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Primarily used by researchers, designers, and product teams, customers include Deloitte, Spotify, Nike, and The New York Times.
Customer-centric businesses that value customer feedback and leverage it to drive growth.
Ease of use, transcription and strong collaborative tools, tagging and highlighting is effortless. I like that i can visualise the future worth of the documentation done today.
Unfortunately, there is no auto-tagging and so a lot of time is wasted manually going in having to search. This becomes a lot of work when you are dealing with many surveys or long interviews.
Great customer service, they've been quick to help us with anything and their roadmap looks great and they also seem to be pretty quick at turning around new features.
It was hard to justify over airtable. The pricing is a bit unclear and I assumed it was 1/5th the actual price because they force you to buy many seats (no matter how small your team is).
I like the search feature most, it is great to have the ability to search in different folders at the same time across different projects. The design is simple, very intuitive and feels solid.
I hate that there's only a bar graph for viewing the results. I would really want more variety on the types of charts, and maybe also add more analysis tools.
My experience has been great due to the simplicity of use and the ease of tagging and clustering. I enjoyed the specificity of it, it does that in a very efficient way.
This will cut down on the time it takes for setting up a new project.
We had a wonderful experience with Survicate from start to finish. We really enjoyed the customization and ability to record partial responses.
I had some feedback on some features but it looks like they might take some time to implement them. Also, the fact that you loose you can't pool a report from all the surveys together is not ideal.
Easy to set up surveys and analyse them (with helpful visuals) and helpful and responsive user support & customer success teams.
We had 0 pain points with Survicate once it was up and running and integrated into our systems.
Survicate effectively solves our survey automation needs. We required a solution that could seamlessly integrate with our ESP and offer in-app survey capabilities, and Survicate delivers perfectly.
I believe this situation should be handled differently, considering we are legacy clients. While some incremental changes may be reasonable, it feels unfair to compel us to upgrade in this manner.
Being able to gather this kind of data and make it easy and fun for clients to provide feedback had a huge impact on our user experience and product journeys and roadmap plans.
Survicate is more limited and question options, quota design and analysis dashboard than similar vendors.
Dovetail
Survicate
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Survicate
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