# Compare Survicate vs Retently 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Survicate and Retently based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132914-151754/Survicate-vs-Retently-NPS --- # Survicate vs Retently Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SurvicateRetently2/4 selected [Survicate](https://www.capterra.com/p/132914/Survicate/)[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) [Retently](https://www.capterra.com/p/151754/Retently-NPS/)[4.9 (30)](https://www.capterra.com/p/151754/Retently-NPS/reviews/) [## Survicate](https://www.capterra.com/p/132914/Survicate/)[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment RE Based on [99 reviews](#user-reviews) Positive 94 Neutral 4 Negative 1 [## Retently](https://www.capterra.com/p/151754/Retently-NPS/)[4.9 (30)](https://www.capterra.com/p/151754/Retently-NPS/reviews/) Starting Price $50.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment AR HS Based on [30 reviews](#user-reviews) Positive 29 Neutral 1 Negative 0 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in NPS Software 39 / 50 Only Survicate - Generative AI - Question Library Best performer 47 / 50 Only Retently - 360 Degree Feedback - Activity Dashboard - Collaboration Tools User satisfaction User satisfaction 4.6 User reviews[99](https://www.capterra.com/p/132914/Survicate/reviews/) Ease of use 4.7 Functionality 4.3 Value for money 4.3 Customer support 4.8 User satisfaction 4.9 User reviews[30](https://www.capterra.com/p/151754/Retently-NPS/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.7 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $50Flat Rate, Per Month - Free version - Free trial Best for Best for Survicate is used by product managers, marketers, researchers, CX professionals, SaaS companies, app developers, e-commerce, healthcare, financial services, and retailers. Best for B2B Software & SaaS, Ecommerce & Retail, Financial Services, Insurance, Telecommunications & Media companies. ## User reviews Pros & cons VR Verified Reviewer Product Designer > "Creating fully integrated surveys in my platform is simple, fast, and seamless for every user today, including features for Learning Curve, Review Feedback, and..." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___7045392) Luciana G. Product Designer > "Sometimes , survicate has issues with audience targeting, where surveys in wrong language start appearing on pages that shouldnt have them." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6648901) DR Damian R. Digital marketing specialist > "We love the versatility of creating segments and showing a specific survey to a specific group of users. Plus, we link these surveys to our screen recording..." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6441100) AP Abhishek P. Sr. Data Science Analyst and CRM ADMIN > "There are not much option to play with Font and subject body within for normal user who don't know backend coding." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6465293) AC Artiom C. Android Developer > "Good documented mobile SDK (and Web), ease of use and integration, great web interface for managing surveys, flexibility of creating surveys (so many options),..." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6618714) SB Serenella B. Research Director > "I need to copy and paste each individual ID which is impossible and time consuming." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6549677) AJ Alberto J. Product manager > "The real-time data reporting has been invaluable for making data-driven decisions, improving customer satisfaction, and identifying areas for product..." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6549417) NG Niklas G. BU Head > "Hard to adjust the look of the survey if you do not want to use the standard template." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6455442) CB Cat B. CRO Manager > "I particularly love that it can integrate with our A/B testing tool, allowing us to launch surveys and gather feedback across different experiments." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6451771) SW Sandra W. Senor Marketing and CRM Coordinator > "We are currently on a legacy pricing plan, which restricts our access to many features." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6550179) SW Sandra W. Senor Marketing and CRM Coordinator > "Survicate has been seamlessly integrated into our marketing efforts, and we can share logins across the company with different levels of access." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6550179) IS Izabella S. Product Manager > "It is not possible to upload a list of users that will receive a survey on the platform" [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6549648) MaS María S. Software Engineering Manager > "With Survicate, we can also create advertising banners in very little time, specifying the target audience we want to reach." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6580134) HK Hillary K. Community Manager > "We started so long ago, but the prices have gone up for various packages and that can get frustrating not getting some details." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6653762) PL Patrick L. Development Team Lead > "For us it has a good value point for doing regular user surveys (NPS, CSAT), but also do to feedback surveys for individual features or user journeys." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6549232) CsP César P. Chanel monitoring analyst > "Currently it's unavailable for some apps that use older platforms" [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6556336) AJ Alberto J. Product manager > "Additionally, the ability to target specific user segments ensures we’re collecting feedback from the right audience at the right time." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6549417) Luciana G. Product Designer > "This means Ill need to open support ticket, which is frustating." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6648901) PL Patrick L. Development Team Lead > "It offers us good customization and the ability for marketing or non-technical product people to leverage it." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6549232) Luciana G. Product Designer > "Additionally, im currently experiencing a lack of responses to surveys, and im not sure why." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6648901) AC Artiom C. Android Developer > "We started to use survicate to collect some user experience with our app and for the moment we are very satisfied with all the spectre of the features that..." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___6618714) BE Brant E. Head of Marketing > "Pricing freezes - complete shut-down of active surveys." [See full review](https://www.capterra.com/p/132914/Survicate/#Capterra___3390348) [View Reviews](https://www.capterra.com/p/132914/Survicate/reviews/) Not enough reviews ## User interface 4.63 (99) [Retently](https://www.capterra.com/p/151754/Retently-NPS/) 4.87 (30) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Survicate 39/50 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - Anonymous Feedback - API - Collaboration Tools - Commenting/Notes - Conditional Logic - CRM - Customer Experience Management - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Templates - Data Visualization - Email Management - Feedback Management - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Negative Feedback Management - NPS of Customers - NPS of Employees - NPS Survey Structure - Pulse Surveys - Question Branching - Question Library - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Real-Time Reporting - Reminders - Reporting/Analytics - Reporting & Statistics - Search/Filter - Segmentation - Sentiment Analysis - Social Media Integration - SSL Security - Survey/Poll Management - Surveys & Feedback - Template Management - Text Analysis - Text Fields - Third-Party Integrations - Trend Analysis [See all features](https://www.capterra.com/p/132914/Survicate/#features) Retently Top features 47/50 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - Anonymous Feedback - API - Collaboration Tools - Commenting/Notes - Conditional Logic - CRM - Customer Experience Management - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Templates - Data Visualization - Email Management - Feedback Management - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Negative Feedback Management - NPS of Customers - NPS of Employees - NPS Survey Structure - Pulse Surveys - Question Branching - Question Library - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Real-Time Reporting - Reminders - Reporting/Analytics - Reporting & Statistics - Search/Filter - Segmentation - Sentiment Analysis - Social Media Integration - SSL Security - Survey/Poll Management - Surveys & Feedback - Template Management - Text Analysis - Text Fields - Third-Party Integrations - Trend Analysis [See all features](https://www.capterra.com/p/151754/Retently-NPS/#features) ### Recognition Survicate is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Retently ### Deployment & support Survicate Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Retently Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Survicate - By Survicate - Located in Poland - Founded in 2013 Retently - By Retently - Located in United States - Founded in 2015 ## Popular Comparisons [Survicate](https://www.capterra.com/p/132914/Survicate/)[4.63 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,455)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $0 Price $30/month 4.3 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132914-253516/Survicate-vs-SurveyMonkey) [Retently](https://www.capterra.com/p/151754/Retently-NPS/)[4.87 (30)](https://www.capterra.com/p/151754/Retently-NPS/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,455)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $50/month Price $30/month 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/151754-253516/Retently-NPS-vs-SurveyMonkey)