Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
All-in-one platform to manage your customer relationships via Email, SMS, Chat and more.
SugarCRM is ideal for mid-sized companies globally.
Ease to use, Easy to Set Up, Great Analysis System, Great Format for the campaigns and good help service.
I had some problems sending out targeted emails the first few times and had some trouble making all the initial settings.
Overall, I've had a great experience with SendInBlue for what I use it for - it just works seamlessly on the backend of all my websites, delivering the mail flawlessly.
It's quite a mess and very unpleasant experience. Also the transition between drag&drop and raw HTML is not so direct as I would expect.
I love that I can start with the free account while getting my business off the ground and then expand when ready and more stable.
The CRM functions are confusing and a bit limited. The email templates are very limited.
My list has just reached over a 1000 subscribers and so now I need to find a more affordable way to build and grow from here. Sendinblue is perfect for that.
Initially it was hard to configure the dedicated IP but it was due to our lack of knowledge in IT and misunderstanding with our web host provider.
I've been through this transition several times, and am very impressed with Salesfusion, who actually made it fun and easy.
The product sometimes, due to releasing very new updates often, suffers from a performance or stability standpoint. It can be annoying but it does not happen frequently enough to warrant a discussion.
Customer support is amazing, quick to respond and resolve questions and issues. The system has been great for us and allows us to take our marketing efforts to the next level.
Nurture and drip campaigns are hard to set up within the software. I can never get them to work correctly or know if I am doing something wrong.
Great product and wonderful customer support team...their Salesfusion University class is amazing.
The templates are difficult to use, and placing pictures in emails is difficult.
Overall, my experience has been very positive. We get great analytics out of this program, and great customer support.
The only downside to SalesFUSION is that with all of its features, it takes some time to learn all of the platform's capabilities.
Cristina C.: Hi, I'm Cristina. I'm an owner manager. I give Sendinblue a three out of five. For more reviews like this, click the link below. Before Sendinblue, I was using Klaviyo. However, Klaviyo seemed to me to be too large of a CRM, too robust, too complex. I needed to simplify, so I chose Sendinblue, which was an easier, smaller to manage CRM. The other reason was the costs involved with Klaviyo. As a solopreneur, I was looking for something that was more affordable. I chose Sendinblue because I needed something that was a little bit more simple and less complex to use for a solopreneur. I also wanted something that was more affordable as a solopreneur, so I chose Sendinblue. Getting started with Sendinblue was quite a large learning curve. Even though it seemed like the simplest CRM, the learning curve in getting it attached to my website was quite steep. The customer service also was a little bit lacking in getting it set up. If you're thinking about switching over to Sendinblue as your CRM, be prepared for a learning curve. I would advise to jump on the website, have a look through the Sendinblue Academy, and then get in touch with your host and just see what exactly you need to do to set it up and integrate it with your website and your [inaudible 00:01:34] commerce, or whichever commerce you are using.
Prioritize real-user-identified key features according to your needs to find your best fit.
Brevo
Top FeaturesSugar Market
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: