# Compare Brevo vs MailerSend 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Brevo and MailerSend based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132996-214665/brevo-vs-MailerSend

---

# Brevo vs MailerSend Features and Cost Comparison

Last updated May 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BrevoMailerSend2/4 selected

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/)

[MailerSend](https://www.capterra.com/p/214665/MailerSend/)[4.4 (59)](https://www.capterra.com/p/214665/MailerSend/reviews/)

[## Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [3,439 reviews](#user-reviews)

Positive

3,239

Neutral

117

Negative

83

[## MailerSend](https://www.capterra.com/p/214665/MailerSend/)[4.4 (59)](https://www.capterra.com/p/214665/MailerSend/reviews/)

Starting Price

$7.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [59 reviews](#user-reviews)

Positive

50

Neutral

1

Negative

8

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## Summary

* * *

Features in Transactional Email Software

Best performer

35 / 40

Only Brevo

-   Alerts/Notifications
-   Campaign Scheduling
-   Customer Segmentation

33 / 40

Only MailerSend

-   Activity Tracking
-   Geolocation

User satisfaction

User satisfaction

4.6

User reviews[3,439](https://www.capterra.com/p/132996/brevo/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

User satisfaction

4.4

User reviews[59](https://www.capterra.com/p/214665/MailerSend/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$9Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$7Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Brevo is used by entrepreneurs, ecommerce retailers, marketers, sales teams, developers, agencies, and enterprise organizations.

Best for

Made for businesses that want an advanced transactional email and SMS solution that’s easy to set up and maintain for developers with a user-friendly interface so that the whole team can contribute.

## User reviews

Pros & cons

BK

Blerta K.

Language Instructor

> "The functionality and user-friendly interface in terms of email handling are wonderful and our small teaching faculty was able to design and mail gorgeous monthly newsletters to our..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7119704)

AL

Amanda L.

Head of Marketing

> "The only thing that really bugs me is the clunky workflow when duplicating campaigns. If I want to take a successful email and quickly resend it to the people who didn't open it (or..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142092)

VR

Verified Reviewer

Owner

> "Email campaign creation, contact management, automation, and reporting are all in one place, which made it efficient to manage our marketing activities."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480)

VR

Verified Reviewer

Owner and Administrator

> "The main downside is that suspension messages could be clearer. When a transactional SMTP account is suspended, it can be stressful for a small business because important platform..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693)

CL

Cristiano L.

CEO

> "It´s a complete Marketing platform with the resources I need for my SaaS. In one platform I have CRM, Automation, SMTP, whatsapp, Deals and more."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987)

FR

Frank R.

Billing Specialist

> "There are some valid engagement data that is flagged strangely and that confuses me when I go through campaign performance that relates to billing."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142)

SB

Stefano B.

Founder and CEO

> "The customization capabilities have allowed us to create workflows that match our exact processes rather than forcing us to adapt to rigid system limitations. While the webhook..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7014349)

SM

Sherry M.

Executive Manager

> "We also may get unsubscribes that do not realize we use Brevo for informational purposes and not just marketing and we get concerned the guests may no longer get pertinent emails."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7116190)

AM

Antoine M.

Marketing advisor

> "You can create campaigns, manage contacts, automate emails and even use SMS tools."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128)

AS

Andreas S.

Co-founder

> "Pricing not very transparent, still no idea what the difference between the free & starter plans is. If you have more than 500 subscribers, it gets expensive."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7140818)

SG

Sebastian G.

coo

> "The drag-and-drop email builder is ituitive, and the automation workflows make it simple to create personalized experiences for different customer segments."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497)

MT

Marios T.

President

> "The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7118246)

VR

Verified Reviewer

Owner

> "The platform offers useful tools for email marketing, contact management, and campaign tracking."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480)

AP

Anil P.

Founder

> "The inability to find how to use transactional emails, as each click on transactional->templates redirected to campaigns->templates."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6822712)

TV

Tuananh V.

Marketing

> "I also appreciate having multiple features (email, SMS, CRM) in one place, which promises to save time and effort in the future. While it's still too early to give a deeper assessment..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852296)

Lauren R.

Owners

> "With migration of our database to Brevo, we lost several hundred contacts bc they were from Gravity forms outside of the “allowed timeframe” I did feel that this hurt us in the..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6856016)

Clare P.

WordPress Development Lead

> "Brevo's delegated account access means that my clients can take care of simple tasks by themselves, and I can easily access their account if they need help with more technical tasks."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7036177)

DrJohnCobin C.

Manager

> "I signed up because I want to do mailings to thousands of Baptist churches and hundreds of others for my businesses. But I found that you do not permit such things."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446)

Roman J.

onwer

> "When we ran into difficulties, the support team helped us with advice and opened our eyes to the fact that it’s not just about the quantity of emails sent, but also about the content..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7093439)

RG

Renato G.

Cofounder

> "The SMS confirming my phone number never arrived, so I had to use the chat to resolve a problem that could have been easier to resolve."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097771)

Faydra D. F.

Most-Things Web Consultant

> "I primarily use Brevo as a tool so that I and my clients can receive transactional emails through our WordPress sites, and it's outstanding for that."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342)

JG

Jerzy G.

DJ, Producer and Remixer

> "when sending a campaign having a limited amount of mails to send, there is a big inconvenience: if let's say your monthly limit is 300, you might want to select 2 contact categories..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6470031)

GR

Gustavo R.

Chief Enthusiast

> "Very generous free plan (300 e-mail messages per day which can not only be used for e-mail marketing, but also for transactional e-mails and SMTP sending)."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6827819)

CL

Cristiano L.

CEO

> "Some time there are new functions that I wasn´t using that don´t work fine, new configurations, but the support can solve in time."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987)

RS

Radenko S.

CEO

> "Positive, good support service, tools necceserz to start and run zour email campaigns, segmentatyion is good, good repaort even in the free plan"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7079068)

FR

Frank R.

Billing Specialist

> "There is inconsistency in spam filtering of incoming campaign analytics."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142)

Henrique de Souza R.

Head of Customer Success

> "I really like Brevo because it's easy to create templates and integrations, and it also allows you to view logs in real time."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7117568)

AV

Arnaud V.

Founder

> "The editor can be tinkering if you want to work with conditional variables and specific layout/styles. But maybe I'm overcomplicating my logic in the e-mails too..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7005928)

LW

Llewellyn W.

Media and Communications Manager

> "Additionally, setting up workflows and managing subscriber lists is straightforward, helping users save time and focus on engaging their audience effectively."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828150)

MK

Max K.

CEO

> "I think Brevo has an overly sensitive algorithm related to email deliverability and customer engagement."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7046744)

WD

Warren D.

Marketing Manager

> "affordability, we do not send a huge number of emails out per month but do have a lot of contacts across several entities and Brevo's fix rate monthly account works very well for us."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6883558)

Renan D.

Founder

> "I like least about Brevo is the loading of unnecessary resources in e-commerce, the lack of clarity about the billing process, and the limited automation features for push..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6500673)

NO

Naj O.

Digital CRM

> "We appreciate the intuitive and comprehensive features the most, especially how easy it was to manage email campaigns, segment audiences and track analytics in one place."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7050024)

CG

Charles G.

Owner

> "The biggest pain point so far seems to be process for adding new individual contacts. Because Brevo offers many features beyond emailing, it means that adding a new contact involves a..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6778102)

KB

Konrad B.

Fundraiser

> "Brevo allows me to do my most important part of work - be in a constant contact with the donors of my organisation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933)

JS

Joao S.

Team leader

> "The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7049987)

KB

Konrad B.

Fundraiser

> "Marketing campaigns allow me to send my most important messages for the donors of my organisation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933)

SG

Sebastian G.

coo

> "Some parts of the interface feel a bit clunky or uninuitive, especially when navigating between campaigns, contacts, and automation workflows."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497)

SC

Simone C.

Writer

> "I use it to send out my noncommercial newsletter about writing. Both the stats and the way they're presented are very helpful in my understanding my public."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852183)

LC

Lucy C.

Business Technology Consultant

> "When using a popup form it is not possible to customise the URL for double opt-in subscribers."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6853381)

AH

Adrian H.

CEO

> "There are simple ways to set up forms within the interface that allows sign-up connection without the need to use any other form plugin."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7003130)

RA

Richard A.

Secretary

> "There are restrictions on sending emails that I didn’t know about when I registered"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7139214)

RCR

Rodel C R.

Journal Editor

> "Segmentation, templates, and scheduling aid us to notify authors and reviewers adequately with good value, without aggressive learning curves."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6877106)

PD

Paul D.

Operations Manager

> "The cost of the packs is quite high, so make your subscription work for you, can get expensive if your database fills up"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6821044)

VR

Verified Reviewer

Owner and Administrator

> "Overall, I would recommend Brevo for small businesses that need reliable transactional email and useful delivery logs, especially if they are starting with modest email volume."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693)

OA

Odueki A.

CEO

> "Some users might not like or could find it limiting due to the learning curve — especially when it comes to setting up workflows, lead scoring, and tagging."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6854447)

GM

Giulio M.

CEO

> "I'm using Brevo from almost 5 years, it simplify at the most my needs to make campaigns to have more leads, even for wide or very small numbers of sendings."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7024863)

DrJohnCobin C.

Manager

> "Lots of service interruption due to internal policy of Brevo not clearly explained before purchase.!!"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446)

BY

Bahnas Y.

Project Manager

> "The layout is clean and the tools are organized in a way that makes sense even if you are not deeply experienced with email platforms."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7048165)

MN

Muna N.

Designer

> "Occasional delays in email delivery or reporting may occur."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7083179)

IB

Ilenia B.

Marketing Automation manager

> "The automation features are particularly interesting because they allow you to manage the database with internal actions as well as automate external communications via email or SMS."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6495091)

VR

Verified Reviewer

Marketing Executive

> "The email template customization options are limited and less visually appealing."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7004529)

VR

Verified Reviewer

Graphic Designer

> "Overall, Brevo is a solid email marketing platform that is user-friendly for designers, offering a quick way to create attractive campaigns and manage client communication, but it may..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6575696)

EL

Eddy L.

Founder

> "Campaign builder and pre-configured campaigns are sometimes confusing and most of the time not inline with our cms."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6823451)

MM

Michele M.

Operations Manager

> "Not only did it allow us to mass mail to all our clients weekly news letters which cut our time in half but it also incorporates many other wonderful features that we were able to..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6680142)

MW

Mark W.

Owner

> "Payments can fail and during the weekend, support can be slow."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7080740)

AK

Anuj K.

President

> "Bravo allows us to merge our mailing lists and prepare the newsletter via the platform."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6817603)

HPK

Himadri Protim K.

MD

> "I haven't been able to find the merging option, which would allow me to avoid repeating the contact entry twice."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6839277)

KE

Khalid E.

Founder

> "It saves time and offers fantastic features like multiple mailing lists, easy-to-run advanced campaigns, seamless integration of web interfaces and chat elements, and highly..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6501425)

AB

Arthur B.

Product Manager

> "I also find the pricing model somewhat unclear; most of the support tickets I’ve opened were to clarify doubts about how pricing works."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6824051)

OT

Ojo T.

Copywriter, Mobile and Web developer, Data analyst

> "I did so for but for Brevo, I unconsciously dived into it, started checking around and within 10 minutes I got a hang of what it does and how it was perfect for my needs(which is a..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6493808)

LS

Luke S.

Marketing and Web Admin

> "If you have a large list of contacts which is not up to date, you could get your account suspended for having to many unsubscribed contacts."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6730381)

UJ

Umer J.

Corporate Sales Manager

> "I recently run an email campaign for our upcoming webinar and Brevo helped me to design a really eye-catching design for that."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6815114)

VR

Verified Reviewer

Owner

> "The contact and recipient count was sometimes confusing."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480)

HG

Hannah G.

Design and Projects Marketing Manager

> "We made the switch to Brevo from a well-known large e-marketing platform and we found the ease of use better, the design capabilities better and the quality of customer service..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6409130)

FG

Fernando G.

Owner

> "automating email blasts and social media posts isnt a capability that it currently has."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6859549)

KB

Konrad B.

Fundraiser

> "Free plan for unlimited contacts with not so small amount of e-mails per day (300)."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933)

FS

Frhan S.

Clara

> "Many messages end up in spam, making them invisible and failing to achieve the campaign's goal."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6819999)

DK

Dhaval K.

SR BDE and Consultant

> "The best thing they have taken care of is when you draft your email you can have a mobile as well as desktop version that how your email would look like so these are small things that..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6465254)

MnM

Mônica M.

GMT

> "Since I am still learning, I sometimes find the automation features a bit confusing to set up."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7098560)

Attila P.

Owner

> "Brevo handles both my transactional emails and marketing newsletters reliably, and the setup was straightforward."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141767)

MD

Mo D.

Marketing Associate

> "Sometimes the functionality of moving certain elements in the email can be cumbersome."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6857443)

UG

Ulysses G.

CTO

> "For a company like ours with a large contact base and varied use cases, it's helpful to have a platform that handles multiple tasks under one roof."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6854937)

AM

Antoine M.

Marketing advisor

> "Some advanced features are less deep than very premium competitors."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128)

TM

Tiffany M.

CEO

> "My overall experience with Brevo has been positive—effective spam blocking with room for improved notifications."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7044028)

YZ

Yoav Z.

Director

> "Also pricing feels a bit confused: for example, looks like it's more worthwhile to stay on a free package than move to pay as you go because you lose your free allocation?"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6814343)

VR

Verified Reviewer

Web Developer

> "The platform is very intuitive, and the documentation is extensive, so I can usually find everything I need without contacting support."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7054728)

AB

Arthur B.

Product Manager

> "There are also occasional stability issues — I’ve been locked out of the platform at times when I really needed access."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6824051)

VR

Verified Reviewer

Owner and Administrator

> "Brevo’s free transactional email service is very useful for a small online teaching platform like mine."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693)

CB

Christian B.

CEO

> "What I disliked about the platform is that, due to the fact that it is a multi-tool platform, it takes a few hours to learn how to use it well."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828871)

[View Reviews](https://www.capterra.com/p/132996/brevo/reviews/)

Miguel S.

Founder

> "Also great email automation sequences and low learning curve."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___7071430)

VR

Verified Reviewer

Engineer

> "They changed their free plan (Hobby) to $7/mo forcing users to pay a monthly fee instead of just overage and the Free plan is a..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___7052023)

MC

MIRIAM C.

Coach

> "I have the free version, which already offers many features."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___7120573)

LG

Liana G.

COO

> "I canceled without being able to use their service and paid for standard plan but never got to use it."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6676645)

Miguel S.

Founder

> "Very easy to use, great options for free, no problems sending emails!"

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___7071430)

LG

Liana G.

COO

> "I canceled without being able to use their service and paid for standard plan but never got to use it."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6676645)

SS

Sattyam S.

Full Stack developer

> "Although the platform is very great, I like the live customer support feature."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6328432)

VC

Viktor C.

Wordpress Creator

> "This cold, unjustified refusal is humiliating and incomprehensible and we feel mistreated in a way that never happened to us..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6189604)

SS

Sattyam S.

Full Stack developer

> "This helps in the learning of the user also."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6328432)

MK

Matthew K.

CEO

> "Like Internet thieves, they first receive all your personal and important information and your business. And then they start to..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___5061673)

VC

Viktor C.

Wordpress Creator

> "I am representing a small organization that is behind one of the most famous City Marathons in our country, which already has a 5..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6189604)

AD

Anver D.

Software Engineer

> "I was using my own server to send emails and had to contact my local ISP to increase the number of emails being sent out, this..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3701099)

DH

Daniel H.

Community Marketing Specialist

> "Overall a good experience in terms of email marketing only."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6690625)

LG

Liana G.

COO

> "It’s impossibly hard to use without any support or resources."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6676645)

VC

Viktor C.

Wordpress Creator

> "I hope everybody will be able to read this before making the right decision, because it is one thing to run a "successful" or..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6189604)

KL

Kara L.

Founder

> "It was so unsympathetic that it might as well be a robot."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6421743)

BK

Brian K.

CMO

> "Just started with mailersend to improve our customer services."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___4797595)

GA

Gideon A.

Frontend Developer

> "it took a bit too long to verify my domain, but I think that's just network issues"

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___5070067)

KG

Kenneth G.

Executive Director

> "Custom unsubscribe is helpful."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___4986725)

VC

Viktor C.

Wordpress Creator

> "Mailersend just refused any discussion about why our recently created account was shut down and not approved from the start."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6189604)

AD

Anver D.

Software Engineer

> "Easy and quick solution, intuitive interface on web site, clearly defining all the steps and potential issues as I went along."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3701099)

VC

Viktor C.

Wordpress Creator

> "This refusal sends a lot of doubt: were we refused for some wrong doing, or are you just discriminating because of where we come..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6189604)

GA

Gideon A.

Frontend Developer

> "I like the ease of setup, this app was pretty easy to set up, they have great customer support"

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___5070067)

FH

Ficht H.

CTO

> "So we had to implement our own parsing which in some way nullified the advantage of parsing content from MailerSend."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3749715)

TC

Tim C.

IT Solutions Implementation

> "Mailersend is used to assist outbound notification messages from a web app to subscribed users on daily basis and 'it just works'"

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3274708)

VC

Viktor C.

Wordpress Creator

> "In the other companies, even competitor companies, we are at least given a chance, but here, they are saying that we don't..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6189604)

BP

Biswajit P.

Marketer

> "Further I was able to connect my SMTP service with them that allowed me to use my own email tool instead of using another web..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___2948839)

VC

Viktor C.

Wordpress Creator

> "Running a business in an unethical way always costs a lot in the long run."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6189604)

PG

Prashanth G.

Co-founder

> "Customizable templates are designed very well."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3715230)

KG

Kenneth G.

Executive Director

> "People who have given mailersend rave reviews have clearly not really tested the platform."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___4986725)

FH

Ficht H.

CTO

> "For us deliverability and reliability was the most important factors."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3749715)

Rodrigo S.

CTMO

> "We were always worried that the email would go to spam or promotion, but now our clients sometimes say "how did your FIRST email..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___4112870)

DC

Divaldo C.

CEO

> "After researching several providers and testing a few, after using mailersend I found it to be very straight to the point and..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___4446387)

JR

James R.

Web Developer

> "The DNS record verification setup has poor feedback on failures to verify."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___2904624)

JR

James R.

Web Developer

> "You can easily design HTML emails and fill in the information easily through the API."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___2904624)

VR

Verified Reviewer

Co-organiser

> "I was able to use MailerSend in a project once; however, the two other projects where I recommended MailerSend received very bad..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3433477)

FH

Ficht H.

CTO

> "Very positive, and the point i would like to stress the most is the fabolous MailerSend support."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3749715)

BP

Biswajit P.

Marketer

> "I was making a switch from Amazon ses after they blocked my account without providing any reason."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___2948839)

NN

Norbert N.

CTO

> "Fast reponse times and competent help is my main experience so far."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___4138696)

BM

Barnett M.

Lead Developer

> "Their approval process and support is horrible to say the least."

[See full review](https://www.capterra.com/p/214665/MailerSend/#SoftwareAdvice___3473971)

MR

Matt R.

Software Developer

> "Setup was very easy, there's a package to integrate directly with Laravel."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3813743)

BM

Barnett M.

Lead Developer

> "I had an issue with the domain and was not approved."

[See full review](https://www.capterra.com/p/214665/MailerSend/#SoftwareAdvice___3473971)

TR

Tobias R.

Owner

> "With the predefined templates and drag&drop editor you're able to do a real quick start."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3343238)

VR

Verified Reviewer

Co-organiser

> "Bad customer service."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3433477)

[View Reviews](https://www.capterra.com/p/214665/MailerSend/reviews/)

## User interface

4.62 (3,439)

[MailerSend](https://www.capterra.com/p/214665/MailerSend/)

4.39 (59)

### Features

Brevo

Top features

35/40

-   A/B Testing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   Click Tracking
-   Contact Database
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Drag & Drop
-   Drip Campaigns
-   Dynamic Content
-   Email Distribution
-   Email Management
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Event Triggered Actions
-   Generative AI
-   Geolocation
-   List Management
-   Message Personalization
-   Mobile Access
-   Real-Time Data
-   Reporting/Analytics
-   Simple Mail Transfer Protocol (SMTP)
-   SMS Messaging
-   Subscription Management
-   Template Management
-   Third-Party Integrations
-   Unsubscribe Database
-   Workflow Management
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/132996/brevo/#features)

MailerSend

33/40

-   A/B Testing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   Click Tracking
-   Contact Database
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Drag & Drop
-   Drip Campaigns
-   Dynamic Content
-   Email Distribution
-   Email Management
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Event Triggered Actions
-   Generative AI
-   Geolocation
-   List Management
-   Message Personalization
-   Mobile Access
-   Real-Time Data
-   Reporting/Analytics
-   Simple Mail Transfer Protocol (SMTP)
-   SMS Messaging
-   Subscription Management
-   Template Management
-   Third-Party Integrations
-   Unsubscribe Database
-   Workflow Management
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/214665/MailerSend/#features)

### Recognition

Brevo is recognized as a top-rated tool in 3 Capterra Shortlist reports

MailerSend is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Transactional EmailSoftware (2022) 

### Deployment & support

Brevo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MailerSend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Brevo

-   By Sendinblue
-   Located in France
-   Founded in 2012

MailerSend

-   By MailerLite
-   Located in United States
-   Founded in 2005

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vs

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4.6

Ease of Use

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4.6

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