---
title: "Compare Brevo Marketing Platform vs Gmail 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Brevo Marketing Platform and Gmail based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/132996-202338/brevo-vs-Gmail"
page_type: "comparison"
language: "en"
---

# Brevo Marketing Platform vs Gmail Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Brevo Marketing PlatformGmail2/4 selected

[Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/)

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/)

[## Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [3,521 reviews](#user-reviews)

Positive

3,320

Neutral

117

Negative

84

[## Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.4

Reviews Sentiment

Based on [13,559 reviews](#user-reviews)

Positive

13,326

Neutral

201

Negative

32

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 12,325 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Mobile App

NA

Inbox Management

NA

Email Distribution

4.6

Email Monitoring

4.5

Access Controls/Permissions

NA

66%Fit

Missing features

Feature ratings

Mobile App

4.8

Inbox Management

4.7

Email Distribution

NA

Email Monitoring

4.6

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.6

User reviews[3,521](https://www.capterra.com/p/132996/brevo/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

User satisfaction

4.8

User reviews[13,559](https://www.capterra.com/p/202338/Gmail/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.4

Price starts from

Price starts from

$9Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Individuals, small businesses, and large enterprises across ecommerce, retail, travel, hospitality, and marketing agencies.

Best for

Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more.

## User reviews

Pros & cons

BK

Blerta K.

Language Instructor

> "The functionality and user-friendly interface in terms of email handling are wonderful and our small teaching faculty was able to design and mail gorgeous monthly newsletters to our..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7119704)

SK

Samuel K.

Creative and Technical Director

> "The email template library and drag-and-drop editor can feel a bit rigid and clinical compared to some of the more design-focused competitors. While it is completely capable and..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7166228)

GM

Geet M.

Founder

> "Some other very useful features include finding out about invalid contacts, being able to look at emails that bounced, scheduling the emails in advance and the option to add an..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165945)

AL

Amanda L.

Head of Marketing

> "The only thing that really bugs me is the clunky workflow when duplicating campaigns. If I want to take a successful email and quickly resend it to the people who didn't open it (or..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142092)

GL

Gabriel L.

Owner

> "First, the breadth on one platform: email, SMS and WhatsApp, with a genuinely usable API and a data model flexible enough to run a real first-party CRM — custom attributes,..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7183734)

LB

Leen B.

Marketeer

> "The newsletter layout interface is a bit complicated, for example the whole margins settings that can be convoluted because you can set them at so many levels in blocks."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158021)

VR

Verified Reviewer

Owner

> "Email campaign creation, contact management, automation, and reporting are all in one place, which made it efficient to manage our marketing activities."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480)

VR

Verified Reviewer

Owner and Administrator

> "The main downside is that suspension messages could be clearer. When a transactional SMTP account is suspended, it can be stressful for a small business because important platform..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693)

CL

Cristiano L.

CEO

> "It´s a complete Marketing platform with the resources I need for my SaaS. In one platform I have CRM, Automation, SMTP, whatsapp, Deals and more."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987)

IH

Imre H.

Software Engineer

> "Our first large campaign was suspended because our imported database contained many outdated emails, and the reactivation process was stressful at first, although support eventually..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013)

IH

Imre H.

Software Engineer

> "The support team also provided useful deliverability details, such as hard bounce rates, bad MX addresses and role-based email issues."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013)

GL

Gabriel L.

Owner

> "The account-protection process, while ultimately fair, is abrupt for a first-time sender. Because Brevo runs on shared IPs, a single early campaign to a poorly-validated list can..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7183734)

TJS

Tobi Joshua S.

Software Lead

> "So far, the account setup and domain authentication process have gone well, and the customer support team was responsive and professional throughout the verification process...."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7187078)

IH

Imre H.

Software Engineer

> "Bulk deletion and list cleanup are not as smooth as expected, and some parts of the import and field mapping workflow could be clearer."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013)

AM

Anna M.

Customer Service Agent

> "We use Brevo as a free-access CRM and for some campaign and purchase confirmation emails. For people who struggle with standard solutions available out there, or just need something..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7159151)

FR

Frank R.

Billing Specialist

> "There are some valid engagement data that is flagged strangely and that confuses me when I go through campaign performance that relates to billing."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142)

SB

Stefano B.

Founder and CEO

> "The customization capabilities have allowed us to create workflows that match our exact processes rather than forcing us to adapt to rigid system limitations. While the webhook..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7014349)

Bekkah M.

Webmaster and Marketing Manager

> "Like wanting to delete non-subscribers simply by deleting a list but finding I needed to use one of many confusing filters or to delete by selecting them one at a time from contacts..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

AM

Antoine M.

Marketing advisor

> "You can create campaigns, manage contacts, automate emails and even use SMS tools."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128)

LAW

Lee-Anne W.

Head of Marketing

> "Very strict regarding bounce rates of new lists, leads to immediate suspension and lots of frustrating back and forth performing multiple tasks to be reinstated."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7162494)

Bekkah M.

Webmaster and Marketing Manager

> "I like their templates, though some aspects can be difficult to edit if you don't outright remove the item and replace it with something else/start over in the area. Despite some..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

Bekkah M.

Webmaster and Marketing Manager

> "It didn't allow me to change the photo size/shape so I had to create a new graphic just for the template."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

VR

Verified Reviewer

Owner

> "The platform offers useful tools for email marketing, contact management, and campaign tracking."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480)

Bekkah M.

Webmaster and Marketing Manager

> "I also didn't want to include any non-subscribers or "blocklisted" people to my contacts but that was automatically added when connected to our Shopify store."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

Clare P.

WordPress Development Lead

> "Brevo's delegated account access means that my clients can take care of simple tasks by themselves, and I can easily access their account if they need help with more technical tasks."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7036177)

TC

Trish C.

Founder

> "One thing I didn't like is the templates are not as good as what I was used to use, the code behind is not great and it causes issues with buttons and mobile layouts."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158829)

VR

Verified Reviewer

Senior Social Account Executive

> "Also being able to duplicate a campaign with the option to change everything from recipients, subject etc is so handy for us."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158285)

SM

Sherry M.

Executive Manager

> "We also may get unsubscribes that do not realize we use Brevo for informational purposes and not just marketing and we get concerned the guests may no longer get pertinent emails."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7116190)

Faydra D. F.

Most-Things Web Consultant

> "I primarily use Brevo as a tool so that I and my clients can receive transactional emails through our WordPress sites, and it's outstanding for that."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342)

AS

Andreas S.

Co-founder

> "Pricing not very transparent, still no idea what the difference between the free & starter plans is. If you have more than 500 subscribers, it gets expensive."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7140818)

Himaanshu L.

Sr Business Development Manager

> "It helped us manage email marketing, customer engagement, and campaign communication in one place."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7157832)

BQ

Brenna Q.

sole trader

> "DON'T SIGN UP TO BREVO - My plan was changed from $250 a year to $983 per year because I had over 500 subscribers (I only have 2400 - it's not like I'm making any money from my..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165854)

Henrique de Souza R.

Head of Customer Success

> "I really like Brevo because it's easy to create templates and integrations, and it also allows you to view logs in real time."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7117568)

MT

Marios T.

President

> "The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7118246)

VB

Virginijus B.

Manager

> "We recently launched email campaigns for our skincare brand and found the platform reliable, user-friendly, and cost-effective."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7160391)

DrJohnCobin C.

Manager

> "I signed up because I want to do mailings to thousands of Baptist churches and hundreds of others for my businesses. But I found that you do not permit such things."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446)

MS

Marc S.

Membership VP

> "The user interface is quite pleasant, allowing me to easily create and modify campaigns as needed."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7159200)

Bekkah M.

Webmaster and Marketing Manager

> "It had text over a photo and it was somewhat difficult to access each layer on the editor."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

VR

Verified Reviewer

Owner and Administrator

> "Overall, I would recommend Brevo for small businesses that need reliable transactional email and useful delivery logs, especially if they are starting with modest email volume."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693)

Bekkah M.

Webmaster and Marketing Manager

> "It had me concerned that they would charge extra or consider our tier limit exceeded because of the extra contacts that we essentially cannot use."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

GM

Giulio M.

CEO

> "I'm using Brevo from almost 5 years, it simplify at the most my needs to make campaigns to have more leads, even for wide or very small numbers of sendings."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7024863)

AF

Avery F.

Artist and Tour Manager

> "Additionally, I have sometimes noticed slow loading times on the reporting interface when analyzing large campaigns."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7168248)

TC

Trish C.

Founder

> "I have reached out to support few times, their AI support is the best I've seen, you get email replies instantly and it was actually accurate, so I was very impressed as I don't..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158829)

CL

Cristiano L.

CEO

> "Some time there are new functions that I wasn´t using that don´t work fine, new configurations, but the support can solve in time."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987)

IB

Ilenia B.

Marketing Automation manager

> "The automation features are particularly interesting because they allow you to manage the database with internal actions as well as automate external communications via email or SMS."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6495091)

FR

Frank R.

Billing Specialist

> "There is inconsistency in spam filtering of incoming campaign analytics."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142)

VR

Verified Reviewer

Graphic Designer

> "Overall, Brevo is a solid email marketing platform that is user-friendly for designers, offering a quick way to create attractive campaigns and manage client communication, but it..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6575696)

Renan D.

Founder

> "I like least about Brevo is the loading of unnecessary resources in e-commerce, the lack of clarity about the billing process, and the limited automation features for push..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6500673)

MM

Michele M.

Operations Manager

> "Not only did it allow us to mass mail to all our clients weekly news letters which cut our time in half but it also incorporates many other wonderful features that we were able to..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6680142)

CG

Charles G.

Owner

> "The biggest pain point so far seems to be process for adding new individual contacts. Because Brevo offers many features beyond emailing, it means that adding a new contact involves..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6778102)

VR

Verified Reviewer

Senior Social Account Executive

> "Brevo has been revolutionary for our email newsletter to go out to our clients and agency, it has been great for time-saving and organisation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158285)

RA

Richard A.

Secretary

> "There are restrictions on sending emails that I didn’t know about when I registered"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7139214)

KE

Khalid E.

Founder

> "It saves time and offers fantastic features like multiple mailing lists, easy-to-run advanced campaigns, seamless integration of web interfaces and chat elements, and highly..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6501425)

BD

Benjamin D.

CEO

> "Not the most beginner-friendly platform for users with limited marketing or automation experience."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7175091)

OT

Ojo T.

Copywriter, Mobile and Web developer, Data analyst

> "I did so for but for Brevo, I unconsciously dived into it, started checking around and within 10 minutes I got a hang of what it does and how it was perfect for my needs(which is a..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6493808)

DrJohnCobin C.

Manager

> "Lots of service interruption due to internal policy of Brevo not clearly explained before purchase.!!"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446)

GM

Geet M.

Founder

> "Adding contacts and sorting them into lists is a breeze with their amazing UI/UX."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165945)

DW

Damian W.

Owner

> "Some of the interface and API creation was a bit confusing but not much."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7169590)

Attila P.

Owner

> "Brevo handles both my transactional emails and marketing newsletters reliably, and the setup was straightforward."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141767)

AP

Anil P.

Founder

> "The inability to find how to use transactional emails, as each click on transactional->templates redirected to campaigns->templates."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6822712)

TC

Trish C.

Founder

> "Overall I'm really happy with the switch, I was using another platform that was very simple, which I liked but as my contact list was growing they were charging more and I wasn't..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158829)

Lauren R.

Owners

> "With migration of our database to Brevo, we lost several hundred contacts bc they were from Gravity forms outside of the “allowed timeframe” I did feel that this hurt us in the..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6856016)

VR

Verified Reviewer

Owner and Administrator

> "Brevo’s free transactional email service is very useful for a small online teaching platform like mine."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693)

RG

Renato G.

Cofounder

> "The SMS confirming my phone number never arrived, so I had to use the chat to resolve a problem that could have been easier to resolve."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097771)

KS

Kostas S.

Custom ERP development

> "The transactional e-mails are very useful in our company because they are used in our apps, for user information."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7119429)

LS

Luke S.

Marketing and Web Admin

> "If you have a large list of contacts which is not up to date, you could get your account suspended for having to many unsubscribed contacts."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6730381)

SG

Sebastian G.

coo

> "The drag-and-drop email builder is ituitive, and the automation workflows make it simple to create personalized experiences for different customer segments."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497)

VR

Verified Reviewer

Owner

> "The contact and recipient count was sometimes confusing."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480)

JR

John R.

Manager

> "The lists are well thought out, and allow you to copy or move names between lists very quickly. And the help files are a dream - covering every possible question in great detail."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6701030)

AV

Arnaud V.

Founder

> "The editor can be tinkering if you want to work with conditional variables and specific layout/styles. But maybe I'm overcomplicating my logic in the e-mails too..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7005928)

TV

Tuananh V.

Marketing

> "I also appreciate having multiple features (email, SMS, CRM) in one place, which promises to save time and effort in the future. While it's still too early to give a deeper..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852296)

MK

Max K.

CEO

> "I think Brevo has an overly sensitive algorithm related to email deliverability and customer engagement."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7046744)

ClJ

Céline J.

Content Manager

> "I really like Brevo because its price is very competitive; with a large user base, you pay less for ten times more features than other tools in the same field."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7173610)

AM

Antoine M.

Marketing advisor

> "Some advanced features are less deep than very premium competitors."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128)

Roman J.

onwer

> "When we ran into difficulties, the support team helped us with advice and opened our eyes to the fact that it’s not just about the quantity of emails sent, but also about the content..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7093439)

JS

Joao S.

Team leader

> "The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7049987)

Himaanshu L.

Sr Business Development Manager

> "The platform is user-friendly, reliable, and suitable for growing businesses looking for a cost-effective marketing solution."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7157832)

SP

Samantha P.

Founder and artistic researcher

> "As far as I know, this is constantly being worked on and upgraded - unfortunately, it has led to some deliverability issues, 'broken' chains in the automation flow, and made it..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6500110)

LGW

Leisa Grace W.

Editorial Director

> "For someone like me who manages a few different projects, the client management capabilities work smoothly and keep everything organised without mixing things up."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7032391)

SG

Sebastian G.

coo

> "Some parts of the interface feel a bit clunky or uninuitive, especially when navigating between campaigns, contacts, and automation workflows."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497)

AH

Adrian H.

CEO

> "There are simple ways to set up forms within the interface that allows sign-up connection without the need to use any other form plugin."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7003130)

MT

Marios T.

President

> "The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7118246)

SH

Steve H.

Founder

> "I use eye gaze technology to work on my computer and Brevo has worked great for me."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7045818)

DW

Damian W.

Owner

> "Some of the interface and API creation was a bit confusing but not much."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7169590)

GA

Gustavo A.

Growth Marketing

> "The steps are clear, the interface is simple, and I did not find any difficulty setting things up."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158885)

JS

Joao S.

Team leader

> "The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7049987)

ULFN

Ugochukwu L Fred N.

Founder

> "With its user-friendly interface, robust automation capabilities, and competitive pricing, Brevo seamlessly caters to a broad spectrum of users. Despite the minor drawbacks that I..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6025504)

IA

Ioannnis A.

Manager- Director

> "Due to the editor change 1-2 years ago , it was difficult to adapt to the new interface"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6636725)

MJ

Miljana J.

Owner-Performance Specialist

> "Integrations – Easily connects with tools like WordPress, Shopify, and CRM systems."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6717665)

SH

Steve H.

Founder

> "My biggest issue is form integration."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7045818)

Lauren R.

Owners

> "They integrate with Woocommerce and Wordpress seamlessly, along with Gravity forms."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6856016)

CmH

Clément H.

Business Owner

> "Their integrations with other services are also not as developed as it can be with other market leaders. "

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___3904654)

AH

Ahliman H.

Full-Stack Developer

> "Brevo is one of the only ones that respects its users. Plus, its integration is super easy, whether it’s on WordPress or a regular website."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6511523)

HK

Haris K.

CEO

> "There's a bit too many choices to pick from so its hard to find where to go."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6630697)

GP

George P.

Founder

> "It also fit really well with our existing processes and we were able to integrate our tech smoothly to get all the data we needed into Brevo."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6049763)

CR

Carl R.

Managing Director

> "Some builds can be confusing for a beginner."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6803191)

NA

Nikola A.

Founder and Director

> "It’s simple to set up, works well for small and medium businesses, and offers all essential tools in one place."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7053667)

CD

Carri D.

Health Coach and Author

> "This is not an easy endeavor for someone like me who knows very little about the tech world."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7025092)

DrJohnCobin C.

Manager

> "The platform is easy to use if it were useful for what I wanted."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446)

MK

Michael K.

Manager

> "I sometimes find it hard to find them."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6816255)

SJ

Steve J.

Owner

> "Easy to set up and use."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7162180)

DrJohnCobin C.

Manager

> "Lots of service interruption due to internal policy of Brevo not clearly explained before purchase.!!"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446)

Sujith N.

Proprietor

> "Setting up was easy and using the product has been a good experience."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7150945)

PP

Panos P.

Founder

> "Greek language not supported on some features."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7045201)

GA

Gustavo A.

Growth Marketing

> "Customer support also really works, every time I needed help, they responded very quickly and assisted me with great attention and efficiency."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158885)

Faydra D. F.

Most-Things Web Consultant

> "I haven't used their customer support in quite some time, because they used to give me answers that weren't correct."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342)

RP

Rowe P.

Chie Marketing Officer

> "Their personalized approach makes the experience feel seamless and supportive, turning potentially stressful situations into opportunities to feel confident and well-assisted."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7011579)

KH

Kevin H.

Owner

> "I have used other platforms before but each time, became frustrated with the clunky functionality or bad customer support."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6501863)

[View Reviews](https://www.capterra.com/p/132996/brevo/reviews/)

Sven S.

Director

> "The strong search function, smart inbox organization, and seamless integration with other Google tools like Calendar and Drive are especially helpful in a busy work environment."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

NW

Nadra W.

Administrative Assistant

> "It fills up way faster than you'd expect, especially when you're running a business and dealing with large attachments, invoices, and files daily. Before you know it, you're..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7154230)

Taquina D.

Managing Partner

> "Labels, filters, and the powerful search feature save me time, and the integration with Google Drive and Calendar keeps everything connected in one place."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7150017)

Enguerran M.

Fullstack Web Developer

> "The user interface becomes cluttered when users have multiple threads and the 'Labels' system lacks intuitive design for some users because it provides more flexibility than..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870)

MG

Milagros G.

Content creator and Social Media Manager

> "I’ve used it for years for personal and work-related tasks, from receiving appointment reminders and bills, read my favorite newsletters to handling documents and communication..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7155870)

JW

Jeffrey W.

Owner

> "Managing multiple labels and folders can take some time to learn, and the search results occasionally return more emails than expected, making it harder to find a specific..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7175935)

DH

Daniel H.

Senior Lecturer

> "Gmail offers a secure way to share any type of information from messages to documents and this helps me to securely share lecture updates with my students."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187)

AB

Andreja B.

Senior Platform Engineer

> "Additionally, the mobile interface is starting to feel a bit overcrowded with the forced integration of Chat and Meet at the bottom of the screen, reducing the space dedicated to..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7146677)

MY

Melyssa Y.

Manager

> "Customization options like labels, filters, and priority inbox allow you to tailor your experience to fit your workflow. Whether you’re managing personal emails or handling..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562)

AF

Avery F.

Artist and Tour Manager

> "Furthermore, I find that the mobile interface has become a bit cluttered lately with the rather forced integration of chat and video conferencing tabs at the bottom of the screen."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703)

RR

Rebecca R.

Production manager

> "The powerful search tools, strong spam filtering, and integration with other Google services like Drive and Calendar add a lot of convenience. While inbox organization can take..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330)

BN

Brennan N.

Insurance Agent

> "The web interface can feel a bit cluttered and heavy, especially with the chat, spaces, and meet sidebars constantly competing for screen real estate."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177493)

VP

Valentin P.

Administration Manager

> "We have also used customisation options such as signatures, forwarding rules, shared mailbox access, and filters, which are very useful in a business environment."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139079)

VR

Verified Reviewer

EFL Teacher

> "The storage should be more than 5 GB, but this storage limit is greatly problematic to the users since they are sometimes advertised to buy more storage too frequently, which is..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179958)

DH

Daniel H.

Senior Lecturer

> "Gmail has a message scheduling feature which makes it possible to schedule the delivery of a message for a later time and this help me to ensure that i send communications to my..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187)

PC

Patty C.

Manager

> "Sometimes I have issues with email grouping, which causes a long email string that is hard to navigate. Although, I was able to eventually disable that feature."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7158562)

VR

Verified Reviewer

Sr. SDET

> "It works smoothly with tools like Google Drive, Google Calendar, and Google Meet, making it easy to attach files, schedule events, or jump into meetings."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7127095)

NC

Nikki C.

Permit Technician

> "Additionally, while it offers a lot of features, the settings and customization options can feel overwhelming and not very intuitive if you’re trying to fine-tune your inbox..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7136268)

Sven S.

Director

> "Google Mail offers excellent email organization with labels, filters, categories, and automatic sorting into tabs like Primary, Promotions, and Social, which makes it easy to..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

VR

Verified Reviewer

VP Marketing

> "Gmail lacks some more in-depth security features and allows for too much spam to pass through into normal inboxes"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179440)

Christopher V.

Human Relations

> "The automatic tab filtering, while helpful, occasionally buries important emails where you least expect them. Plus, because the 15 GB of free storage is shared across your entire..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7186409)

SB

Scott B.

Electrician

> "If you have multiple emails, the app will make you a collective inbox, which can be annoying, but you can switch to primary at any time."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177802)

YA

Yasser A.

Graphic Designer

> "I can easily find all of the emails from my clients, inspiration or project approvals without sifting through tons of emails in my inbox. When I share design files, the..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7162980)

Sven S.

Director

> "Some users may also find Gmail’s organization system less traditional than classic folder-based email clients, and privacy concerns are sometimes mentioned as a drawback."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

Alejandro A. C.

Postdoctoral Research Associate

> "The app is able to sort my emails depending on their topic, which makes it really convenient because I can avoid updates and notifications when I want to look for my main inbox."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7158387)

TH

Trinity H.

Teacher

> "Additionally, customization options are somewhat limited compared to other email platforms, and the layout can feel cluttered at times."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143621)

BE

Ben E.

Marketing and Communications Executive

> "Gmail helps to organise all your emails and has a better process for any workspace using an email service that actually filters out the unnecessary emails."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7163705)

RR

Rebecca R.

Production manager

> "It can also be a bit overwhelming to manage a high volume of emails if you don’t stay on top of organization tools like labels and folders."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330)

PP

Piyusha P.

Customer service

> "The platform makes it easy to manage emails through powerful search functionality, smart categorization, spam filtering, and customizable labels."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7168840)

FGC

Federico Gastaldo C.

Operatore di Patronato e Caf

> "The app has social and promotional tabs that may misclassify our emails and make us miss on some important ones"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7172823)

SS

Samuel S.

Coder

> "I love how it's very organized with splitting categories, keeping spam seperated from inbox and if spam mail does go to your inbox you have an icon that saids report spam and..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7182049)

FL

Faith L.

Therapist

> "I dont like that the storage adds up quickly causing me to delete emails often or not receive any due to how much it fills up."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7183227)

MK

Manpreet K.

Physiotherapist

> "It is simple, dependable, and works seamlessly across my phone, tablet, and computer. Whether it's important work notifications, exam results, immigration updates, or everyday..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174498)

Stephanie W.

Owner

> "I don't like that I couln't find a free app for my Macbook where I can have multiple accounts logged in at once like on my Iphone."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116547)

AF

Avery F.

Artist and Tour Manager

> "The power of the internal search engine is also a major asset: I just type a keyword or a contact's name, and I can find a message from several months ago in a single second."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703)

KB

Katie B.

Business analyst

> "I find when you are searching for an email ,the search functions isnt great and you can be trailing through a lot of emails to find the email you need."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7118620)

PP

Piyusha P.

Customer service

> "I also appreciate how well it integrates with Google Drive, Calendar, Meet, and other productivity tools, creating a complete communication ecosystem."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7168840)

ES

Ehsan S.

Production Manager

> "Syncing hiccups every now and then and insufficient advanced customization can ruin workflow, although coping with massive quantities of emails during ramp-up production..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037)

SP

Sonu P.

Systems Analyst

> "Features like labels, filters, categories, and customizable inbox settings help improve productivity and email organization."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7152523)

SQ

Sara Q.

School Counselor

> "Sometimes it doesn't sort things correctly between spam, priority, social, and other inboxes, so I have to look for emails."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121644)

RJ

Rashaad J.

Junior A and R Associate

> "The search feature is one of the biggest strengths in my opinion, especially when you need to quickly find an old conversation, a contract, or a shared file from several weeks..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417)

Sven S.

Director

> "On mobile, a few features are not as complete as in the web version, which can occasionally limit flexibility for advanced users."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

Patricia L.

Operations Manager

> "Gmail is the best account from my account for sharing files and communicating with my colleagues in the organization with google hangouts."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7129378)

RJ

Rashaad J.

Junior A and R Associate

> "If the organization is not very structured, notification syncing can sometimes be a bit inconsistent depending on the devices being used."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417)

Enguerran M.

Fullstack Web Developer

> "The integration with the rest of the Google Workspace (especially Drive and Calendar) is seamless and essential for my daily workflow."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870)

KB

Kim B.

RBT

> "I do not like that I run out of space but don't mind having to pay for additional storage as needed as they have good and fair prices and a variety of options for different needs."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7167482)

Sven S.

Director

> "In addition, the close integration with other Google services adds a lot of convenience, especially when switching between email, calendar, files, and meetings."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

AM

Alessandra M.

President of Berklee Management Club

> "professional signature customization sorely lacks flexibility for an industry that demands a strong visual identity."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7184945)

Rahul W.

Student

> "the search feature is honestly the best part because i can type one keyword and instantly find an email from five years ago it saves me so much time when i am looking for old..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417)

MY

Melyssa Y.

Manager

> "Limited Customer Support for Free Users If something goes wrong, it can be hard to get direct help unless you’re using a paid Google Workspace account."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562)

AD

Aaron D.

Tech Specialist

> "The amount of features you get with your gmail account is very good deal especially if you pay for the built in gemini features that helps summarize email threads and can tell..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047935)

Christopher V.

Human Relations

> "Knowing your data is being processed to feed smart features and targeted ads across the web doesn't sit well with everyone."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7186409)

SV

Sammi V.

Senior Client Manager

> "I really like the built-in spam protection, automatic sorting into tabs (Primary, Promotions, Social), and integration with other Google Workspace apps like Drive, Calendar, and..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781)

IP

Indra P.

IT Manager

> "However, it does not have a lot of flexibility when it comes to interface design and could better deal with unique support requests."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7176537)

ES

Ehsan S.

Production Manager

> "Easy-to-use interface and powerful search in Gmail means working with inbox using filters and labels is easy; customization capabilities align experience to production workflows..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037)

MY

Melyssa Y.

Manager

> "Ads in Inbox (especially in the Promotions tab), which can make the inbox feel less clean or more commercial."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562)

JPN

Jean-Pierre N.

Instructional Designer

> "I like the free storage, search, amazing spam filtering, and seamless integration with Google Docs, Drive, accessiblity accros may devices."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7068518)

EK

Ernest K.

Accounting Professional, CPA candidate

> "The automatic sorting isn’t always accurate — some important emails end up in the promotions tab. And the free storage fills up quickly if you receive a lot of attachments."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7031938)

BY

Brian Y.

Visa Consulting Specialist

> "Gmail has played the fundamental role in my visa consulting practice, enabling to store client emails, forms, and consular messages in a searchable and well-organized way in a..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815)

Rahul W.

Student

> "i really dont like the new layout with the chat and meet tabs taking up space i never use those features and they just make the screen feel cluttered it was much better when it..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417)

OP

Olivia P.

Senior Technical Strategist

> "Smooth experience, smart inbox sorting, strong spam protection, reliable syncing across devices, and great integration with other Google products."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041392)

CM

Claudio M.

Digital Marketing Manager

> "Gmail has minimal customization options and this makes it rigid and less responsive"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174859)

VR

Verified Reviewer

Accountant

> "It keeps my emails organized, has a powerful search feature, and works seamlessly with other Google tools, which makes managing my communication much easier"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069272)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "There are small annoyances like cluttered threads or limited customization, but nothing major that stops me from using it."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7131802)

MTM

Mishell Tera M.

Managing DIRECTOR

> "It is fast, dependable, and the mobile app is exceptionally user-friendly. While the storage limits can be a hurdle for long-term users, the sheer convenience of having my email,..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7106726)

DC

Daniel C.

Benefits and Compliance Manager

> "I think the layout and ability to compose and edit emails is not quite as good as Outlook. "

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143211)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The automatic sorting features into categories (Primary, Social, Promotions) help me immensely to keep a clear mind as soon as I log in."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7169244)

VR

Verified Reviewer

Crisis Intervention Peer Specialist

> "I sometimes have issues with sent emails going to a "queued" folder rather than actually sending but that could be on my side as my son doesnt experience this."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121502)

VW

Victoria W.

Occupational therapy assistant

> "Gmail offers multiple ways to help store and customize your email for better organization which is also helpful when trying to clear out your inbox while saving emails that are..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044658)

FP

Felisha P.

Butterfield Market and Catering

> "The default interface sometimes lacks professional sobriety and drives an anxiety-inducing state of hyperconnectivity."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7180554)

DH

Daniel H.

Senior Lecturer

> "I also like the automation features which makes it possible to automatically reply to email messages even when am not available."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187)

BK

Brad K.

Gigawatt AI - Founder and Executive Chairman

> "the default integration of features like Google Chat within the same window can sometimes hinder concentration."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7187054)

MT

Madeline T.

Owner

> "Gmail is a pretty easy system with options for folders, keeping starred messages at the top, and reminders to follow up on other emails."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7145766)

BY

Brian Y.

Visa Consulting Specialist

> "I hate when my add-ons sometimes malfunction, or even when notifications take a long time on my phone because a client could have lost his or her slot after missing a..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815)

JW

Jeffrey W.

Owner

> "The search function makes it simple to find old messages quickly, and it works seamlessly across our phone and computer."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7175935)

AM

Anna M.

Customer Service Agent

> "It’s no longer possible to create a new Gmail account without providing a phone number for verification."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7132031)

SS

Samuel S.

Coder

> "My overall experience I love gmail for one they been around alot of years and with user like you and I help form it into a better email service with any problems we report it..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7182049)

Swarnima G.

Software Engineer

> "Most of the time, help comes from articles or community discussions rather than direct assistance, which can be frustrating when dealing with specific issues."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138198)

OG

Olivia G.

Teacher

> "I love the design of the application and the customization that I can have it on dark mode like I have my phone."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7137157)

BE

Ben E.

Marketing and Communications Executive

> "There is not much that I don't like about Gmail; the only thing that could be improved is adding more customisation features."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7163705)

SP

Sonu P.

Systems Analyst

> "The interface is intuitive, setup is quick, and the platform handles both personal and business communication effectively."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7152523)

Enguerran M.

Fullstack Web Developer

> "The user interface becomes cluttered when users have multiple threads and the 'Labels' system lacks intuitive design for some users because it provides more flexibility than..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "It is a robust tool that has evolved over time into a comprehensive productivity dashboard."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7169244)

AF

Avery F.

Artist and Tour Manager

> "Furthermore, I find that the mobile interface has become a bit cluttered lately with the rather forced integration of chat and video conferencing tabs at the bottom of the screen."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703)

BS

Ben S.

Founder and Lead Sound Engineer

> "Gmail’s simple interface and smooth performance have made communication with the artistes, vendors, and people who organize the events very easy."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6807487)

BN

Brennan N.

Insurance Agent

> "The web interface can feel a bit cluttered and heavy, especially with the chat, spaces, and meet sidebars constantly competing for screen real estate."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177493)

MBK

Muhammad Babar K.

Manager

> "I like how messages stay organized, and the interface feels clean and modern."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7052905)

IP

Indra P.

IT Manager

> "However, it does not have a lot of flexibility when it comes to interface design and could better deal with unique support requests."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7176537)

Enguerran M.

Fullstack Web Developer

> "The integration with the rest of the Google Workspace (especially Drive and Calendar) is seamless and essential for my daily workflow."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870)

BK

Brad K.

Gigawatt AI - Founder and Executive Chairman

> "the default integration of features like Google Chat within the same window can sometimes hinder concentration."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7187054)

VR

Verified Reviewer

Vice President

> "It also seamlessly integrates with other Google apps like the Calendar, Meet and Tasks."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7115611)

AG

Allison G.

Therapist

> "Does not integrate well with non-Google"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6760872)

SS

Sachin S.

Audit Article

> "Overall I had good experience with Gmail ints integration with all other apps helps to login quickly and smoothly without login hurdles, but some areas like interface, syncing..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7025607)

JK

Jiyoung K.

Researcher

> "Sometimes integration with Google Calendar not very smooth."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___4004366)

AB

Andreja B.

Senior Platform Engineer

> "The integration with the rest of the Google suite is a massive daily time-saver."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7146677)

TW

Timothy W.

Associate Pastor

> "Apple produces some good apps for Gmail but I find they still lack the seamless integration."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___3255668)

SM

Sherry M.

Executive Manager

> "It makes logging in easier, I like the format and ease of using Gmail as well."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147561)

IC

Ilaria C.

Cultural Journalist

> "The settings are a bit complicated, but I don’t go there often."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174730)

Kerry G.

Owner

> "I feel Gmail is very user friendly and I can incorporate many other softwares with my Gmail."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138596)

HG

Harley G.

Youth mentoring agency

> "It looks 'easy' to do, but when I tried to do it it would't add my signature properly,"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7051392)

KATRINA B.

Instacart full service shopper

> "I love Gmail it's easy to use I've never had any issues I don't have to pay for anything I've had my Gmail for 20 years."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7183522)

TH

Trevor H.

Admin

> "Set-up may be a little cumbersome for an inexperienced user."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6808688)

SURYA MOULI A.

IT Technician

> "design is so simple that any one can understand easily with basic knowledge on how to use it"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116263)

VR

Verified Reviewer

ict officer

> "complex features thus much hard to use"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7108962)

Patricia L.

Operations Manager

> "The customer support team solves disputes within 24 hours."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7129378)

JM

Jenna M.

Operation

> "You can not speak to someone directly so if you have any issues you pretty much have to call a professional and pay."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7117266)

DL

Drew L.

SR SYS Admin

> "Customer support is great, and you can quickly and easily reporty issues."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138004)

VR

Verified Reviewer

Analyst

> "I think if you're having trouble it can sometimes be difficult to reach customer support."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7140707)

HC

Hannah C.

LMFT

> "There are countless uses or functions that you can get from this service."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7137116)

JM

Jenna M.

Operation

> "Customer service is non existent."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7117266)

CZ

Collett Z.

Owner operator

> "I have grown with Gmail since the software became public and it's always been the easiest consumer friendly timely service of delivery organazion and security ."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6791685)

VR

Verified Reviewer

CSR

> "Free users have limited direct customer support"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504)

[View Reviews](https://www.capterra.com/p/202338/Gmail/reviews/)

## User interface

[Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)

4.62 (3,521)

[Gmail](https://www.capterra.com/p/202338/Gmail/)

4.82 (13,559)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Brevo Marketing Platform

Top features

26/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/132996/brevo/#features)

Gmail

16/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/202338/Gmail/#features)

### Recognition

Brevo Marketing Platform is recognized as a top-rated tool in 4 Capterra Shortlist reports

Gmail is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Email Management Software (2026) 

### Deployment & support

Brevo Marketing Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Gmail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Brevo Marketing Platform

-   By Brevo
-   Located in United States
-   Founded in 2012

Gmail

-   By Google
-   Located in United States
-   Founded in

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