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Survicate vs Contentsquare: Which is a better fit?

Updated on January 20th, 2025
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Summary
Features in User Experience (UX)
19
37
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
22
Best performer
37
  • Activity Dashboard
  • Behavior Tracking
  • Engagement Tracking
User satisfaction
4.6
User reviews90
Ease of use
4.7
Functionality
4.2
Value for money
4.3
Customer support
4.8
4.8
User reviews117
Ease of use
4.4
Functionality
4.7
Value for money
4.4
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Customer-centric businesses that value customer feedback and leverage it to drive growth.

Brands who offer products or services on websites, mobile or apps and are interested in offering an extraordinary experience to increase digital customer engagement, conversions and revenue.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-98ce0979-0345-4b7c-c45c-08d994eeebe0
tim s
Consultant
5.0

Tim S. : My name is Tim. I'm the customer experience analyst. My rating for Contentsquare is five stars. For more video reviews like this, please click below. We began using Contentsquare because of the multitude of things that it does. We were using a bunch of different tools, whether it be Adobe Analytics, Google Analytics, Hotjar, things like that. What we found was that we could bring many of those use cases into Contentsquare and get to the results quicker and easier. Contentsquare is a best in class customer experience tool. I love that we can look at things like journey analysis and zoning analysis very quickly. So with journey analysis, I can at how my traffic is doing, but page by page. So we can review what different segments of traffic are doing and what their behaviors are. Are they performing the way we want? Then with zoning analysis, which is the other tool that I use more often than not, we're able to a look at heat maps and different behavioral analyses on the page itself. It's not just about clicks, it's about hovers. It's about whether somebody saw something on the page. We can determine specific behaviors that we want to do, and then model that across other segments. Contentsquare, it does require some development implementation. For us, we used our tag manager to implement, so it's not just a code snippet. Especially in today's technology environment where companies are using things like react, and we're having single page applications, it becomes a little more complex to integrate, but it wasn't terrible. It wasn't any harder or any different than any other analytic solution, but it isn't something that on a large-scale site you're going to implement in a day with one tag, but it was fairly easy. Our developers tackled it pretty quickly, and we manage everything through our tagging solutions, so it's fairly optimal as well. If you're looking for software like Contentsquare or a customer experience tool such as Contentsquare, I'd recommend shopping around and finding what's going to fit your company's needs the best. When I say that Contentsquare is a best in class enterprise level piece of software, it is not for everybody, but it does what it says it does, and it does it really well. If that's what you're looking for, and you're serious about looking at customer experience analytics, then Contentsquare very well could be an enterprise level platform for you.

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1 Video
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5 screenshots
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Survicate

19/37
  • Activity Dashboard
  • Behavior Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Design Management
  • Engagement Tracking
  • Heatmaps
  • Issue Tracking
  • Prototype Creation
  • Screen Activity Recording
  • Single Sign On
  • Software Testing Management
  • Trend Analysis
  • Unmoderated Testing
  • Usability Testing
  • User Journeys
  • User Management
  • User Research Analysis
  • A/B Testing
  • API
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • For Mobile
  • For Websites
  • Monitoring
  • Multi-Language
  • Performance Metrics
  • Reporting/Analytics
  • Search/Filter
  • Surveys & Feedback
  • Third-Party Integrations
  • Visual Analytics
See All features
Hide User Experience (UX) Software Features -

Contentsquare

Top Features
22/37
Show User Experience (UX) Software Features +
Survicate
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Contentsquare
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Survicate
  • By Survicate
  • Located in Poland
  • Founded in 2013
Contentsquare
  • By ContentSquare
  • Located in France
  • Founded in 2012
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