TalentLMS vs SAP SuccessFactors HXM Suite: Which is a better fit?

Alan C.: My name is Alan. I'm a partner. I use TalentLMS. I give them a five out of five rating. For more views, click below. We chose TalentLMS approximately six years ago. I had reviewed many learning management systems. It's been too long. I can't remember the names. None of them seem to have the package that we needed. TalentLMS clicked I think 95 out of 100 boxes, and so we went with them and have been happy the entire time. We chose Talent for several reasons. The simplicity of the user interface, their service was well-matched to what we needed, and the most important part was we have access to a consultant at Talent. That's just part of the package, and he's been enormously helpful through any... Anything we just could not figure out, he was able to get us there. We did a tutorial that was both video and then one with a live person. That really got us to the point where we could be independent for many of the operations. And then for things that we got stuck on, we had the consultant that was at our disposal and boy, and we'd send an email, we'd get a reply back within 12 hours. It was thorough and it always got us to the next step. If your business is as well matched as ours is to talents services what's offered, it's a win. For anything in the video learning education world, it's probably going to work for you. If it's on a, I can't say about a university basis, it may not be a perfect match for that. But for a small business or a modest, medium-sized business looking at dozens or hundreds of clients, this was a good match.

Justin: Hi, my name's Justin. I'm a Senior Manager II of talent acquisition for Capgemini Engineering, and I would rate SAP SuccessFactors HXM as a four out of five. So previous to SAP SuccessFactors, we were using a number of different applications. And that was the main issue and pain point, was that they didn't hand off to one another or talk to one another. So that was ADP Workforce Now, Taleo Oracle edition, and then also two homegrown proprietary systems that we were using for onboarding as well as workforce management. So the reason that we chose SAP SuccessFactors was, in a post-COVID world, you really have to have the ability to, in a remote manner, engineer and manage the whole employee lifecycle. And we thought that SAP SuccessFactors certainly allowed us to do that and configure the system to our needs and specs. So configuring SAP SuccessFactors was pretty painless. We had the help of both our internal team as well as our client success and implementation teams at SAP. The pain point that we had was the user adoption. It is something that allows you to have the full lifecycle view, so getting the team acclimated to being able to find what they needed at any given time, as well as make it muscle memory to really utilize it to all of its capacity was our main pain point. We've overcome that now. We just finished our first annual performance management lifecycle. And it went very smoothly, so it was a win in the end. The recommendation I would have for anyone considering SAP SuccessFactors for their business is to certainly put the due diligence and time in upfront, have an idea of what you want it to look and feel like, so that the usability is something that doesn't get in the way of what it's meant for, which is to have that full lifecycle view, and truly utilize it as a payroll performance management and applicant tracking system. If you think about that all upfront and you're prepared to do the due diligence and put some time in to configure the system, it really is a value add for your organization and, most importantly, for your employees.