# Compare Freshservice vs AWS Management Console 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Freshservice and AWS Management Console based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132997-229593/Freshservice-vs-AWS-Management-Console --- # Freshservice vs AWS Management Console Features and Cost Comparison Last updated June 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FreshserviceAWS Management Console2/4 selected [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.5 (733)](https://www.capterra.com/p/132997/Freshservice/reviews/) [AWS Management Console](https://www.capterra.com/p/229593/AWS-Management-Console/)[4.6 (100)](https://www.capterra.com/p/229593/AWS-Management-Console/reviews/) [## Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.5 (733)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price $19.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment NO Based on [733 reviews](#user-reviews) Positive 693 Neutral 31 Negative 9 [## AWS Management Console](https://www.capterra.com/p/229593/AWS-Management-Console/)[4.6 (100)](https://www.capterra.com/p/229593/AWS-Management-Console/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.7 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [100 reviews](#user-reviews) Positive 96 Neutral 4 Negative 0 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,392 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 60%Fit Missing features Not enough reviews Feature ratings Patch Management 4.0 Server Monitoring NA Security Tools \-- Real-Time Monitoring 4.4 Remote Monitoring & Management 4.0 \--%Fit Missing features Feature ratings Patch Management NA Server Monitoring 4.0 Security Tools 4.8 Real-Time Monitoring NA Remote Monitoring & Management NA User satisfaction User satisfaction 4.5 User reviews[733](https://www.capterra.com/p/132997/Freshservice/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.4 Customer support 4.6 User satisfaction 4.6 User reviews[100](https://www.capterra.com/p/229593/AWS-Management-Console/reviews/) Ease of use 4.4 Functionality 4.7 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $19Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform. Best for Not provided by vendor ## User reviews Pros & cons NO Nathalie O. Scrum Master IT > "During my recent implementation, I leveraged its capabilities to build high-performance custom workflows that required precision and scalability. While the platform offers..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7095459) AC Ariel C. Technical Support Analyst > "The assets management is a little confusing and for some reason is not working great for all, but we have a MDM solution that manages all our devices, and because of that..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7111443) AD Akshay D. IT Manager > "Freshservice offers a clean UI, powerful ticketing system, automation workflows, asset management, and strong integration support." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7165264) DV David V. Customer Supoort Manager > "The only thing I dislike is that depending on the license tier, it may be very limited on AI usage, API usage and a couple more features that are only available in higher..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7111459) AD Akshay D. IT Manager > "It helps streamline IT support processes, improves team collaboration, and provides detailed reporting for tracking SLA compliance and service performance." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7165264) WS Wilben S. Cloud Engineer > "Additionally, for me, it lacks some functionalities like the SLA reset timer, because I tend to breach the SLA, especially when the ticket is only forwarded." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7156605) AD Akshay D. IT Manager > "It helps streamline support operations, improve response times, and maintain service quality through SLA management and reporting. While there are some limitations around..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7165264) LB Lucas B. IT Service Desk Analyst > "Additionally, certain configuration options aren’t as flexible as you’d expect from an ITSM tool, so you occasionally run into moments where you have to adapt your process..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7098265) Praphul Kumar P. Tech lead sr System Admin > "It has helped improve operational efficiency, reduce turnaround time, and bring better structure to ticket and service request management. While there are areas for..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113846) DM Deepak M. Design Engineer > "The UI can feel laggy at times, and navigating across the platform can be overwhelming due to the large number of options and modules." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7166362) AD Akshay D. IT Manager > "The platform provides a comprehensive IT service management solution with an intuitive interface, efficient ticket management, automation capabilities, and asset tracking..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7165264) DK Deep K. Marketing Manager > "Advanced customization is less flexible than expected; tailoring reports to non-standard data points often requires workarounds." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7157349) LB Lucas B. IT Service Desk Analyst > "Freshservice’s biggest strength, in my experience, is how effortlessly everything comes together in one clean, intuitive platform—its interface is easy to navigate,..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7098265) MD Mark D. Director of Operations > "I have been working with ITSM products long enough to remember local fat client interfaces and the web client experience is never as fast or consistent. " [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7082783) Jason F. Service Desk Manager > "The built-in analytics tools allow you to create customized dashboards and reporting for strategic planning on operational metrics." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7158814) CY Chandresh Y. AVP-IT > "Additionally, users often cite limitations in customization, API rate caps, and occasional performance bottlenecks." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7111478) AD Akshay D. Devops Engineer > "The ticketing system is efficient and intuitive, and features like automation rules, SLA management, and a self-service portal help streamline support workflows..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7145527) LF Lex F. Platform Admin > "no access to back-end tables if the functionality is not available, there is no way for customization. " [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7151209) PG Princy G. Social Media Specialist > "I also appreciate the customization options, detailed reporting, asset management capabilities, and the clean, modern interface that simplifies daily operations." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7159785) JC Josh C. Help Desk and System Admin > "There are some minor ui issues, and running reports can be a hassle to get the data you are looking for." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079621) MI Marika I. Service Desk Lead > "I also appreciate the new AI capabilities, especially the AI-generated email responses, which help improve response time, consistency, and overall productivity for Service..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7151228) MJ Mayank J. Global IT Service Delivery Manager > "In case you want to review specific agent availability for a day (with auto assignment on), you can't do that." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7154377) BC Brendan C. Senior Solutions Engineer > "There are great reporting features built-in as well, providing clean overviews of important KPI's like first-touch resolution, first response time, and time to resolution." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079567) BM Bruno M. VP IT > "not sure how it will handle multiple groups and departments. How to segregate categories, etc based on groups." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113612) CT Cameron T. IT Service Desk Analyst > "FreshService has been great for our organisation and has been the backbone of our IT Service desk environment, allowing us to triage incidents and keep track of requests..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7094565) ST Sean T. Director of Cloud Infrastructure and Operations > "The only negative that I've experienced has been with being able to develop my own dashboards to call out the information that is important for my role." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7151427) RA Rajesh A. Project manager > "We use Freshservice for managing internal support tickets, and I feel it is very simple and efficient for tracking, managing, and closing requests." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7155860) WM William M. IT Technician - Process Improvement > "Malfunctioning features, outdated documentation, unclear access to specific items." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7153899) SD Stefan D. Senior System Analyst > "The ticketing system is well organized, automation workflows are powerful, and the service catalog makes it simple for users to request services." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7111427) CR Carlos R. Systems Engineer > "The amount of runs that are needed to get a simple action to accomplished is too much for the medium and small size organizations." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7152781) RB Rajneesh B. Senior ITSM Consultant > "Making an agent group restricted is much loved by ‘Finance’, ‘Payroll’, ‘People & Culture’, as the restricted feature ensures tickets from these departments are only..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7151898) DF Deste F. IT HelpDesk > "Additionally, some integrations require extra setup effort or paid tiers, which can impact overall value." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7121021) JK Justin K. Director Of Support and Data Center Operations > "Having our knowledge base articles, ticketing system, project management, and asset tracking all integrated into one centralized platform is incredibly convenient." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7154517) LS Lumo S. Systems Analyst > "Reporting can be a bit rigid, and API/search behavior sometimes requires workarounds." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7118779) DF Dominique F. Systems Administrator > "The service catalog has been especially valuable since we can now standardize requests, apply approval workflows, and automate processes that were previously handled..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7115320) MS Matt S. Systems Administrator > "The lack of customizability for certain things, such as templates." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7094559) KG Kevan G. Software enginner > "The platform is user-friendly, reliable, and helps streamline workflows. While there are a few areas for improvement, especially in reporting and pricing flexibility, it..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7145531) JC Johnny C. Support Engineer > "It takes some time to learn how to use all the advanced features properly, so the learning curve is a bit steep for new users." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079568) DB Denis B. IT Service Manager > "Asset management, service catalog, and automation features work well together and allow us to standardize processes that were previously handled manually." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7165331) MO Mark O. Head of Managed Services > "Integrations are not always clear, often rely on third parties (not clear how they are involved with your data either)." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113691) AT Adam T. Team Lead > "This has reduced manual effort and allowed the team to focus more on higher-value technical work, aligning with our broader goal of improving efficiency and service quality" [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7154579) TG Taylor G. Head of Product > "New accounts can easily get locked if API usage is high." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7086052) SS Shubham S. Sr. Network Engineer > "From a network support side, it helps in maintaining proper records and makes coordination easier when multiple teams are involved. Once everything is set, it runs smoothly." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7124852) MJ Mayank J. Global IT Service Delivery Manager > "major feature missing is - you cant fetch report of Agent availability." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7154377) AD Akshay D. Devops Engineer > "On the analytics side, it offers useful but somewhat basic reporting, which works well for standard operational tracking but may require workarounds for advanced reporting..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7145527) BF Brandon F. Service Desk Supervisor > "In particular, there were smaller percentages highlighted in green and/or red that didn't make any sense to me when adding different metrics to my report." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___6861159) RM Rakesh M. Senior IT Infra Executive > "It provides a stable ITSM platform for managing incidents, service requests, and changes in a structured way." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7115673) CK Chris K. Senior Director Global Ops and Support > "We moved from a market-leader, which was cumbersome, expensive, and nearly impossible to manage without a large, dedicated team." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7111527) AD Akshay D. Devops Engineer > "Overall, Freshservice is a strong, easy-to-use ITSM solution best suited for teams that value speed of implementation, simplicity, and automation, rather than deep..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7145527) LF Lex F. Platform Admin > "Last year, I have rated Freshservice with below expectation ratings due to restricted platform customization. " [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7151209) TZ Tarik Z. IT > "It has helped streamline incident management, improve SLA compliance, and enhance team productivity. While there are some areas for improvement, it remains a strong choice..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7122927) JS Jeremy S. IT Project Manager > "Some bugs that cause annoying alerts to be generated." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079524) EG Erin G. Director of IT > "We also appreciate having asset management, onboarding journeys, project management, and automation tools all in one place rather than managing multiple systems." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7153853) BM Bruno M. VP IT > "I am unable to get a support person when having a question or needing help configuring." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113612) DB Denis B. IT Service Manager > "The Workflow Automator is powerful enough to handle complex approval and provisioning scenarios without requiring custom development in most cases." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7165331) CR Carlos R. Systems Engineer > "Certain 3rd party connectors (Workday) are cost prohibitive to adopt. " [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7152781) EG Erin G. Director of IT > "The ticketing system is by far the strongest aspect of the product and has been flexible enough for us to customize around our environment and workflows." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7153853) MI Marika I. Service Desk Lead > "Currently, this option seems limited or not easily accessible within Analytics." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7151228) AC Ajay C. EUS Engineer > "From a support engineer point of view, it improves response time and makes tracking easier. Once everything is configured properly, it becomes part of the daily workflow..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7121029) BV Brad V. Professional Services Consultant > "I've configured other ITSM platforms and have found them much more confusing and complicated." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7151171) TE Trajkovi E. Principal Analyst > "It streamlines IT service management by combining ticketing, automation, and reporting in a single platform." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7118803) SB Shivraj B. IT MANAGER > "Agent responses are not coming while exporting the tickets." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079571) MB Maki B. Local HR > "The platform is intuitive, reducing onboarding time, while still offering solid automation for ticketing, SLAs, and workflows." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7121028) MO Mark O. Head of Managed Services > "The available licensing is not as flexible as other tools." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113691) ARS Abdul Rehman S. Director Information Technology - Service Delivery and Engineering > "It has helped streamline our IT service management processes, improve efficiency through automation, and enhance visibility across operations." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7118062) JK Justin K. Director Of Support and Data Center Operations > "Formatting the knowledge base articles can be a little rough." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7154517) EG Erin G. Director of IT > "Compared to other ticketing platforms we’ve used in the past, Freshservice has been much more open to customer feedback and willing to improve the platform over time. While..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7153853) JB Joe B. Desktop Support Engineer > "Unfortunately, due to this, I haven't been able to get my managers to purchase it." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079535) PG Princy G. Social Media Specialist > "Its intuitive design allowed our team to adopt the system quickly, while automation features streamlined repetitive tasks and improved productivity." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7159785) EJ Elvin J. IT Manager > "Category set up is always a tedious task, but not due to Freshservice." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7115661) MM Mahesh M. IT Security Engineer > "Freshservice provides a well-structured ITSM platform with a clean UI and smooth ticket lifecycle management." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113394) JF Javier F. Partners Responsible > "Reporting features could be more robust, and it lacks some advanced customization options." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___6508286) JC Jeff C. IT Assistant Manager > "I especially appreciated how responsive and reliable the platform is, along with the flexibility to customize workflows and reporting based on business needs." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7151170) TJ Tomas J. Senior EUC Specialist > "Sometimes I am not sure if/how product team works with development." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7156328) IO Ifediora O. CMDB Manager > "My overall experience with Freshservice has been positive, particularly in terms of usability, flexibility, ticket management, customer support, and cost-effectiveness for..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7153912) NB Norman B. Director Technology Strategy at TELUS > "For small teams, some options may feel too advanced and are not always used." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7014939) AB Aimé B. Skol Brewery Limited > "Clients can submit tickets through a simple portal, email, or service catalog without confusion, which reduces friction and increases adoption." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7103029) JB Joe B. Desktop Support Engineer > "Sometimes I don't want to contact support..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7079535) BC Brayden C. IT > "Freshservice has been a reliable and intuitive ITSM tool for our team, streamlining tickets and automating workflows." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___7113396) PM Phillip M. ICT Support Officer > "The Notification spam through the app is terrible, pinging each notification one at a time to the phone, which is especially annoying when it sends over 30 notifications..." [See full review](https://www.capterra.com/p/132997/Freshservice/#Capterra___5013674) [View Reviews](https://www.capterra.com/p/132997/Freshservice/reviews/) VR Verified Reviewer Software Engineer > "AWS management console is the entrance for all the AWS features, you can easily search the feature you want to use, and you can also log..." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7080830) VR Verified Reviewer Software Engineer > "Sometimes the features after login is just little overwhelming and It is not clear when you need to setup 2FA or not for login." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7080830) CQ Connor Q. IT Team Lead > "From the perspective of a smaller business and a solo AWS administrator without prior experience, engaging with AWS infrastructure has..." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7123960) TK Tim K. Chief of Staff > "There are some challenging user interfaces that aren't intuitive for beginners to acclimate to, which can be intimidating." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7073580) VR Verified Reviewer VP of IT > "The interface is clean, organized, and easy to navigate, making it simple to manage services, deploy resources, and monitor performance..." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7092886) BT Bharat T. Developer > "Also the billing page is lost in the clutter and makes it difficult for bill management and payment even after having a great cost..." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6682284) Dhakadiya O. Manager > "Our comapny manages large number of real estate properties or in a say we have to keep track of large number of properties it gets..." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6690955) VR Verified Reviewer Senior IT Project Manager > "Some sections, like IAM permissions or networking configurations, are not very intuitive and require a lot of clicks to get simple..." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7037773) SB Swaibu B. AWS Solution Architecture > "intuitive interface simplifies managing complex cloud resources, offering easy navigation, powerful dashboards, and seamless service..." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6667863) VR Verified Reviewer Senior IT Project Manager > "it can feel a bit overwhelming at times, especially with so many services and settings packed into one place." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7037773) HV Hrithik V. Software Engineer - Trading Systems > "The breadth of services is probably AWS's biggest strength - if there's something I need, there's usually already a service for it." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7167205) Iddy H. Solution Architect > "The console is not well-suited for performing bulk operations, such as modifying multiple instances or resources at once." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6663386) AKT A. K. T. Android developer > "I am using the AWS Management Console is a powerful tool for managing AWS resources, last many year for manage our project." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6658479) VR Verified Reviewer Software engineer > "We may not know or may not be able to estimate budget while using and the risk is there of its going out of control." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6699999) VR Verified Reviewer Web and AWS Developer > "Overall I have good experience with aws console i hosted 13 website on different different regions and uses many services like s3 bucket..." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6647127) Qazim A. Application Monitoring Engineer > "It can be challenging to locate specific features or services without prior experience, especially with the frequent updates." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6669159) ARM Abdul Rehman M. Software Developer > "There are updates daily on the UI almost I can tell that a LOT of effort went into this." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7128454) KM Karl M. CISO > "There was a learning curve in the previous iteration that made the console difficult to navigate. " [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6679972) ARM Abdul Rehman M. Software Developer > "The AWS Management Console was updated a while back with new UI and it has been so much easier to use since." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7128454) Dhakadiya O. Manager > "I sometimes felt complexities learing about it from IT guys and its cost can be bit complex to understand." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6690955) JS Jelfry S. Salesman > "You can virtually have access to a service that allows you to program it as you want as well to upload your own softwares too." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6682727) VR Verified Reviewer Software Engineer > "sometimes slow to load ,due to huge number of services navigation is some what complex" [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6733719) SJ Shubham J. Senior Security Analyst > "Also on-demand functionalities and pre-defined scaling of compute and storage resources further enhance cost efficiency." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6612716) CI Clarion I. Software Consultant > "Hiring help with that can be expensive since the cost of solutions architects can be expensive" [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6627345) SA Saqib A. Senior Developer > "I think I love its integration with other AWS tools to ensure seamless workflow for beginner and advanced-level users." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6669602) RK Ravi K. Software Engineer > "The interface might also be too much for a beginner to figure things out." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6674108) SB Swaibu B. AWS Solution Architecture > "The console provides a user-friendly interface that makes it easy to navigate through various services and manage cloud resources..." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6667863) NA Niharika A. Senior DevOps Engineer > "Same Aws service are not available at different regions" [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6768491) AKT A. K. T. Android developer > "I am using last many years, its very useful tools for integrate and manage to our project, Its all in one package." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6658479) SJ Shubham J. Senior Security Analyst > "The cost forecast is somewhat inaccurate, it gives a tentative estimate." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6612716) Shobhit V. Technical Support Engineer > "It is a powerful and comprehensive tool for managing cloud resources and user-friendly for common tasks." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6678973) PN Pratibha N. Business Manager > "It creates unnecessary icons." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6673521) CI Clarion I. Software Consultant > "You can easily add and remove resources using the console in a matter of a few clicks." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6627345) OA Oreoluwa A. Creative director > "It could be difficult to find the application you need." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6692921) OB Oli B. Project Coordinator > "Good customer support and easy to use, has a lot of features only some of which I use." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7080084) JC Julie C. Owner > "Lacking in the user friendly department and the interface is confusing" [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6624525) JB Jeff B. Founder > "AWS helped me understand my monthly data usage and billing management." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6673506) SK Surendhar K. Senior DevOps Engineer > "Manual clicks don't scale well." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6781764) VR Verified Reviewer Senior IT Project Manager > "Overall, it just makes managing AWS services much smoother once you get used to where everything is." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7037773) AM Anjal M. QA > "It may be a bit difficult for new user to use it." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6672757) DM Dhavan M. Software Engineer > "It's a single point of access to a wide range of AWS services, allowing you to configure and monitor various components of your cloud..." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___4887960) VR Verified Reviewer Owner of ShadowPlayersDev > "Its pricing could be considered a little expensive, specially when you need to use high resources. And some features are somewhat..." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6234530) CI Clarion I. Software Consultant > "I like that you can easily add resources to existing EC2 instances through the console." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6627345) SH Samantha H. Tech Lead > "AWS is slow to get their beta products out to the public for production use." [See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___3770616) [View Reviews](https://www.capterra.com/p/229593/AWS-Management-Console/reviews/) ## User interface 4.54 (733) [AWS Management Console](https://www.capterra.com/p/229593/AWS-Management-Console/) 4.60 (100) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important Freshservice Top features 32/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management - Workflow Automation [See all features](https://www.capterra.com/p/132997/Freshservice/#features) AWS Management Console 10/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management - Workflow Automation [See all features](https://www.capterra.com/p/229593/AWS-Management-Console/#features) ### Recognition No recognitions have been awarded to Freshservice No recognitions have been awarded to AWS Management Console ### Deployment & support Freshservice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos AWS Management Console Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Freshservice - By Freshworks - Located in United States - Founded in 2011 AWS Management Console - By Amazon Web Services - Located in United States - Founded in 2006 ## Popular Comparisons [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (733)](https://www.capterra.com/p/132997/Freshservice/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,081)](https://www.capterra.com/p/164283/Zendesk/reviews/) $19/month Price $115/month 4.3 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/132997-164283/Freshservice-vs-Zendesk) [AWS Management Console](https://www.capterra.com/p/229593/AWS-Management-Console/)[4.60 (100)](https://www.capterra.com/p/229593/AWS-Management-Console/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,734)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Contact vendor for pricing Price $795/year 4.7 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-229593/ManageEngine-Desktop-Central-vs-AWS-Management-Console) [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (733)](https://www.capterra.com/p/132997/Freshservice/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,444)](https://www.capterra.com/p/124981/Freshdesk/reviews/) $19/month Price $19/month 4.3 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124981-132997/Freshdesk-vs-Freshservice) [AWS Management Console](https://www.capterra.com/p/229593/AWS-Management-Console/)[4.60 (100)](https://www.capterra.com/p/229593/AWS-Management-Console/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (486)](https://www.capterra.com/p/181954/Iru/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.4 Ease of Use 4.9 [View full 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