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Brevo vs Mutant Mail: Which is a better fit?

Updated on January 15th, 2025
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Summary
Key features rated by users
Features selected based on 10,797 reviews from Email Management users.
% Fit
Missing features
Feature ratings
Email Distribution
4.5
Inbox Management
NA
Access Controls/Permissions
NA
Spam Blocker
4.3
Campaign Analytics
4.4
% Fit
Missing features
Not enough reviews
Feature ratings
Email Distribution
4.7
Inbox Management
NA
Access Controls/Permissions
NA
Spam Blocker
NA
Campaign Analytics
NA
User satisfaction
4.6
User reviews2,583
Ease of use
4.5
Functionality
4.4
Value for money
4.5
Customer support
4.5
4.8
User reviews17
Ease of use
4.7
Functionality
4.9
Value for money
4.9
Customer support
5.0
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

All-in-one platform to manage your customer relationships via Email, SMS, Chat and more.

Not provided by vendor

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Cristina C
Owner
3.0

Cristina C.: Hi, I'm Cristina. I'm an owner manager. I give Sendinblue a three out of five. For more reviews like this, click the link below. Before Sendinblue, I was using Klaviyo. However, Klaviyo seemed to me to be too large of a CRM, too robust, too complex. I needed to simplify, so I chose Sendinblue, which was an easier, smaller to manage CRM. The other reason was the costs involved with Klaviyo. As a solopreneur, I was looking for something that was more affordable. I chose Sendinblue because I needed something that was a little bit more simple and less complex to use for a solopreneur. I also wanted something that was more affordable as a solopreneur, so I chose Sendinblue. Getting started with Sendinblue was quite a large learning curve. Even though it seemed like the simplest CRM, the learning curve in getting it attached to my website was quite steep. The customer service also was a little bit lacking in getting it set up. If you're thinking about switching over to Sendinblue as your CRM, be prepared for a learning curve. I would advise to jump on the website, have a look through the Sendinblue Academy, and then get in touch with your host and just see what exactly you need to do to set it up and integrate it with your website and your [inaudible 00:01:34] commerce, or whichever commerce you are using.

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User interface
132996 video thumbnail}
1 Video
No videos provided by vendor
132996
4 screenshots
246472
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Brevo

Top Features
30/45
  • Access Controls/Permissions
  • Alerts/Notifications
  • Canned Responses
  • Chat/Messaging
  • Inbox Management
  • Mobile App
  • Multiple User Accounts
  • Prioritization
  • Process/Workflow Automation
  • Real-Time Monitoring
  • Real-Time Reporting
  • Search/Filter
  • Support Ticket Management
  • Tagging
  • Workflow Management
  • Activity Dashboard
  • API
  • Archiving & Retention
  • Autoresponders
  • Campaign Analytics
  • Campaign Management
  • Collaboration Tools
  • Contact Management
  • Customer Segmentation
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Recovery
  • Drag & Drop
  • Email Distribution
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Queue Management
  • Real-Time Analytics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Social Media Integration
  • Spam Blocker
  • Third-Party Integrations
  • Whitelisting/Blacklisting
See All features
Hide Email Management Software Features -

Mutant Mail

10/45
Show Email Management Software Features +
Brevo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mutant Mail
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Brevo
  • By Sendinblue
  • Located in France
  • Founded in 2012
Mutant Mail
  • By Fresent
  • Located in United States
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