# Compare Brevo vs Agile CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Brevo and Agile CRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132996-135148/brevo-vs-Agile-CRM --- # Brevo vs Agile CRM Features and Cost Comparison Last updated May 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BrevoAgile CRM2/4 selected [Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) [## Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $9.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [3,439 reviews](#user-reviews) Positive 3,239 Neutral 117 Negative 83 [## Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) Starting Price $8.99 Value-for-Money 4.1 Functionality 4.1 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [524 reviews](#user-reviews) Positive 413 Neutral 62 Negative 49 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 14,179 reviews from email marketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 75%Fit Missing features Feature ratings Email Campaign Management 4.6 Campaign Scheduling 4.6 Newsletter Management NA Email Tracking 4.6 Customizable Branding 4.5 61%Fit Missing features Not enough reviews Feature ratings Email Campaign Management 3.8 Campaign Scheduling 4.6 Newsletter Management NA Email Tracking \-- Customizable Branding 4.5 User satisfaction User satisfaction 4.6 User reviews[3,439](https://www.capterra.com/p/132996/brevo/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.5 User satisfaction 4.1 User reviews[524](https://www.capterra.com/p/135148/Agile-CRM/reviews/) Ease of use 4.0 Functionality 4.1 Value for money 4.1 Customer support 4.0 Price starts from Price starts from $9Usage Based, Per Month - Free version - Free trial Price starts from $8.99Per Feature, Not provided by vendor - Free version - Free trial Best for Best for Brevo is used by entrepreneurs, ecommerce retailers, marketers, sales teams, developers, agencies, and enterprise organizations. Best for Small to medium size businesses that require sales, marketing and service automation ## User reviews Pros & cons BK Blerta K. Language Instructor > "The functionality and user-friendly interface in terms of email handling are wonderful and our small teaching faculty was able to design and mail gorgeous monthly newsletters to our..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7119704) AL Amanda L. Head of Marketing > "The only thing that really bugs me is the clunky workflow when duplicating campaigns. If I want to take a successful email and quickly resend it to the people who didn't open it (or..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142092) VR Verified Reviewer Owner > "Email campaign creation, contact management, automation, and reporting are all in one place, which made it efficient to manage our marketing activities." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480) VR Verified Reviewer Owner and Administrator > "The main downside is that suspension messages could be clearer. When a transactional SMTP account is suspended, it can be stressful for a small business because important platform..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693) CL Cristiano L. CEO > "It´s a complete Marketing platform with the resources I need for my SaaS. In one platform I have CRM, Automation, SMTP, whatsapp, Deals and more." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987) FR Frank R. Billing Specialist > "There are some valid engagement data that is flagged strangely and that confuses me when I go through campaign performance that relates to billing." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142) SB Stefano B. Founder and CEO > "The customization capabilities have allowed us to create workflows that match our exact processes rather than forcing us to adapt to rigid system limitations. While the webhook..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7014349) SM Sherry M. Executive Manager > "We also may get unsubscribes that do not realize we use Brevo for informational purposes and not just marketing and we get concerned the guests may no longer get pertinent emails." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7116190) AM Antoine M. Marketing advisor > "You can create campaigns, manage contacts, automate emails and even use SMS tools." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128) AS Andreas S. Co-founder > "Pricing not very transparent, still no idea what the difference between the free & starter plans is. If you have more than 500 subscribers, it gets expensive." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7140818) SG Sebastian G. coo > "The drag-and-drop email builder is ituitive, and the automation workflows make it simple to create personalized experiences for different customer segments." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497) MT Marios T. President > "The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7118246) VR Verified Reviewer Owner > "The platform offers useful tools for email marketing, contact management, and campaign tracking." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480) AP Anil P. Founder > "The inability to find how to use transactional emails, as each click on transactional->templates redirected to campaigns->templates." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6822712) TV Tuananh V. Marketing > "I also appreciate having multiple features (email, SMS, CRM) in one place, which promises to save time and effort in the future. While it's still too early to give a deeper assessment..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852296) Lauren R. Owners > "With migration of our database to Brevo, we lost several hundred contacts bc they were from Gravity forms outside of the “allowed timeframe” I did feel that this hurt us in the..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6856016) Clare P. WordPress Development Lead > "Brevo's delegated account access means that my clients can take care of simple tasks by themselves, and I can easily access their account if they need help with more technical tasks." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7036177) DrJohnCobin C. Manager > "I signed up because I want to do mailings to thousands of Baptist churches and hundreds of others for my businesses. But I found that you do not permit such things." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446) Roman J. onwer > "When we ran into difficulties, the support team helped us with advice and opened our eyes to the fact that it’s not just about the quantity of emails sent, but also about the content..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7093439) RG Renato G. Cofounder > "The SMS confirming my phone number never arrived, so I had to use the chat to resolve a problem that could have been easier to resolve." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097771) Faydra D. F. Most-Things Web Consultant > "I primarily use Brevo as a tool so that I and my clients can receive transactional emails through our WordPress sites, and it's outstanding for that." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342) JG Jerzy G. DJ, Producer and Remixer > "when sending a campaign having a limited amount of mails to send, there is a big inconvenience: if let's say your monthly limit is 300, you might want to select 2 contact categories..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6470031) GR Gustavo R. Chief Enthusiast > "Very generous free plan (300 e-mail messages per day which can not only be used for e-mail marketing, but also for transactional e-mails and SMTP sending)." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6827819) CL Cristiano L. CEO > "Some time there are new functions that I wasn´t using that don´t work fine, new configurations, but the support can solve in time." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987) RS Radenko S. CEO > "Positive, good support service, tools necceserz to start and run zour email campaigns, segmentatyion is good, good repaort even in the free plan" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7079068) FR Frank R. Billing Specialist > "There is inconsistency in spam filtering of incoming campaign analytics." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142) Henrique de Souza R. Head of Customer Success > "I really like Brevo because it's easy to create templates and integrations, and it also allows you to view logs in real time." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7117568) AV Arnaud V. Founder > "The editor can be tinkering if you want to work with conditional variables and specific layout/styles. But maybe I'm overcomplicating my logic in the e-mails too..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7005928) LW Llewellyn W. Media and Communications Manager > "Additionally, setting up workflows and managing subscriber lists is straightforward, helping users save time and focus on engaging their audience effectively." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828150) MK Max K. CEO > "I think Brevo has an overly sensitive algorithm related to email deliverability and customer engagement." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7046744) WD Warren D. Marketing Manager > "affordability, we do not send a huge number of emails out per month but do have a lot of contacts across several entities and Brevo's fix rate monthly account works very well for us." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6883558) Renan D. Founder > "I like least about Brevo is the loading of unnecessary resources in e-commerce, the lack of clarity about the billing process, and the limited automation features for push..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6500673) NO Naj O. Digital CRM > "We appreciate the intuitive and comprehensive features the most, especially how easy it was to manage email campaigns, segment audiences and track analytics in one place." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7050024) CG Charles G. Owner > "The biggest pain point so far seems to be process for adding new individual contacts. Because Brevo offers many features beyond emailing, it means that adding a new contact involves a..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6778102) KB Konrad B. Fundraiser > "Brevo allows me to do my most important part of work - be in a constant contact with the donors of my organisation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933) JS Joao S. Team leader > "The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7049987) KB Konrad B. Fundraiser > "Marketing campaigns allow me to send my most important messages for the donors of my organisation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933) SG Sebastian G. coo > "Some parts of the interface feel a bit clunky or uninuitive, especially when navigating between campaigns, contacts, and automation workflows." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497) SC Simone C. Writer > "I use it to send out my noncommercial newsletter about writing. Both the stats and the way they're presented are very helpful in my understanding my public." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852183) LC Lucy C. Business Technology Consultant > "When using a popup form it is not possible to customise the URL for double opt-in subscribers." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6853381) AH Adrian H. CEO > "There are simple ways to set up forms within the interface that allows sign-up connection without the need to use any other form plugin." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7003130) RA Richard A. Secretary > "There are restrictions on sending emails that I didn’t know about when I registered" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7139214) RCR Rodel C R. Journal Editor > "Segmentation, templates, and scheduling aid us to notify authors and reviewers adequately with good value, without aggressive learning curves." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6877106) PD Paul D. Operations Manager > "The cost of the packs is quite high, so make your subscription work for you, can get expensive if your database fills up" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6821044) VR Verified Reviewer Owner and Administrator > "Overall, I would recommend Brevo for small businesses that need reliable transactional email and useful delivery logs, especially if they are starting with modest email volume." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693) OA Odueki A. CEO > "Some users might not like or could find it limiting due to the learning curve — especially when it comes to setting up workflows, lead scoring, and tagging." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6854447) GM Giulio M. CEO > "I'm using Brevo from almost 5 years, it simplify at the most my needs to make campaigns to have more leads, even for wide or very small numbers of sendings." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7024863) DrJohnCobin C. Manager > "Lots of service interruption due to internal policy of Brevo not clearly explained before purchase.!!" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446) BY Bahnas Y. Project Manager > "The layout is clean and the tools are organized in a way that makes sense even if you are not deeply experienced with email platforms." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7048165) MN Muna N. Designer > "Occasional delays in email delivery or reporting may occur." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7083179) IB Ilenia B. Marketing Automation manager > "The automation features are particularly interesting because they allow you to manage the database with internal actions as well as automate external communications via email or SMS." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6495091) VR Verified Reviewer Marketing Executive > "The email template customization options are limited and less visually appealing." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7004529) VR Verified Reviewer Graphic Designer > "Overall, Brevo is a solid email marketing platform that is user-friendly for designers, offering a quick way to create attractive campaigns and manage client communication, but it may..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6575696) EL Eddy L. Founder > "Campaign builder and pre-configured campaigns are sometimes confusing and most of the time not inline with our cms." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6823451) MM Michele M. Operations Manager > "Not only did it allow us to mass mail to all our clients weekly news letters which cut our time in half but it also incorporates many other wonderful features that we were able to..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6680142) MW Mark W. Owner > "Payments can fail and during the weekend, support can be slow." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7080740) AK Anuj K. President > "Bravo allows us to merge our mailing lists and prepare the newsletter via the platform." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6817603) HPK Himadri Protim K. MD > "I haven't been able to find the merging option, which would allow me to avoid repeating the contact entry twice." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6839277) KE Khalid E. Founder > "It saves time and offers fantastic features like multiple mailing lists, easy-to-run advanced campaigns, seamless integration of web interfaces and chat elements, and highly..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6501425) AB Arthur B. Product Manager > "I also find the pricing model somewhat unclear; most of the support tickets I’ve opened were to clarify doubts about how pricing works." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6824051) OT Ojo T. Copywriter, Mobile and Web developer, Data analyst > "I did so for but for Brevo, I unconsciously dived into it, started checking around and within 10 minutes I got a hang of what it does and how it was perfect for my needs(which is a..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6493808) LS Luke S. Marketing and Web Admin > "If you have a large list of contacts which is not up to date, you could get your account suspended for having to many unsubscribed contacts." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6730381) UJ Umer J. Corporate Sales Manager > "I recently run an email campaign for our upcoming webinar and Brevo helped me to design a really eye-catching design for that." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6815114) VR Verified Reviewer Owner > "The contact and recipient count was sometimes confusing." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480) HG Hannah G. Design and Projects Marketing Manager > "We made the switch to Brevo from a well-known large e-marketing platform and we found the ease of use better, the design capabilities better and the quality of customer service..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6409130) FG Fernando G. Owner > "automating email blasts and social media posts isnt a capability that it currently has." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6859549) KB Konrad B. Fundraiser > "Free plan for unlimited contacts with not so small amount of e-mails per day (300)." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933) FS Frhan S. Clara > "Many messages end up in spam, making them invisible and failing to achieve the campaign's goal." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6819999) DK Dhaval K. SR BDE and Consultant > "The best thing they have taken care of is when you draft your email you can have a mobile as well as desktop version that how your email would look like so these are small things that..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6465254) MnM Mônica M. GMT > "Since I am still learning, I sometimes find the automation features a bit confusing to set up." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7098560) Attila P. Owner > "Brevo handles both my transactional emails and marketing newsletters reliably, and the setup was straightforward." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141767) MD Mo D. Marketing Associate > "Sometimes the functionality of moving certain elements in the email can be cumbersome." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6857443) UG Ulysses G. CTO > "For a company like ours with a large contact base and varied use cases, it's helpful to have a platform that handles multiple tasks under one roof." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6854937) AM Antoine M. Marketing advisor > "Some advanced features are less deep than very premium competitors." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128) TM Tiffany M. CEO > "My overall experience with Brevo has been positive—effective spam blocking with room for improved notifications." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7044028) YZ Yoav Z. Director > "Also pricing feels a bit confused: for example, looks like it's more worthwhile to stay on a free package than move to pay as you go because you lose your free allocation?" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6814343) VR Verified Reviewer Web Developer > "The platform is very intuitive, and the documentation is extensive, so I can usually find everything I need without contacting support." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7054728) AB Arthur B. Product Manager > "There are also occasional stability issues — I’ve been locked out of the platform at times when I really needed access." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6824051) VR Verified Reviewer Owner and Administrator > "Brevo’s free transactional email service is very useful for a small online teaching platform like mine." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693) CB Christian B. CEO > "What I disliked about the platform is that, due to the fact that it is a multi-tool platform, it takes a few hours to learn how to use it well." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828871) [View Reviews](https://www.capterra.com/p/132996/brevo/reviews/) MS Muadzam S. Area Manager > "It provides solid security and lets our team manage leads, tasks, and collaboration from one easy platform." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7047889) FK Farman K. Software Developer > "Many users mention glitches, slowdowns, and other issues with automations or integrations from time to time, which get irritating when..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7051973) MS Muadzam S. Area Manager > "Real-time collaboration and automated workflows boost productivity and make managing multiple locations much easier." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7047889) DS D S. other > "Unbelievable response to put garbage data into a CRM as a work around which then negates nearly all the other functionality e.g.,..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6141563) FK Farman K. Software Developer > "This unified view helps teams move faster on opportunities and maintain better relationships without juggling multiple separate tools." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7051973) Ana Paula E. Environmental Consultant > "It also lacks some functions such as project management, something that certain competencies do have." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6025702) AaM Alfiya ashfaque M. Software Engineer - QA > "I have used this for a year and a half and it is pretty good platform to use if you are a sales guy. Since I belong to the engineering..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___6670464) AL Aaron L. President > "I'm now unable to send even regular text-only emails from our company's gmail account to any yahoo account, regardless of the number..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3908131) Marko S. Administrator > "All tasks sorted and we actually made profit using it, unparalleled task management being the top feature." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187) MB Michael B. Founder > "Such a good price for great features and a good UI. But some glitches prevent me from using it any longer." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6159532) MB Mark B. Owner > "This CRM offers so many options it can feel a bit overwhelming to use but their customer support were also very helpful." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7006874) JD Jasmine D. manager > "you also cannot download your campaigns and have to apistakingly go through and either have a replacement app ready or post everything..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127) Gina S. Process Management Analyst > "From the mobile application we can manage our email or website marketing without resorting to complex systems, I like the simple..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6190614) MP Mike P. President > "Cannot develop a long-range program without running into the limits on "nodes" per sequence or number of sequences." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3811955) VR Verified Reviewer IT Recruiter > "This platform provides an extensive array of functionalities, such as automated email campaigns and customizable dashboards, that..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4797526) ZM Zandrich M. CMO/COO > "Although it would be difficult to find fault with Agile on the surface, Agile CRM lacks integration with a few niche APIs we happen to..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3522436) VR Verified Reviewer Assistant Professor Pediatric > "It offers an intuitive interface, robust customization, advanced reporting, seamless integrations, powerful automation, mobile..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4807926) Minsu K. CEO > "The help files and tutorials were of poor quality and were not always maintained up to date with changes in the software's layout, for..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4416145) Caleb T. Mechanical Engineer > "I use it every day, and once you get the hang of the workflow, it is pretty helpful." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7010856) TJ Timo J. marketing expert > "Also not using it's full potential, seems difficult." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6040958) Marko S. Administrator > "All thanks to Agile and its features." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187) JD Jasmine D. manager > "Then when i wanted to cancel they wouldn't call me to cancel (they require a phone call to cancel) and charged me ANOTHER month." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127) VR Verified Reviewer IT Recruiter > "Agile CRM stands out as a remarkable CRM platform that empowers businesses to efficiently handle customer relationships and sales." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4797526) Almodyr B. Data Analyst > "The least I like about Agile CRM is that it can be difficult to use for new users and that the interface can be a little confusing." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4616610) Marko S. Administrator > "Unique and absolutely CRM that we will use a a paid version - yes, it is that great." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187) JD Jasmine D. manager > "Over the last year the campaigns stopped sending emails and the last 6 months they stopped sending altogether." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127) PK Petteri K. Coach > "The best thing about Agile CRM is the combination of CRM and marketing features, along with its very competitive pricing." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6106461) TJ Timo J. marketing expert > "It was bit difficult to use and to deploy." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6040958) VR Verified Reviewer HR > "I can easily customize the CRM to suit my specific needs and workflows, ensuring that I have the most effective tools at my disposal...." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4790693) JM Jack M. CEO > "The product not working was bad enough and the inflexible service was the icing on the cake." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3526044) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "Its user-friendly design and array of features, such as email marketing, sales automation, customer service, and a mobile app, make it..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494) Michael M. Loan Consultant > "It can be a bit on the tedious side to customize and set up." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4382434) Marko S. Administrator > "Customer support is amazing amd" [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187) JD Jasmine D. manager > "They refused to give me any compensation for all the months of their product not working." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127) CD Chris D. Specialist > "Agile CRM offers powerful automation features, such as lead scoring, email campaigns, and workflow automation." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4699940) SW Sam W. Marketing Manager > "Multiple issues with email deliverability." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3584071) DC Divaldo C. CEO > "I had integrated the agile CRM with facebook and since we had ads running to capture leads, it was spectacular, because the automation..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4460808) SW Sam W. Marketing Manager > "Doesn't deliver on the majority of promises it makes." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3584071) VR Verified Reviewer Tech consultant > "Our organization relies heavily on Agile CRM for daily operations, as it's utilized across all departments to handle various tasks,..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4772551) CS Chiara S. Consulente freelance > "You buy the solution, you pay a solution and then clicking here and there you just realize you didn't buy the all package because..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622) VR Verified Reviewer US IT Recruiter > "The process of setting up an account is simple and hassle-free, and the level of customer support provided is exceptional." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4799538) JM Jack M. CEO > "I don't have time to do that I just wanted to cancel the plan." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3526044) VR Verified Reviewer Assistant Professor Pediatric > "I am highly impressed with Agile CRM as a comprehensive customer relationship management solution." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4807926) SP Shekhar P. Digital Marketing > "Always has server delay issue, did not send emails to contacts just shows email sent in activities." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3142602) VR Verified Reviewer Senior Software Engineer > "Moreover, the extensive range of features available is unmatched, and the ability to automate repetitive tasks has been a real..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4777654) Marija Š. Customer Success Manager > "Features like bulk actions based on contact name / email, selecting unsubscribed contacts from the campaign reports tab etc. are..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2691870) VR Verified Reviewer Senior Software Engineer > "We can track the work done by every individual easily and also we can micro manage our project." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930) LM Lee M. Managing Partner > "They blame this on an internal API Key issue - again been weeks on something as simple as resetting your password." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "I have found it to be a great tool for managing customer relationships, automating marketing tasks and tracking leads." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494) LM Lee M. Managing Partner > "Used to use heavily (20,000+ contacts) but it'd become such a broken product I wouldn't recommend it to even the smallest of users." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142) Mohammadd S. Hr > "I had a good time working with agile crm For my email marketing and tracking and helped me in my business" [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4786837) SB Steven B. Owner & Manager > "Lots of lip service but they will ignore customer needs wherever possible, especially when the software stops working for no reason." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2942799) Mansur S. Product Manager > "Additionally, the lead scoring feature makes it easier to prioritize leads based on their behavior." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4322827) EE Emre E. CEO > "After 2 years, I saw 3 unauthorized charges from agilecrm from my credit card." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3185286) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "Agile CRM is an ideal CRM for small business owners and professionals looking for an easy-to-use tool to help manage their customer..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494) CS Chiara S. Consulente freelance > "There are also so many other bugs not solved from months like the Facebook integration..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622) Mansur S. Product Manager > "Additionally, it offers a range of pricing plans to suit different business needs." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4322827) CS Chiara S. Consulente freelance > "All the flows are compromised by the campaigns not sent." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622) VR Verified Reviewer Senior Software Engineer > "We can easily track all our project related tasks and all." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930) AL Aaron L. President > "Setup is confusing." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3908131) VR Verified Reviewer HR > "The user interface is straightforward and easy to use, making it a breeze to navigate through the platform. But what really impressed..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4790693) MK Matthew K. adfdas > "Frustrating." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4570972) LM Lee M. Managing Partner > "Agile CRM at one point was a great reasonably-priced solution for start-ups looking for basic contact management with some campaign..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142) AL Amanda L. Consultant > "This is a BIG con! If you are in Australia, prepare for repeat 4am phone calls from their sales team and agents who clearly do not..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2802024) CD Chris D. Specialist > "These features can help businesses save time and increase productivity." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4699940) KK Kimberly K. Head of Investor Relations > "Querying on groups of people is inconsistent and inaccurate." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495) VR Verified Reviewer Technical Lead > "We can micro manage tasks using Agile ." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4262896) KK Kimberly K. Head of Investor Relations > "I was regularly trying to get customer support to find me answers but they were never able to solve my problem." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495) VR Verified Reviewer Technical Lead > "The main goal of Agile CRM is improve business relationship ." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4262896) MS Maria S. Co-Founder > "Support is terrible; email sending is spotty at best." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3302041) Michael M. Loan Consultant > "the customizations and integrations are fantastic. " [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4382434) GM Graham M. Director > "So its solid if you want a cheap option but I have just had a terrible time of late." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3103078) VR Verified Reviewer Senior Software Engineer > "With minimal amount we can easily maintain our project." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930) VR Verified Reviewer CEO > "Hopelessly bad - we changed over a year ago and cannot get the payments suspended" [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3349421) Valor L. Growth Manager > "Agile CRM honestly does well, except its ui/ux is not very friendly, and I get lost quite often, and there's lots of tabs and clicking..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3290014) LM Lee M. Managing Partner > "It has no reliability at this point." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142) VR Verified Reviewer CTO > "I recently switched to agilecrm after trying out several CRMs and I couldn't be happier." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4512016) Valor L. Growth Manager > "Unfortunately, I just want things simple for my simple brain." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3290014) KK Kimberly K. Head of Investor Relations > "From the beginning, Agile was an inflexible tool that I managed to use for the very simple tasks of sending out newsletter and other..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495) AL Amanda L. Consultant > "I am gobsmacked that a global company with a product of this quality, can't get their timezone planner better organised. " [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2802024) [View Reviews](https://www.capterra.com/p/135148/Agile-CRM/reviews/) ## User interface 4.62 (3,439) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) 4.12 (524) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Brevo Top features 38/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Process/Workflow Automation - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor [See all features](https://www.capterra.com/p/132996/brevo/#features) Agile CRM 32/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Process/Workflow Automation - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor [See all features](https://www.capterra.com/p/135148/Agile-CRM/#features) ### Recognition Brevo is recognized as a top-rated tool in 4 Capterra Shortlist reports Agile CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Brevo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Agile CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Brevo - By Sendinblue - Located in France - Founded in 2012 Agile CRM - By Agile CRM - Located in India - Founded in 2012 ## 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