# Compare Brevo vs Kylas Sales CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Brevo and Kylas Sales CRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132996-210630/brevo-vs-Kylas --- # Brevo vs Kylas Sales CRM Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BrevoKylas Sales CRM2/4 selected [Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.8 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) [## Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $9.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [3,406 reviews](#user-reviews) Positive 3,208 Neutral 116 Negative 82 [## Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.8 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting Price $250.00/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment RA Based on [573 reviews](#user-reviews) Positive 562 Neutral 8 Negative 3 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,267 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 75%Fit Not enough reviews Feature ratings Data Security 5.0 Contact Management 4.5 Lead Management 4.4 Sales Pipeline Management \-- Activity Dashboard 4.8 85%Fit High performer Feature ratings Data Security 4.9 Contact Management 4.8 Lead Management 4.8 Sales Pipeline Management 4.8 Activity Dashboard 4.8 User satisfaction User satisfaction 4.6 User reviews[3,406](https://www.capterra.com/p/132996/brevo/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.5 User satisfaction 4.8 User reviews[573](https://www.capterra.com/p/210630/Kylas/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.8 Price starts from Price starts from $9Usage Based, Per Month - Free version - Free trial Price starts from $250Flat Rate, Per Month - Free version - Free trial Best for Best for Brevo is used by entrepreneurs, ecommerce retailers, marketers, sales teams, developers, agencies, and enterprise organizations. Best for Kylas helps growing businesses to streamline their sales process. We have helped over 5000+ growing businesses across industries. ## User reviews Pros & cons Clare P. WordPress Development Lead > "Brevo's delegated account access means that my clients can take care of simple tasks by themselves, and I can easily access their account if they need help with more technical tasks." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7036177) CG Charles G. Owner > "The biggest pain point so far seems to be process for adding new individual contacts. Because Brevo offers many features beyond emailing, it means that adding a new contact involves a..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6778102) Faydra D. F. Most-Things Web Consultant > "I primarily use Brevo as a tool so that I and my clients can receive transactional emails through our WordPress sites, and it's outstanding for that." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342) SM Sherry M. Executive Manager > "We also may get unsubscribes that do not realize we use Brevo for informational purposes and not just marketing and we get concerned the guests may no longer get pertinent emails." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7116190) GM Giulio M. CEO > "I'm using Brevo from almost 5 years, it simplify at the most my needs to make campaigns to have more leads, even for wide or very small numbers of sendings." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7024863) MT Marios T. President > "The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7118246) SB Stefano B. Founder and CEO > "The customization capabilities have allowed us to create workflows that match our exact processes rather than forcing us to adapt to rigid system limitations. While the webhook..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7014349) AP Anil P. Founder > "The inability to find how to use transactional emails, as each click on transactional->templates redirected to campaigns->templates." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6822712) SG Sebastian G. coo > "The drag-and-drop email builder is ituitive, and the automation workflows make it simple to create personalized experiences for different customer segments." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497) Lauren R. Owners > "With migration of our database to Brevo, we lost several hundred contacts bc they were from Gravity forms outside of the “allowed timeframe” I did feel that this hurt us in the..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6856016) TV Tuananh V. Marketing > "I also appreciate having multiple features (email, SMS, CRM) in one place, which promises to save time and effort in the future. While it's still too early to give a deeper assessment..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852296) RG Renato G. Cofounder > "The SMS confirming my phone number never arrived, so I had to use the chat to resolve a problem that could have been easier to resolve." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097771) Roman J. onwer > "When we ran into difficulties, the support team helped us with advice and opened our eyes to the fact that it’s not just about the quantity of emails sent, but also about the content..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7093439) JG Jerzy G. DJ, Producer and Remixer > "when sending a campaign having a limited amount of mails to send, there is a big inconvenience: if let's say your monthly limit is 300, you might want to select 2 contact categories..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6470031) LGW Leisa Grace W. Editorial Director > "For someone like me who manages a few different projects, the client management capabilities work smoothly and keep everything organised without mixing things up." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7032391) AV Arnaud V. Founder > "The editor can be tinkering if you want to work with conditional variables and specific layout/styles. But maybe I'm overcomplicating my logic in the e-mails too..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7005928) NH Neil H. Owner > "The automations are user-friendly and I have set mine up to really walk me through engagement as I have a complicated workflow (i.e., "Hey Neil, someone signed up from your website..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6776051) MK Max K. CEO > "I think Brevo has an overly sensitive algorithm related to email deliverability and customer engagement." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7046744) GR Gustavo R. Chief Enthusiast > "Very generous free plan (300 e-mail messages per day which can not only be used for e-mail marketing, but also for transactional e-mails and SMTP sending)." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6827819) Renan D. Founder > "I like least about Brevo is the loading of unnecessary resources in e-commerce, the lack of clarity about the billing process, and the limited automation features for push notifications." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6500673) VR Verified Reviewer IT Engineer > "I’ve used it as an SMTP server for several websites’ contact forms, and it has worked flawlessly." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7039217) JS Joao S. Team leader > "The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7049987) RS Radenko S. CEO > "Positive, good support service, tools necceserz to start and run zour email campaigns, segmentatyion is good, good repaort even in the free plan" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7079068) SG Sebastian G. coo > "Some parts of the interface feel a bit clunky or uninuitive, especially when navigating between campaigns, contacts, and automation workflows." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497) Henrique de Souza R. Head of Customer Success > "I really like Brevo because it's easy to create templates and integrations, and it also allows you to view logs in real time." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7117568) VR Verified Reviewer Backend Developer > "My account got suspended without warning(first bad experience) and I couldn’t find any immediate answers from the terms and conditions or the help page (second one)." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7034385) LW Llewellyn W. Media and Communications Manager > "Additionally, setting up workflows and managing subscriber lists is straightforward, helping users save time and focus on engaging their audience effectively." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828150) LC Lucy C. Business Technology Consultant > "When using a popup form it is not possible to customise the URL for double opt-in subscribers." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6853381) DR Domagoj R. Business Development Manager > "Setting up campaigns is straightforward, and the drag-and-drop email builder makes designing emails simple and efficient, even for complex tasks." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6785545) PD Paul D. Operations Manager > "The cost of the packs is quite high, so make your subscription work for you, can get expensive if your database fills up" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6821044) SB Stas B. CEO and Founder > "I have set up several email chains using Automation, where I created different chains depending on user behaviour. And all this, i did in several days... which is amazing and showing..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6780992) OA Odueki A. CEO > "Some users might not like or could find it limiting due to the learning curve — especially when it comes to setting up workflows, lead scoring, and tagging." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6854447) WD Warren D. Marketing Manager > "affordability, we do not send a huge number of emails out per month but do have a lot of contacts across several entities and Brevo's fix rate monthly account works very well for us." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6883558) MN Muna N. Designer > "Occasional delays in email delivery or reporting may occur." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7083179) NO Naj O. Digital CRM > "We appreciate the intuitive and comprehensive features the most, especially how easy it was to manage email campaigns, segment audiences and track analytics in one place." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7050024) VR Verified Reviewer Marketing Executive > "The email template customization options are limited and less visually appealing." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7004529) KB Konrad B. Fundraiser > "Brevo allows me to do my most important part of work - be in a constant contact with the donors of my organisation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933) EL Eddy L. Founder > "Campaign builder and pre-configured campaigns are sometimes confusing and most of the time not inline with our cms." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6823451) KB Konrad B. Fundraiser > "Marketing campaigns allow me to send my most important messages for the donors of my organisation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933) MW Mark W. Owner > "Payments can fail and during the weekend, support can be slow." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7080740) SC Simone C. Writer > "I use it to send out my noncommercial newsletter about writing. Both the stats and the way they're presented are very helpful in my understanding my public." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852183) HPK Himadri Protim K. MD > "I haven't been able to find the merging option, which would allow me to avoid repeating the contact entry twice." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6839277) AH Adrian H. CEO > "There are simple ways to set up forms within the interface that allows sign-up connection without the need to use any other form plugin." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7003130) AB Arthur B. Product Manager > "I also find the pricing model somewhat unclear; most of the support tickets I’ve opened were to clarify doubts about how pricing works." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6824051) RCR Rodel C R. Journal Editor > "Segmentation, templates, and scheduling aid us to notify authors and reviewers adequately with good value, without aggressive learning curves." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6877106) LS Luke S. Marketing and Web Admin > "If you have a large list of contacts which is not up to date, you could get your account suspended for having to many unsubscribed contacts." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6730381) MV Marian V. Community Manager > "It lets you send emails, create landing pages, and automate tasks without needing coding skills." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6798179) FG Fernando G. Owner > "automating email blasts and social media posts isnt a capability that it currently has." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6859549) AB Alessandra B. Founder > "I also like the fact they give me free access to the platform as I'm starting my business, it just requires time and to be willing to learn something new!" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7032573) FS Frhan S. Clara > "Many messages end up in spam, making them invisible and failing to achieve the campaign's goal." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6819999) BY Bahnas Y. Project Manager > "The layout is clean and the tools are organized in a way that makes sense even if you are not deeply experienced with email platforms." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7048165) MnM Mônica M. GMT > "Since I am still learning, I sometimes find the automation features a bit confusing to set up." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7098560) IB Ilenia B. Marketing Automation manager > "The automation features are particularly interesting because they allow you to manage the database with internal actions as well as automate external communications via email or SMS." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6495091) MD Mo D. Marketing Associate > "Sometimes the functionality of moving certain elements in the email can be cumbersome." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6857443) VR Verified Reviewer Graphic Designer > "Overall, Brevo is a solid email marketing platform that is user-friendly for designers, offering a quick way to create attractive campaigns and manage client communication, but it may..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6575696) YZ Yoav Z. Director > "Also pricing feels a bit confused: for example, looks like it's more worthwhile to stay on a free package than move to pay as you go because you lose your free allocation?" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6814343) MM Michele M. Operations Manager > "Not only did it allow us to mass mail to all our clients weekly news letters which cut our time in half but it also incorporates many other wonderful features that we were able to..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6680142) AB Arthur B. Product Manager > "There are also occasional stability issues — I’ve been locked out of the platform at times when I really needed access." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6824051) AK Anuj K. President > "Bravo allows us to merge our mailing lists and prepare the newsletter via the platform." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6817603) CB Christian B. CEO > "What I disliked about the platform is that, due to the fact that it is a multi-tool platform, it takes a few hours to learn how to use it well." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828871) Clare P. WordPress Development Lead > "It's easy to set up, provides all the functionality our clients need at the best pricepoint, and the account configuration makes it very easy to co-work and troubleshoot across..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7036177) SJ Sophia J. Chief Creative Officer CCO > "Learning curve using the platform is not very user friendly, especially when it comes to the more technical aspects like DMARC and ensuring you don't get flagged as spam." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7005145) KE Khalid E. Founder > "It saves time and offers fantastic features like multiple mailing lists, easy-to-run advanced campaigns, seamless integration of web interfaces and chat elements, and highly..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6501425) LS Layna S. Media Manager > "I wish I could delete some campaigns or put them into a folder where I don't see them as often." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6835303) OT Ojo T. Copywriter, Mobile and Web developer, Data analyst > "I did so for but for Brevo, I unconsciously dived into it, started checking around and within 10 minutes I got a hang of what it does and how it was perfect for my needs(which is a..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6493808) SP Samantha P. Founder and artistic researcher > "As far as I know, this is constantly being worked on and upgraded - unfortunately, it has led to some deliverability issues, 'broken' chains in the automation flow, and made it..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6500110) UJ Umer J. Corporate Sales Manager > "I recently run an email campaign for our upcoming webinar and Brevo helped me to design a really eye-catching design for that." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6815114) BY Bahnas Y. Project Manager > "None of these problems were deal breakers, but they did interrupt the workflow on occasion." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7048165) HG Hannah G. Design and Projects Marketing Manager > "We made the switch to Brevo from a well-known large e-marketing platform and we found the ease of use better, the design capabilities better and the quality of customer service better,..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6409130) NT Neel T. ceo > "Occasionally, the automation workflows can be a bit limited, making it challenging to implement more complex marketing sequences." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6577073) KB Konrad B. Fundraiser > "Free plan for unlimited contacts with not so small amount of e-mails per day (300)." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933) BE Bonnie E. Administrative Assitant and IT > "I don't have the cloudflare sign in, so I'm unable to authenticate without pushing this sky high in the company." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6842610) DK Dhaval K. SR BDE and Consultant > "The best thing they have taken care of is when you draft your email you can have a mobile as well as desktop version that how your email would look like so these are small things that..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6465254) PR Pramod R. CMO > "A bit difficult to design email templates or import them from other tools." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6833655) UG Ulysses G. CTO > "For a company like ours with a large contact base and varied use cases, it's helpful to have a platform that handles multiple tasks under one roof." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6854937) PP Panos P. Founder > "Greek language not supported on some features." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7045201) TM Tiffany M. CEO > "My overall experience with Brevo has been positive—effective spam blocking with room for improved notifications." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7044028) Faydra D. F. Most-Things Web Consultant > "I haven't used their customer support in quite some time, because they used to give me answers that weren't correct." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342) VR Verified Reviewer Web Developer > "The platform is very intuitive, and the documentation is extensive, so I can usually find everything I need without contacting support." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7054728) PLT Patrizia Liza T. Teacher and Coach > "Another issue I had was that I haven't succeeded in matching my domain name/domain related email." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828243) [View Reviews](https://www.capterra.com/p/132996/brevo/reviews/) RA Rini A. Senior Admission Counselor > "The lead and pipeline management, and task/work-flow automation capabilities, get frequent praise: leads, follow-ups, deals,..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7055086) AR Abhijeet R. Data Analyst > "One limitation I’ve noticed is in the Deals module is the customization options here are quite restricted especially when it..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7045067) RO Ranjan O. Counsellor > "The best thing about Kylas Sales CRM is its simplicity and powerful features like lead tracking, follow-up reminders, and reports." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7041019) VR Verified Reviewer Assistant Manager Sales and Marketing > "It’s hard to generate custom reports that meet our specific needs, and the data visualizations are lacking" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359) AT Abhishek T. Sr Manager Sales > "Kylas Sales CRM enables our sales teams with a streamlined and user-friendly interface that facilitates efficient lead management..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6837039) RA Rini A. Senior Admission Counselor > "Performance & speed issues — CRM getting slow or lagging, especially when loading reports or handling data-heavy tasks." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7055086) SM Sunil M. Relationship Manager > "Kylas CRM is used in Hastha Global Ventures by all the office staff which has a good interface easier to navigate with limited..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299) AG Ana G. Sales Manager > "Missed Follow-Up Reminders: Users have reported that the system sometimes fails to send timely reminders for follow-up dates,..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949) SM Sunil M. Relationship Manager > "This gives us data capturing, leads both Rental and Membership lead conversions through automatically reminders on the follow up..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299) AK Akanksha K. PR executive > "The mobile app could be more robust; sometimes it lags or lacks certain features compared to the web version." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492) AG Aancha G. Sales Coordinator > "The best part about Kylas Sales CRM is its user-friendly design and structured lead management system." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7039612) VR Verified Reviewer Assistant Manager Sales and Marketing > "The reporting functionality feels very basic." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359) AA Alisha A. Business consultant > "I have got a lot to write but for starters,-it helped me organize my leads-it helped me with a report-I can track the pipeline..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6838689) CC Chhavi C. Human Resource Executive > "Kylas is not come with role hierarchy, which is very important part for data management in the company, Layouts are not available..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4816442) JG Jhilmil G. Consultant - Sales > "Its seamless user experience combined with powerful features that streamline lead management, pipeline tracking, and customer..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6303641) HB Hrishikesh B. AGM MEP SALES > "This is the worst planning tool for planning." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7065218) OR Om R. Junior Developer > "The user-friendly interface, combined with powerful features like lead management, pipeline tracking, and analytics, has..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6580167) AJ Arshdeep J. Business Development manager > "Need to work on their phone app it is bit complicated and not handy." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6857892) BN Balaraj N. Assistant Manager - Leads Management > "It offers a variety of tools for managing leads, tracking customer interactions, automating sales workflows, and gaining insights..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6746916) SJ Siji J. Sales Coordinator > "Not able to add the sales or purchase invoice" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6670577) VR Verified Reviewer Telesales expert > "Value for money when call connect it smooth to have convisetion with customer which help to convert more people for a sale" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7107496) SG SHEETAL G. Placement Coordinator > "experienced occasional technical issues, such as slow loading times or errors" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6686288) RT Rahul T. Area sales Manager > "Kyla’s is the best Tool for the sales person to get the genuine leads from them and it works for the sales" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7041452) RC Rakhi C. Admin Coordinator > "Too much features and it is little bit lenghty and takes time to manage." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6332698) VR Verified Reviewer Assistant Manager Sales and Marketing > "The dashboard made it easier to monitor performance and manage daily tasks efficiently." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359) PR PRITI R. EXECUTIVE > "The internal integration part is quite difficult for anyone with non-technical background." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6610981) SM Sunil M. Relationship Manager > "Customized dashboards with reports helps us in aligning to our specific business needs in our growing market." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299) VB Vishal B. Admin > "Slowness at sometimes and sometimes the system gets lagged but other than that no concerns" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6251594) VR Verified Reviewer Assistant Manager Sales and Marketing > "It makes scheduling follow-ups and sending reminders seamless" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359) CT Chanchal T. Human Resource > "The lack of customizable reporting features and the steep learning curve for new users were the main drawbacks of Kylas Sales CRM." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6207586) NP Nishant P. Operations Head > "The thing I like most about Kylas Sales CRM is that it's easy to use and keep track of all the prospects along with task..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7045151) PP Prajakta P. Senior Web Developer > "Here we can not assign the pipeline to any team or also we can not assign one lead to multiple users at time of adding lead..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6211833) AK Akanksha K. PR executive > "The automation features, like follow-up reminders and workflow management, helped improve team efficiency significantly." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492) MR Muthukumar R. Head Marketing > "Whatsapp / SMS / email Integration - ideally they should have white label integration instead of integrating third party apps..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4724985) AS Aakash S. BDE > "The automation capabilities for tasks and communication are a huge time-saver, boosting team productivity significantly." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6844139) NR Nagabhushana R. Business Development Executive > "The worst part in CRM is the notification thing." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6261733) SM Swapnil M. Digital Sales Associate > "We Are using Kylas Sales CRM form one Year and I can confidently say it’s one of the best tools Ive used for managing sales The..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687760) AM Andres M. Research > "Sometimes their customer support team is slow in their response" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6242133) DH Dhaval H. Selling > "Kylas Sales CRM offers smart features, easy tracking, and boosts productivity with smooth automation." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6836272) SR Susmita R. Back End Executive > "experienced occasional slowness and lag." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6619548) AR Aishwarya R. Operations Manager > "For Sales management - Kylas boosted our productivity and helped us stay on top of leads, features are good." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7058996) CK Chandan K. Admin > "Sometime system is slow and not running properly." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6288375) FA Faizan A. Assistant Manager > "There are many pros like Kylas has a very user friendly interface, we can customize workflows, the lead generation and management..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6674110) SS Shailesh S. Manager in sales > "Every counselor got frustrated due to lack of user interface." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6472444) AS Aakash S. BDE > "It simplifies crucial sales processes like lead and deal management, making it easy to track opportunities from start to finish." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6844139) SS Shailesh S. Manager in sales > "Glitched and glitch all the time." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6472444) AA Arman A. Senior Fullstack Developer > "I liked how the sales pipeline is laid out clearly, which makes tracking leads and deals more straightforward." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013464) NK Navath K. Digital Marketing Specialist > "The POC Person has not give correct info about the issue" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6685072) AG Ana G. Sales Manager > "Clean and Organized Layout: The dashboard is well-structured, providing a clear overview of all essential sales metrics and..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949) MM Muskan M. PR Executive > "Reports are not presentable, not good at all, functions are not available for custom things." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4774404) SG SHEETAL G. Placement Coordinator > "Kylas Sales CRM offers robust lead management features, including lead capture, qualification, and nurturing." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6686288) SM Saurabh M. CEO > "phone no masking, columns should be adjusted as per the job role, sometimes workflows stop working" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___5047792) AK Amandeep K. HR Legal Head > "Best feature that i felt is the auto data capturing and self reminder." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6824569) TA Tanuj A. bde > "Limited Features, Scalability Challenges, Integration Limitations , Customer Support Issues" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6161296) AN Aditya N. bde > "api works well, phone direct call feature is good." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7105112) VD Vivek D. Asst Manager > "we can not go to direct lead interface while clicking to the tasks via Outlook/Email ." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4894271) AR Abhijeet R. Data Analyst > "One of the best things I appreciate about Kylas is its highly flexible user access control." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7045067) SK Sourav K. Marketing Manager > "Sometimes it's a bit slow and there were some bugs for deals section." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6110813) LB Lokesh B. Digital Sales Specialist > "The interface is very simple, and the tools are efficient enough that anyone in the team can quickly understand and get the..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7007727) ZS Zeel S. Sales Executive > "Too many filters to be applied for working on particular type of leads" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4990898) BA Bhavya A. FO manager > "The service being provided by the team is really good and they try to resolve the requirements that we need" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7027640) VR Verified Reviewer Business analyst > "Company layout and funnel report on leads are missing," [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4810907) SK SANIKA K. Head Human Resources and Employee Relations > "It also enables me to ensure that the team completes their allocated tasks within the defined timeline." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6690532) AK Abhay K. Manager- HRD > "Some of the features are still not available in Kylas which we have already highlighted to the support team." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6150207) OV Omik V. Assistant sales manager > "It allows us to tailor Kylas precisely to your workflows, ensuring maximum efficiency from day one."" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6698379) HW Harshita W. HR Executive > "I can upload the documents but the thing is I have to download it to read it." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4814296) DH Dhaval H. Selling > "Overall, my experience with Kylas Sales CRM has been positive — it's user-friendly, organized, and helps streamline sales..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6836272) SK Satendra K. BDE > "Notification issue is a big issue work got stopped if notification starts" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6067202) JR JASPAL R. team leader > "Centralized data & improved sales visibility" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7052475) LK Lubna K. Admission officer > "cannot search party name via mobile number" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6150190) BK Biswaranjan K. gold loan > "it is easy to use, efficient, and helps manage leads and sales activities smoothly." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7065211) AT Ankur T. Marketing Manager > "Record counts are the worst part, and the cost of same is also high" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6048964) AK Akanksha K. PR executive > "I also appreciated the reporting dashboards, they give a clear view of sales performance at a glance." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492) HA Haidar A. Manager > "If you buy any product or service, if the supporting team is right then you do not understand the problems." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6030192) FA Faizan A. Assistant Manager > "The functionalities offered by Kylas Sales CRM have worked very well for me particularly on automating lead and sales processes." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6674110) GS Gagana S. Manager - Special Projects > "When we have 1000 tasks in our mind, it is very difficult to remember each one of them." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4894154) SS Shikha S. Marketing Manager-Digital > "Their automation and tracking features have made our sales process more efficient and organized." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6690512) RM Rama M. CEO > "Some users might find certain features lacking or encounter difficulties in implementation." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6188106) AG Ana G. Sales Manager > "While the CRM excels in many areas, there are some challenges, such as managing follow-up dates with clients." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949) KS Kiran S. Branch Manager > "Calling Feature not Proper working in Iphone." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4814286) [View Reviews](https://www.capterra.com/p/210630/Kylas/reviews/) ## User interface 4.62 (3,406) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) 4.81 (573) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Brevo 29/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/132996/brevo/#features) Kylas Sales CRM Top features 33/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/210630/Kylas/#features) ### Recognition No recognitions have been awarded to Brevo No recognitions have been awarded to Kylas Sales CRM ### Deployment & support Brevo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Kylas Sales CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Brevo - By Sendinblue - Located in France - Founded in 2012 Kylas Sales CRM - By Kylas - Located in India - Founded in 2020 ## Popular Comparisons [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/) vs [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,565)](https://www.capterra.com/p/110228/MailChimp/reviews/) $9/month Price $13/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/110228-132996/MailChimp-vs-brevo) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $250/month Price $20/month 4.7 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-210630/HubSpot-CRM-vs-Kylas) [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $9/month Price $15/month 4.5 Features 4.5 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-132996/ActiveCampaign-vs-brevo) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) $250/month Price $25/month 4.7 Features 4.4 4.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-210630/Salesforce-vs-Kylas) [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $9/month Price $12/month 4.5 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-132996/Constant-Contact-vs-brevo) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (616)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/) $250/month Price Contact vendor for pricing 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/210630-250169/Kylas-vs-Comprehensive-Admission-Suite) [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,256)](https://www.capterra.com/p/136603/MailerLite/reviews/) $9/month Price $10/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-136603/brevo-vs-MailerLite) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $250/month Price $7/year 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/204998-210630/Bigin-by-Zoho-CRM-vs-Kylas) [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/) vs [Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.83 (2,126)](https://www.capterra.com/p/198994/Systeme/reviews/) $9/month Price $17/month 4.5 Features 4.7 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-198994/brevo-vs-Systeme) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $250/month Price $14/month 4.7 Features 4.3 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/155928-210630/Zoho-CRM-vs-Kylas) [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/) vs [EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (653)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) $9/month Price $9/month 4.5 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/132996-147415/brevo-vs-EmailOctopus) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/)[4.64 (489)](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/reviews/) $250/month Price $13/month 4.7 Features 4.5 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132752-210630/You-Don-t-Need-a-CRM-vs-Kylas)