# Compare Freshservice vs ManageEngine Endpoint Central 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Freshservice and ManageEngine Endpoint Central based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132997-170018/Freshservice-vs-ManageEngine-Desktop-Central --- # Freshservice vs ManageEngine Endpoint Central Features and Cost Comparison Last updated July 2nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FreshserviceManageEngine Endpoint Central2/4 selected [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.6 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) [## Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price $19.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment NO Based on [753 reviews](#user-reviews) Positive 713 Neutral 31 Negative 9 [## ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.6 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price $795.00/year Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [1,765 reviews](#user-reviews) Positive 1,711 Neutral 38 Negative 16 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,485 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 61%Fit Missing features Not enough reviews Feature ratings Patch Management 4.0 Server Monitoring NA Security Tools \-- Remote Monitoring & Management 4.3 Real-Time Monitoring 4.5 \--%Fit Missing features Feature ratings Patch Management 4.6 Server Monitoring NA Security Tools NA Remote Monitoring & Management NA Real-Time Monitoring NA User satisfaction User satisfaction 4.5 User reviews[753](https://www.capterra.com/p/132997/Freshservice/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.4 Customer support 4.6 User satisfaction 4.6 User reviews[1,765](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $19Per User, Per Month - Free version - Free trial Price starts from $795Per User, Per Year - Free version - Free trial Best for Best for Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform. Best for ManageEngine Endpoint Central is used by IT administrators, security teams, system administrators, network managers, and organizations requiring endpoint management and security solutions. ## User reviews Pros & cons NO Nathalie O. Scrum Master IT > "During my recent implementation, I leveraged its capabilities to build high-performance custom workflows that required precision and scalability. While the platform offers..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7095459) AC Ariel C. Technical Support Analyst > "The assets management is a little confusing and for some reason is not working great for all, but we have a MDM solution that manages all our devices, and because of that maybe..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7111443) AD Akshay D. IT Manager > "Freshservice offers a clean UI, powerful ticketing system, automation workflows, asset management, and strong integration support." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7165264) DV David V. Customer Supoort Manager > "The only thing I dislike is that depending on the license tier, it may be very limited on AI usage, API usage and a couple more features that are only available in higher..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7111459) AD Akshay D. IT Manager > "It helps streamline IT support processes, improves team collaboration, and provides detailed reporting for tracking SLA compliance and service performance." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7165264) WS Wilben S. Cloud Engineer > "Additionally, for me, it lacks some functionalities like the SLA reset timer, because I tend to breach the SLA, especially when the ticket is only forwarded." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7156605) AD Akshay D. IT Manager > "It helps streamline support operations, improve response times, and maintain service quality through SLA management and reporting. While there are some limitations around..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7165264) LB Lucas B. IT Service Desk Analyst > "Additionally, certain configuration options aren’t as flexible as you’d expect from an ITSM tool, so you occasionally run into moments where you have to adapt your process to..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7098265) Praphul Kumar P. Tech lead sr System Admin > "It has helped improve operational efficiency, reduce turnaround time, and bring better structure to ticket and service request management. While there are areas for..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113846) DM Deepak M. Design Engineer > "The UI can feel laggy at times, and navigating across the platform can be overwhelming due to the large number of options and modules." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7166362) AD Akshay D. IT Manager > "The platform provides a comprehensive IT service management solution with an intuitive interface, efficient ticket management, automation capabilities, and asset tracking..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7165264) DK Deep K. Marketing Manager > "Advanced customization is less flexible than expected; tailoring reports to non-standard data points often requires workarounds." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7157349) LB Lucas B. IT Service Desk Analyst > "Freshservice’s biggest strength, in my experience, is how effortlessly everything comes together in one clean, intuitive platform—its interface is easy to navigate, automation..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7098265) SN Suresh N. Government Consultant > "Advanced reporting and analytics are less intuitive than expected and the ai in use for the platform is very less and can be outdated in future." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7176648) Jason F. Service Desk Manager > "The built-in analytics tools allow you to create customized dashboards and reporting for strategic planning on operational metrics." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7158814) AM Ajay M. Technical Architect > "Also, the mobile app feels a bit clunky compared to the desktop version, especially when trying to update tickets on the go." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7178644) AD Akshay D. Devops Engineer > "The ticketing system is efficient and intuitive, and features like automation rules, SLA management, and a self-service portal help streamline support workflows significantly." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7145527) MD Mark D. Director of Operations > "I have been working with ITSM products long enough to remember local fat client interfaces and the web client experience is never as fast or consistent. " [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7082783) PG Princy G. Social Media Specialist > "I also appreciate the customization options, detailed reporting, asset management capabilities, and the clean, modern interface that simplifies daily operations." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7159785) CY Chandresh Y. AVP-IT > "Additionally, users often cite limitations in customization, API rate caps, and occasional performance bottlenecks." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7111478) SB Sakshi B. Senior analyst > "Tracking laptops, software, and other equipment alongside incidents helped our team understand recurring issues and maintain accurate inventory records without relying on..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7176825) AT Arun T. Analyst > "SLA management is painful as the reporting, monitoring and analytics are very basic and it would have been better like IT management software." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7179509) MI Marika I. Service Desk Lead > "I also appreciate the new AI capabilities, especially the AI-generated email responses, which help improve response time, consistency, and overall productivity for Service Desk..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7151228) LF Lex F. Platform Admin > "no access to back-end tables if the functionality is not available, there is no way for customization. " [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7151209) BC Brendan C. Senior Solutions Engineer > "There are great reporting features built-in as well, providing clean overviews of important KPI's like first-touch resolution, first response time, and time to resolution." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079567) JC Josh C. Help Desk and System Admin > "There are some minor ui issues, and running reports can be a hassle to get the data you are looking for." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079621) AM Ajay M. Technical Architect > "Asset management is another strong point for us, being able to track hardware/software assets alongside tickets in one place instead of juggling separate spreadsheets has made..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7178644) MJ Mayank J. Global IT Service Delivery Manager > "In case you want to review specific agent availability for a day (with auto assignment on), you can't do that." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7154377) CT Cameron T. IT Service Desk Analyst > "FreshService has been great for our organisation and has been the backbone of our IT Service desk environment, allowing us to triage incidents and keep track of requests..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7094565) BM Bruno M. VP IT > "not sure how it will handle multiple groups and departments. How to segregate categories, etc based on groups." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113612) RA Rajesh A. Project manager > "We use Freshservice for managing internal support tickets, and I feel it is very simple and efficient for tracking, managing, and closing requests." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7155860) ST Sean T. Director of Cloud Infrastructure and Operations > "The only negative that I've experienced has been with being able to develop my own dashboards to call out the information that is important for my role." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7151427) SD Stefan D. Senior System Analyst > "The ticketing system is well organized, automation workflows are powerful, and the service catalog makes it simple for users to request services." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7111427) WM William M. IT Technician - Process Improvement > "Malfunctioning features, outdated documentation, unclear access to specific items." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7153899) RB Rajneesh B. Senior ITSM Consultant > "Making an agent group restricted is much loved by ‘Finance’, ‘Payroll’, ‘People & Culture’, as the restricted feature ensures tickets from these departments are only visible to..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7151898) CR Carlos R. Systems Engineer > "The amount of runs that are needed to get a simple action to accomplished is too much for the medium and small size organizations." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7152781) JK Justin K. Director Of Support and Data Center Operations > "Having our knowledge base articles, ticketing system, project management, and asset tracking all integrated into one centralized platform is incredibly convenient." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7154517) DF Deste F. IT HelpDesk > "Additionally, some integrations require extra setup effort or paid tiers, which can impact overall value." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7121021) DF Dominique F. Systems Administrator > "The service catalog has been especially valuable since we can now standardize requests, apply approval workflows, and automate processes that were previously handled manually." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7115320) BK Bhagyesh K. java backend developer > "Workflows can become confusing and difficult to manage as requirements become more complex and sometimes it get frustrating." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7172950) KG Kevan G. Software enginner > "The platform is user-friendly, reliable, and helps streamline workflows. While there are a few areas for improvement, especially in reporting and pricing flexibility, it..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7145531) LS Lumo S. Systems Analyst > "Reporting can be a bit rigid, and API/search behavior sometimes requires workarounds." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7118779) DB Denis B. IT Service Manager > "Asset management, service catalog, and automation features work well together and allow us to standardize processes that were previously handled manually." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7165331) MS Matt S. Systems Administrator > "The lack of customizability for certain things, such as templates." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7094559) AT Adam T. Team Lead > "This has reduced manual effort and allowed the team to focus more on higher-value technical work, aligning with our broader goal of improving efficiency and service quality" [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7154579) JC Johnny C. Support Engineer > "It takes some time to learn how to use all the advanced features properly, so the learning curve is a bit steep for new users." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079568) SS Shubham S. Sr. Network Engineer > "From a network support side, it helps in maintaining proper records and makes coordination easier when multiple teams are involved. Once everything is set, it runs smoothly." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7124852) MO Mark O. Head of Managed Services > "Integrations are not always clear, often rely on third parties (not clear how they are involved with your data either)." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113691) AD Akshay D. Devops Engineer > "On the analytics side, it offers useful but somewhat basic reporting, which works well for standard operational tracking but may require workarounds for advanced reporting..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7145527) TG Taylor G. Head of Product > "New accounts can easily get locked if API usage is high." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7086052) RM Rakesh M. Senior IT Infra Executive > "It provides a stable ITSM platform for managing incidents, service requests, and changes in a structured way." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7115673) MJ Mayank J. Global IT Service Delivery Manager > "major feature missing is - you cant fetch report of Agent availability." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7154377) AD Akshay D. Devops Engineer > "Overall, Freshservice is a strong, easy-to-use ITSM solution best suited for teams that value speed of implementation, simplicity, and automation, rather than deep..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7145527) BF Brandon F. Service Desk Supervisor > "In particular, there were smaller percentages highlighted in green and/or red that didn't make any sense to me when adding different metrics to my report." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___6861159) TZ Tarik Z. IT > "It has helped streamline incident management, improve SLA compliance, and enhance team productivity. While there are some areas for improvement, it remains a strong choice for..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7122927) CK Chris K. Senior Director Global Ops and Support > "We moved from a market-leader, which was cumbersome, expensive, and nearly impossible to manage without a large, dedicated team." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7111527) EG Erin G. Director of IT > "We also appreciate having asset management, onboarding journeys, project management, and automation tools all in one place rather than managing multiple systems." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7153853) LF Lex F. Platform Admin > "Last year, I have rated Freshservice with below expectation ratings due to restricted platform customization. " [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7151209) DB Denis B. IT Service Manager > "The Workflow Automator is powerful enough to handle complex approval and provisioning scenarios without requiring custom development in most cases." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7165331) AM Ajay M. Technical Architect > "Mobile app is a bit clunky too when you're trying to update something quickly on the go." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7178644) EG Erin G. Director of IT > "The ticketing system is by far the strongest aspect of the product and has been flexible enough for us to customize around our environment and workflows." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7153853) JS Jeremy S. IT Project Manager > "Some bugs that cause annoying alerts to be generated." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079524) AC Ajay C. EUS Engineer > "From a support engineer point of view, it improves response time and makes tracking easier. Once everything is configured properly, it becomes part of the daily workflow..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7121029) BM Bruno M. VP IT > "I am unable to get a support person when having a question or needing help configuring." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113612) TE Trajkovi E. Principal Analyst > "It streamlines IT service management by combining ticketing, automation, and reporting in a single platform." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7118803) CR Carlos R. Systems Engineer > "Certain 3rd party connectors (Workday) are cost prohibitive to adopt. " [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7152781) MB Maki B. Local HR > "The platform is intuitive, reducing onboarding time, while still offering solid automation for ticketing, SLAs, and workflows." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7121028) MI Marika I. Service Desk Lead > "Currently, this option seems limited or not easily accessible within Analytics." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7151228) ARS Abdul Rehman S. Director Information Technology - Service Delivery and Engineering > "It has helped streamline our IT service management processes, improve efficiency through automation, and enhance visibility across operations." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7118062) BV Brad V. Professional Services Consultant > "I've configured other ITSM platforms and have found them much more confusing and complicated." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7151171) EG Erin G. Director of IT > "Compared to other ticketing platforms we’ve used in the past, Freshservice has been much more open to customer feedback and willing to improve the platform over time. While..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7153853) SB Shivraj B. IT MANAGER > "Agent responses are not coming while exporting the tickets." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079571) PG Princy G. Social Media Specialist > "Its intuitive design allowed our team to adopt the system quickly, while automation features streamlined repetitive tasks and improved productivity." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7159785) MO Mark O. Head of Managed Services > "The available licensing is not as flexible as other tools." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113691) MM Mahesh M. IT Security Engineer > "Freshservice provides a well-structured ITSM platform with a clean UI and smooth ticket lifecycle management." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113394) JK Justin K. Director Of Support and Data Center Operations > "Formatting the knowledge base articles can be a little rough." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7154517) JC Jeff C. IT Assistant Manager > "I especially appreciated how responsive and reliable the platform is, along with the flexibility to customize workflows and reporting based on business needs." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7151170) JB Joe B. Desktop Support Engineer > "Unfortunately, due to this, I haven't been able to get my managers to purchase it." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079535) IO Ifediora O. CMDB Manager > "My overall experience with Freshservice has been positive, particularly in terms of usability, flexibility, ticket management, customer support, and cost-effectiveness for IT..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7153912) EJ Elvin J. IT Manager > "Category set up is always a tedious task, but not due to Freshservice." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7115661) [View Reviews](https://www.capterra.com/p/132997/Freshservice/reviews/) AZ Abderrahman Z. IT support > "The core strength of the Endpoint Central agent is its ability to bridge the gap between IT admins and remote endpoints. Whether you are managing laptops, desktops, or servers, the remote control capabilities are fast, reliable, and..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7147838) MJ Martin J. \- > "For example I have groups for patch management, self service portals for users, specific repeatable installation configurations but I always need to know what the group is called (or at least part of the name) to find it in the custom..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7138894) SD Sanka D. Technical Lead > "The patch management functionality is one of its strongest features, allowing us to deploy operating system and third-party application patches efficiently while maintaining compliance." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7178512) JoL João L. Cybersecurity Analyst > "The main drawback involves the limitations encountered when stepping outside the native options, which impacts the Ease of Use for advanced administrative tasks. When performing customized deployments using PowerShell scripts, the..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7172905) Mohd Marezuan A. Executive > "It combines patch management, remote troubleshooting, software deployment, and asset tracking into a single platform, which significantly reduces the need for multiple tools." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7117557) VR Verified Reviewer System Admin > "Through the configuration deployment (push method) of endpoint management, there is no admin option to prioritize or see any current running tasks on clients which can sometimes stall a simple task for hours when it takes seconds to..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7140576) AK ARJUN K. system engineer > "It is a robust and comprehensive tool that simplifies endpoint management by bringing multiple functions—such as patching, software deployment, remote support, and asset management—into a single platform." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7170428) FG Femi G. IT Project Engineer > "This delay can affect real-time updates, patch deployments, and remote troubleshooting sessions, especially when devices are outside the corporate network or connected through slower internet connections." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7105994) SM Spoorthi M. Systems Analyst > "It simplifies endpoint management by making it easier to deploy patches, track devices, and manage day-to-day support tasks, which improves efficiency." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7122268) KA Kris A. Helpdesk Technician > "This makes it difficult to automate policy deployments that need to follow a fluid AD structure, often requiring manual workarounds or separate scripts to ensure the right users are targeted as they move between departments." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7081652) KYAZZE R. INFRASTRUCTURE ADMINISTRATOR > "It really facilitates customer support and makes it easy in the we just access machines remotely and support users without issues, and it saves cost and is valued for money instead of us travelling to various branches to install the..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7127209) MS Muralidhar S. Global Head - IT > "Reporting is the biggest gap for us when it comes to compliance based audit reports. When you need to demonstrate patch compliance for an audit, the built-in reports don't always give you the granularity or the right terminology that..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7166102) MY Mohammed Y. Senior System Administrator > "It has helped streamline endpoint management tasks, improve security posture, and reduce administrative overhead. While there are some areas for improvement, particularly in application control and initial setup complexity, the platform..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7135825) CQ Connor Q. Team Lead > "It feels unpolished and sometimes the terminology and features don't align with the functionality they provide; eg interfaces can feel a bit basic; the functionality you might get to align with accreditation and audits might differ in..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7092586) GA Georges A. IT Manager > "The platform provides comprehensive features including remote troubleshooting, patch management, software deployment, asset management, and endpoint monitoring." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7172621) RS Ryno S. System Administrator > "The interface can also feel overwhelming with too many tabs and settings, reporting customization is somewhat limited, and occasional agent or deployment issues need manual troubleshooting or support." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7131194) DD Daniel D. Network Admin > "Complete PC management that allows me and my coworkers to manage all the pc on the network, deploy software, all from one management software." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7082195) SS Sreekumar S. Sr System Administrator > "Deployment Troubleshooting Can Be Challenging - One of the main drawbacks is the complexity involved in troubleshooting deployment issues. When software distribution or agent deployment fails, identifying the root cause can be..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7159698) AD Abhijit D. EM > "It has helped streamline patching, deployments, and compliance management while reducing manual effort. Despite minor usability and reporting limitations, it delivers consistent results and strong capabilities for managing endpoints at..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7148955) Abhinandan Y. Network Security Engineer > "One drawback of ManageEngine Endpoint Central is that the initial setup and configuration can be complex, especially in larger environments with many endpoints." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7158003) Seng Lok C. Compliance Officer > "From an IT Compliance perspective, the strongest advantage of ManageEngine Endpoint Central is its comprehensive visibility across all endpoints, which allows me to perform regular security, patching and compliance assessments with..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7105781) MJ Martin J. \- > "Due to that the bitlocker status in the inventory was usually outdated and didnt properly reflect the actual bitlocker status. BUT if I checked in the bitlocker management tab I saw the proper status and codes." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7138894) AA AZIZUL A. IT Executive > "Endpoint Central provides a comprehensive centralized endpoint management solution with strong patching, remote troubleshooting, and reporting capabilities that significantly improve operational efficiency and visibility across devices." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7140844) VR Verified Reviewer Sr. System Administrator > "Reporting issue comes sometimes, like after patch update, we can see the patch is updated at the endpoint side but on the manage engine portal side machine is still showing pending and syncing time taking too much." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7096494) SD Sanka D. Technical Lead > "The solution has improved endpoint visibility, reduced manual effort, and enhanced security compliance across our environment. While there is room for improvement in reporting and user experience, it remains a reliable and..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7178512) LG Lakshya G. Cyber security Officer > "Users frequently report that the reporting tool lacks flexibility, making it difficult to generate highly customized compliance reports without significant manual tweaking." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7156115) MK Madhusudan K. Sr. System Administrator > "With Endpoint Central, we are able to automate routine administrative tasks such as software deployment, patch updates, and asset management, which helps in improving overall productivity and reducing downtime." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7173295) LG Lakshya G. Cyber security Officer > "Additionally, while the core agent is powerful, it can occasionally be resource-heavy on older endpoints, and the initial setup and configuration process for complex, multi-site networks can feel tedious and disjointed." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7156115) Việt Anh N. System Admin > "It simplifies patch management, software deployment, and asset tracking in a single platform, saving both time and effort for administrators." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7145362) PB Paul B. Head of IT > "One minor drawback is that certain updates are occasionally missing from the catalog and have to be uploaded manually, which can add extra effort in specific scenarios." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7128358) CC Cheasing C. Support Engineer > "It has helped streamline endpoint management, improve patch compliance, and reduce support response times. While there are some areas that could be improved, particularly around reporting flexibility and interface simplicity, the..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7170947) JS Jay S. Network Administrator > "The only downside i would see of this product is there is a lot of tabs to click through, so understanding where to go for each section is sometimes a bit tough. But unlike other products on the market this one has information and KBs..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7118647) RK Rahul K. Sr. Enterprise Management Specialist > "The platform provides a comprehensive and centralized solution for managing endpoints, including patch management, software deployment, and remote troubleshooting." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7166779) Việt Anh N. System Admin > "One of the main drawbacks of ManageEngine Endpoint Central is that the initial setup and configuration can be complex, especially for new users without prior experience." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7145362) MI Mohammad I. IT Systems and Cloud Officer > "Endpoint Central is my top app for managing the company's endpoints, and applying patches on them, installing/uninstalling software, and the best assets management in the market." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7115165) AF Allan F. IT Service Desk Manager > "Agent Communication: Occasionally, troubleshooting agent-server communication issues on remote devices can be tricky without deeper diagnostic logs directly in the console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7106525) CM Chris M. Head of Internal Operations > "It handles our Mac and Windows fleet with parity of the features we need, making it easy to configure our required security configurations such as screen lock, firewall and removable device configurations." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7110824) Damir A. Head of IT Infrastructure > "The menus can be unintuitive and somewhat cluttered, which makes finding specific settings or jumping between different management modules unnecessarily complicated at times." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7146282) PCR Prem Chandra R. Associate Manager Admin and IT > "ManageEngine Endpoint Central has helped us streamline patch management, device monitoring, software deployment, and compliance reporting from a single console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7169150) Emmanuel Joseph D. Cybersecurity Operations Engineer > "Setting up Endpoint Central can be complex - On our initial deployment and configuration, it required careful planning since without proper set up it can be overwhelming to fully utilize all the features." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7101833) AR Antony R. IT Manager > "It delivers consistent performance in patch management, software deployment, asset visibility, and remote support, making day to day IT operations more structured and measurable." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7106834) EM Eric M. Infrastructure Systems Analyst > "The SSP on clients is not as responsive as I expected, meaning that when you hit install on updates, it's not clear what's in progress or what is taking place." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7126526) MF Mohammad F. IT Manager > "The platform offers good value for money and helps reduce administrative effort. While the interface could be more modern and some advanced reporting requires additional configuration, the product is reliable, feature-rich, and..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7173069) DP Darshan P. Lead > "Occasional UI complexity, slower performance at scale, limited macOS features, and some advanced settings feel less intuitive to configure." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7090559) VR Verified Reviewer Senior System Administrator > "It provides an excellent unified platform for centralizing asset management, endpoint security, and comprehensive reporting across all devices." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7120038) LB Leonardo B. IT Analyst > "Also, some features available in the on-premises version are still not available in the cloud version, which can slightly limit usage depending on the environment’s needs." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7154705) MR Mahesh R. client management tool admin > "What I liked most about ManageEngine Endpoint Central is its centralized management capability, which allows us to manage, monitor, and control endpoints from a single console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7134053) AW Andhe W. Corporate IT > "Also, when creating a password profile for 90 days, EC can't get to 90 days; the actual password expiry is still 42 days." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7092433) VR Verified Reviewer Sr.Technical Support Executive > "What I like most about ManageEngine Endpoint Central is its centralized management capability, which makes patch management, software deployment, remote troubleshooting, and endpoint monitoring simple and efficient from a single console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7140902) AA Ahmed A. IT > "The main downside is that pricing is not clearly explained for small setups, especially the fact that the Cloud version does not offer a free tier after the trial." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7079003) WM Wisam M. IT Manger > "It brings together patch management, software deployment, remote control, and asset management into a single console, which really reduces the need for multiple tools." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7142938) FP Filipe P. IT System Administrator > "Server update is not seamless, when server is updated some agents lose contact to the server and have to be manually installed." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7077506) AK ARJUN K. system engineer > "It combines patch management, software deployment, remote troubleshooting, asset tracking, and security enforcement in a single, easy‑to-use console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7170428) VR Verified Reviewer Sys Admin > "Am yet to find some, but at times I feel when you manually patch vulnerabilities, the ME dashboard does not efficiently lower the count of vulnerabilities." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7116755) DG Daniel G. Senior IT Manager > "The platform helped reduce manual administrative tasks and improved visibility across devices in the environment. While there was a learning curve with some advanced features and occasional interface complexity, the broad functionality,..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7147279) SK Satish K. Sr Network Admin > "customization of reports and filters are not easy, also agent installation and troubleshooting of patch fail error sometimes not easy to diagnose" [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7169616) Anudeep M. Admin Executive > "It streamlines patch management, software deployment, and endpoint security into a single platform, which saves a lot of time. While the initial setup and navigation can feel a bit complex, once configured, it runs reliably and..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7096437) InG Iván G. Field Services and system engineering > "Additionally, customer support can sometimes be slow to respond to complex technical issues, and some of the out-of-the-box reports could be more customizable" [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7157463) FG Fabio G. cloud engineer > "Centralized endpoint visibility, remote troubleshooting tools, reboot tracking, and granular policy control make it easier to maintain compliance and operational stability across multiple devices." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7099108) II Iftikhar I. Analyst, Systems and Networks > "Steep learning curve, slow UI at times, complex setup, limited customization, and support delays." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7153672) AS Akbar S. Senior IT Analyst > "The solution offers centralized device management, enabling administrators to monitor, configure, and manage desktops, laptops, servers, and mobile devices from a single console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7176981) VR Verified Reviewer IT Security Officer > "Performance can be inconsistent at times, especially in larger environments or when running resource‑intensive tasks like patch scans and report generation." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7126630) VR Verified Reviewer System Administrator > "In Manage Engine Endpoint Central, As per Sanimabank's License, I like most is Efffective Patch Management on Windows Workstation, Windows Server and Remote Desktop Features which includes screen Recording and file transfer." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7100268) MC Mike C. IT Systems Engineer > "The lack of options available for the OS deployments, I think there needs to be more options available to apply config/scripts during the provisioning phase." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7171174) Renz Ryan R. Implementation Engineer > "It makes managing and securing mobile devices easy, allowing for remote configuration, policy enforcement, and app management—all from a single console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7114474) TM Thamaraiselvan M. Senior Network Administrator > "Reporting and console performance may occasionally be slow in large environments, and troubleshooting agent-related issues can require additional effort." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7165886) SC Suraj C. Technical Support > "I liked the centralized endpoint management, which allows seamless patching, remote troubleshooting, and software deployment from a single interface, improving efficiency and compliance." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7166124) OR Okiror R. Cloud Engineer > "Reporting for encryption compliance and application control lacks depth and flexibility for audit and security review purposes." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7139230) SP Scott P. IT Infrastructure and Cyber Analyst > "It provides a comprehensive, all-in-one solution for endpoint management, making it easier to manage devices, deploy software, and maintain security across the estate." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7115213) VR Verified Reviewer IT Assistant Manager > "Some reports and patch deployment tasks may take longer than expected, and troubleshooting certain agent issues can require additional manual effort." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7122737) SR Salvador R. Sr > "What I liked most about EndPoint Central is the patch automation and self-service; this greatly facilitates the control of equipment in the company and considerably reduces vulnerabilities in them." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7150795) SK Shuhaib K. System engineer > "Support for ManageEngine Endpoint Central can be slow and inconsistent at times, sometimes causing unnecessary delays in issue resolution." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7106762) CQ Connor Q. Team Lead > "It's a powerful tool that comes at a lower price point which offsets some of the older interface and appearances. Whilst it feels a bit disconnected at times and not always intuitive, it provides a lot of power and control when set up..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7092586) Furkan Ö. TESTTT > "Some features can be complex to configure initially, and the agent occasionally causes high CPU or memory usage on certain machines." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7111317) KP Kumaresan P. Manager IT and Systems > "The product is user-friendly and offers a rich set of features, making it a highly capable and efficient solution for all our devices like laptop, desktop and mobiles across India and easy deployment with good and efficient customer..." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7108108) VR Verified Reviewer Team Lead IT Infra > "In terms of performance, the console can occasionally lag, especially when handling large scale environments or generating detailed reports." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7118484) LG Lakshya G. Cyber security Officer > "It simplifies daily operations by combining patch management, software deployment, asset tracking, and remote troubleshooting into a single console." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7156115) SM SRINIVAS M. Associate Director IT Security and Compliance > "Additionally, support response times can sometimes be slow, and documentation may not always be detailed enough for troubleshooting complex issues." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7132871) HR Harry R. Head of IT > "The Endpoint Management capabilities for patching, software deployment, and compliance, has helped us to significantly reduce vulnerabilities across our network." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7077351) VJ Viswanath J. IT Team Lead > "Network/agent communication delays, especially on laptops showing offline status, contribute to transfer bottlenecks." [See full review](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#Capterra___7120029) [View Reviews](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) ## User interface 4.54 (753) 4.63 (1,765) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important Freshservice Top features 32/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management - Workflow Automation [See all features](https://www.capterra.com/p/132997/Freshservice/#features) ManageEngine Endpoint Central 22/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management - Workflow Automation [See all features](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/#features) ### Recognition No recognitions have been awarded to Freshservice ManageEngine Endpoint Central is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Freshservice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ManageEngine Endpoint Central Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Freshservice - By Freshworks - Located in United States - Founded in 2011 ManageEngine Endpoint Central - By ManageEngine - Located in United States - Founded in 1996 ## Popular Comparisons [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) $19/month Price $115/month 4.3 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/132997-164283/Freshservice-vs-Zendesk) [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (489)](https://www.capterra.com/p/181954/Iru/reviews/) $795/year Price Contact vendor for pricing 4.6 Features 4.6 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/170018-181954/ManageEngine-Desktop-Central-vs-Iru) [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) $19/month Price $19/month 4.3 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124981-132997/Freshdesk-vs-Freshservice) [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) $795/year Price $1950/year 4.6 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/170018-174535/ManageEngine-Desktop-Central-vs-PDQ-Deploy) [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) vs [Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) $19/month Price R$35/month 4.3 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132997-202528/Freshservice-vs-Milvus) [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) $795/year Price $8/month 4.6 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/170018-172127/ManageEngine-Desktop-Central-vs-Rippling) [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $19/month Price $15/month 4.3 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-132997/LiveAgent-vs-Freshservice) [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) $795/year Price Contact vendor for pricing 4.6 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/170018-180609/ManageEngine-Desktop-Central-vs-Action1-RMM) [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) vs [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) $19/month Price $20/month 4.3 Features 4.5 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/132997-227102/Freshservice-vs-JIRA-Service-Management) [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) vs [AWS Management Console](https://www.capterra.com/p/229593/AWS-Management-Console/)[4.60 (100)](https://www.capterra.com/p/229593/AWS-Management-Console/reviews/) $795/year Price Contact vendor for pricing 4.6 Features 4.7 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/170018-229593/ManageEngine-Desktop-Central-vs-AWS-Management-Console) [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) vs [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[4.51 (2,213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) $19/month Price $20/month 4.3 Features 4.5 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/132997-169505/Freshservice-vs-Zoho-Desk) [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) $795/year Price $1.75 4.6 Features 4.2 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-170018/N-central-vs-ManageEngine-Desktop-Central)