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Customer-centric businesses that value customer feedback and leverage it to drive growth.
Australian organisations seeking to conduct any type of survey, including employee surveys, Net Promoter Score, customer surveys, 360 degree feedback, team surveys, board surveys, and more.
The UI is amazing, super easy to understand and the AI to create new surveys is an interesting new feature.
I had some feedback on some features but it looks like they might take some time to implement them. Also, the fact that you loose you can't pool a report from all the surveys together is not ideal.
Survicate effectively solves our survey automation needs. We required a solution that could seamlessly integrate with our ESP and offer in-app survey capabilities, and Survicate delivers perfectly.
We had 0 pain points with Survicate once it was up and running and integrated into our systems.
Really good, allows us to greater understand our customers and their pains and how we can solve them.
I believe this situation should be handled differently, considering we are legacy clients. While some incremental changes may be reasonable, it feels unfair to compel us to upgrade in this manner.
We had a wonderful experience with Survicate from start to finish. We really enjoyed the customization and ability to record partial responses.
Survicate is more limited and question options, quota design and analysis dashboard than similar vendors.
I use this survey tool since year 2017 and love it very much. I already recommend it to few of my friends who are event organizer and they like it too.
The only disappointment is the lack of a signature panel.
I like the reliability and flexibility of the tool. I can do all my training survey work with it and it does so in a great way.
I had a major problem with the way the functions were named.
Onboarding with this product was amazing - they have a super simple but helpful training tool (plus resources) then lots of templates so you can get up an going asap.
Lately with all the bots an d trolls attacking and answering many times Facebook polls, I was forced to eliminate them.
Intuitive design, flexibility, excellent customer support, continuously developing features, great roadmap and fulfillment of the roadmap as promised.
A couple of features from e.g. survey monkey missing when I used it.
Prioritize real-user-identified key features according to your needs to find your best fit.
Survicate
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