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All-in-one platform that helps businesses of all sizes manage customer relationships via email, SMS, chat and more.
Knock is the only CRM purpose-built for multifamily managers, marketers, leasing teams, and operational executives who want to improve occupancy and renewal rates.
Ease to use, Easy to Set Up, Great Analysis System, Great Format for the campaigns and good help service.
I had some problems sending out targeted emails the first few times and had some trouble making all the initial settings.
Overall, I've had a great experience with SendInBlue for what I use it for - it just works seamlessly on the backend of all my websites, delivering the mail flawlessly.
It's quite a mess and very unpleasant experience. Also the transition between drag&drop and raw HTML is not so direct as I would expect.
I love that I can start with the free account while getting my business off the ground and then expand when ready and more stable.
The CRM functions are confusing and a bit limited. The email templates are very limited.
My list has just reached over a 1000 subscribers and so now I need to find a more affordable way to build and grow from here. Sendinblue is perfect for that.
Initially it was hard to configure the dedicated IP but it was due to our lack of knowledge in IT and misunderstanding with our web host provider.
The training has been awesome and our Reps are always responsive and great to work with.
Most of the tours that are scheduled in Knock- the prospect fails to show or cancels randomly. Less personal than speaking over the phone or in person to someone.
Love the auto-response, love the email, SMS, chat feature, love the SMILE when at 100.
Creating multiple weekly reports ( probably more user error though).
This program helps my leasing agents offer the best customer service to our prospects and residents.
The scoring is somethings hard to understand at times specifically between the "live score" and the "average score.
I love how easy it is to maintain contact with prospects and residents.
The site teams had a little trouble at first but once they started using it, they got the hang of it.
Cristina C.: Hi, I'm Cristina. I'm an owner manager. I give Sendinblue a three out of five. For more reviews like this, click the link below. Before Sendinblue, I was using Klaviyo. However, Klaviyo seemed to me to be too large of a CRM, too robust, too complex. I needed to simplify, so I chose Sendinblue, which was an easier, smaller to manage CRM. The other reason was the costs involved with Klaviyo. As a solopreneur, I was looking for something that was more affordable. I chose Sendinblue because I needed something that was a little bit more simple and less complex to use for a solopreneur. I also wanted something that was more affordable as a solopreneur, so I chose Sendinblue. Getting started with Sendinblue was quite a large learning curve. Even though it seemed like the simplest CRM, the learning curve in getting it attached to my website was quite steep. The customer service also was a little bit lacking in getting it set up. If you're thinking about switching over to Sendinblue as your CRM, be prepared for a learning curve. I would advise to jump on the website, have a look through the Sendinblue Academy, and then get in touch with your host and just see what exactly you need to do to set it up and integrate it with your website and your [inaudible 00:01:34] commerce, or whichever commerce you are using.
Speaker 1: Hi, my name is Jordan. I am a leasing and marketing manager. My company is over multiple states and has over 500 employees, and I give Knock a five out of five. Prior to using Knock, we used the in-system CRM with Yardi. Unfortunately, it was a little hard to navigate, and we wanted a CRM system specifically for our prospects that was completely separate and easy to navigate. Knock has been great for us and my company as it is very streamlined. It is easy to navigate, easy to train on, and we have all of our prospects in one area. Additionally, we loved the Knock support and being able to be trained through them as well. Getting started with Knock was super easy. Their onboarding team worked with our company super well. It was super streamlined, and the training was amazing for both what we got from Knock and what we were able to give to our employees internally as well. If you are considering getting Knock, I highly suggest looking through all of the features that they offer. If there is anything that you want to do in a way that you want to communicate with your prospects, there's definitely a Knock option for it. Definitely check out their frequently asked questions page, because you can do almost anything on the platform.
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