# Brevo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Brevo Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more. Source: https://www.capterra.com/compare/132996-156652/brevo-vs-Instant-Bulk-SMTP --- # Brevo Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Brevo ## What is Brevo? Launch high-converting email, SMS, push, and WhatsApp campaigns in minutes. Unify your store, website, and campaign data into a single customer view to precisely target VIPs, cart abandoners, and lapsed buyers. Activate proven automations including abandoned cart recovery, browse abandonment, price-drop alerts, back-in-stock notifications, and VIP early access. A/B test subject lines, offers, and CTAs to optimize performance. Scale your delivery with intelligent warm-up, throttling, frequency caps, and send-time optimization. Monitor revenue, average order value, and conversions in real time with comprehensive analytics. Transform one-time buyers into loyal customers with automated post-purchase flows, replenishment reminders, review requests, and win-back campaigns—all managed from a single, powerful platform. ## What is Brevo used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/)[Email Management](https://www.capterra.com/email-management-software/) Recognitions Shortlist Best ease of use Overall rating Based on 3,439 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 2% Pros & cons Beginner-friendly CRM platform Intuitive and organized interface Frequent technical glitches and delays Strict account controls and unclear policies Starting price $9 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Email Marketing / 2026 - Sales Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... - All-in-One Marketing Platform / 2026 - Lead Nurturing / 2026 Our "Best of" badge program showcases products with the highest ratings... ## Brevo alternatives Highest Rated [4.8 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (6,228)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/132996/brevo/alternatives/) ## Who uses Brevo? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 506 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 506 reviews Administrative 24% Administrative 24% Marketing 18% Entrepreneurs/ Owners 11% Creative & Design 11% Others 35% Top industries Based on 506 reviews Computer Software 29% Education Management 23% Information Technology and Services 22% E-Learning 13% Other 13% ## Pros and Cons Beginner-friendly CRM platform 94% positive reviews out of 779 Most users report ease of use makes setup, configuration, and daily CRM tasks accessible for all skill levels. Corinna S CEO, founder and product manager, 2 - 10 employees. "It's easy to use, the documentation is great and detailed so that I can use it without any dev help." Frequent technical glitches and delays 56% negative reviews out of 236 Most reviewers indicate bugs, slow performance, login problems, and inconsistent feature reliability disrupt workflow and require extra troubleshooting. Marc P IMD, 2 - 10 employees. "Dishonest practices and a tool that shows many bugs in the builder." Intuitive and organized interface 93% positive reviews out of 379 Most reviewers find the user interface clean, logical, and easy to navigate, reducing confusion and improving workflow. Laura Z Coordinadora de Educación Continua, 501 - 1,000 employees. "The menu is easy and intuitive, the interface is clean, it allows people who do not have much knowledge to interact easily from the beginning." Strict account controls and unclear policies 59% negative reviews out of 227 Most users report account management involves frequent suspensions, slow validation, unclear compliance rules, and limited transparency from support. Brett R MD, 2 - 10 employees. "you constantly suspend accounts and it take forever to get them unfrozen. " Comprehensive email marketing toolkit 94% positive reviews out of 293 Most reviewers describe email marketing as streamlined, versatile, and effective for campaign creation, automation, and audience segmentation. Tiago R Programmer, 1 employee. "Sendinblue provides a comprehensive email marketing solution that offers a range of features to help businesses create and manage effective email campaigns." Confusing list management features 41% negative reviews out of 74 Some reviewers find list management unintuitive, with unclear navigation, awkward organization, and difficulty updating or segmenting lists. Simone C Writer, 1 employee. "The managing of mailing lists can be a little confusing sometimes." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.5 (1,233) 72.51% of 1233 reviewers that rated this feature as important or highly important Brevo offers straightforward tools to import, segment, and update contacts, making list organization simple. Users think the segmentation, duplicate detection, and integration with automation are valuable, but some mention the need for better bulk management and duplicate merging. Email Campaign Management 4.6 (1,232) 78.98% of 1232 reviewers that rated this feature as important or highly important With this capability, you can design, automate, and schedule email campaigns using templates and a drag-and-drop editor. Reviewers appreciate the intuitive interface, easy segmentation, automation options, and the ability to track campaign performance efficiently. Campaign Analytics 4.5 (873) 77.43% of 873 reviewers that rated this feature as important or highly important You get real-time insights into open rates, clicks, and conversions for each campaign. Reviewers indicate the analytics are detailed, easy to interpret, and help optimize strategies, though some wish for more advanced metrics and faster dashboard updates. Reporting/Analytics 4.4 (868) 77.07% of 868 reviewers that rated this feature as important or highly important This aspect helps you track email performance with clear reports, KPIs, and integration with tools like Google Analytics and WooCommerce. Some users say the reports are reliable and exportable, but a few want more filtering options and advanced analytics in lower tiers. Mobile Optimization 4.5 (841) 69.56% of 841 reviewers that rated this feature as important or highly important It gives you responsive email layouts and mobile previews, ensuring campaigns look good on any device. Some reviewers find the mobile optimization reliable and easy to use, though a few mention occasional formatting issues or limited customization for mobile layouts. Email Tracking 4.6 (695) 83.60% of 695 reviewers that rated this feature as important or highly important Track delivered, received, and opened emails Brevo 109 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Create and automatically send premade copy in response to customer messages Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Track and manage schedules and meetings via an integrated calendar You get real-time insights into open rates, clicks, and conversions for each campaign. Reviewers indicate the analytics are detailed, easy to interpret, and help optimize strategies, though some wish for more advanced metrics and faster dashboard updates. Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Group campaigns by project, client, or campaign for better management. Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Manage various distribution channels, build relations with channel partners, and track their performance Track the amount of clicks on individual products to measure campaign results Provides a channel for team members to share media files, communicate, and work together Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Brevo offers straightforward tools to import, segment, and update contacts, making list organization simple. Users think the segmentation, duplicate detection, and integration with automation are valuable, but some mention the need for better bulk management and duplicate merging. Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Visualize and analyze customer experience across all touchpoints and channels Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Import and export data to and from software applications Ability to restore deleted, hidden, or lost data from an email server/system Protect sensitive data for digital privacy Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience With this capability, you can design, automate, and schedule email campaigns using templates and a drag-and-drop editor. Reviewers appreciate the intuitive interface, easy segmentation, automation options, and the ability to track campaign performance efficiently. Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Ability to oversee and optimize the operations of a mail server Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Primarily serving startup companies Adds a customizable form to the landing page, usually for the purposes of lead generation Ensure compliance with the General Data Protection Regulation protocols Add, edit, and manipulate HTML code directly Store and manage images Track interaction history by documenting conversations for contacts Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Manage contacts across multiple mailing lists Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions Manage the process of planning and scheduling meetings, including agenda creation Personalize text messages using templates and custom fields Access software remotely via mobile devices It gives you responsive email layouts and mobile previews, ensuring campaigns look good on any device. Some reviewers find the mobile optimization reliable and easy to use, though a few mention occasional formatting issues or limited customization for mobile layouts. Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Book meetings and appointments through a website or digital platform A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Preview materials before finalizing projects Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns This aspect helps you track email performance with clear reports, KPIs, and integration with tools like Google Analytics and WooCommerce. Some users say the reports are reliable and exportable, but a few want more filtering options and advanced analytics in lower tiers. Planning and managing of resources and procedures to mitigate the impact of events and incidents Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Plan daily routes to optimize employee scheduling and provide directions Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Group leads or contacts based on their specific characteristics An email inbox that can be accessed and managed by multiple individuals Add and maintain centralized email signature(s) across an organization Internet standard communication protocol to transmit electronic mails Send promotional campaigns or transactional messages via text messages Send messages via SMS Manage campaigns and track engagement for marketing efforts across social media channels Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Filters used to determine different types of malware threats Add or remove subscribers from mailing lists Process of managing customer subscription lifecycle for a recurring service or a product Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks SaaS, web-based, online deployment Track and analyze information regarding website visitors Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain Monitor activity of individuals who visit your website using cookies Control system access and/or deliverability for applications and email addresses An extended application or connector that enables users to perform additional services with their current set of tools What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.5 (3,403) 4.5 Based on 3,403 reviews ## Pricing Value for money 4.5 (3007) Free Version [View pricing plan details](https://www.capterra.com/p/132996/brevo/pricing/) Starter $9.00 Usage Based,Per Month It includes: - From 5,000 emails/month - Email & SMS - Drag & Drop email editor - AI content generator - Email templates - Advanced segmentation - Forms - Basic reporting & analytics - Email support Standard $18.00 Usage Based,Per Month It includes: - Everything in Starter - From 5,000 emails/month - Marketing automation - AI send time optimization - Landing pages - A/B Testing - Advanced Statistics - Phone support Professional $449.00 Usage Based, It includes: - Everything in Standard - 150,000 emails per month included - WhatsApp, Popups, Mobile & Web Push - Multi-user access - Contact scoring - Advanced ecommerce features - AI segmentation - AI Data Analyst - Phone support Value for money 4.5 (3,007) 4.5 Based on 3,007 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (3007) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (3,007) 4.5 Based on 3,007 reviews ## User reviews Overall rating 4.6 Based on 3,439 reviews Filter by rating 5(2466) 4(773) 3(117) 2(28) 1(55) Mentioned topic Sorted by most recent CP Claudia P. Formadora Education Management ### "Easy to Use Platform with Excellent Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 13, 2026 My overall experience with Brevo has been very positive. The platform is easy to use, intuitive and great for creating email campaigns without unnecessary complexity. What stood out the most to me was the customer support — fast, professional and genuinely helpful. Even when I had an issue accessing my account, the team handled everything with kindness and efficiency. Overall, I think Brevo offers a great balance between usability, features and value for money. Pros What I like most about Brevo is how easy and intuitive the platform is to use. Creating email campaigns and managing contacts feels simple, even without a very technical background. I also had a great experience with customer support recently — fast, helpful and genuinely kind. Romeo was especially professional and supportive throughout the process. Overall, Brevo offers a very good balance between usability, features and value for money. Cons One thing that could be improved is the account recovery and email change process. If you lose access to your old email address, updating login details can become quite complicated. That said, the support team was very professional and helpful in finding a solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Computer Software ### "Does what it needs to do. No complaints." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 12, 2026 I use Brevo for my newsletter. It works. Automation is easy to set up, email tracking gives me what I need, and the CRM is simple enough to manage without prior experience. Support is responsive. I'd recommend it. Pros All-in-one. Automation, email sequences, tracking, analytics, and a simple CRM - all in one place. No need to juggle multiple tools. Support is solid too. They actually respond and help. Cons Nothing major so far. If I had to pick something, the email template editor could be smoother. But it's not a dealbreaker. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NO Nick O. CEO E-Learning ### "Integration with a Multi Agentic Generative System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 12, 2026 Overall it was good dealing with a challenging MAGS project and having to integrate Brevo with various other agents Pros The patience and determination to solve some persistent problems which we are sure others did not have due to the leading edge nature of our project Cons Tech support needs to get up to speed with previous tickets from a client as we had to repeat facts a few times! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Admin Accounting ### "Easy-to-Use Marketing and Email Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2026 My experience with Brevo has been very positive. It helped simplify marketing tasks and made managing campaigns and customer communication much more efficient. Pros Brevo is user-friendly and makes email marketing, automation, and customer communication simple to manage. The platform is organized, reliable, and easy to navigate. Cons Some advanced customization features could be more flexible, but overall the platform works smoothly and is easy to learn. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Founder Information Technology and Services ### "Brevo Makes Email Automation Simple and Fast" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 9, 2026 I’ve had a great experience with Brevo. It helped me automate my website emails easily, and the setup process was straightforward. The platform feels clean, reliable, and efficient for managing email communication. Pros Email sending speed and overall clarity are excellent. The platform is easy to understand and works reliably for automating website emails. Cons The email credit limits could be more generous, especially for growing businesses and higher-volume campaigns. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VK VINAY K. Sr. IT Manager Education Management ### "Reliable and User-Friendly Marketing Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 8, 2026 Our overall experience with Brevo has been very positive. We have been using it regularly for email campaigns, customer engagement, and communication management. The platform is stable, easy to use, and offers good value for money. Features like automation, templates, analytics, and contact management make daily tasks easier and more organized. Even when we face technical challenges, the support team usually helps with proper solutions and guidance. Overall, Brevo is a reliable platform for businesses looking for an affordable and effective email marketing and communication solution. Pros Brevo is very simple and easy to manage for daily communication and email marketing activities. The interface is user-friendly, so even new users can quickly understand the platform without much training. We like the automation features, campaign management, contact organization, and reporting tools. It helps us manage customer communication efficiently and saves a lot of time. The pricing is also reasonable compared to other platforms, especially for growing businesses. Their support team is knowledgeable and usually provides proper guidance whenever we face technical or configuration-related issues. Cons One area where Brevo can improve is support response time during urgent technical issues or third-party integrations. Sometimes chat or ticket replies take longer than expected, especially during busy hours. A few advanced features also require better documentation for beginners. Apart from that, the overall platform works smoothly and reliably for most business requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rishab R. Sr Manager Product and Brand Management Telecommunications ### "Best Email Tool for allround performance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2026 Its been a long and never ending story with Brevo. It is an allround tool for my monthly email marketing which helps to keep in touch with my interactive audience. Pros Brevo is a cost-effective and an intuitive tool for marketing teams with best email management features. The UI and UX of the tool gives great feedback for the decision makers to create their content and send beautiful campaigns to the audience. Cons Halting few features in basic plans, like work flows, AI emailer, and other few more. Although they are not deal breakers but I would want more automation for not only transactional but marketing mails too. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Due to its restrictions in features and limited functions for analytics. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Glen S. Realtor Real Estate ### "Waste of my money and my time" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 7, 2026 I have tried repeatedly to contact Brevo by both phone and email but unfortunately have received little meaningful support. Phone calls go unanswered, and there is not even an option to leave a voicemail. The email responses appear to be automated, typically asking for additional details while thanking me for my patience, despite the information already provided. At this point, I feel as though I have made a donation to the company rather than a worthwhile investment in my business. Pros At this point, I cannot say there is anything I have liked about Brevo. Their marketing strategy appears promising; however, their product and customer service have been virtually nonexistent. Cons I signed my contract with Brevo on October 22, 2025, and paid the $249.00 fee to gain access to the network. Since then, I have received only one referral, and unfortunately, it was not a valid lead. For the past several weeks, I am not even able to log into the site Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Jeroen V. Marketing and Design Leisure, Travel & Tourism ### "All you need for sending great mailings" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2026 Good support, great and clear backend, fast sending, what's not to like? After a bit of a false start communication with the support team went great. And in our case the value for money is also great. Pros Switching from the other big name in email marketing was exciting but very satisfying after all. Best decision we made. Cons I would love to have more language support e.g. Dutch for us. It's a bit overwhelming first time loggin in but we got used to the system very fast. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The costs for our started to be a big deal. Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reasons for choosing Brevo Best value for money for our situation and future expanding Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jasem M. Software and ML Engineer Civil Engineering ### "Very satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2026 Pros What really won me over was how incredibly easy it is to use, plus their customer support team is absolutely phenomenal! not to mention their very reasonable prices and their visually appealing UI. Cons To be honest, I haven't run into any real downsides yet. The only minor hiccup I experienced was an OTP code failing to deliver to my phone during setup. However, I reached out to their customer support team, and they had it sorted out for me almost immediately. Switched from [Revver](https://www.capterra.com/p/123400/revver/) We were on a strict deadline and simply didn't have the time to spare for their cumbersome setup process. As Resend was demanding domain verification through GoDaddy, and our Microsoft tenant was experiencing delays in responding, creating a massive bottleneck. On top of these administrative hurdles, we found their core service to be surprisingly buggy, so we made the decision to switch to a more reliable and efficient solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/132996/brevo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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