# Compare TriNet HR Plus vs Paycor 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paycor and TriNet HR Plus based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133019-133745/Zenefits-vs-Paycor-Perform

---

# Paycor vs TriNet HR Plus Features and Cost Comparison

Last updated March 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycorTriNet HR Plus2/4 selected

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

[## Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [3,033 reviews](#user-reviews)

Positive

2,653

Neutral

252

Negative

128

[## TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

3.9

Reviews Sentiment

Based on [823 reviews](#user-reviews)

Positive

666

Neutral

84

Negative

73

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 27,522 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Payroll Management

4.4

Direct Deposit

4.6

Tax Compliance

4.2

W-2 Preparation

4.3

Tax Calculation

5.0

71%Fit

Not enough reviews

Feature ratings

Payroll Management

4.3

Direct Deposit

4.6

Tax Compliance

4.2

W-2 Preparation

4.9

Tax Calculation

\--

User satisfaction

User satisfaction

4.3

User reviews[3,033](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

4.2

User reviews[823](https://www.capterra.com/p/133019/Zenefits/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

3.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

With nearly 800,000 customers nationwide and paying 1 in 11 private sector U.S. employees, Paycor, a Paychex company, delivers comprehensive HCM solutions to businesses of all sizes.

Best for

HR Plus is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with an all-in-one technology platform for HR, payroll and benefits.

## User reviews

Pros & cons

AED

Ashley Erin D.

Accountant

> "The customer support team and tools available have been awesome and the app is easy for our employees to use for requesting time off,..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7057222)

JF

Jennifer F.

HR Manager

> "We process payroll weekly. When trying to get the documents from our employee files, that was a process that could not be understood."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7057142)

OT

Olga T.

Youth Coordinator

> "In addition to payroll, their platform offers excellent features for workforce management, including clock-in and clock-out tracking, access..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7000422)

PM

Preston M.

Financial Controller

> "Their reporting functions frequently bring back back information and I get no help when trying to get Paycor to fix the issues I find."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#SoftwareAdvice___7082339)

KH

Kevin H.

Director of Quality

> "Pretty much all features of Paycor are available in the mobile app, allowing me to approve payroll and time-off requests on-the-fly. "

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6784464)

NP

Nate P.

HR

> "It's not very easy to use as you cannot enable managers to upload employee documents without giving them access to view ANY employee document,..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7047827)

NP

Nate P.

HR

> "There is a lot of options that can be enabled or disabled for certain employees, and the mobile app is especially convenient for our remote..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7047827)

TB

Tim B.

HR Director

> "its ever-changing offerings and features (or the names for them - COR and Paths and Gravity and Perform and CareerCast and SmartSourcing, etc)..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6372855)

EM

Elena M.

Accounting Assistant

> "I like Paycor for the fact that it has all the information you need for payroll on the Accounting side and as the employer for entering..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7001748)

ED

Emily D.

Human Resources Manager

> "A smaller issue is that the different pieces of Paycor can be choppy when switching from Recruiting to HCM to Paths, as they are all clearly..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6851925)

BS

Ben S.

HR Manager

> "I appreciate the ease of payroll and time and attendance for tracking PTO, approving payroll and timely pay."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7023016)

VR

Verified Reviewer

HR Supervisor

> "Non-intuitive user interface, missing features, that often leading to misinformation and unresolved issues."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7114015)

DG

Dawn G.

Child Care Registrar

> "Paycor is a wonderful tool to be able to track your time, complete reviews, request days off and tracking your time off."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6838243)

JH

Joseph H.

Strategy and Operations Manager

> "The UI feels dated and clunky, especially on mobile, which is frustrating. And don't even talk about customization; it's practically non-existent..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6821902)

VR

Verified Reviewer

Accounting Manager

> "Paycor has a great platform that is fully integrated from recruiting to payroll and all HR administrative work."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7046511)

KC

Karen C.

Payroll and Benefits Manager

> "The reps usually don't understand the issue and just want to close the ticket as quickly as possible. If they send you a follow-up question,..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6809689)

TB

Tim B.

HR Director

> "I like the historical data for the purpose of analytics and for the purpose of getting a quick snapshot of a specific employee's journey through..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6372855)

FG

Francesca G.

ICT Director

> "We faced lots of issues with this tool such as direct deposits not going through or reflecting, tax compliance not going through and others and..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6288758)

Thomas R.

MGR Technical Training

> "I really enjoy using it because its management is cloud-based, and it especially helps in my work area, as it offers tools for managing employee..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6638755)

AD

Alto D.

Ops Manager

> "Certain features take extra steps to figure out, and when something goes wrong it can take longer than expected to get it resolved."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7100820)

CF

Christina F.

HR Manager

> "Paycor’s payroll grid is the only payroll system I would use… I think the user experience as an admin and an employee is user friendly."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7023167)

CR

Claudia R.

HR Director

> "If I had to note a drawback, it would be that we are currently on a legacy version of the system."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7084857)

RH

Rachel H.

Office Manager Payroll HR

> "The point-and-click functionality allows employees and admins to easily navigate the system in both the online and mobile applications."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6376953)

SS

Stephanie S.

Manager

> "I would not recommend Paycor to any organization that values reliability, responsiveness, or accurate payroll processing."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7089698)

JM

Janet M.

Coordinator for Finance and Operations

> "There are multiple training opportunities and it is a smoother experience submitting and track time off requests, and using the time clock."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6807691)

VR

Verified Reviewer

Accounting Manager

> "The worst is typical to most accounting payroll software's and that is the pricing model."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7046511)

MG

Micheal G.

AGM

> "From time keeping to labor reporting - from recruitment to onboarding - it would be nice to have very clear procedures from Paycor to follow"

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7062379)

JV

Jeri V.

HRIS Payroll Analyst

> "I hate when they do updates and things change and we dont realize the change til something doesnt work right."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7023095)

DL

Dawn L.

Practice Administrator

> "Overall, we were mostly pleased with Paycor, however, when there was no accountability after several errors, we decided to move to a new payroll..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7049834)

MB

Matt B.

Director of Products

> "Very frustrating when you're trying to quickly swap between another app like the calculator to figure up something."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7078248)

OT

Olga T.

Youth Coordinator

> "These tools are user-friendly and have significantly streamlined our employee attendance and leave processes, improving overall operational..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7000422)

JG

Jamie G.

Account Manager

> "I personally like paycor from the admin side but overall it did not offer the customizing we need such as resetting user emails and password..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6535357)

CN

Chris N.

HR Manager

> "Our favorite feature is the applicant tracking system."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7073688)

AD

Alto D.

Ops Manager

> "Customer support can be slow at times, and some things are not as straightforward as they should be."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7100820)

KH

Katherine H.

Accounting HR Manager

> "Many integration options and helps streamline processes."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7023015)

NJ

Natalija J.

HR Generalist

> "sometimes it's tough having different departments in customer service we have to go to."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7028236)

VS

Vicki S.

Benefits Specialist

> "Makes it easy to stay ahead of payroll, new hires, changes and / or terminations, benefits and compliance."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7024088)

CP

Christy P.

Director of Operations

> "After each update you are required to save and it just spins, when you have several corrections it is very time consuming."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6847375)

RJ

Reola J.

HR Director

> "I also enjoy the recognition tool that we can tie directly to our core values."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7028245)

NS

Nora S.

Director of Human Resources

> "Support is abysmal. And I wish it had a better method for integrating with Azure/office 365 directories."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6846416)

NW

Nolan W.

Founder

> "Paycor did streamline our Payroll and HR which made it easy to provide employees and administrators with what they needed to access."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6826797)

TL

Taylor L.

Hr manager

> "Not being able to use the time clock system because we have too many jobs that need opened at once"

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6787995)

IE

Isiah E.

Chief Executive Officer

> "Paycor is a very well put together software, It shows all of the payroll features you need."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7056468)

KH

Katherine H.

Accounting HR Manager

> "Hard to get new services to work with multi client set up"

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7023015)

NA

Neha A.

Director of People

> "The product is good, Folders for the Documents have been helpful because now the documents can be saved in different folders."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6847625)

Thomas R.

MGR Technical Training

> "Paycor can be somewhat expensive and also limited in terms of customization, which can be frustrating as it doesn't allow for working in the most..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6638755)

PF

Peyton F.

COO

> "Moving from ADP was a big lift, but since doing so we have been able to streamline our processes for a more integrated approach to human asset..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6787834)

YZ

Yadira Z.

HR administrator

> "Reports do not generate all the information we need."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7028230)

TG

Tiffany G.

Sr Generalist

> "Generally Paycor works for the needs that we have for our mid sized business. "

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7103000)

AA

Amanda A.

Director of hr

> "The build each year for open enrollment is wrong and cause delays that impact"

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6789460)

AR

Angela R.

Manager

> "They are also great during tax season with all necessary documents for my employees being correctly filled out and ready for them to submit for..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6337971)

JR

Justine R.

HR Generalist

> "Response times are often slow and it typically requires consistent follow up to get a case fully resolved."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6807976)

CC

Chris C.

Payroll Manager

> "Their service team was also responsive, usually within the 1 hour for email replies."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7043860)

PD

Penny D.

Payroll manager

> "Too many access to assign, can’t set up PTO, couldn’t connect EASE, can’t pull useful repirts"

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6757429)

BS

Bre S.

MA

> "I like being able to have an app on my phone to use for the system and the ease of being able to clock into work."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6865536)

VR

Verified Reviewer

Leadership Development Specialist

> "What I dislike about Paycor is that its customer support response times can sometimes be slow, which can be frustrating when immediate assistance..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6360025)

AA

Amanda A.

Director of hr

> "I think that the platform is an all in one solution with single sign on for admins and employees."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6789460)

JG

Juliette G.

HR Specialist

> "Some of the less day to day services are not very intuitive to learn, and the lessons on how to use them are not sufficient."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6874709)

NW

Nolan W.

Founder

> "Pre Paychex acquistion, Paycor was reliable and cheaper than most alternative solutions for Payroll for small businesses."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6826797)

DV

Demian V.

Business systems analyst

> "Report builder lacks payroll data or templates ."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6788687)

TM

Tori M.

HR Systems Specialist

> "The platform can be accessed via mobile device or desktop and is user friendly for all"

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7023012)

KL

Kelsie L.

HR Generalist

> "Sometimes the answers you receive are incorrect or inconsistent"

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7023001)

AD

Alto D.

Ops Manager

> "Overall, Paycor has been helpful for managing payroll and HR."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7100820)

PM

Preston M.

Financial Controller

> "Not only do they have a TON of misc fees, but their fees keep increasing!"

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#SoftwareAdvice___7082339)

CN

Carli N.

Customer service representative

> "What I like most about Paycor is it's easy accessibility to my information and payroll."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7047082)

Melissa Z.

User

> "I think HR is underutilizing it due to its simplicity."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7102422)

MR

Michelle R.

Field technician

> "The thing that I like most is the easy access that I have to clock in/out, to request time off virtually and to access my paystub and hours..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6741129)

AD

Aubrey D.

Payroll Specialist

> "Not conducive to the odd types of pay that exist in higher ed."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6788364)

AH

Alton H.

owner

> "Many of my employees like the fact they are able to see and print paystubs and also request their pay on demand."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6465532)

CT

Crystal T.

Admin

> "System overall works fine but if we do run into an issue, customer service us not easy to work with and has limited knowledge of their own..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6863582)

CR

Cameron R.

In House Marketing Agent

> "I love that I can view my paystubs before I’m paid, and that I can keep track of my PTO."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6500160)

MK

Matthew K.

IT Support

> "Seems as though feature implementation was slow, customer service somewhat unresponsive to needs."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6801375)

Chitrang S.

Software Engineer

> "Paycor has helped digitized the whole payroll process, along with employee tracking and management."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6545670)

SI

Stephanie I.

Accounting Manager

> "It usually takes at least a week to resolve an issue."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7056639)

NM

Nicole M.

Talent Acquisition Specialist

> "I have worked with the system for 3.5 years and trained 3 separate coworkers on how to use it and everyone agrees it’s very easy to learn and..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6851787)

VR

Verified Reviewer

Safety Manager

> "I'm a millennial so the learning curve wasn't too high for me to handle but others seem to struggle."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7058592)

CM

Christina M.

HR Admin

> "The ability to curtail the program to exactly what our company needed and it is user friendly for our team to use."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6843433)

JM

Janet M.

Coordinator for Finance and Operations

> "Also, there are times when support isn't knowledgeable and it's taken multiple attempts to get the answers needed."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6807691)

NT

Nicolas T.

Sales manager

> "Over all Positive, Our company Only switched because of Software we use as our as operating system Is synced together"

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6816517)

AF

Alexandra F.

Human Resources Manager

> "On many of my calls to Paycor, I wind up waiting on hold for an extended period of time just for the call to be disconnected."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6310610)

[View Reviews](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

AG

Annie G.

Manager

> "It is so helpful to have one platform that centralizes HR, payroll and benefit under one system."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

DP

David P.

HR Manager

> "Too many to list, but let's try: super slow for both processing payroll and just retrieving / entering employee data; insane wait times for customer..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633)

EW

Elizabeth W.

Director

> "Great customer service that can answer very complex questions but you pay for it in the price."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7045523)

VR

Verified Reviewer

Web Developer

> "Sometimes the performance of the app is not very fast, the system glitches and loads slower."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6041594)

RM

Rupesh M.

Controller

> "They provide full end to end is great with filing of form 941, providing timely W2 and customer service"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6663140)

Amanda G.

Human Resources Generalist

> "The current state of available learning management technologies and straightforward guidelines leaves much to be desired."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899)

AD

Aaron D.

Tech Specialist

> "I really liked the automated candidate process and hiring process."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7027461)

JW

Joy W.

HR Manager

> "Little to no phone support available for user issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

AG

Annie G.

Manager

> "The UI is also very easy to navigate with a low learning curve if you've never used them before."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

SS

Saqlain S.

employer

> "One potential drawback is the cost. While personalized coaching and access to a community can be beneficial, these services can also come with a..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778)

JW

Joy W.

HR Manager

> "My favorite feature is the hiring process - it allows the employee to handle the data entry to start their employee folder and upload their I-9..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

KJ

Kishma J.

CEO

> "They charged me $131 more than what we agreed upon and we tried to cancel their absurd contract, which we are unaware of having to stick with this..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___3727061)

Amanda G.

Human Resources Generalist

> "If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration to payroll, you've found a superb all-in-one..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899)

Archit N.

Machine Learning Scientist

> "The attendance is mostly not updated on time, thus causing confusion while checking payroll details"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3608833)

JW

Joy W.

HR Manager

> "As the only HR person, Zenefits allows me to support all of our employees as if they had an entire HR department at their disposal."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

JR

John R.

Energy Consultant

> "I log in even though I've asked my computer and Zenefits to remember this device and it never does. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107)

JW

Joy W.

HR Manager

> "The streamlined all-in-one features of Zenefits allowed us to drop outside consultants and service providers."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

Shawn B.

IT Architect

> "Phone Call response time has been a little less than exciting, but they do get back to you."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3504025)

AM

Alex M.

Operations Director

> "It was easy to set up, and at the time we were a very small team with just one Operations person so the onboarding was convenient."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6667558)

MM

Megan M.

IT Exec

> "Doesn't have as many features as would have liked in lowest tier."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4504080)

JN

James N.

Company Director

> "The ability to automate certain tasks has helped me stay organized and efficient, and the platform's integrations with other software have further..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908)

JR

John R.

Energy Consultant

> "One slight annoyance is having to provide a code every time"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107)

JW

Joy W.

HR Manager

> "It also significantly reduced internal hours spent on HR data entry and overall employee HR management."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

JE

Jasmine E.

payroll

> "turn around on customer service takes longer than expected"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4521892)

Tess M.

Matchmaker

> "It seems easy to use at first glance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6818797)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "Customer service can be a little slow to respond, and setting up PTO for part-time employees was a little trickier and more time-consuming than I..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

SK

Stephanie K.

People Ops Partner

> "We used to have spreadsheets on spreadsheets - but thanks to Zenefits, it's easier and more compliant."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6207108)

SG

Sandra G.

Manager

> "After calling tech support multiple times we were told that this happens when there are credits but no report exists that lists or explains the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3148922)

JN

James N.

Company Director

> "The platform offers a range of features for managing employee benefits, payroll, time off, and compliance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908)

SC

Sirena C.

Managing Director

> "We are a small business of under 10 employees and we just did not want to pay the fees as some of the larger payroll companies. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116)

JW

Joy W.

HR Manager

> "Zenefits provides EVERYTHING we need in one intuitive online portal..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

NA

NADIA A.

Recruiter

> "Customer service is slow in terms of issue resolution, sometimes it can be glitchy."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2886669)

SS

Saqlain S.

employer

> "By working with a coach to develop a customized plan, users are able to receive guidance that is tailored to their specific needs and goals."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778)

LG

Liz G.

Digital Marketing Manager

> "The only con for using this program is that you have to take time and re-input all of your information to begin use, so it is a process to get all..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2421840)

DP

David P.

HR Manager

> "The only nice think I can think of is that Kayla (who was the only person who ever staffed their Customer Support - or maybe that was just the name..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633)

KT

Kathleen T.

Director of Finance

> "They close the case when it's even resolved. After sales support is really very bad and that's where it's most needed."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

SG

Suresh G.

HR Manager

> "It works well as a performance management system"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305)

LB

LAURA B.

Owner

> "Onboarding is clunky too if you want to send an offer letter that is not part of a template and still have the new hire, say a manager with a..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250)

SG

Suresh G.

HR Manager

> "First, I like the many HR and on boarding features"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305)

KT

Kathleen T.

Director of Finance

> "Account rep is very nice but there's nothing he can do. If I talk to a live technical rep, they often give varying opinions, so it's confusing. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

RD

Robert D.

HR Manager

> "Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the peak..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

PK

Paul K.

Partner

> "Virtually no Customer support, lack of critical features."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2963928)

AT

Anne T.

VP of Finance and Sales

> "It's user-friendly and we receive the live support that we need."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6021906)

BP

BOB P.

Manager

> "They have no customer service phone number and you will get no support."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2931990)

JL

Jacqueline L.

Reception

> "This software is truly an all in 1, you can see your benefits, paystubs, tax information, time clock and really everything you need as an employee on..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3405918)

KR

Kristi R.

Purchasing Coordinator

> "Even someone who is not great with technology would easily be able to navigate this app with little to no training."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3162308)

RD

Robert D.

HR Manager

> "It is a very simple process to review available plans and options for the upcoming year and to collect important information from our employees during..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

MW

Maclain W.

Account Manager

> "Very hard to get a hold of specific contacts in your company."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3184500)

JB

Jai B.

COO

> "I am an entrepreneur and Zenefits has allowed me to manage payroll, benefits, 401k, and HR from one user friendly platform."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609)

BK

Bryan K.

Business Owner

> "There's a lack of detail on payroll statement"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3151359)

CC

Calista C.

People Operations Manager

> "We were able to onboard new hires very quickly using their new-hire set up/checklist and had no issues onboarding full-time, part-time, or company..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3119149)

NA

NADIA A.

Recruiter

> "The layout is not impressive and a bit underwhelming."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2886669)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "I save so much time on payroll and have fewer errors compared to when we manually calculated it and used a 3rd party accounting firm to handle our..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

VR

Verified Reviewer

Co Founder/Administrator

> "Sometimes I have a hard time figuring out how to do a new task"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3116463)

LB

Lorraine B.

Purchasing

> "It is great for managing enrollment and making it clear to employees."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4052620)

VR

Verified Reviewer

Consultant

> "Other than that one small aspect, there is not much else that is negative to report."

[See full review](https://www.capterra.com/p/133019/Zenefits/#GetApp___2999580)

SO

Stephanie O.

Principal

> "I like that I have everything in one place...payroll, onboarding, employee information, important documents, 401k, health benefits, etc"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3120383)

LB

LAURA B.

Owner

> "Customer Service has sent two form emails but zero information on what needs to be done and the timeline. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250)

RD

Robert D.

HR Manager

> "Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and Compliance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

DF

Daniel F.

CEO

> "No development and no customer service ever"

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2871803)

HB

Hannah B.

Operations Assistant

> "Also, having the "full service" option for them to take care of our unemployment insurance - including those out of state is wonderful."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3206782)

NY

NICK Y.

Owner

> "After months of trying to get in contact with someone, we were denied cancellation because even though we paid the "monthly rate" we were still in an..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2098284)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "Great -- on the whole it has created so many efficiencies for me in payroll and HR management and we have easily saved money when I think of all the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

Katie W.

HR Manager

> "The most obvious of Zenefits issues is their inability to manage payroll taxes. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135)

KD

Kiersten D.

Baker

> "I like the picture feature too"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4473891)

KR

Klayton R.

Sales Manager

> "It was confusing at first for the on-boarding and the company keeps changing what they are doing and what they are charging. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2416960)

EC

Erica C.

HR & Talent Specialist

> "Companies that want to move away from using spreadsheets and/or organize their HR data, Zenefits is a great HRIS platform!"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3193949)

DA

Dallen A.

CEO

> "Constant errors in our payroll, taxes, and withholding amounts."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2263604)

RD

Robert D.

HR Manager

> "When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

NY

NICK Y.

Owner

> "Yearly rate is pointless if you are still locked into a contract paying the monthly rate."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2098284)

BM

Barbara M.

HR Director

> "Our company chose Zenefits to be the HR/Payroll/Benefits management system for our fast growing company because we needed to automate and help..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2515227)

SN

Stanley N.

CEO/President

> "I signed up with Zenefits to help us streamline some of our HR/OnBoarding processes, but it ended up being a mistake."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2735140)

BS

Billy S.

Controller

> "Zenefits offers multiple HR processes in one system in a very user-friendly format. When we consolidated payroll, on-boarding, time tracking, FSA,..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2192818)

KJ

Keta J.

Pharmacist

> "It is sometimes hard to reach customer service if you have issues with finding something on the software."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2191735)

JB

Jai B.

COO

> "Their customer service is amazing, and I love the peace of mind of having there HR experts in my corner for any employee related issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609)

OB

Otto B.

Executive

> "So far we are 21 days into our support request and have not received any response other than the initial confirmation of receipt."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2556776)

KT

Kathleen T.

Director of Finance

> "Saves HR time in updating information because employees can do it themselves from their phone app."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

SC

Sirena C.

Managing Director

> "I can't expect to get more without paying more."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116)

ND

Nina D.

Project Manager

> "Your benefits information, employee information, and any tax information is available right on the homepage if you need anything, which makes it a lot..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2431625)

SP

Satish P.

CEO

> "I wanted to download all of my data.... and the rep kept telling me I'd have to pay to download data."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2405801)

[View Reviews](https://www.capterra.com/p/133019/Zenefits/reviews/)

## User interface

4.35 (3,033)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

4.21 (823)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Paycor

Top features

39/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/133745/Paycor-Perform/#features)

TriNet HR Plus

33/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/133019/Zenefits/#features)

### Recognition

No recognitions have been awarded to Paycor

No recognitions have been awarded to TriNet HR Plus

### Deployment & support

Paycor

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TriNet HR Plus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycor

-   By Paycor
-   Located in United States
-   Founded in 1990

TriNet HR Plus

-   By TriNet Group
-   Located in United States
-   Founded in 1988

## Popular Comparisons

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[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

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[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133019-155895/Zenefits-vs-WorkforceNow)

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133745-185859/Paycor-Perform-vs-RUN)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133019-185859/Zenefits-vs-RUN)

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

vs

[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,625)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Contact vendor for pricing

Price

$17/month

4.2

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/116050-133745/Patriot-Payroll-vs-Paycor-Perform)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,625)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Contact vendor for pricing

Price

$17/month

4.2

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/116050-133019/Patriot-Payroll-vs-Zenefits)