---
title: "Compare Brevo Marketing Platform vs Microsoft Outlook 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Brevo Marketing Platform and Microsoft Outlook based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/132996-227138/brevo-vs-Microsoft-Outlook"
page_type: "comparison"
language: "en"
---

# Brevo Marketing Platform vs Microsoft Outlook Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Brevo Marketing PlatformMicrosoft Outlook2/4 selected

[Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

[## Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [3,521 reviews](#user-reviews)

Positive

3,320

Neutral

117

Negative

84

[## Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [2,522 reviews](#user-reviews)

Positive

2,322

Neutral

153

Negative

47

## Not a match? Find software alternatives tailored to your priorities.

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of reviewers  
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4.5 (1,158)

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rated it above 4 stars

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## Summary

* * *

Key features rated by users

Features selected based on 12,325 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Mobile App

NA

Inbox Management

NA

Email Distribution

4.6

Email Monitoring

4.5

Access Controls/Permissions

NA

63%Fit

Missing features

Feature ratings

Mobile App

4.6

Inbox Management

4.6

Email Distribution

NA

Email Monitoring

4.5

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.6

User reviews[3,521](https://www.capterra.com/p/132996/brevo/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

User satisfaction

4.5

User reviews[2,522](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.4

Customer support

4.2

Price starts from

Price starts from

$9Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Individuals, small businesses, and large enterprises across ecommerce, retail, travel, hospitality, and marketing agencies.

Best for

Students and professionals, businesses of all sizes, educational institutions, etc.

## User reviews

Pros & cons

BK

Blerta K.

Language Instructor

> "The functionality and user-friendly interface in terms of email handling are wonderful and our small teaching faculty was able to design and mail gorgeous monthly newsletters to our..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7119704)

SK

Samuel K.

Creative and Technical Director

> "The email template library and drag-and-drop editor can feel a bit rigid and clinical compared to some of the more design-focused competitors. While it is completely capable and..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7166228)

GM

Geet M.

Founder

> "Some other very useful features include finding out about invalid contacts, being able to look at emails that bounced, scheduling the emails in advance and the option to add an..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165945)

AL

Amanda L.

Head of Marketing

> "The only thing that really bugs me is the clunky workflow when duplicating campaigns. If I want to take a successful email and quickly resend it to the people who didn't open it (or..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142092)

GL

Gabriel L.

Owner

> "First, the breadth on one platform: email, SMS and WhatsApp, with a genuinely usable API and a data model flexible enough to run a real first-party CRM — custom attributes,..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7183734)

LB

Leen B.

Marketeer

> "The newsletter layout interface is a bit complicated, for example the whole margins settings that can be convoluted because you can set them at so many levels in blocks."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158021)

VR

Verified Reviewer

Owner

> "Email campaign creation, contact management, automation, and reporting are all in one place, which made it efficient to manage our marketing activities."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480)

VR

Verified Reviewer

Owner and Administrator

> "The main downside is that suspension messages could be clearer. When a transactional SMTP account is suspended, it can be stressful for a small business because important platform..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693)

CL

Cristiano L.

CEO

> "It´s a complete Marketing platform with the resources I need for my SaaS. In one platform I have CRM, Automation, SMTP, whatsapp, Deals and more."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987)

IH

Imre H.

Software Engineer

> "Our first large campaign was suspended because our imported database contained many outdated emails, and the reactivation process was stressful at first, although support eventually..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013)

IH

Imre H.

Software Engineer

> "The support team also provided useful deliverability details, such as hard bounce rates, bad MX addresses and role-based email issues."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013)

GL

Gabriel L.

Owner

> "The account-protection process, while ultimately fair, is abrupt for a first-time sender. Because Brevo runs on shared IPs, a single early campaign to a poorly-validated list can..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7183734)

TJS

Tobi Joshua S.

Software Lead

> "So far, the account setup and domain authentication process have gone well, and the customer support team was responsive and professional throughout the verification process...."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7187078)

IH

Imre H.

Software Engineer

> "Bulk deletion and list cleanup are not as smooth as expected, and some parts of the import and field mapping workflow could be clearer."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013)

AM

Anna M.

Customer Service Agent

> "We use Brevo as a free-access CRM and for some campaign and purchase confirmation emails. For people who struggle with standard solutions available out there, or just need something..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7159151)

FR

Frank R.

Billing Specialist

> "There are some valid engagement data that is flagged strangely and that confuses me when I go through campaign performance that relates to billing."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142)

SB

Stefano B.

Founder and CEO

> "The customization capabilities have allowed us to create workflows that match our exact processes rather than forcing us to adapt to rigid system limitations. While the webhook..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7014349)

Bekkah M.

Webmaster and Marketing Manager

> "Like wanting to delete non-subscribers simply by deleting a list but finding I needed to use one of many confusing filters or to delete by selecting them one at a time from contacts..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

AM

Antoine M.

Marketing advisor

> "You can create campaigns, manage contacts, automate emails and even use SMS tools."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128)

LAW

Lee-Anne W.

Head of Marketing

> "Very strict regarding bounce rates of new lists, leads to immediate suspension and lots of frustrating back and forth performing multiple tasks to be reinstated."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7162494)

Bekkah M.

Webmaster and Marketing Manager

> "I like their templates, though some aspects can be difficult to edit if you don't outright remove the item and replace it with something else/start over in the area. Despite some..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

Bekkah M.

Webmaster and Marketing Manager

> "It didn't allow me to change the photo size/shape so I had to create a new graphic just for the template."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

VR

Verified Reviewer

Owner

> "The platform offers useful tools for email marketing, contact management, and campaign tracking."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480)

Bekkah M.

Webmaster and Marketing Manager

> "I also didn't want to include any non-subscribers or "blocklisted" people to my contacts but that was automatically added when connected to our Shopify store."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

Clare P.

WordPress Development Lead

> "Brevo's delegated account access means that my clients can take care of simple tasks by themselves, and I can easily access their account if they need help with more technical tasks."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7036177)

TC

Trish C.

Founder

> "One thing I didn't like is the templates are not as good as what I was used to use, the code behind is not great and it causes issues with buttons and mobile layouts."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158829)

VR

Verified Reviewer

Senior Social Account Executive

> "Also being able to duplicate a campaign with the option to change everything from recipients, subject etc is so handy for us."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158285)

SM

Sherry M.

Executive Manager

> "We also may get unsubscribes that do not realize we use Brevo for informational purposes and not just marketing and we get concerned the guests may no longer get pertinent emails."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7116190)

Faydra D. F.

Most-Things Web Consultant

> "I primarily use Brevo as a tool so that I and my clients can receive transactional emails through our WordPress sites, and it's outstanding for that."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342)

AS

Andreas S.

Co-founder

> "Pricing not very transparent, still no idea what the difference between the free & starter plans is. If you have more than 500 subscribers, it gets expensive."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7140818)

Himaanshu L.

Sr Business Development Manager

> "It helped us manage email marketing, customer engagement, and campaign communication in one place."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7157832)

BQ

Brenna Q.

sole trader

> "DON'T SIGN UP TO BREVO - My plan was changed from $250 a year to $983 per year because I had over 500 subscribers (I only have 2400 - it's not like I'm making any money from my..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165854)

Henrique de Souza R.

Head of Customer Success

> "I really like Brevo because it's easy to create templates and integrations, and it also allows you to view logs in real time."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7117568)

MT

Marios T.

President

> "The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7118246)

VB

Virginijus B.

Manager

> "We recently launched email campaigns for our skincare brand and found the platform reliable, user-friendly, and cost-effective."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7160391)

DrJohnCobin C.

Manager

> "I signed up because I want to do mailings to thousands of Baptist churches and hundreds of others for my businesses. But I found that you do not permit such things."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446)

MS

Marc S.

Membership VP

> "The user interface is quite pleasant, allowing me to easily create and modify campaigns as needed."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7159200)

Bekkah M.

Webmaster and Marketing Manager

> "It had text over a photo and it was somewhat difficult to access each layer on the editor."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

VR

Verified Reviewer

Owner and Administrator

> "Overall, I would recommend Brevo for small businesses that need reliable transactional email and useful delivery logs, especially if they are starting with modest email volume."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693)

Bekkah M.

Webmaster and Marketing Manager

> "It had me concerned that they would charge extra or consider our tier limit exceeded because of the extra contacts that we essentially cannot use."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

GM

Giulio M.

CEO

> "I'm using Brevo from almost 5 years, it simplify at the most my needs to make campaigns to have more leads, even for wide or very small numbers of sendings."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7024863)

AF

Avery F.

Artist and Tour Manager

> "Additionally, I have sometimes noticed slow loading times on the reporting interface when analyzing large campaigns."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7168248)

TC

Trish C.

Founder

> "I have reached out to support few times, their AI support is the best I've seen, you get email replies instantly and it was actually accurate, so I was very impressed as I don't..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158829)

CL

Cristiano L.

CEO

> "Some time there are new functions that I wasn´t using that don´t work fine, new configurations, but the support can solve in time."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987)

IB

Ilenia B.

Marketing Automation manager

> "The automation features are particularly interesting because they allow you to manage the database with internal actions as well as automate external communications via email or SMS."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6495091)

FR

Frank R.

Billing Specialist

> "There is inconsistency in spam filtering of incoming campaign analytics."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142)

VR

Verified Reviewer

Graphic Designer

> "Overall, Brevo is a solid email marketing platform that is user-friendly for designers, offering a quick way to create attractive campaigns and manage client communication, but it..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6575696)

Renan D.

Founder

> "I like least about Brevo is the loading of unnecessary resources in e-commerce, the lack of clarity about the billing process, and the limited automation features for push..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6500673)

MM

Michele M.

Operations Manager

> "Not only did it allow us to mass mail to all our clients weekly news letters which cut our time in half but it also incorporates many other wonderful features that we were able to..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6680142)

CG

Charles G.

Owner

> "The biggest pain point so far seems to be process for adding new individual contacts. Because Brevo offers many features beyond emailing, it means that adding a new contact involves..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6778102)

VR

Verified Reviewer

Senior Social Account Executive

> "Brevo has been revolutionary for our email newsletter to go out to our clients and agency, it has been great for time-saving and organisation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158285)

RA

Richard A.

Secretary

> "There are restrictions on sending emails that I didn’t know about when I registered"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7139214)

KE

Khalid E.

Founder

> "It saves time and offers fantastic features like multiple mailing lists, easy-to-run advanced campaigns, seamless integration of web interfaces and chat elements, and highly..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6501425)

BD

Benjamin D.

CEO

> "Not the most beginner-friendly platform for users with limited marketing or automation experience."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7175091)

OT

Ojo T.

Copywriter, Mobile and Web developer, Data analyst

> "I did so for but for Brevo, I unconsciously dived into it, started checking around and within 10 minutes I got a hang of what it does and how it was perfect for my needs(which is a..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6493808)

DrJohnCobin C.

Manager

> "Lots of service interruption due to internal policy of Brevo not clearly explained before purchase.!!"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446)

GM

Geet M.

Founder

> "Adding contacts and sorting them into lists is a breeze with their amazing UI/UX."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165945)

DW

Damian W.

Owner

> "Some of the interface and API creation was a bit confusing but not much."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7169590)

Attila P.

Owner

> "Brevo handles both my transactional emails and marketing newsletters reliably, and the setup was straightforward."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141767)

AP

Anil P.

Founder

> "The inability to find how to use transactional emails, as each click on transactional->templates redirected to campaigns->templates."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6822712)

TC

Trish C.

Founder

> "Overall I'm really happy with the switch, I was using another platform that was very simple, which I liked but as my contact list was growing they were charging more and I wasn't..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158829)

Lauren R.

Owners

> "With migration of our database to Brevo, we lost several hundred contacts bc they were from Gravity forms outside of the “allowed timeframe” I did feel that this hurt us in the..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6856016)

VR

Verified Reviewer

Owner and Administrator

> "Brevo’s free transactional email service is very useful for a small online teaching platform like mine."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693)

RG

Renato G.

Cofounder

> "The SMS confirming my phone number never arrived, so I had to use the chat to resolve a problem that could have been easier to resolve."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097771)

KS

Kostas S.

Custom ERP development

> "The transactional e-mails are very useful in our company because they are used in our apps, for user information."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7119429)

LS

Luke S.

Marketing and Web Admin

> "If you have a large list of contacts which is not up to date, you could get your account suspended for having to many unsubscribed contacts."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6730381)

SG

Sebastian G.

coo

> "The drag-and-drop email builder is ituitive, and the automation workflows make it simple to create personalized experiences for different customer segments."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497)

VR

Verified Reviewer

Owner

> "The contact and recipient count was sometimes confusing."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480)

JR

John R.

Manager

> "The lists are well thought out, and allow you to copy or move names between lists very quickly. And the help files are a dream - covering every possible question in great detail."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6701030)

AV

Arnaud V.

Founder

> "The editor can be tinkering if you want to work with conditional variables and specific layout/styles. But maybe I'm overcomplicating my logic in the e-mails too..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7005928)

TV

Tuananh V.

Marketing

> "I also appreciate having multiple features (email, SMS, CRM) in one place, which promises to save time and effort in the future. While it's still too early to give a deeper..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852296)

MK

Max K.

CEO

> "I think Brevo has an overly sensitive algorithm related to email deliverability and customer engagement."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7046744)

ClJ

Céline J.

Content Manager

> "I really like Brevo because its price is very competitive; with a large user base, you pay less for ten times more features than other tools in the same field."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7173610)

AM

Antoine M.

Marketing advisor

> "Some advanced features are less deep than very premium competitors."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128)

Roman J.

onwer

> "When we ran into difficulties, the support team helped us with advice and opened our eyes to the fact that it’s not just about the quantity of emails sent, but also about the content..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7093439)

JS

Joao S.

Team leader

> "The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7049987)

Himaanshu L.

Sr Business Development Manager

> "The platform is user-friendly, reliable, and suitable for growing businesses looking for a cost-effective marketing solution."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7157832)

SP

Samantha P.

Founder and artistic researcher

> "As far as I know, this is constantly being worked on and upgraded - unfortunately, it has led to some deliverability issues, 'broken' chains in the automation flow, and made it..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6500110)

LGW

Leisa Grace W.

Editorial Director

> "For someone like me who manages a few different projects, the client management capabilities work smoothly and keep everything organised without mixing things up."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7032391)

SG

Sebastian G.

coo

> "Some parts of the interface feel a bit clunky or uninuitive, especially when navigating between campaigns, contacts, and automation workflows."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497)

AH

Adrian H.

CEO

> "There are simple ways to set up forms within the interface that allows sign-up connection without the need to use any other form plugin."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7003130)

MT

Marios T.

President

> "The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7118246)

SH

Steve H.

Founder

> "I use eye gaze technology to work on my computer and Brevo has worked great for me."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7045818)

DW

Damian W.

Owner

> "Some of the interface and API creation was a bit confusing but not much."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7169590)

GA

Gustavo A.

Growth Marketing

> "The steps are clear, the interface is simple, and I did not find any difficulty setting things up."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158885)

JS

Joao S.

Team leader

> "The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7049987)

ULFN

Ugochukwu L Fred N.

Founder

> "With its user-friendly interface, robust automation capabilities, and competitive pricing, Brevo seamlessly caters to a broad spectrum of users. Despite the minor drawbacks that I..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6025504)

IA

Ioannnis A.

Manager- Director

> "Due to the editor change 1-2 years ago , it was difficult to adapt to the new interface"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6636725)

MJ

Miljana J.

Owner-Performance Specialist

> "Integrations – Easily connects with tools like WordPress, Shopify, and CRM systems."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6717665)

SH

Steve H.

Founder

> "My biggest issue is form integration."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7045818)

Lauren R.

Owners

> "They integrate with Woocommerce and Wordpress seamlessly, along with Gravity forms."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6856016)

CmH

Clément H.

Business Owner

> "Their integrations with other services are also not as developed as it can be with other market leaders. "

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___3904654)

AH

Ahliman H.

Full-Stack Developer

> "Brevo is one of the only ones that respects its users. Plus, its integration is super easy, whether it’s on WordPress or a regular website."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6511523)

HK

Haris K.

CEO

> "There's a bit too many choices to pick from so its hard to find where to go."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6630697)

GP

George P.

Founder

> "It also fit really well with our existing processes and we were able to integrate our tech smoothly to get all the data we needed into Brevo."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6049763)

CR

Carl R.

Managing Director

> "Some builds can be confusing for a beginner."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6803191)

NA

Nikola A.

Founder and Director

> "It’s simple to set up, works well for small and medium businesses, and offers all essential tools in one place."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7053667)

CD

Carri D.

Health Coach and Author

> "This is not an easy endeavor for someone like me who knows very little about the tech world."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7025092)

DrJohnCobin C.

Manager

> "The platform is easy to use if it were useful for what I wanted."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446)

MK

Michael K.

Manager

> "I sometimes find it hard to find them."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6816255)

SJ

Steve J.

Owner

> "Easy to set up and use."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7162180)

DrJohnCobin C.

Manager

> "Lots of service interruption due to internal policy of Brevo not clearly explained before purchase.!!"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446)

Sujith N.

Proprietor

> "Setting up was easy and using the product has been a good experience."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7150945)

PP

Panos P.

Founder

> "Greek language not supported on some features."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7045201)

GA

Gustavo A.

Growth Marketing

> "Customer support also really works, every time I needed help, they responded very quickly and assisted me with great attention and efficiency."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158885)

Faydra D. F.

Most-Things Web Consultant

> "I haven't used their customer support in quite some time, because they used to give me answers that weren't correct."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342)

RP

Rowe P.

Chie Marketing Officer

> "Their personalized approach makes the experience feel seamless and supportive, turning potentially stressful situations into opportunities to feel confident and well-assisted."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7011579)

KH

Kevin H.

Owner

> "I have used other platforms before but each time, became frustrated with the clunky functionality or bad customer support."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6501863)

[View Reviews](https://www.capterra.com/p/132996/brevo/reviews/)

ID

Isabelle D.

Accountant

> "The calendar funtion is especially valuable, allowing me to plan my days and weeks effectively, prioritise key tasks and ensure that all deadlines are met."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912)

Bongi N.

Financial Manager

> "The search feature does not always return the exact results I am looking for and filtering with keywords can be a bit unpleasant when it still fails to return the exact..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252)

RR

Rebecca R.

Production manage

> "The organization features, search tools, and cross-device syncing make it easy to stay productive and keep track of important communications and schedules. While it can..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131)

VR

Verified Reviewer

Administrative

> "Also I personally feel that customer support of Microsoft Outlook is a bit slow when it comes to assistance. And even I noticed some umm glitches and bugs after some..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451)

LC

Louise C.

Marketing Director

> "Features like email management, calendar sharing, task tracking, and meeting coordination make it valuable for professional use. While the interface can feel complex..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7182389)

DE

David E.

Maintenance Tech

> "The most frustrating aspect of Microsoft Outlook is its clunky and resource-heavy interface, which can feel overwhelming compared to more modern, streamlined email..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7142375)

LC

Louise C.

Marketing Director

> "It is a powerful and reliable email and calendar tool with strong organization features, scheduling capabilities, and integration with Microsoft 365 applications."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7182389)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Older outlook had more things we coud do then newer version so sometims I still switch between both versions The app can be slow to start on older laptops and sometimes..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128726)

SR

Samm R.

Office Finance Manager

> "Outlook can be accessed using the desktop software, web and mobile devices which allows all users to determine which application best works for them and their situation."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186)

VR

Verified Reviewer

Sales Specialist

> "I was not able to set up my company email signature without switching to the classic version of Outlook because I wasn't able to figure it out on the new Outlook."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7156652)

TK

Tim K.

Assistant Professor Emeritus

> "It filter down the important emails in the focused inbox which helps me to get better view and I can integrate it with other Microsoft 365 services which improves my..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995)

CT

Cameron T.

IT Service Desk Analyst

> "The thing I like the least about Microsoft Outlook is that sometimes performance can be slow if you have a large inboxes, and there are frequent synchronisation..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7105977)

VR

Verified Reviewer

Administrative

> "I've used Microsoft Outlook for my work purposes and I have found it as a reliable mailing software as the interface is user friendly as well as It provides the feature..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451)

TK

Tim K.

Assistant Professor Emeritus

> "Sometimes I experienced there is some synchronization delay occurs across different devices. When I am searching for older messages I find some inconsistence in results."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995)

RS

Ricky S.

VP World Class Maintenance Maintenance and Reliability

> "Perfect integration with the Microsoft 365 suite facilitates sending heavy files via OneDrive and quickly turning a client email into an urgent Teams meeting."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7181905)

RR

Rebecca R.

Production manage

> "What I like least about Microsoft Outlook is that it can sometimes feel cluttered and overwhelming, especially for new users or those with a high volume of emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131)

SR

Samm R.

Office Finance Manager

> "The ability to customize views and settings is great and allows each user to personalize Outlook based on their needs and preferences."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186)

EL

Eduardo L.

Safety Coordinator

> "While it's difficult to spot an issue with the program as the layout leaves the user with everything they may need as soon as they open the app, the variety may be..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158450)

Ryan M.

Director

> "The email organisation tools, including folders, rules, and focused inbox, help keep large volumes of emails manageable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586)

Ryan M.

Director

> "Occasionally the desktop application can be slow or lag when dealing with large mailboxes or many attachments."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586)

Sven S.

Director

> "The search function is effective, the performance is stable, and the close connection with Microsoft 365 applications adds a lot of value for business users."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929)

ID

Isabelle D.

Accountant

> "Sometimes, long email threads in Microsoft Office can become difficult to follow, particularly when there are multiple replies in a single chain."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912)

Nikolas H.

Quality Engineer

> "What I really like about Microsoft Outlook is the calendar and notification settings that are available, letting teams communicate and manage schedules."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092)

Hameeda T.

Analyst

> "It can feel heavy on slower devices, and occasional sync delays happen with large mailboxes."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853)

KR

Katherine R.

School Administrator

> "With Calendar integration we can manage to track all of the meetings, parent conferences and school events within one app."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481)

Nikolas H.

Quality Engineer

> "What I do not like about Microsoft Outlook is the lack of online access and slower loading times compared to other products."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092)

JK

Jonathan K.

Chief Marketing Officer

> "The spam filtering is also excellent, and features like shared calendars and meeting scheduling make collaborating with coworkers much easier."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7185723)

SR

Sebastien R.

CAD Designer

> "My least preferred function is that you don't have a automatic shit mail box, for all the scam automatically detected. And when you have the black background, you can't..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6811587)

BD

Barrett D.

Night Auditor

> "I enjoy that you can make folders for your emails to group them in an organized manner. Plus, I really enjoy the spam filtering because I use Outlook for work purposes..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7040904)

MA

Mohammad A.

Senior Claims Adjuster

> "Also, at times it fails to open PDF files directly, so we need to download them first to view them."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134575)

BA

Brad A.

Administrator

> "The unified inbox, powerful calendar features, and seamless integration with Microsoft 365 make managing communications and scheduling both efficient and dependable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7065002)

AD

Alto D.

Operations Manager

> "It does not sync my picture in my email signature correctly and it is not user friendly when it comes to personalizing signatures and layouts."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7100859)

Jhovanny A.

Receptionist- New Client Liaison

> "It dominates in its optimization: its Calander integration, email connections, communication, formatting, customizable layouts and even personalization."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7069640)

KA

Khyan A.

SDR

> "Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

VR

Verified Reviewer

Administrative

> "It also provides access and connectivity within the web browsers add phone to laptop or laptop to the phone."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451)

VR

Verified Reviewer

IT Manager

> "The mobile app is much slower than my desktop app, often experiencing major delays in receiving emails on my phone compared to the desk top."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7066549)

KR

Katherine R.

School Administrator

> "Microsoft Outlook has been key to the daily running of our school. When dealing with teachers and parents that live in different time zones, email scheduling is a..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481)

Kelly M.

content creator and podcaster

> "The free version has ads and collects data so there's privacy concerns. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158541)

Bongi N.

Financial Manager

> "I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252)

Hameeda T.

Analyst

> "Some advanced features are buried in menus, making them harder for new users to find."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853)

AM

Annie M.

Physician Assistant

> "I like using Microsoft Outlook because it integrates well with my workplace, and allows for easy and fast communication with colleagues as well as individuals outside..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7056549)

CJ

Cortney J.

Paralegal

> "I am frustrated that you cannot drag a PDF from an email to another window (such as Google Chrome) when this was available in previous versions of Outlook."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7064881)

Sven S.

Director

> "Outlook offers excellent organization features, including folders, rules, categories, and a very useful calendar integration."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929)

Osvaldo B.

Cinema oparator

> "Sometimes it's a little slow when receiving emails. When I must receive a 2 factors authentications code, I must wait for some time to complete the operation."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7061992)

Hameeda T.

Analyst

> "Microsoft Outlook has been a dependable tool for managing emails, calendars, and tasks in one organised workspace."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853)

Mohamed A.

quality control senior engineer

> "A bit slow: Sometimes the app takes too long to open or load, especially if I have many emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7133085)

BE

Ben E.

Marketing and communications executive

> "A benefit of outlook si using either the desktop app version or even the web version, as I find the web version easier to use and works better for my workflow."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7171155)

VR

Verified Reviewer

Emergency Planner

> "for example we receive weather and flood warnings almost on a daily basis, sometimes multiple times a day, however I can not direct these emails straight to a 'weather..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165)

RR

Rebecca R.

Production manage

> "It is a reliable and powerful tool for managing email, calendars, and tasks in one centralized platform."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131)

ES

Elizabeth S.

Administrative Assistant

> "The only thing I don't like is when composing a new email, sometimes it does not let me add an attachment until I click off of the email, and it goes to a draft and..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6627806)

VR

Verified Reviewer

Account Manager

> "I also like the auto delete feature that deletes emails related to events that you have accepted or rejected- helps to keep the inbox clean."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7010166)

AM

Anna M.

Customer Service Agent

> "Once, I tried forwarding to another inbox and I noticed they didn’t ask for enough information, so security is not the best."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130577)

AM

Ali M.

Software Manager

> "When I am handling large number of emails and calendar events, Microsoft Outlook keep everything organized in one place."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7169304)

AO

Alanna O.

Systems Analyst Trainee

> "I get a ton of emails on a daily basis and set rules so emails from specific vendors go to their own folder and don't get lost in my inbox but I've noticed it can be a..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6821178)

SR

Samm R.

Office Finance Manager

> "Microsoft Outlook is integral to our day-to-day business functioning for both e-mail, calendar and contact management."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186)

KKZ

Kaung Khant Z.

Senior SDN Cloud Engineer

> "I dislike its performance issues particularly with large mailboxes or when using certain features like search or calendar synchronization or internet connection is..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6651844)

Ivan A.

Human Resources Generalist

> "i like how it sends me followup reminders of any important meeting ,enjoy how i can collorbate within my co workers for meeting , it is free to use ."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7121086)

Brett S.

Corporate Paralegal

> "I've had calendar events not enter correctly even though I did everything right mechanically, for example."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7137238)

VR

Verified Reviewer

Case Manager

> "I love that I can connect to other calendars, it keeps track of all my appointments and I can access all my other Microsoft applications!"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7016380)

NG

Nathan G.

Member Service Advocate

> "At times, it can have issues getting emails as soon as they are sent, but this is likely a telecommunications issue and not indicative of a software problem."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543)

VR

Verified Reviewer

Product owner

> "Features like Focused Inbox, rules, and foldering help keep high‑priority messages visible while pushing noise out of the way."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7095888)

OR

Oliver R.

Senior Designer

> "The lack of ability to easily recall an email if sent to the wrong person without a little hassle to set up."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7074971)

WR

William R.

SR HR Operations Specialist

> "It’s helpful for organizing work since you can easily schedule meetings and manage emails together."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134543)

TH

Tim H.

Insight Manager

> "Sometimes it is difficult to find what you are looking for when you search through old emails - you search for a key word or subject line and it can bring back lots of..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6833437)

KA

Khyan A.

SDR

> "For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

VK

Vatsal K.

SDE Intern

> "It keeps logging you out and you need to keep signing in repeatedly and you can't even disable MFA without IT admin access."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6791666)

Sven S.

Director

> "The interface is clear enough to use daily, and it helps me stay organized even when handling a high volume of messages."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929)

KC

Kevin C.

IT Intern

> "The more feature-packed old version is pretty much useless, as it frequently stops responding, making you have no choice, but to upgrade to the new version, which is..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6626789)

SK

Sarah K.

Case Manager

> "I like that I can keep all of my messages in seperate folders, I can add to my calendar and color code the events, and that I can send and receive emails efficiently"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6764921)

VS

Valentin S.

Sales

> "Sometimes Outlook feels a bit heavy, especially when loading large inboxes or switching between accounts."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7054248)

GM

Georgeta M.

Account Payable

> "It provides many features, you can organize all your mails, create folders, flag and mark the emails as per your needs."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6723710)

TZ

Tobias Z.

Jr ICT Officer

> "on-prem shared mailboxes do not move to new outlook properly, they become inaccessible."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7031394)

RT

Rosaide T.

Paralegal

> "Outlook seamlessly integrates with other Microsoft Office applications like Word, Excel, and PowerPoint, making it convenient to share documents directly within emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6653000)

RT

Rachel T.

Accounts Administrator

> "The rare instances when I'm unable to use it for some reason but these occasions are rare. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7162276)

Evan P.

Architectural technologist

> "It helps me quickly flag important emails that come in and schedule meetings"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7189746)

RH

Richelle H.

Proposal Project Manager

> "Sometimes it can be next to impossible to find specific items in Microsoft Outlook, but I honestly feel as though that's user error. If you create folders, you have no..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844821)

TD

Teodor D.

Data Engineer

> "I used to write emails late at night and to be able to schedule emails for delivery the next morning helps me manage communications more efficiently without..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6806429)

JH

Jennifer H.

Paralegal

> "The space wasn't enough and I had to add more space to keep my emails all in one place. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7057149)

VR

Verified Reviewer

Emergency Planner

> "I like the tick function to mark when the email has been attended to and that it keeps your archived emails and if you search for it it still comes up without having to..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165)

DY

Dannielle Y.

Head of Family Law

> "I understand you can link more than one email address to the inbox but I find that clunky and risks if someone has access to one email inbox they have access to the..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6853919)

David F.

Business Manager

> "The software is very user friendly, despite how much functionality and complexity there is to it."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7076221)

MM

Mark M.

Global Finance Shared Services Manager

> "Additionally, sometimes it feels like Outlook tries to be "too helpful" without providing any substance (such as Viva Insights, and Copilot)."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6851159)

AD

Andy D.

Marketing Director

> "On the whole, i find Microsoft Outlook easy to use - the old interface was quite straightforward and whilst i'm not 100% used to the new dashboard - i think this will..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6854098)

IA

Ian A.

Director

> "The differences between the browser based interface and the desktop application can be irritating."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6777173)

MA

Matt A.

Office Support

> "The interface is smooth, the functionality is easy to understand, and teaching employees to use the program has always been agreeable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6655071)

VR

Verified Reviewer

Swim Instructor

> "The controls are not the most user-friendly."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6652383)

VR

Verified Reviewer

Clerical

> "I like that Microsoft Outlook is user friendly. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7086189)

KJ

Krysta J.

Teacher

> "It isn’t very user friendly."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6710846)

Bongi N.

Financial Manager

> "I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252)

BP

Bill P.

CEO

> "It does not integrate externally well."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7049426)

KA

Khyan A.

SDR

> "For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

MN

Miguel N.

Resident

> "If you are using Windows OS, you've probably noticed that Microsoft has created many different programs that are often redundant and don't really excel at integrating..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3814156)

VR

Verified Reviewer

Software Engineer

> "The connection with other Microsoft tools also adds to the convenience."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138300)

MK

Muhammad K.

Senior Team Lead

> "It is not much open to integration with third party add-ons."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3529397)

KA

Khyan A.

SDR

> "That reliability is what makes it valuable in a high-volume sales environment."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

TH

Teresa H.

AWS Architect

> "This software should is not integrated with open-source software, Microsoft products are falling behind on open source technologies."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#GetApp___2464414)

NG

Nathan G.

Member Service Advocate

> "The easy to use Graphical User Interface makes this product easier on the eyes than the competition."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543)

JPN

Jean-Pierre N.

Instructional Designer

> "Some features for the classic version are not easy to find and difficult to learn."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7078507)

MA

Mohammad A.

Senior Claims Adjuster

> "I have been using Microsoft Outlook for more than 5 years, and it has been very easy to use."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134575)

HJ

Heather J.

Industry

> "It's a bit less intuitive."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102447)

MB

Mayted B.

Medical biller and collector

> "Great experience with our easy use move around."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7118614)

WG

Wendy G.

Finance Director

> "Not always easy to see."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7107584)

MM

Mark M.

Global Finance Shared Services Manager

> "Additionally, Outlook has an easy to use, simple, no frills look that allows me, as a business user, to simply get work done. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6851159)

NL

Nir L.

VP R&D

> "Keyboard shortcuts are not intuitive on Mac and many things are hard to do with a keyboard only."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#GetApp___4939449)

CS

Candace S.

Assistant

> "I love how it sends messages and my emails fast and the customer service is amazing."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6265073)

VR

Verified Reviewer

Administrative

> "Also I personally feel that customer support of Microsoft Outlook is a bit slow when it comes to assistance. And even I noticed some umm glitches and bugs after some..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451)

VR

Verified Reviewer

Animal caretaker

> "I have worked in tech support and it's the most reliable email that I know next to Gmail., and they just keep making it better with the addition of tools that they have..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3621112)

KA

Khyan A.

SDR

> "Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

[View Reviews](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

## User interface

[Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)

4.62 (3,521)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

4.54 (2,522)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Brevo Marketing Platform

Top features

26/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/132996/brevo/#features)

Microsoft Outlook

11/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/227138/Microsoft-Outlook/#features)

### Recognition

Brevo Marketing Platform is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Microsoft Outlook

### Deployment & support

Brevo Marketing Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Outlook

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Brevo Marketing Platform

-   By Brevo
-   Located in United States
-   Founded in 2012

Microsoft Outlook

-   By Microsoft
-   Located in United States
-   Founded in 1975

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