# Compare Brevo vs Gmail 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Brevo and Gmail based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132996-202338/brevo-vs-Gmail --- # Brevo vs Gmail Features and Cost Comparison Last updated May 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BrevoGmail2/4 selected [Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,397)](https://www.capterra.com/p/202338/Gmail/reviews/) [## Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $9.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [3,439 reviews](#user-reviews) Positive 3,239 Neutral 117 Negative 83 [## Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,397)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.4 Reviews Sentiment Based on [13,397 reviews](#user-reviews) Positive 13,167 Neutral 199 Negative 31 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 11,865 reviews from email management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Mobile App NA Email Distribution 4.6 Inbox Management NA Email Monitoring 4.5 Access Controls/Permissions NA 66%Fit Missing features Feature ratings Mobile App 4.8 Email Distribution NA Inbox Management 4.7 Email Monitoring 4.6 Access Controls/Permissions NA User satisfaction User satisfaction 4.6 User reviews[3,439](https://www.capterra.com/p/132996/brevo/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.5 User satisfaction 4.8 User reviews[13,397](https://www.capterra.com/p/202338/Gmail/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.4 Price starts from Price starts from $9Usage Based, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Brevo is used by entrepreneurs, ecommerce retailers, marketers, sales teams, developers, agencies, and enterprise organizations. Best for Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more. ## User reviews Pros & cons BK Blerta K. Language Instructor > "The functionality and user-friendly interface in terms of email handling are wonderful and our small teaching faculty was able to design and mail gorgeous monthly newsletters to our..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7119704) AL Amanda L. Head of Marketing > "The only thing that really bugs me is the clunky workflow when duplicating campaigns. If I want to take a successful email and quickly resend it to the people who didn't open it (or..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142092) VR Verified Reviewer Owner > "Email campaign creation, contact management, automation, and reporting are all in one place, which made it efficient to manage our marketing activities." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480) VR Verified Reviewer Owner and Administrator > "The main downside is that suspension messages could be clearer. When a transactional SMTP account is suspended, it can be stressful for a small business because important platform..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693) CL Cristiano L. CEO > "It´s a complete Marketing platform with the resources I need for my SaaS. In one platform I have CRM, Automation, SMTP, whatsapp, Deals and more." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987) FR Frank R. Billing Specialist > "There are some valid engagement data that is flagged strangely and that confuses me when I go through campaign performance that relates to billing." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142) SB Stefano B. Founder and CEO > "The customization capabilities have allowed us to create workflows that match our exact processes rather than forcing us to adapt to rigid system limitations. While the webhook..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7014349) SM Sherry M. Executive Manager > "We also may get unsubscribes that do not realize we use Brevo for informational purposes and not just marketing and we get concerned the guests may no longer get pertinent emails." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7116190) AM Antoine M. Marketing advisor > "You can create campaigns, manage contacts, automate emails and even use SMS tools." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128) AS Andreas S. Co-founder > "Pricing not very transparent, still no idea what the difference between the free & starter plans is. If you have more than 500 subscribers, it gets expensive." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7140818) SG Sebastian G. coo > "The drag-and-drop email builder is ituitive, and the automation workflows make it simple to create personalized experiences for different customer segments." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497) MT Marios T. President > "The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7118246) VR Verified Reviewer Owner > "The platform offers useful tools for email marketing, contact management, and campaign tracking." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480) AP Anil P. Founder > "The inability to find how to use transactional emails, as each click on transactional->templates redirected to campaigns->templates." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6822712) TV Tuananh V. Marketing > "I also appreciate having multiple features (email, SMS, CRM) in one place, which promises to save time and effort in the future. While it's still too early to give a deeper assessment..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852296) Lauren R. Owners > "With migration of our database to Brevo, we lost several hundred contacts bc they were from Gravity forms outside of the “allowed timeframe” I did feel that this hurt us in the..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6856016) Clare P. WordPress Development Lead > "Brevo's delegated account access means that my clients can take care of simple tasks by themselves, and I can easily access their account if they need help with more technical tasks." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7036177) DrJohnCobin C. Manager > "I signed up because I want to do mailings to thousands of Baptist churches and hundreds of others for my businesses. But I found that you do not permit such things." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446) Roman J. onwer > "When we ran into difficulties, the support team helped us with advice and opened our eyes to the fact that it’s not just about the quantity of emails sent, but also about the content..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7093439) RG Renato G. Cofounder > "The SMS confirming my phone number never arrived, so I had to use the chat to resolve a problem that could have been easier to resolve." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097771) Faydra D. F. Most-Things Web Consultant > "I primarily use Brevo as a tool so that I and my clients can receive transactional emails through our WordPress sites, and it's outstanding for that." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342) JG Jerzy G. DJ, Producer and Remixer > "when sending a campaign having a limited amount of mails to send, there is a big inconvenience: if let's say your monthly limit is 300, you might want to select 2 contact categories..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6470031) GR Gustavo R. Chief Enthusiast > "Very generous free plan (300 e-mail messages per day which can not only be used for e-mail marketing, but also for transactional e-mails and SMTP sending)." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6827819) CL Cristiano L. CEO > "Some time there are new functions that I wasn´t using that don´t work fine, new configurations, but the support can solve in time." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987) RS Radenko S. CEO > "Positive, good support service, tools necceserz to start and run zour email campaigns, segmentatyion is good, good repaort even in the free plan" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7079068) FR Frank R. Billing Specialist > "There is inconsistency in spam filtering of incoming campaign analytics." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142) Henrique de Souza R. Head of Customer Success > "I really like Brevo because it's easy to create templates and integrations, and it also allows you to view logs in real time." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7117568) AV Arnaud V. Founder > "The editor can be tinkering if you want to work with conditional variables and specific layout/styles. But maybe I'm overcomplicating my logic in the e-mails too..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7005928) LW Llewellyn W. Media and Communications Manager > "Additionally, setting up workflows and managing subscriber lists is straightforward, helping users save time and focus on engaging their audience effectively." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828150) MK Max K. CEO > "I think Brevo has an overly sensitive algorithm related to email deliverability and customer engagement." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7046744) WD Warren D. Marketing Manager > "affordability, we do not send a huge number of emails out per month but do have a lot of contacts across several entities and Brevo's fix rate monthly account works very well for us." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6883558) Renan D. Founder > "I like least about Brevo is the loading of unnecessary resources in e-commerce, the lack of clarity about the billing process, and the limited automation features for push..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6500673) NO Naj O. Digital CRM > "We appreciate the intuitive and comprehensive features the most, especially how easy it was to manage email campaigns, segment audiences and track analytics in one place." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7050024) CG Charles G. Owner > "The biggest pain point so far seems to be process for adding new individual contacts. Because Brevo offers many features beyond emailing, it means that adding a new contact involves a..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6778102) KB Konrad B. Fundraiser > "Brevo allows me to do my most important part of work - be in a constant contact with the donors of my organisation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933) JS Joao S. Team leader > "The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7049987) KB Konrad B. Fundraiser > "Marketing campaigns allow me to send my most important messages for the donors of my organisation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933) SG Sebastian G. coo > "Some parts of the interface feel a bit clunky or uninuitive, especially when navigating between campaigns, contacts, and automation workflows." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497) SC Simone C. Writer > "I use it to send out my noncommercial newsletter about writing. Both the stats and the way they're presented are very helpful in my understanding my public." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852183) LC Lucy C. Business Technology Consultant > "When using a popup form it is not possible to customise the URL for double opt-in subscribers." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6853381) AH Adrian H. CEO > "There are simple ways to set up forms within the interface that allows sign-up connection without the need to use any other form plugin." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7003130) RA Richard A. Secretary > "There are restrictions on sending emails that I didn’t know about when I registered" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7139214) RCR Rodel C R. Journal Editor > "Segmentation, templates, and scheduling aid us to notify authors and reviewers adequately with good value, without aggressive learning curves." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6877106) PD Paul D. Operations Manager > "The cost of the packs is quite high, so make your subscription work for you, can get expensive if your database fills up" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6821044) VR Verified Reviewer Owner and Administrator > "Overall, I would recommend Brevo for small businesses that need reliable transactional email and useful delivery logs, especially if they are starting with modest email volume." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693) OA Odueki A. CEO > "Some users might not like or could find it limiting due to the learning curve — especially when it comes to setting up workflows, lead scoring, and tagging." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6854447) GM Giulio M. CEO > "I'm using Brevo from almost 5 years, it simplify at the most my needs to make campaigns to have more leads, even for wide or very small numbers of sendings." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7024863) DrJohnCobin C. Manager > "Lots of service interruption due to internal policy of Brevo not clearly explained before purchase.!!" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446) BY Bahnas Y. Project Manager > "The layout is clean and the tools are organized in a way that makes sense even if you are not deeply experienced with email platforms." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7048165) MN Muna N. Designer > "Occasional delays in email delivery or reporting may occur." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7083179) IB Ilenia B. Marketing Automation manager > "The automation features are particularly interesting because they allow you to manage the database with internal actions as well as automate external communications via email or SMS." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6495091) VR Verified Reviewer Marketing Executive > "The email template customization options are limited and less visually appealing." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7004529) VR Verified Reviewer Graphic Designer > "Overall, Brevo is a solid email marketing platform that is user-friendly for designers, offering a quick way to create attractive campaigns and manage client communication, but it may..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6575696) EL Eddy L. Founder > "Campaign builder and pre-configured campaigns are sometimes confusing and most of the time not inline with our cms." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6823451) MM Michele M. Operations Manager > "Not only did it allow us to mass mail to all our clients weekly news letters which cut our time in half but it also incorporates many other wonderful features that we were able to..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6680142) MW Mark W. Owner > "Payments can fail and during the weekend, support can be slow." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7080740) AK Anuj K. President > "Bravo allows us to merge our mailing lists and prepare the newsletter via the platform." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6817603) HPK Himadri Protim K. MD > "I haven't been able to find the merging option, which would allow me to avoid repeating the contact entry twice." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6839277) KE Khalid E. Founder > "It saves time and offers fantastic features like multiple mailing lists, easy-to-run advanced campaigns, seamless integration of web interfaces and chat elements, and highly..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6501425) AB Arthur B. Product Manager > "I also find the pricing model somewhat unclear; most of the support tickets I’ve opened were to clarify doubts about how pricing works." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6824051) OT Ojo T. Copywriter, Mobile and Web developer, Data analyst > "I did so for but for Brevo, I unconsciously dived into it, started checking around and within 10 minutes I got a hang of what it does and how it was perfect for my needs(which is a..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6493808) LS Luke S. Marketing and Web Admin > "If you have a large list of contacts which is not up to date, you could get your account suspended for having to many unsubscribed contacts." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6730381) UJ Umer J. Corporate Sales Manager > "I recently run an email campaign for our upcoming webinar and Brevo helped me to design a really eye-catching design for that." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6815114) VR Verified Reviewer Owner > "The contact and recipient count was sometimes confusing." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480) HG Hannah G. Design and Projects Marketing Manager > "We made the switch to Brevo from a well-known large e-marketing platform and we found the ease of use better, the design capabilities better and the quality of customer service..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6409130) FG Fernando G. Owner > "automating email blasts and social media posts isnt a capability that it currently has." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6859549) KB Konrad B. Fundraiser > "Free plan for unlimited contacts with not so small amount of e-mails per day (300)." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933) FS Frhan S. Clara > "Many messages end up in spam, making them invisible and failing to achieve the campaign's goal." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6819999) DK Dhaval K. SR BDE and Consultant > "The best thing they have taken care of is when you draft your email you can have a mobile as well as desktop version that how your email would look like so these are small things that..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6465254) MnM Mônica M. GMT > "Since I am still learning, I sometimes find the automation features a bit confusing to set up." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7098560) Attila P. Owner > "Brevo handles both my transactional emails and marketing newsletters reliably, and the setup was straightforward." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141767) MD Mo D. Marketing Associate > "Sometimes the functionality of moving certain elements in the email can be cumbersome." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6857443) UG Ulysses G. CTO > "For a company like ours with a large contact base and varied use cases, it's helpful to have a platform that handles multiple tasks under one roof." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6854937) AM Antoine M. Marketing advisor > "Some advanced features are less deep than very premium competitors." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128) TM Tiffany M. CEO > "My overall experience with Brevo has been positive—effective spam blocking with room for improved notifications." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7044028) YZ Yoav Z. Director > "Also pricing feels a bit confused: for example, looks like it's more worthwhile to stay on a free package than move to pay as you go because you lose your free allocation?" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6814343) VR Verified Reviewer Web Developer > "The platform is very intuitive, and the documentation is extensive, so I can usually find everything I need without contacting support." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7054728) AB Arthur B. Product Manager > "There are also occasional stability issues — I’ve been locked out of the platform at times when I really needed access." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6824051) VR Verified Reviewer Owner and Administrator > "Brevo’s free transactional email service is very useful for a small online teaching platform like mine." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693) CB Christian B. CEO > "What I disliked about the platform is that, due to the fact that it is a multi-tool platform, it takes a few hours to learn how to use it well." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828871) [View Reviews](https://www.capterra.com/p/132996/brevo/reviews/) VR Verified Reviewer Accountant > "It keeps my emails organized, has a powerful search feature, and works seamlessly with other Google tools, which makes managing my communication much easier" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069272) Rahul W. Student > "i really dont like the new layout with the chat and meet tabs taking up space i never use those features and they just make the screen feel cluttered it was much better when it was just a..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417) Sven S. Director > "The strong search function, smart inbox organization, and seamless integration with other Google tools like Calendar and Drive are especially helpful in a busy work environment." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) BY Brian Y. Visa Consulting Specialist > "I hate when my add-ons sometimes malfunction, or even when notifications take a long time on my phone because a client could have lost his or her slot after missing a time-sensitive consular..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815) JPN Jean-Pierre N. Instructional Designer > "I like the free storage, search, amazing spam filtering, and seamless integration with Google Docs, Drive, accessiblity accros may devices." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7068518) NC Nikki C. Permit Technician > "Additionally, while it offers a lot of features, the settings and customization options can feel overwhelming and not very intuitive if you’re trying to fine-tune your inbox experience." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7136268) SV Sammi V. Senior Client Manager > "I really like the built-in spam protection, automatic sorting into tabs (Primary, Promotions, Social), and integration with other Google Workspace apps like Drive, Calendar, and Meet." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781) CC Cody C. Warehouse Team Lead > "Trying to delete emails can be a little difficult as when you sort by age, it sometimes only gives you a small amount of the emails for the requested dates." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069799) BY Brian Y. Visa Consulting Specialist > "Gmail has played the fundamental role in my visa consulting practice, enabling to store client emails, forms, and consular messages in a searchable and well-organized way in a reasonably..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815) Sven S. Director > "Some users may also find Gmail’s organization system less traditional than classic folder-based email clients, and privacy concerns are sometimes mentioned as a drawback." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) Rahul W. Student > "the search feature is honestly the best part because i can type one keyword and instantly find an email from five years ago it saves me so much time when i am looking for old receipts or..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417) TH Trinity H. Teacher > "Additionally, customization options are somewhat limited compared to other email platforms, and the layout can feel cluttered at times." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143621) MY Melyssa Y. Manager > "Customization options like labels, filters, and priority inbox allow you to tailor your experience to fit your workflow. Whether you’re managing personal emails or handling professional..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) Gina M. Online Business Service Provider > "another thing I don't like about gmail is if you try and send an email with a large attachment, the email does not go through, it does not get saved as a Draft, you do not receive a warning..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6867879) RR Rebecca R. Production manager > "The powerful search tools, strong spam filtering, and integration with other Google services like Drive and Calendar add a lot of convenience. While inbox organization can take some effort..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330) RR Rebecca R. Production manager > "It can also be a bit overwhelming to manage a high volume of emails if you don’t stay on top of organization tools like labels and folders." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330) VP Valentin P. Administration Manager > "We have also used customisation options such as signatures, forwarding rules, shared mailbox access, and filters, which are very useful in a business environment." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139079) Mahendra K. Self > "The drawbacks of Gmails are limited, one being the spam emails and advertisements once the email spreads to a third party." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069309) AD Aaron D. Tech Specialist > "The amount of features you get with your gmail account is very good deal especially if you pay for the built in gemini features that helps summarize email threads and can tell you by priority..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047935) Stephanie W. Owner > "I don't like that I couln't find a free app for my Macbook where I can have multiple accounts logged in at once like on my Iphone." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116547) VR Verified Reviewer Sr. SDET > "It works smoothly with tools like Google Drive, Google Calendar, and Google Meet, making it easy to attach files, schedule events, or jump into meetings." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7127095) KB Katie B. Business analyst > "I find when you are searching for an email ,the search functions isnt great and you can be trailing through a lot of emails to find the email you need." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7118620) Sven S. Director > "Google Mail offers excellent email organization with labels, filters, categories, and automatic sorting into tabs like Primary, Promotions, and Social, which makes it easy to stay on top of..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) ES Ehsan S. Production Manager > "Syncing hiccups every now and then and insufficient advanced customization can ruin workflow, although coping with massive quantities of emails during ramp-up production necessitates manual..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037) MTM Mishell Tera M. Managing DIRECTOR > "It is fast, dependable, and the mobile app is exceptionally user-friendly. While the storage limits can be a hurdle for long-term users, the sheer convenience of having my email, calendar,..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7106726) TA Taher A. Teaching Assistant > "In my experience the compatibility with other email services is also worse with Gmail, for instance if an email sent from Outlook contains attachments or images, they don't appear in the..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6811219) VW Victoria W. Occupational therapy assistant > "Gmail offers multiple ways to help store and customize your email for better organization which is also helpful when trying to clear out your inbox while saving emails that are important." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044658) SQ Sara Q. School Counselor > "Sometimes it doesn't sort things correctly between spam, priority, social, and other inboxes, so I have to look for emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121644) SV Sammi V. Senior Client Manager > "It’s secure, integrates effortlessly with other Google tools, and makes managing communication efficient and organized. While it has a few minor drawbacks, it’s an excellent choice for both..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781) RH Ronisha H. Entrepreneur > "The storage is a big thing for me and here lately even when you delete a lot it still says you are running out storage forcing you to pay for more." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7048348) AA Ashley A. Volunteer > "It's best from securing my account, help me keeping my records, help me retaining my contacts, helping me to access my documentation" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7100056) Sven S. Director > "On mobile, a few features are not as complete as in the web version, which can occasionally limit flexibility for advanced users." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) Crystal O. Librarian > "It plays nicely with sharing sheets, docs, slides, etc and organizes emails and attachments in a cohesive manner." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7063824) VR Verified Reviewer Project Management > "I don’t like that subfolders can’t be hidden, and the integration with Google Calendar reminders can be a bit unreliable." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7067092) JS Jack S. Finance Director > "The search function is really handy even when I’m juggling conversations with several people at once, I can dig up an old brief or message within seconds." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069210) PT Peiyuan T. Engineer > "Once an email is permanently removed from the inbox or trash folder, it cannot be restored through standard recovery methods." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7052512) David V. Lead Developer > "Gmail provides great value for money. If you run your business through email, then Gmail is a must for customer support, mobile access, and customization options." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7073665) VR Verified Reviewer Technician > "I sometimes am unable to find certain email threads even when searching exact names found in the title of threads." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7109633) Patricia L. Operations Manager > "Gmail is the best account from my account for sharing files and communicating with my colleagues in the organization with google hangouts." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7129378) JS Johnathan S. Database Developer > "I faced forwarding issues many times when I wanted to filter some important mails and avoid receiving promotions in my pro email address." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047738) VR Verified Reviewer CSR > "Gmail provides excellent value, especially since the standard version is free and includes a large storage allowance shared with Google Drive and other Google services." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504) VR Verified Reviewer Head of marketing > "What I like least is that for some reason it stopped feeding me incoming emails out of the blue, and missed an important meeting because of it. Although I reset my phone, it still not working." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7075000) Nathaniel C. Account Executive > "Features like Smart Compose, powerful search, labels, and filters make managing high email volume simple and efficient." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322) AR Andrew R. Virtual Logistics Agent > "Storage limitations, Synchronization delays, Spam filter accuracy, Privacy concerns." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7049575) VW Victoria W. Occupational therapy assistant > "As a person who has multiple different email accounts I also like the ability that I have to link all of my Gmail accounts together to make it easier to jump between them." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044658) MY Melyssa Y. Manager > "Limited Customer Support for Free Users If something goes wrong, it can be hard to get direct help unless you’re using a paid Google Workspace account." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) VR Verified Reviewer CSR > "These tools allow users to organize their inbox efficiently and tailor the email workflow to their needs." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504) MY Melyssa Y. Manager > "Ads in Inbox (especially in the Promotions tab), which can make the inbox feel less clean or more commercial." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) Sven S. Director > "In addition, the close integration with other Google services adds a lot of convenience, especially when switching between email, calendar, files, and meetings." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) EK Ernest K. Accounting Professional, CPA candidate > "The automatic sorting isn’t always accurate — some important emails end up in the promotions tab. And the free storage fills up quickly if you receive a lot of attachments." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7031938) JH Jeff H. Account Executive > "Gmail is used all day every day in my role - the overall experience has been very positive because I need to respond quickly, not lose track of conversations, and the new AI tool they built..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7071060) Harshul S. Senior. Technical Support Specialist for Network Operations > "There are small annoyances like cluttered threads or limited customization, but nothing major that stops me from using it." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7131802) Angel L. Office Manager > "There are never any problems with the Gmail server, and it never lets us down vs using other domain servers, it's always crashing and never has enough storage." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7056933) DC Daniel C. Benefits and Compliance Manager > "I think the layout and ability to compose and edit emails is not quite as good as Outlook. " [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143211) ES Ehsan S. Production Manager > "Easy-to-use interface and powerful search in Gmail means working with inbox using filters and labels is easy; customization capabilities align experience to production workflows and..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037) VR Verified Reviewer Crisis Intervention Peer Specialist > "I sometimes have issues with sent emails going to a "queued" folder rather than actually sending but that could be on my side as my son doesnt experience this." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121502) DS Danielli S. Architect > "This feature streamlines the process of accessing services, eliminating the need to create and memorize additional passwords, and this integration also gives me greater confidence and..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6854511) EH Elizabeth H. MYSELF > "Only con is the spam and now they have added a "promotions" folder where spam can still sneak in. " [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069844) OP Olivia P. Senior Technical Strategist > "Smooth experience, smart inbox sorting, strong spam protection, reliable syncing across devices, and great integration with other Google products." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041392) AP Abdiel P. ait > "There isnt much i dislike about Gmail, maybe that sometimes it flags some emails as spam, but that happens in every email tool." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7050058) Nathaniel C. Account Executive > "Gmail offers unmatched reliability, intuitive design, and seamless integration with the broader Google Workspace ecosystem." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322) DP Dana P. Admin > "Some people don’t use Gmail and sending them invites sometimes does not work because they are using a different email platform" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7045400) Montesan B. Marketing Consultant > "Gmail has a schedule send feature which allows me to customize my preferred time when i want my emails to be delivered." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6874651) AM Anna M. Customer Service Agent > "It’s no longer possible to create a new Gmail account without providing a phone number for verification." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7132031) RR Richard R. IT Support Manager > "Feature-rich, but allows the ability to manage email sending from different devices, seamlessly and you can pick up from one device to another, custom signatures, delayed email sending is..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6837917) MK Mohammed K. Teacher > "the attaching big files not supported, and promotion emails are annoying and there no how to stop that." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7103433) SY Salimata Y. Officer,Financial Center Assistant Manager > "I use Gmail as my main platform for both professional and personal emails — it’s a reliable service that offers good organization and efficient message management." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6831969) Swarnima G. Software Engineer > "Most of the time, help comes from articles or community discussions rather than direct assistance, which can be frustrating when dealing with specific issues." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138198) KS Katie S. Operations Manager > "It keeps my inbox organized, makes searching fast, and works seamlessly with Google Drive and Calendar, which makes daily work much smoother." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6881663) Zach P. Marketing Coordinator > "This can lead to you missing important emails if you don't pay as close attention to these email subfolders." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7104646) RH Renee H. Manager > "Its one of the main support systems to our business, we have several emails that we use daily and need to toggle between based on needs." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7088539) JB Juan B. BDR > "If you prefer a comprehensive email suite that caters to various needs or simply excel at utilizing email’s features in a highly specialized manner, then Gmail falls short." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6834950) April V. Loan Processor > "The search, labels, and filtering tools save time, and it integrates seamlessly with other tools I use daily." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7070611) Charlie L. Videographer and Editor > "Recently, they've added an unsubscribe button up top, but I've found that not to work as well as manually doing it." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7099338) LH Luke H. Financial Advisor > "Many professional email providers condition you to manage your emails with a bodthered interface and Gmail solves this issue, freely." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7055642) DR Delores R. administrative assistant > "The least I like about Gmail is having an issue with how to view my messages while having multiple emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7052776) LH Luke H. Financial Advisor > "My favorite part is definitely its capabilities to manage external emails such as Hotmail, Yahoo Mail or even enterprise email addresses." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7055642) MH Michael H. President > "My biggest problem with Gmail is the occasional sluggishness, particularly on the mobile app for me." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7070243) ET Ebony T. Ceo > "It also offers free basic service and extra tools for scheduling, calendars, alarms , and so on" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7109035) DO Daniel O. Post Doctoral researcher > "The spam features of gmail are a bit lacking since it allows a lot of spam to go through your inbox." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6807438) [View Reviews](https://www.capterra.com/p/202338/Gmail/reviews/) ## User interface 4.62 (3,439) [Gmail](https://www.capterra.com/p/202338/Gmail/) 4.81 (13,397) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Brevo Top features 32/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Process/Workflow Automation - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Management [See all features](https://www.capterra.com/p/132996/brevo/#features) Gmail 19/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Process/Workflow Automation - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Management [See all features](https://www.capterra.com/p/202338/Gmail/#features) ### Recognition Brevo is recognized as a top-rated tool in 4 Capterra Shortlist reports Gmail is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Email ManagementSoftware (2026)  ### Deployment & support Brevo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Gmail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Brevo - By Sendinblue - Located in France - Founded in 2012 Gmail - By Google - Located in United States - Founded in ## 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