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Omadi vs Dynamics 365: Which is a better fit?

Updated on January 20th, 2025
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Summary
Features in Service Dispatch
27
Best performer
47
  • Accounting Integration
  • Alerts/Notifications
  • API
18
47
  • Activity Dashboard
  • Calendar Management
  • Customer Database
User satisfaction
4.7
User reviews27
Ease of use
4.7
Functionality
4.9
Value for money
4.9
Customer support
4.7
4.4
User reviews5,788
Ease of use
4.1
Functionality
4.3
Value for money
4.1
Customer support
4.2
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Omadi towing software allows towing companies to track, analyze, and increase productivity, while enhancing communication, reducing paperwork, and costs.

Dynamics 365's plans can accommodate for households, individuals, or even enterprises.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-ff60a7d0-8421-4c70-7073-08db7e7d2253
Adoba Y
Product
4.0

Adoba: Hi everyone, my name is Adoba. I lead technical and product at Alphora, a team of roughly seven to nine. I rate Dynamics at a four out of five. So we use Dynamics most for sales and our marketing. The sales Microsoft relationship, sales is a big part of what we do. We also use the service part, which is the customer service. The marketing part of Microsoft Dynamics help us keep in touch with our customers and our sales reps with the product. So being in the Microsoft ecosystem is one of the best things with Dynamics. You have access to the entire product line that just works seamlessly together. Like I said, we do sales, CRM, marketing. All of those things are the individual products that we considered, but Microsoft was able to bring them together. The product for our sales, which we use the most, has really grown. The features that they've added has just been tremendous, and that's the best part about Microsoft Dynamics for us. I think there's always an issue with seat based billing, which is what we have with Dynamics today. I think that's just the biggest issue, and sometimes I think being part of the ecosystem of having access to Microsoft Dynamics to their products is an advantage but sometimes it can also be a disadvantage because, for us, we had everything siloed before in different other products but when we decided to use Dynamics we had to bring sales together into one product, bring marketing together into one product, bring our [inaudible 00:01:22] together into one product. That's sort of a disadvantage. I'm not sure how well these three things are able to work outside of each other if they're not connected under the same system so it was a huge consideration for us and I think for anyone who is wanting to use Dynamics.

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User interface
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157279 video thumbnail}
1 Video
132967
3 screenshots
157279
3 screenshots

Omadi

Top Features
27/47
  • Activity Dashboard
  • Automated Scheduling
  • Calendar Management
  • Customer Database
  • Customer History
  • Customer Management
  • Driver ETA
  • Electronic Payments
  • Historical Reporting
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Project Management
  • Reporting & Statistics
  • Route Optimization
  • Self Service Portal
  • Status Tracking
  • Technician Management
  • Third-Party Integrations
  • Time Tracking
  • Accounting Integration
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Billing & Invoicing
  • Client Portal
  • Contract/License Management
  • Customizable Forms
  • Customizable Reports
  • Dispatch Management
  • Drag & Drop
  • Electronic Signature
  • GPS
  • Inventory Management
  • Job Tracking
  • Location Tracking
  • Mobile Access
  • Performance Metrics
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Updates
  • Reminders
  • Routing
  • Scheduling
  • Service History
  • Work Order Management
See All features
Hide Service Dispatch Software Features -

Dynamics 365

18/47
Show Service Dispatch Software Features +
Omadi
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Dynamics 365
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Omadi
  • By Traxero
  • Located in United States
Dynamics 365
  • By Microsoft
  • Located in United States
  • Founded in 1975
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