--- title: "Compare Brevo Marketing Platform vs Salesforce Starter 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Salesforce Starter and Brevo Marketing Platform based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/132996-227088/brevo-vs-Salesforce-Starter" page_type: "comparison" language: "en" --- # Salesforce Starter vs Brevo Marketing Platform Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Salesforce StarterBrevo Marketing Platform2/4 selected [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.4 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) [## Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.4 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Starting Price $25.00/month Value-for-Money 4 Functionality 4.2 Ease of Use 4 Customer Service 4.1 Reviews Sentiment Based on [226 reviews](#user-reviews) Positive 200 Neutral 18 Negative 8 [## Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $9.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [3,521 reviews](#user-reviews) Positive 3,320 Neutral 117 Negative 84 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Data Security NA Contact Management 4.7 Activity Dashboard 4.4 Contact Database 4.8 Data Import/Export 4.4 84%Fit High performer Feature ratings Data Security 5.0 Contact Management 4.5 Activity Dashboard 4.8 Contact Database 4.5 Data Import/Export 4.7 User satisfaction User satisfaction 4.4 User reviews[226](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 4.0 Customer support 4.1 User satisfaction 4.6 User reviews[3,521](https://www.capterra.com/p/132996/brevo/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from $9Usage Based, Per Month - Free version - Free trial Best for Best for Salesforce Starter supports small and medium sized business with a simple CRM for marketing, sales, and service. Best for Individuals, small businesses, and large enterprises across ecommerce, retail, travel, hospitality, and marketing agencies. ## User reviews Pros & cons BK Blerta K. Language Instructor > "The ability to have all student inquiries, follow-ups and enrollment conversation tracked all in a single location made my..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7138877) RL Rico L. AE > "Sometimes the reporting can track figures incorrectly, but not sure if that is an internal issue." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7067755) VR Verified Reviewer App Developer > "What I liked most about Salesforce Starter was how easy it made CRM setup—intuitive interface, guided onboarding, and..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7098838) Khilah B. Owner > "I do not particularly like that there are so many features that can be used but the price to upgrade is a bit much for a..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7076699) VR Verified Reviewer Salesforce Consultant > "It gives you the exposure to find out what you need as you continue to grow." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7123343) VR Verified Reviewer Advisor > "Customization options are basic." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7107416) RS Rob S. Managing Director > "Its intuitive design, responsiveness, and simplicity in implementation make it a standout choice in the market. Whether you're..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5085157) BK Blerta K. Language Instructor > "Not as easy as Starter label suggests." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7138877) VR Verified Reviewer Advisor > "Slight learning curve early, but useful once workflows are set." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7107416) MHS Mohammed Hareez S. Customer Success representative > "To be honest there is nothing i dislike about salesforce but sometimes its bit slow" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6681865) Jeff T. AE > "Best CRM on the market i have enjoyed using it throughout my career at multiple companies" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7091777) PB Phoebe B. Payroll Administrator > "Response was time consuming." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7088055) James W. Revenue Operations Manager > "Extremely customisable, has a wide range of features and functionality, extremely powerful In the amount of automations and..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5084445) HML Hector Manuel L. Bookings Office Admin > "Export data might require some experience using this app. If not used to work with SF you might find a little bit frustrated..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4768423) PW Peggie W. Acct Resolution > "Compact and streamlined which goes well with small business." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6582490) JW Janet W. Project Manager > "That they moved to lightning and it is not as good as classic" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6030896) DV Donovan V. Retirement Benefit Analyst II > "Salesforce starter is a great tool that we're able to utilize in our workplace." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6649475) LD Lisa D. Billing Administrator > "I don't like the email functionality or the notes / tasks available. " [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4839430) VR Verified Reviewer CEO > "Salesforce is great because you can work to keep track of real-time user and purchase analytics, customer support, customer..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4456584) CG Clayton G. Database Manager > "It is up to us as employees to make the software work the most productive for us, and that should not be expected from us when..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#SoftwareAdvice___3264312) NB Nichole B. Owner > "It is easy to set up, use, maintain and set sales goals with it." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6630138) PC Patrick C. Financial Planner > "It took too much of my time and the only way to get customer service is to hire a third party vendor to help with all aspects..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3715765) PB Phoebe B. Payroll Administrator > "Overall experience was okay and easy to navigate. " [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7088055) RS Roberto S. Project Manager > "If you're not an admin, is difficult to know the rules behind the dashboard reports and automated emails." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3548806) NB Nichole B. Owner > "It was easy to install, easy to use, and made managing sales a breeze." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6630138) PC Patrick C. Financial Planner > "As it can be an expensive and time consuming set-up, it was not necessary for me to have such a customizable software. " [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3715765) VR Verified Reviewer Business Operations Analyst > "It offers a range of tools and features, and can be highly customizable to fit the specific needs of businesses of various..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4605252) NN Nomava N. Freelancer > "For a limited business, over there is too much to sort through for everything we need." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3209891) AD Alexis D. Operations Direcot > "It is very handy even though it needs some expertise to set it up but don't let this stop you, their resources library is..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4745886) JW JAMES W. Sales Engineer > "Too many unused fields that muddy up the screen and info can get lost in all the blank fields." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2786888) MHS Mohammed Hareez S. Customer Success representative > "My overall experience is wonderful with salesforce" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6681865) MK Mayank K. Assistant Manager - Digital Marketing > "Role Hierarchy & Permission sets are difficult to understand and multiple roles assigning can be difficult." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2779825) JL Judith L. office manager > "it is good, I like it but it is pricely." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6814031) NZB Nastazija Zivaljevic B. Customer Support Specialist > "There are too many features, which at times are repetitive and sometimes not easy to find/ not distinct enough to know what to..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2966383) Rick K. Owner > "We've been super happy with it and my personal favorite part is being able to do so much from my phone." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5091696) VR Verified Reviewer HR Lead > "I also think that the knowledge articles are very hard to work with and its not really clear when they're published or in..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2909707) Julio Cesar M. SALES MANAGER > "Basically, all my days at work depens on salesforce, very efficient at the moment, it also helps me out to improve my sales..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4650211) MB Matthew B. Digital Engagement Officer > "It can be difficult to resolve problems without having to search for help topics." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2789605) JW Janet W. Project Manager > "It was much more intuitive and easier to locate information." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6030896) ED Elizabeth D. Marketing > "This product is not designed for the Financial Services industry." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2898851) Rick K. Owner > "It's been part of the reason we've been able to stay so organized." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5091696) PS Paul S. Chief Engineer > "My biggest issue with Salesforce is that it is so big." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3007447) RS Rob S. Managing Director > "I highly recommend it to anyone looking to enhance their customer relationship management processes." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5085157) HW Heather W. Compliance Analyst > "It is overwhelming at first to get a handle on the software." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3006744) JM Jeremy M. Administrative Assistant > "We have salesforce for NON profits and we love keeping track of all of our fellowship members" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4596998) BK Blerta K. Language Instructor > "Not as easy as Starter label suggests." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7138877) VR Verified Reviewer Quality Systems Manager > "Salesforce Essentials is the best way to provide better service to our customers." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4933814) PC Patrick C. Financial Planner > "It took too much of my time and the only way to get customer service is to hire a third party vendor to help with all aspects..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3715765) NN Nomava N. Freelancer > "Moreover, with this tool, I can complete all my tasks without any delay so that I am not disturbed while doing my work and my..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3209891) VR Verified Reviewer HR Lead > "I also think that the knowledge articles are very hard to work with and its not really clear when they're published or in..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2909707) [View Reviews](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) BK Blerta K. Language Instructor > "The functionality and user-friendly interface in terms of email handling are wonderful and our small teaching faculty was able to design and mail gorgeous monthly newsletters to our..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7119704) SK Samuel K. Creative and Technical Director > "The email template library and drag-and-drop editor can feel a bit rigid and clinical compared to some of the more design-focused competitors. While it is completely capable and..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7166228) GM Geet M. Founder > "Some other very useful features include finding out about invalid contacts, being able to look at emails that bounced, scheduling the emails in advance and the option to add an..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165945) AL Amanda L. Head of Marketing > "The only thing that really bugs me is the clunky workflow when duplicating campaigns. If I want to take a successful email and quickly resend it to the people who didn't open it (or..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142092) GL Gabriel L. Owner > "First, the breadth on one platform: email, SMS and WhatsApp, with a genuinely usable API and a data model flexible enough to run a real first-party CRM — custom attributes,..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7183734) LB Leen B. Marketeer > "The newsletter layout interface is a bit complicated, for example the whole margins settings that can be convoluted because you can set them at so many levels in blocks." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158021) VR Verified Reviewer Owner > "Email campaign creation, contact management, automation, and reporting are all in one place, which made it efficient to manage our marketing activities." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480) VR Verified Reviewer Owner and Administrator > "The main downside is that suspension messages could be clearer. When a transactional SMTP account is suspended, it can be stressful for a small business because important platform..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693) CL Cristiano L. CEO > "It´s a complete Marketing platform with the resources I need for my SaaS. In one platform I have CRM, Automation, SMTP, whatsapp, Deals and more." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987) IH Imre H. Software Engineer > "Our first large campaign was suspended because our imported database contained many outdated emails, and the reactivation process was stressful at first, although support eventually..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013) IH Imre H. Software Engineer > "The support team also provided useful deliverability details, such as hard bounce rates, bad MX addresses and role-based email issues." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013) GL Gabriel L. Owner > "The account-protection process, while ultimately fair, is abrupt for a first-time sender. Because Brevo runs on shared IPs, a single early campaign to a poorly-validated list can..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7183734) TJS Tobi Joshua S. Software Lead > "So far, the account setup and domain authentication process have gone well, and the customer support team was responsive and professional throughout the verification process...." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7187078) IH Imre H. Software Engineer > "Bulk deletion and list cleanup are not as smooth as expected, and some parts of the import and field mapping workflow could be clearer." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013) AM Anna M. Customer Service Agent > "We use Brevo as a free-access CRM and for some campaign and purchase confirmation emails. For people who struggle with standard solutions available out there, or just need something..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7159151) FR Frank R. Billing Specialist > "There are some valid engagement data that is flagged strangely and that confuses me when I go through campaign performance that relates to billing." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142) SB Stefano B. Founder and CEO > "The customization capabilities have allowed us to create workflows that match our exact processes rather than forcing us to adapt to rigid system limitations. While the webhook..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7014349) Bekkah M. Webmaster and Marketing Manager > "Like wanting to delete non-subscribers simply by deleting a list but finding I needed to use one of many confusing filters or to delete by selecting them one at a time from contacts..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435) AM Antoine M. Marketing advisor > "You can create campaigns, manage contacts, automate emails and even use SMS tools." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128) LAW Lee-Anne W. Head of Marketing > "Very strict regarding bounce rates of new lists, leads to immediate suspension and lots of frustrating back and forth performing multiple tasks to be reinstated." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7162494) Bekkah M. Webmaster and Marketing Manager > "I like their templates, though some aspects can be difficult to edit if you don't outright remove the item and replace it with something else/start over in the area. Despite some..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435) Bekkah M. Webmaster and Marketing Manager > "It didn't allow me to change the photo size/shape so I had to create a new graphic just for the template." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435) VR Verified Reviewer Owner > "The platform offers useful tools for email marketing, contact management, and campaign tracking." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480) Bekkah M. Webmaster and Marketing Manager > "I also didn't want to include any non-subscribers or "blocklisted" people to my contacts but that was automatically added when connected to our Shopify store." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435) Clare P. WordPress Development Lead > "Brevo's delegated account access means that my clients can take care of simple tasks by themselves, and I can easily access their account if they need help with more technical tasks." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7036177) TC Trish C. Founder > "One thing I didn't like is the templates are not as good as what I was used to use, the code behind is not great and it causes issues with buttons and mobile layouts." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158829) VR Verified Reviewer Senior Social Account Executive > "Also being able to duplicate a campaign with the option to change everything from recipients, subject etc is so handy for us." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158285) SM Sherry M. Executive Manager > "We also may get unsubscribes that do not realize we use Brevo for informational purposes and not just marketing and we get concerned the guests may no longer get pertinent emails." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7116190) Faydra D. F. Most-Things Web Consultant > "I primarily use Brevo as a tool so that I and my clients can receive transactional emails through our WordPress sites, and it's outstanding for that." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342) AS Andreas S. Co-founder > "Pricing not very transparent, still no idea what the difference between the free & starter plans is. If you have more than 500 subscribers, it gets expensive." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7140818) Himaanshu L. Sr Business Development Manager > "It helped us manage email marketing, customer engagement, and campaign communication in one place." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7157832) BQ Brenna Q. sole trader > "DON'T SIGN UP TO BREVO - My plan was changed from $250 a year to $983 per year because I had over 500 subscribers (I only have 2400 - it's not like I'm making any money from my..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165854) Henrique de Souza R. Head of Customer Success > "I really like Brevo because it's easy to create templates and integrations, and it also allows you to view logs in real time." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7117568) MT Marios T. President > "The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7118246) VB Virginijus B. Manager > "We recently launched email campaigns for our skincare brand and found the platform reliable, user-friendly, and cost-effective." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7160391) DrJohnCobin C. Manager > "I signed up because I want to do mailings to thousands of Baptist churches and hundreds of others for my businesses. But I found that you do not permit such things." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446) MS Marc S. Membership VP > "The user interface is quite pleasant, allowing me to easily create and modify campaigns as needed." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7159200) Bekkah M. Webmaster and Marketing Manager > "It had text over a photo and it was somewhat difficult to access each layer on the editor." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435) VR Verified Reviewer Owner and Administrator > "Overall, I would recommend Brevo for small businesses that need reliable transactional email and useful delivery logs, especially if they are starting with modest email volume." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693) Bekkah M. Webmaster and Marketing Manager > "It had me concerned that they would charge extra or consider our tier limit exceeded because of the extra contacts that we essentially cannot use." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435) GM Giulio M. CEO > "I'm using Brevo from almost 5 years, it simplify at the most my needs to make campaigns to have more leads, even for wide or very small numbers of sendings." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7024863) AF Avery F. Artist and Tour Manager > "Additionally, I have sometimes noticed slow loading times on the reporting interface when analyzing large campaigns." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7168248) TC Trish C. Founder > "I have reached out to support few times, their AI support is the best I've seen, you get email replies instantly and it was actually accurate, so I was very impressed as I don't..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158829) CL Cristiano L. CEO > "Some time there are new functions that I wasn´t using that don´t work fine, new configurations, but the support can solve in time." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987) IB Ilenia B. Marketing Automation manager > "The automation features are particularly interesting because they allow you to manage the database with internal actions as well as automate external communications via email or SMS." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6495091) FR Frank R. Billing Specialist > "There is inconsistency in spam filtering of incoming campaign analytics." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142) VR Verified Reviewer Graphic Designer > "Overall, Brevo is a solid email marketing platform that is user-friendly for designers, offering a quick way to create attractive campaigns and manage client communication, but it..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6575696) Renan D. Founder > "I like least about Brevo is the loading of unnecessary resources in e-commerce, the lack of clarity about the billing process, and the limited automation features for push..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6500673) MM Michele M. Operations Manager > "Not only did it allow us to mass mail to all our clients weekly news letters which cut our time in half but it also incorporates many other wonderful features that we were able to..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6680142) CG Charles G. Owner > "The biggest pain point so far seems to be process for adding new individual contacts. Because Brevo offers many features beyond emailing, it means that adding a new contact involves..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6778102) VR Verified Reviewer Senior Social Account Executive > "Brevo has been revolutionary for our email newsletter to go out to our clients and agency, it has been great for time-saving and organisation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158285) RA Richard A. Secretary > "There are restrictions on sending emails that I didn’t know about when I registered" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7139214) KE Khalid E. Founder > "It saves time and offers fantastic features like multiple mailing lists, easy-to-run advanced campaigns, seamless integration of web interfaces and chat elements, and highly..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6501425) BD Benjamin D. CEO > "Not the most beginner-friendly platform for users with limited marketing or automation experience." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7175091) OT Ojo T. Copywriter, Mobile and Web developer, Data analyst > "I did so for but for Brevo, I unconsciously dived into it, started checking around and within 10 minutes I got a hang of what it does and how it was perfect for my needs(which is a..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6493808) DrJohnCobin C. Manager > "Lots of service interruption due to internal policy of Brevo not clearly explained before purchase.!!" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446) GM Geet M. Founder > "Adding contacts and sorting them into lists is a breeze with their amazing UI/UX." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165945) DW Damian W. Owner > "Some of the interface and API creation was a bit confusing but not much." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7169590) Attila P. Owner > "Brevo handles both my transactional emails and marketing newsletters reliably, and the setup was straightforward." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141767) AP Anil P. Founder > "The inability to find how to use transactional emails, as each click on transactional->templates redirected to campaigns->templates." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6822712) TC Trish C. Founder > "Overall I'm really happy with the switch, I was using another platform that was very simple, which I liked but as my contact list was growing they were charging more and I wasn't..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158829) Lauren R. Owners > "With migration of our database to Brevo, we lost several hundred contacts bc they were from Gravity forms outside of the “allowed timeframe” I did feel that this hurt us in the..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6856016) VR Verified Reviewer Owner and Administrator > "Brevo’s free transactional email service is very useful for a small online teaching platform like mine." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693) RG Renato G. Cofounder > "The SMS confirming my phone number never arrived, so I had to use the chat to resolve a problem that could have been easier to resolve." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097771) KS Kostas S. Custom ERP development > "The transactional e-mails are very useful in our company because they are used in our apps, for user information." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7119429) LS Luke S. Marketing and Web Admin > "If you have a large list of contacts which is not up to date, you could get your account suspended for having to many unsubscribed contacts." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6730381) SG Sebastian G. coo > "The drag-and-drop email builder is ituitive, and the automation workflows make it simple to create personalized experiences for different customer segments." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497) VR Verified Reviewer Owner > "The contact and recipient count was sometimes confusing." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480) JR John R. Manager > "The lists are well thought out, and allow you to copy or move names between lists very quickly. And the help files are a dream - covering every possible question in great detail." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6701030) AV Arnaud V. Founder > "The editor can be tinkering if you want to work with conditional variables and specific layout/styles. But maybe I'm overcomplicating my logic in the e-mails too..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7005928) TV Tuananh V. Marketing > "I also appreciate having multiple features (email, SMS, CRM) in one place, which promises to save time and effort in the future. While it's still too early to give a deeper..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852296) MK Max K. CEO > "I think Brevo has an overly sensitive algorithm related to email deliverability and customer engagement." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7046744) ClJ Céline J. Content Manager > "I really like Brevo because its price is very competitive; with a large user base, you pay less for ten times more features than other tools in the same field." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7173610) AM Antoine M. Marketing advisor > "Some advanced features are less deep than very premium competitors." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128) Roman J. onwer > "When we ran into difficulties, the support team helped us with advice and opened our eyes to the fact that it’s not just about the quantity of emails sent, but also about the content..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7093439) JS Joao S. Team leader > "The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7049987) Himaanshu L. Sr Business Development Manager > "The platform is user-friendly, reliable, and suitable for growing businesses looking for a cost-effective marketing solution." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7157832) SP Samantha P. Founder and artistic researcher > "As far as I know, this is constantly being worked on and upgraded - unfortunately, it has led to some deliverability issues, 'broken' chains in the automation flow, and made it..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6500110) LGW Leisa Grace W. Editorial Director > "For someone like me who manages a few different projects, the client management capabilities work smoothly and keep everything organised without mixing things up." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7032391) SG Sebastian G. coo > "Some parts of the interface feel a bit clunky or uninuitive, especially when navigating between campaigns, contacts, and automation workflows." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497) AH Adrian H. CEO > "There are simple ways to set up forms within the interface that allows sign-up connection without the need to use any other form plugin." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7003130) MT Marios T. President > "The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7118246) SH Steve H. Founder > "I use eye gaze technology to work on my computer and Brevo has worked great for me." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7045818) DW Damian W. Owner > "Some of the interface and API creation was a bit confusing but not much." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7169590) GA Gustavo A. Growth Marketing > "The steps are clear, the interface is simple, and I did not find any difficulty setting things up." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158885) JS Joao S. Team leader > "The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7049987) ULFN Ugochukwu L Fred N. Founder > "With its user-friendly interface, robust automation capabilities, and competitive pricing, Brevo seamlessly caters to a broad spectrum of users. Despite the minor drawbacks that I..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6025504) IA Ioannnis A. Manager- Director > "Due to the editor change 1-2 years ago , it was difficult to adapt to the new interface" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6636725) MJ Miljana J. Owner-Performance Specialist > "Integrations – Easily connects with tools like WordPress, Shopify, and CRM systems." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6717665) SH Steve H. Founder > "My biggest issue is form integration." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7045818) Lauren R. Owners > "They integrate with Woocommerce and Wordpress seamlessly, along with Gravity forms." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6856016) CmH Clément H. Business Owner > "Their integrations with other services are also not as developed as it can be with other market leaders. " [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___3904654) AH Ahliman H. Full-Stack Developer > "Brevo is one of the only ones that respects its users. Plus, its integration is super easy, whether it’s on WordPress or a regular website." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6511523) HK Haris K. CEO > "There's a bit too many choices to pick from so its hard to find where to go." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6630697) GP George P. Founder > "It also fit really well with our existing processes and we were able to integrate our tech smoothly to get all the data we needed into Brevo." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6049763) CR Carl R. Managing Director > "Some builds can be confusing for a beginner." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6803191) NA Nikola A. Founder and Director > "It’s simple to set up, works well for small and medium businesses, and offers all essential tools in one place." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7053667) CD Carri D. Health Coach and Author > "This is not an easy endeavor for someone like me who knows very little about the tech world." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7025092) DrJohnCobin C. Manager > "The platform is easy to use if it were useful for what I wanted." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446) MK Michael K. Manager > "I sometimes find it hard to find them." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6816255) SJ Steve J. Owner > "Easy to set up and use." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7162180) DrJohnCobin C. Manager > "Lots of service interruption due to internal policy of Brevo not clearly explained before purchase.!!" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446) Sujith N. Proprietor > "Setting up was easy and using the product has been a good experience." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7150945) PP Panos P. Founder > "Greek language not supported on some features." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7045201) GA Gustavo A. Growth Marketing > "Customer support also really works, every time I needed help, they responded very quickly and assisted me with great attention and efficiency." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158885) Faydra D. F. Most-Things Web Consultant > "I haven't used their customer support in quite some time, because they used to give me answers that weren't correct." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342) RP Rowe P. Chie Marketing Officer > "Their personalized approach makes the experience feel seamless and supportive, turning potentially stressful situations into opportunities to feel confident and well-assisted." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7011579) KH Kevin H. Owner > "I have used other platforms before but each time, became frustrated with the clunky functionality or bad customer support." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6501863) [View Reviews](https://www.capterra.com/p/132996/brevo/reviews/) ## User interface 4.40 (226) [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) 4.62 (3,521) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Salesforce Starter Top features 22/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/227088/Salesforce-Starter/#features) Brevo Marketing Platform 19/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/132996/brevo/#features) ### Recognition Salesforce Starter is recognized as a top-rated tool in 2 Capterra Shortlist reports Brevo Marketing Platform is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Salesforce Starter Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Brevo Marketing Platform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Salesforce Starter - By Salesforce - Located in United States - Founded in 2003 Brevo Marketing Platform - By Brevo - Located in United States - Founded in 2012 ## Popular Comparisons [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $25/month Price $25/month 4.2 Features 4.4 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-227088/Salesforce-vs-Salesforce-Starter) [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.62 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) $9/month Price $12/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-136603/brevo-vs-MailerLite) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $25/month Price $20/month 4.2 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-227088/HubSpot-CRM-vs-Salesforce-Starter) [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.62 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $9/month Price $15/month 4.5 Features 4.5 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-132996/ActiveCampaign-vs-brevo) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $25/month Price $14/month 4.2 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-227088/Zoho-CRM-vs-Salesforce-Starter) [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.62 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.35 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $9/month Price $12/month 4.5 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-132996/Constant-Contact-vs-brevo) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $25/month Price $7/year 4.2 Features 4.5 4.0 Ease of Use 4.8 [View full 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