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All-in-one platform to manage your customer relationships via Email, SMS, Chat and more.
Small and Medium Scale Businesses and Enterprise Companies
Ease to use, Easy to Set Up, Great Analysis System, Great Format for the campaigns and good help service.
I had some problems sending out targeted emails the first few times and had some trouble making all the initial settings.
Overall, I've had a great experience with SendInBlue for what I use it for - it just works seamlessly on the backend of all my websites, delivering the mail flawlessly.
It's quite a mess and very unpleasant experience. Also the transition between drag&drop and raw HTML is not so direct as I would expect.
I love that I can start with the free account while getting my business off the ground and then expand when ready and more stable.
The CRM functions are confusing and a bit limited. The email templates are very limited.
My list has just reached over a 1000 subscribers and so now I need to find a more affordable way to build and grow from here. Sendinblue is perfect for that.
Initially it was hard to configure the dedicated IP but it was due to our lack of knowledge in IT and misunderstanding with our web host provider.
I could know about what content is appreciated by the target audience, helping me to give the content a boost. It further helps in enhancing user experience.
Some employees found the default shortcut keys troublesome because of frequent accidental invoking of such keys.
We were able to send welcome emails and a fully planned journey through automated emails. It boosted our brand reliability and standards.
Since nothing is stored on our physical hard drives, retrieving information when you are offline is impossible.
Conveying my team the changes they need to make has never been so easy. I found this software very useful since it also improves accountability.
Adding relevant tags is the key. If you add the wrong tags to your customers, your categorization might not be accurate.
There were tonnes of report formats that we could choose to create error-free extensive reports. It saved a great deal of time for our team.
I initially had blocked access to devices other than my colleagues. So I had to permit authorization every time someone bought a new device.
Cristina C.: Hi, I'm Cristina. I'm an owner manager. I give Sendinblue a three out of five. For more reviews like this, click the link below. Before Sendinblue, I was using Klaviyo. However, Klaviyo seemed to me to be too large of a CRM, too robust, too complex. I needed to simplify, so I chose Sendinblue, which was an easier, smaller to manage CRM. The other reason was the costs involved with Klaviyo. As a solopreneur, I was looking for something that was more affordable. I chose Sendinblue because I needed something that was a little bit more simple and less complex to use for a solopreneur. I also wanted something that was more affordable as a solopreneur, so I chose Sendinblue. Getting started with Sendinblue was quite a large learning curve. Even though it seemed like the simplest CRM, the learning curve in getting it attached to my website was quite steep. The customer service also was a little bit lacking in getting it set up. If you're thinking about switching over to Sendinblue as your CRM, be prepared for a learning curve. I would advise to jump on the website, have a look through the Sendinblue Academy, and then get in touch with your host and just see what exactly you need to do to set it up and integrate it with your website and your [inaudible 00:01:34] commerce, or whichever commerce you are using.
Prioritize real-user-identified key features according to your needs to find your best fit.
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