Brevo vs Dotdigital: Which is a better fit?

Cristina C.: Hi, I'm Cristina. I'm an owner manager. I give Sendinblue a three out of five. For more reviews like this, click the link below. Before Sendinblue, I was using Klaviyo. However, Klaviyo seemed to me to be too large of a CRM, too robust, too complex. I needed to simplify, so I chose Sendinblue, which was an easier, smaller to manage CRM. The other reason was the costs involved with Klaviyo. As a solopreneur, I was looking for something that was more affordable. I chose Sendinblue because I needed something that was a little bit more simple and less complex to use for a solopreneur. I also wanted something that was more affordable as a solopreneur, so I chose Sendinblue. Getting started with Sendinblue was quite a large learning curve. Even though it seemed like the simplest CRM, the learning curve in getting it attached to my website was quite steep. The customer service also was a little bit lacking in getting it set up. If you're thinking about switching over to Sendinblue as your CRM, be prepared for a learning curve. I would advise to jump on the website, have a look through the Sendinblue Academy, and then get in touch with your host and just see what exactly you need to do to set it up and integrate it with your website and your [inaudible 00:01:34] commerce, or whichever commerce you are using.

Sean D.: Hey, I'm Sean. I'm a marketing coordinator. I give Dotdigital a four out of five, and for more reviews like this, you can click below. Prior to using Dotdigital, my team was just using Salesforce and spreadsheets. It was not really ideal as there was a lot of disconnect between processes, and we just needed an all-inclusive solution. Dotdigital, we chose that just because it kind of gave us a platform to put all of our processes that were asynchronous together into one cohesive piece. It really helped us streamline everything we were doing and it really helped keep my team organized. Getting started with Dotdigital is actually one of the easier processes that I've ever done on a team taking on a new software. Dotdigital provides a really awesome set of courses on their site, and you can even get certifications through their website to help you learn what you need to do in your role. If you're thinking about taking Dotdigital, I would say, go ahead, reach out to a representative, see if they can give you a little demonstration. On top of that, you can look into any of the documentation and video demos they have on their site. It was really useful in getting to know the product before we actually made any decisions.