4.5

Customizable Questions

4.8

Survey Builder

4.6

Anonymous Feedback

\--

Data Security

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Multiple Question Types

NA

Customizable Questions

\--

Survey Builder

4.5

Anonymous Feedback

NA

Data Security

NA

User satisfaction

User satisfaction

4.6

User reviews[99](https://www.capterra.com/p/132914/Survicate/reviews/)

Ease of use

4.7

Functionality

4.3

Value for money

4.3

Customer support

4.8

User satisfaction

4.6

User reviews[53](https://www.capterra.com/p/133180/GetFeedback/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.1

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$50Per Feature, Per Month

-   Free version
-   Free trial

Best for

Best for

Survicate is used by product managers, marketers, researchers, CX professionals, SaaS companies, app developers, e-commerce, healthcare, financial services, and retailers.

Best for

Global brands trust GetFeedback and Salesforce for real-time insights into the health of their customers.

## User reviews

Pros & cons

VR

Verified Reviewer

Product Designer

> "Creating fully integrated surveys in my platform is simple, fast, and seamless for every user today, including features for Learning Curve, Review Feedback, and..."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___7045392)

Luciana G.

Product Designer

> "Sometimes , survicate has issues with audience targeting, where surveys in wrong language start appearing on pages that shouldnt have them."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6648901)

DR

Damian R.

Digital marketing specialist

> "We love the versatility of creating segments and showing a specific survey to a specific group of users. Plus, we link these surveys to our screen recording..."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6441100)

AP

Abhishek P.

Sr. Data Science Analyst and CRM ADMIN

> "There are not much option to play with Font and subject body within for normal user who don't know backend coding."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6465293)

AC

Artiom C.

Android Developer

> "Good documented mobile SDK (and Web), ease of use and integration, great web interface for managing surveys, flexibility of creating surveys (so many options),..."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6618714)

SB

Serenella B.

Research Director

> "I need to copy and paste each individual ID which is impossible and time consuming."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6549677)

AJ

Alberto J.

Product manager

> "The real-time data reporting has been invaluable for making data-driven decisions, improving customer satisfaction, and identifying areas for product..."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6549417)

NG

Niklas G.

BU Head

> "Hard to adjust the look of the survey if you do not want to use the standard template."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6455442)

CB

Cat B.

CRO Manager

> "I particularly love that it can integrate with our A/B testing tool, allowing us to launch surveys and gather feedback across different experiments."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6451771)

SW

Sandra W.

Senor Marketing and CRM Coordinator

> "We are currently on a legacy pricing plan, which restricts our access to many features."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6550179)

SW

Sandra W.

Senor Marketing and CRM Coordinator

> "Survicate has been seamlessly integrated into our marketing efforts, and we can share logins across the company with different levels of access."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6550179)

IS

Izabella S.

Product Manager

> "It is not possible to upload a list of users that will receive a survey on the platform"

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6549648)

MaS

María S.

Software Engineering Manager

> "With Survicate, we can also create advertising banners in very little time, specifying the target audience we want to reach."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6580134)

HK

Hillary K.

Community Manager

> "We started so long ago, but the prices have gone up for various packages and that can get frustrating not getting some details."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6653762)

PL

Patrick L.

Development Team Lead

> "For us it has a good value point for doing regular user surveys (NPS, CSAT), but also do to feedback surveys for individual features or user journeys."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6549232)

CsP

César P.

Chanel monitoring analyst

> "Currently it's unavailable for some apps that use older platforms"

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6556336)

AJ

Alberto J.

Product manager

> "Additionally, the ability to target specific user segments ensures we’re collecting feedback from the right audience at the right time."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6549417)

Luciana G.

Product Designer

> "This means Ill need to open support ticket, which is frustating."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6648901)

PL

Patrick L.

Development Team Lead

> "It offers us good customization and the ability for marketing or non-technical product people to leverage it."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6549232)

Luciana G.

Product Designer

> "Additionally, im currently experiencing a lack of responses to surveys, and im not sure why."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6648901)

AC

Artiom C.

Android Developer

> "We started to use survicate to collect some user experience with our app and for the moment we are very satisfied with all the spectre of the features that..."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6618714)

BE

Brant E.

Head of Marketing

> "Pricing freezes - complete shut-down of active surveys."

[See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___3390348)

[View Reviews](https://www.capterra.com/p/132914/Survicate/reviews/)

HB

Haley B.

Assistant Manager

> "This software makes it easy for our customers to give us feedback so we know how good or bad we are doing."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___6797726)

Yurii O.

Marketing Operations Lead

> "The platform doesn't provide a possibility to do some in-depth analyze and at the same time is very hard to..."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___6292160)

BB

Bonnie B.

Lead Systems Analyst

> "This did help us setup our NPS and first CSAT."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___6702276)

HB

Haley B.

Assistant Manager

> "That is the only drawback I see."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___6797726)

VR

Verified Reviewer

Marketing Manager

> "I appreciate how easy it is to create attractive surveys and how quickly they can be sent once they have..."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___3566100)

Yurii O.

Marketing Operations Lead

> "However, when it comes to analyzing data it is a nightmare for two reasons."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___6292160)

VR

Verified Reviewer

Marketing Manager

> "The integration process with Salesforce is straightforward, and as a result, I can display the results of my..."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___3566100)

RK

Rezaul K.

Data Analyst

> "It does not permit video responses or screen recordings of the user, unlike some of its rivals."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___4091599)

VR

Verified Reviewer

Marketing Manager

> "On this basis, we will be able to conduct an inquiry with those individuals who wish to contribute to the..."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___3566100)

Yurii O.

Marketing Operations Lead

> "The costs are way too high."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___6292160)

RK

Rezaul K.

Data Analyst

> "All levels of the business may easily access the analytics because they are displayed in a clear and..."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___4091599)

CR

Chevy R.

Solution Architect

> "When mapping back into Salesforce, the field usage can be a bit clunky."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___3747701)

Yurii O.

Marketing Operations Lead

> "It is very solid and reliable tool."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___6292160)

KW

Kierstin W.

Donor Relations and Events Director

> "It ended up not being worth the cost after the price structure adjustment."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___3996224)

Megan B.

Banking Officer

> "I love the question templates and the ability to customize them based on your survey needs."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___3503357)

Bret J.

Global Customer Insights Manager

> "My experience with GetFeedback has been terrible."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___4789947)

Megan B.

Banking Officer

> "The platform also offers great background and theme options"

[See full review](https://www.capterra.com/p/133180/GetFeedback/#Capterra___3503357)

VR

Verified Reviewer

Marketing Automation Project Manager

> "Overall experience is goot."

[See full review](https://www.capterra.com/p/133180/GetFeedback/#GetApp___2191122)

[View Reviews](https://www.capterra.com/p/133180/GetFeedback/reviews/)

## User interface

4.63 (99)

[GetFeedback](https://www.capterra.com/p/133180/GetFeedback/)

4.62 (53)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Survicate

36/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/132914/Survicate/#features)

GetFeedback

Top features

37/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/133180/GetFeedback/#features)

### Recognition

Survicate is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to GetFeedback

### Deployment & support

Survicate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

GetFeedback

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Survicate

-   By Survicate
-   Located in Poland
-   Founded in 2013

GetFeedback

-   By Momentive
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[Survicate](https://www.capterra.com/p/132914/Survicate/)[4.63 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

vs

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,457)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

$0

Price

$30/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132914-253516/Survicate-vs-SurveyMonkey)