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All-in-one platform that helps businesses of all sizes manage customer relationships via email, SMS, chat and more.
Teams using an Office 365 Shared Mailbox in Outlook to handle email.
Ease to use, Easy to Set Up, Great Analysis System, Great Format for the campaigns and good help service.
I had some problems sending out targeted emails the first few times and had some trouble making all the initial settings.
Overall, I've had a great experience with SendInBlue for what I use it for - it just works seamlessly on the backend of all my websites, delivering the mail flawlessly.
It's quite a mess and very unpleasant experience. Also the transition between drag&drop and raw HTML is not so direct as I would expect.
I love that I can start with the free account while getting my business off the ground and then expand when ready and more stable.
The CRM functions are confusing and a bit limited. The email templates are very limited.
My list has just reached over a 1000 subscribers and so now I need to find a more affordable way to build and grow from here. Sendinblue is perfect for that.
Initially it was hard to configure the dedicated IP but it was due to our lack of knowledge in IT and misunderstanding with our web host provider.
Emailgistics support team is amazing, quick to respond and very open to ideas on how they can improve or make the program work for you.
Conversation histories are behind a paywall at the "pro" level and can make it difficult to sort out the source of a problem once you have issues.
Our sales person, the onboarding team, and the ongoing interactions have been great. They all were very hands on to train us on future deployments and to make sure we were successful day one.
It would have to be forwarded to both intended recipients or assigned to one and then passed on to the other intended recipient. That may leave room for human error and the message not get passed on.
The Emailgistics team listened intently and really focused on finding us the best solution with their product.
Inability to have rules apply to the inbox. No association to tasks.
Great customers service, the onboarding was fast and friendly.
Currently, if an email comes in that is meant for more than one person, there is no way to assign it to multiple people.
Cristina C.: Hi, I'm Cristina. I'm an owner manager. I give Sendinblue a three out of five. For more reviews like this, click the link below. Before Sendinblue, I was using Klaviyo. However, Klaviyo seemed to me to be too large of a CRM, too robust, too complex. I needed to simplify, so I chose Sendinblue, which was an easier, smaller to manage CRM. The other reason was the costs involved with Klaviyo. As a solopreneur, I was looking for something that was more affordable. I chose Sendinblue because I needed something that was a little bit more simple and less complex to use for a solopreneur. I also wanted something that was more affordable as a solopreneur, so I chose Sendinblue. Getting started with Sendinblue was quite a large learning curve. Even though it seemed like the simplest CRM, the learning curve in getting it attached to my website was quite steep. The customer service also was a little bit lacking in getting it set up. If you're thinking about switching over to Sendinblue as your CRM, be prepared for a learning curve. I would advise to jump on the website, have a look through the Sendinblue Academy, and then get in touch with your host and just see what exactly you need to do to set it up and integrate it with your website and your [inaudible 00:01:34] commerce, or whichever commerce you are using.
Prioritize real-user-identified key features according to your needs to find your best fit.
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Top FeaturesEmailgistics
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