---
title: "Compare TriNet HR Plus vs ADP Workforce Now 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare TriNet HR Plus and ADP Workforce Now based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/133019-155895/Zenefits-vs-WorkforceNow"
page_type: "comparison"
language: "en"
---

# TriNet HR Plus vs ADP Workforce Now Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TriNet HR PlusADP Workforce Now2/4 selected

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

[## TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

3.9

Reviews Sentiment

Based on [823 reviews](#user-reviews)

Positive

666

Neutral

84

Negative

73

[## ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [7,274 reviews](#user-reviews)

Positive

6,412

Neutral

660

Negative

202

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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Free Trial

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User rating

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of reviewers  
rated it above 4 stars

* * *

Highest Rated

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Starting Price

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Per User,Per Month

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### Paycor

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Free Trial

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User rating

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of reviewers  
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Other,Per Month

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,759 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Not enough reviews

Feature ratings

Direct Deposit

4.6

Employee Database

4.3

Data Import/Export

\--

Mobile Access

5.0

Multi-Country

NA

74%Fit

Missing features

Feature ratings

Direct Deposit

4.8

Employee Database

4.5

Data Import/Export

NA

Mobile Access

4.4

Multi-Country

4.0

User satisfaction

User satisfaction

4.2

User reviews[823](https://www.capterra.com/p/133019/Zenefits/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

3.9

User satisfaction

4.4

User reviews[7,274](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

HR Plus is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with an all-in-one technology platform for HR, payroll and benefits.

Best for

ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics, and more.

## User reviews

Pros & cons

AG

Annie G.

Manager

> "It is so helpful to have one platform that centralizes HR, payroll and benefit under one system."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

DP

David P.

HR Manager

> "Too many to list, but let's try: super slow for both processing payroll and just retrieving / entering employee data; insane wait times..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633)

RM

Rupesh M.

Controller

> "They provide full end to end is great with filing of form 941, providing timely W2 and customer service"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6663140)

VR

Verified Reviewer

Web Developer

> "Sometimes the performance of the app is not very fast, the system glitches and loads slower."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6041594)

JW

Joy W.

HR Manager

> "My favorite feature is the hiring process - it allows the employee to handle the data entry to start their employee folder and upload..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

JW

Joy W.

HR Manager

> "Little to no phone support available for user issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

EW

Elizabeth W.

Director

> "Great customer service that can answer very complex questions but you pay for it in the price."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7045523)

SS

Saqlain S.

employer

> "One potential drawback is the cost. While personalized coaching and access to a community can be beneficial, these services can also..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778)

AD

Aaron D.

Tech Specialist

> "I really liked the automated candidate process and hiring process."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7027461)

JR

John R.

Energy Consultant

> "I log in even though I've asked my computer and Zenefits to remember this device and it never does. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107)

AG

Annie G.

Manager

> "The UI is also very easy to navigate with a low learning curve if you've never used them before."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

Amanda G.

Human Resources Generalist

> "The current state of available learning management technologies and straightforward guidelines leaves much to be desired."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899)

JW

Joy W.

HR Manager

> "As the only HR person, Zenefits allows me to support all of our employees as if they had an entire HR department at their disposal."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

MM

Megan M.

IT Exec

> "Doesn't have as many features as would have liked in lowest tier."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4504080)

JW

Joy W.

HR Manager

> "The streamlined all-in-one features of Zenefits allowed us to drop outside consultants and service providers."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

JR

John R.

Energy Consultant

> "One slight annoyance is having to provide a code every time"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107)

AM

Alex M.

Operations Director

> "It was easy to set up, and at the time we were a very small team with just one Operations person so the onboarding was convenient."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6667558)

JE

Jasmine E.

payroll

> "turn around on customer service takes longer than expected"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4521892)

JN

James N.

Company Director

> "The ability to automate certain tasks has helped me stay organized and efficient, and the platform's integrations with other software..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "Customer service can be a little slow to respond, and setting up PTO for part-time employees was a little trickier and more..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

JW

Joy W.

HR Manager

> "It also significantly reduced internal hours spent on HR data entry and overall employee HR management."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

SG

Sandra G.

Manager

> "After calling tech support multiple times we were told that this happens when there are credits but no report exists that lists or..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3148922)

Amanda G.

Human Resources Generalist

> "If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration to payroll, you've found a..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899)

SC

Sirena C.

Managing Director

> "We are a small business of under 10 employees and we just did not want to pay the fees as some of the larger payroll companies. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116)

SK

Stephanie K.

People Ops Partner

> "We used to have spreadsheets on spreadsheets - but thanks to Zenefits, it's easier and more compliant."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6207108)

KJ

Kishma J.

CEO

> "They charged me $131 more than what we agreed upon and we tried to cancel their absurd contract, which we are unaware of having to..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___3727061)

JN

James N.

Company Director

> "The platform offers a range of features for managing employee benefits, payroll, time off, and compliance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908)

Archit N.

Machine Learning Scientist

> "The attendance is mostly not updated on time, thus causing confusion while checking payroll details"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3608833)

JW

Joy W.

HR Manager

> "Zenefits provides EVERYTHING we need in one intuitive online portal..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

LG

Liz G.

Digital Marketing Manager

> "The only con for using this program is that you have to take time and re-input all of your information to begin use, so it is a process..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2421840)

Tess M.

Matchmaker

> "It seems easy to use at first glance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6818797)

LB

LAURA B.

Owner

> "Onboarding is clunky too if you want to send an offer letter that is not part of a template and still have the new hire, say a manager..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250)

SS

Saqlain S.

employer

> "By working with a coach to develop a customized plan, users are able to receive guidance that is tailored to their specific needs and..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778)

Shawn B.

IT Architect

> "Phone Call response time has been a little less than exciting, but they do get back to you."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3504025)

DP

David P.

HR Manager

> "The only nice think I can think of is that Kayla (who was the only person who ever staffed their Customer Support - or maybe that was..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633)

KR

Kristi R.

Purchasing Coordinator

> "Even someone who is not great with technology would easily be able to navigate this app with little to no training."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3162308)

SG

Suresh G.

HR Manager

> "It works well as a performance management system"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305)

MW

Maclain W.

Account Manager

> "Very hard to get a hold of specific contacts in your company."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3184500)

SG

Suresh G.

HR Manager

> "First, I like the many HR and on boarding features"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305)

BK

Bryan K.

Business Owner

> "There's a lack of detail on payroll statement"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3151359)

RD

Robert D.

HR Manager

> "Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

VR

Verified Reviewer

Co Founder/Administrator

> "Sometimes I have a hard time figuring out how to do a new task"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3116463)

AT

Anne T.

VP of Finance and Sales

> "It's user-friendly and we receive the live support that we need."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6021906)

LB

LAURA B.

Owner

> "Customer Service has sent two form emails but zero information on what needs to be done and the timeline. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250)

JL

Jacqueline L.

Reception

> "This software is truly an all in 1, you can see your benefits, paystubs, tax information, time clock and really everything you need as..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3405918)

NA

NADIA A.

Recruiter

> "Customer service is slow in terms of issue resolution, sometimes it can be glitchy."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2886669)

RD

Robert D.

HR Manager

> "It is a very simple process to review available plans and options for the upcoming year and to collect important information from our..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

Katie W.

HR Manager

> "The most obvious of Zenefits issues is their inability to manage payroll taxes. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135)

JB

Jai B.

COO

> "I am an entrepreneur and Zenefits has allowed me to manage payroll, benefits, 401k, and HR from one user friendly platform."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609)

KR

Klayton R.

Sales Manager

> "It was confusing at first for the on-boarding and the company keeps changing what they are doing and what they are charging. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2416960)

CC

Calista C.

People Operations Manager

> "We were able to onboard new hires very quickly using their new-hire set up/checklist and had no issues onboarding full-time, part-time,..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3119149)

SN

Stanley N.

CEO/President

> "I signed up with Zenefits to help us streamline some of our HR/OnBoarding processes, but it ended up being a mistake."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2735140)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "I save so much time on payroll and have fewer errors compared to when we manually calculated it and used a 3rd party accounting firm to..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

OB

Otto B.

Executive

> "So far we are 21 days into our support request and have not received any response other than the initial confirmation of receipt."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2556776)

LB

Lorraine B.

Purchasing

> "It is great for managing enrollment and making it clear to employees."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4052620)

SC

Sirena C.

Managing Director

> "I can't expect to get more without paying more."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116)

SO

Stephanie O.

Principal

> "I like that I have everything in one place...payroll, onboarding, employee information, important documents, 401k, health benefits, etc"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3120383)

SP

Satish P.

CEO

> "I wanted to download all of my data.... and the rep kept telling me I'd have to pay to download data."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2405801)

RD

Robert D.

HR Manager

> "Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork,..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

Katie W.

HR Manager

> "It would sometimes take multiple weeks to get to a team that could actually answer and resolve my concerns."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135)

HB

Hannah B.

Operations Assistant

> "Also, having the "full service" option for them to take care of our unemployment insurance - including those out of state is wonderful."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3206782)

KT

Kathleen T.

Director of Finance

> "They close the case when it's even resolved. After sales support is really very bad and that's where it's most needed."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "Great -- on the whole it has created so many efficiencies for me in payroll and HR management and we have easily saved money when I..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

PM

Philip M.

Partner

> "Performance management is just OK."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3129067)

KD

Kiersten D.

Baker

> "I like the picture feature too"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4473891)

KT

Kathleen T.

Director of Finance

> "Account rep is very nice but there's nothing he can do. If I talk to a live technical rep, they often give varying opinions, so it's..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

EC

Erica C.

HR & Talent Specialist

> "Companies that want to move away from using spreadsheets and/or organize their HR data, Zenefits is a great HRIS platform!"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3193949)

David E.

CFO

> "Integration with Quickbooks Online is weak at best. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2699662)

RD

Robert D.

HR Manager

> "When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

EM

Elizabeth M.

Business Development Manager

> "the app does not have the same features as when used on the computer."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2533485)

BM

Barbara M.

HR Director

> "Our company chose Zenefits to be the HR/Payroll/Benefits management system for our fast growing company because we needed to automate..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2515227)

BM

Barbara M.

HR Director

> "The time card page often freezes up. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2515227)

JB

Jai B.

COO

> "Their customer service is amazing, and I love the peace of mind of having there HR experts in my corner for any employee related issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609)

PK

Paul K.

Partner

> "Virtually no Customer support, lack of critical features."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2963928)

ND

Nina D.

Project Manager

> "Your benefits information, employee information, and any tax information is available right on the homepage if you need anything, which..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2431625)

BP

BOB P.

Manager

> "They have no customer service phone number and you will get no support."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2931990)

VR

Verified Reviewer

COO

> "saves my time with taxes, as it allows me to focus on my job more."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3369830)

Katie W.

HR Manager

> "Customer support, payroll and tax issues"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135)

RW

Rebecca W.

Senior Director of Finance & Operations

> "Our end users like how easy and intuitive it is to deal with onboarding, open enrollment, time-off requests, and payroll."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3120505)

AS

Allyssa S.

Staff Accountant

> "Sometimes it is hard to get H.S.A. information/corrections."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2517230)

RP

Ria P.

Social Media Coordinator

> "What I like most about Zenefits is how easy it is to use and how simple the interface is."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2842173)

David E.

CFO

> "Integration with Quickbooks Online is weak at best. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2699662)

VR

Verified Reviewer

Co-founder

> "Very simple and intuitive interface."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2512020)

KR

Kristi R.

Purchasing Coordinator

> "Even someone who is not great with technology would easily be able to navigate this app with little to no training."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3162308)

AG

Annie G.

Manager

> "The UI is also very easy to navigate with a low learning curve if you've never used them before."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

VR

Verified Reviewer

Co Founder/Administrator

> "Sometimes I have a hard time figuring out how to do a new task"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3116463)

SK

Stephanie K.

People Ops Partner

> "We used to have spreadsheets on spreadsheets - but thanks to Zenefits, it's easier and more compliant."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6207108)

AS

Allyssa S.

Staff Accountant

> "Sometimes it is hard to get H.S.A. information/corrections."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2517230)

JW

Joy W.

HR Manager

> "Zenefits provides EVERYTHING we need in one intuitive online portal..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

JW

Joy W.

HR Manager

> "Little to no phone support available for user issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

Tess M.

Matchmaker

> "It seems easy to use at first glance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6818797)

JE

Jasmine E.

payroll

> "turn around on customer service takes longer than expected"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4521892)

JW

Joy W.

HR Manager

> "The streamlined all-in-one features of Zenefits allowed us to drop outside consultants and service providers."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

KT

Kathleen T.

Director of Finance

> "They close the case when it's even resolved. After sales support is really very bad and that's where it's most needed."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

AT

Anne T.

VP of Finance and Sales

> "It's user-friendly and we receive the live support that we need."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6021906)

PK

Paul K.

Partner

> "Virtually no Customer support, lack of critical features."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2963928)

[View Reviews](https://www.capterra.com/p/133019/Zenefits/reviews/)

ER

Ernesto R.

Quality Assurance

> "It is a reliable platform that helps simplify payroll, HR tasks, and employee management. While there is a learning curve due to the many features available, the system is..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414)

GS

Gift S.

Human Resources Clerk

> "However, the system administrator experience can be deeply frustrating; the legacy interface is notoriously rigid, generating custom reports is an overly complex chore, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016)

HM

Hailey M.

Hr Generalist

> "I found it to be a reliable and comprehensive platform for managing payroll, HR tasks, benefits, and employee information all in one place. While there was a bit of a..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7151374)

Hallye N.

Operations Manager

> "Poor customer support, steep learning curve, limited custom reporting, high cost, and lack of flexibility for complex workflows."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7119383)

AS

Amy S.

Intake Coordinator

> "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351)

DE

Dave E.

Maintenance Tech

> "The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7130292)

BW

Bradford W.

Guarding

> "I like having payroll, benefits, tax forms, and time off requests all in one place, and being able to access everything from my phone or computer."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577)

MW

Melinda W.

Owner

> "Tasks like reporting or navigating between features can take extra time to learn, and customer support can sometimes be slow or inconsistent, which adds to the frustration."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128)

BW

Bradford W.

Guarding

> "I found the self-service features convenient and appreciated being able to use the system from both my computer and mobile device. While the interface can occasionally be a..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577)

GS

Gift S.

Human Resources Clerk

> "both the desktop and mobile interfaces can feel sluggish, dated, and unintuitive compared to modern standalone software."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016)

VR

Verified Reviewer

Customer Service Expert

> "It delivers highly accurate time tracking for payroll and robust reporting tools that provide clear, instant insights."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179453)

NdM

N'dea M.

Human Resources Technician

> "There have been time where the system has gone down and employees were not able to put there hours in only in a timely manner which caused delays in payroll or for manual..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7037341)

BM

Bernice M.

HR

> "It helps streamline HR and payroll processes, reduces administrative workload, and provides employees with easy access to important information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7163803)

RR

Rebecca R.

Production Office Manager

> "Now is that some features can feel a bit complex or not as intuitive as they could be, especially when navigating more detailed reports or advanced settings."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7139290)

RA

Rochel A.

Delivery Station Associate

> "As a person who has applied companies who uses ADP Workforce Now it gives a security and makes my application easier to where you have the same software runs only for your..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7167256)

DY

Diana Y.

Former HR Specialist. No longer with Summit.

> "Their customer service was good when you could get them on the phone! Since most issues required fast resolution, it was often times irritating to have to wait for a..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075697)

HD

Haley D.

Accounting Admin

> "ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105573)

VR

Verified Reviewer

Customer Service

> "ADP Workforce Now is kind of annoying to navigate some things. When I'm writing reviews, I want to reference previous reviews and there is not an easy way to do that."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7157878)

SQ

Samantha Q.

HR Manager

> "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

BS

Brian S.

Operations Manager

> "However, occasional technical issues and limited customization options prevent me from giving it a perfect score."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7183172)

Heather C.

Flight Ops Coordinator

> "ADP Workforce Now allows me to access my pay statements, time card, and offers quick links to my benefits program."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087475)

VR

Verified Reviewer

FA

> "Customization options are kind of insufficient for specific business needs from an admin perspective."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152764)

Katie T.

Team Gymnastics Coach

> "Overall, we have liked the front end that most employees use, and the backend to do payroll. Whenever I need to check paystubs and whatnot, my login works seamlessly."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

Victoria H.

HR Director

> "The customer service team of ADP and the limited support for smaller or mid-size businesses. When someone terminates, employee access to their previous file is limited."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7036975)

Dana P.

Staffing Coordinator

> "It was amazing to track hours, view PTO banks, as well as clock in and our directly on the app."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7138446)

DH

Denise H.

Paralegal

> "The only issue I have ever run into is when the phone app glitches and logs me completely out or doesn't work for a period of time but that is something that happens with..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075622)

QC

Quan C.

Director

> "Our staff quickly learned how to clock in and out, check their schedules, and access their pay information with very little training."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924)

JG

Jesus G.

Case Worker

> "It can be slow at times, I had some issues with it not loading right away, and missing a clock in due to that."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7143180)

VR

Verified Reviewer

Commercial Advisor

> "Reliable and simple way to manage and view payroll for both companies and employees, accessible via web login"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128719)

VR

Verified Reviewer

CHIEF ACCOUNTING OFFICER

> "Set up was a lot of work, time consuming onboarding and configuration across modules, platforms and features"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153595)

STE

Sai Teja E.

Construction Project Manager

> "I also like that reports can be generated when needed, which makes it easier to review payroll and employee records."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153232)

RI

Ricardo I.

Customer Service Representative

> "What I least like about ADP Workforce Now is how tedious it can be to log in, specially if more than one workplace uses ADP."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152827)

NK

Navpreet K.

Team Leader

> "Overall, ADP is a dependable HR and payroll software with strong features for managing payroll, time tracking, and employee information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557)

RG

Ruby G.

Patient Advocate

> "Less mobile access, timecard is hard to edit sometimes, hard to find certain features sometimes, security is nice but a little annoying to work around at times"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7097564)

QC

Quan C.

Director

> "The transition was much smoother than we expected, and the platform has helped us streamline our payroll and employee time tracking."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924)

JT

Jarvis T.

Operations Manager

> "It can be buried in menus and require too many clicks to perform simple tasks."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307)

BP

BRITTANI P.

Phlebotomist, CMA

> "I have been using ADP with a handful of companies now and while some of the companies use it differently and add-ons the ease of knowing what you are getting and how to..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7149178)

MW

Melinda W.

Owner

> "The biggest downside is the complexity and user interface—it can feel outdated and not very intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128)

BW

Bradford W.

Guarding

> "The platform makes it easy to access pay stubs tax documents, benefits information, and time-off requests in one place."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577)

Yatra P.

Omni Associate

> "The customization is quite limited thus making it difficult to tailor the reports and tasks as per the needs."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7076834)

Sera A.

Realtor

> "Our company uses ADP for payroll and overall its a simple system that synthesis the payments in a simple way for all to understand"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7095116)

Cynthia R.

Clinician

> "The only time I had an issue with ADP when when I was trying to learn how to navigate my different jobs using ADP."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142310)

TP

Toma P.

Supervisor

> "What I liked about ADP was that it was simple enough to navigate to and access your pay stubs to check hours and deductions."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7116257)

Collette K.

Practice Manager

> "No one has a dedicated email to resolve your issue it just goes to a general mailbox which is sometime frustrating. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7120243)

Osvaldo C.

Sales Manager

> "ADP Workforce Now has been a reliable all-in-one solution for payroll, HR, and time tracking, especially for handling compliance and reporting needs. While the platform can..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7000151)

SQ

Samantha Q.

HR Manager

> "Errors often took months and even years to correct, which has created frustration, extra work, and a lot of liability in late fees in penalties."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

JM

Jade M.

Owner

> "ADP is a very professional time management software that allows you to clock in, clock out, check your schedule, see your paystubs, etc."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6620725)

Shawn M.

VP HR

> "Additionally, system updates or changes aren’t always clearly communicated, which can create confusion."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805)

AL

Andrea L.

Recruiting Specialist

> "Its strength lies in its comprehensive features and scalability, making it ideal for growing companies that need to manage payroll, benefits, and talent in a single system...."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554635)

TW

Tabatha W.

Nurse Supervisor

> "The biggest downside was that the interface could sometimes feel outdated and not always intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7146698)

AM

Ami M.

General Manager

> "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480)

LI

Lucas I.

Affiliate Manager

> "Sometimes certain features bug out/glitch on the app. If you are trying to clock in and clock out, the buttons will get stuck...not allowing you to do so."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7112368)

ER

Ernesto R.

Quality Assurance

> "liked how ADP Workforce Now brings payroll, HR, benefits, and employee information into one easy-to-use platform."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414)

VR

Verified Reviewer

Finance Associate

> "Everytime i try to login with my user id and password it keeps on looping me to same page till i say forgot user name and then it gives me the same user name i have been..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6651081)

SB

Sydney B.

AGM

> "I like that it’s an all in one stop for back of house (payroll, inputting tips, etc) as well as for employees to access their employee info (accrued PTO, clock in times,..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905)

Sandrine L.

Team Leader

> "It's been a couple time in a short time frame that all employee need to change their password because we hav an alert saying someone try to connect and it was spam to us."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7089659)

Shawn M.

VP HR

> "I also appreciate the self-service features for employees, which empower them to manage their own information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805)

PP

Private P.

Digital Marketing

> "Everything, myself and other people in my organization keep having log in issues that prevent us from accessing our payslips and other important documents."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6518205)

AG

Anthony G.

Wholesale parts sales mgr

> "Use it every day in many aspects of my role at work and for other employees to show it’s value to the team"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7175331)

MF

Mike F.

Manager

> "What I like least about ADP workforce is that it has some features that are quite inconvenient for me."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124041)

MO

Maxwell O.

Program Manager

> "The ability to track where employees clock in adds a layer of accountability and transparency, which is invaluable for remote workforce management."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6606174)

DS

DEBORAH S.

Controller

> "price and does not break out OT on paysheet so can't track as well as other payroll aps, doesn't breakdown cost center for employee on time sheet"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554805)

VR

Verified Reviewer

HR Assisttant

> "Overall, ADP Workforce Now allowed me to be more efficient at the work I completed for payroll, tracking time and PTO, overall report of PTO balances, YTD hours taken, etc."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6866085)

Katie T.

Team Gymnastics Coach

> "Sometimes, the app struggles to stay connected to the wifi."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

JT

Jarvis T.

Operations Manager

> "The login process was consistent and provided seamless access to my financial documents."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307)

Katie T.

Team Gymnastics Coach

> "I don't know whether the fault is our wifi connectivity or the app itself."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

EF

Ethan F.

Logistics Coordinator

> "Its made it so easy to track my pay statements and timecards, as well as made the process for tracking bank time/vacation time and submitting time off much easier"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6578031)

NV

Nina V.

Director

> "Some of the menus are buried and require too many clicks to get to the information you need."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046625)

TB

Tamiko B.

Assistant Manager

> "I like the fact that you can use your email address to log in and retrieve check stubs, 401 k information as well as payroll and open enrollment information"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6502856)

LM

Laura M.

Sales Specialist

> "At times, it can be difficult to navigate through the benefits section for employees to compare different plans."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7047993)

KR

Kari R.

HR and Administration Manager

> "We use the biometric timeclock provided by them and it has saved us a lot of time and made payroll a much quicker process. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7069963)

VR

Verified Reviewer

Group Fitness Instructor

> "Given that I can only clock in and out when I'm at my employer's location where internet is subpar, that presents difficulties tracking time accurately."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6666216)

NE

Nicholas E.

Framer

> "ADP produces all of our year end reports quickly and on time, reducing any stress on us."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128675)

SB

Sydney B.

AGM

> "It glitches A LOT on mobile, and the frequency it requires passwords to be changed makes it hard for employees to login."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905)

KA

Karla A.

Manager

> "I especially like seeing the organizations charts, all relevant info for my direct reports, like emergency contacts, and all of my data so quickly and easily."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6597833)

LJ

Latrease J.

Lab Tech

> "Overall It was an easy process, but when I did have questions the customer service was not as responsive as I thought they should be."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7129839)

NK

Navpreet K.

Team Leader

> "ADP works well for handling payroll, tracking hours, and managing employee info."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557)

AM

Anita M.

Finance Director

> "When working with ADP we never get to work with the same individual, resulting in a long discussion of us trying to explain our problem over and over again. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046825)

CS

Cassandra S.

Clinical Services Manager

> "What I like most about ADP Workforce is that it is very user friendly, and also offers an array of features that help streamline payroll, benefits, time tracking and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6531560)

NE

Nicholas E.

Framer

> "Getting in contact with a person to help for any issues is not very easy and takes quite a while to hear back."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128675)

AM

Ami M.

General Manager

> "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480)

VR

Verified Reviewer

FA

> "Customization options are kind of insufficient for specific business needs from an admin perspective."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152764)

JT

Jen T.

Marketing

> "I have been a part of other companies that have used different platforms and I think ADP provides the most intuitive dashboard which breaks down something that’s very..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7093909)

MW

Melinda W.

Owner

> "The biggest downside is the complexity and user interface—it can feel outdated and not very intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128)

Jordan M.

HR Generalist

> "I also really like the customization of the home page and the ability to push news and notifications to the app."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6877316)

TW

Tabatha W.

Nurse Supervisor

> "The biggest downside was that the interface could sometimes feel outdated and not always intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7146698)

BS

Brian S.

Operations Manager

> "The user interface is intuitive, and the system's ease of use has streamlined our processes."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7183172)

CW

Colter W.

Developer

> "The home/dashboard page can seem cluttered or void of useful links."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6667820)

AS

Amy S.

Intake Coordinator

> "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351)

JC

Jennifer C.

Director Customer Service

> "ADP does not offer a way to integrate payroll with other parts of our business"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6478470)

SQ

Samantha Q.

HR Manager

> "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

DM

Danielle M.

Revenue cycle manager

> "I am having trouble getting ADP to integrate with Quickbooks but i am not sure if it is an issue with quickbooks or ADP as I have not had much help with either company..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3993428)

AB

Arina B.

Assistant controller

> "ADP Workforce Now integrates multiple HR functions into a single platform, making it a one-stop solution for payroll, benefits, and workforce management."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187)

JH

Jamille H.

Human Resources Manager

> "Overall, I believe there are many functions needed that are not found in ADP WFN; the workflows are limited or non-existent and integration with other programs isn't that..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3231276)

MT

Mike T.

Director of Product Training

> "The app works seamlessly and fully integrated with iOS/Android security systems."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6617494)

AD

Alisha D.

HR

> "Scheduling is tedious and needs to offer better calendars that are easily integrated"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3684944)

GT

Grace T.

Sales Rep

> "They made it easy to know which documents I needed to provide and a easy step by step guide for the new hire paper work"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7012390)

VR

Verified Reviewer

People Operations Coordinator

> "I did not always have the easiest time getting these things done."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136817)

Katie T.

Team Gymnastics Coach

> "ADP Workforce Now has been an easy-to-use product for our gymnastics facility."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

JM

Janet M.

HR Manager

> "Not user friendly."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124182)

VR

Verified Reviewer

Customer Service

> "It's easy enough for me to use, and it holds onto all of the old reviews and things."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7157878)

JM

Janet M.

HR Manager

> "Not user friendly."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124182)

FC

Fannie C.

estimator

> "It is simple, intuitive, and high-quality software."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7173035)

HR

Henry R.

Portfolio Manager

> "Honestly though it's hard to finds cons with this software."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7077694)

NW

Nolan W.

Strategic Growth Manager

> "The product is great, and they operate more in a partnership with account managers, and support staff to assist HR, Payroll, and Operations teams within an organization."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6710668)

DE

Dave E.

Maintenance Tech

> "The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7130292)

QC

Quan C.

Director

> "The customer support team has also been responsive and helpful whenever we have had questions or needed assistance."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924)

LJ

Latrease J.

Lab Tech

> "Overall It was an easy process, but when I did have questions the customer service was not as responsive as I thought they should be."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7129839)

MEM

Mary Ellen M.

Owner

> "My issues are always resolved when I contact customer service."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136331)

VR

Verified Reviewer

People Operations Coordinator

> "Not great overall, I think the customer service could have been more helpful when it came to resolving issues."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136817)

VR

Verified Reviewer

QA Specialist

> "My overall experience with APT was very positive. As the only negative was customer experience and that is a function I have only ever needed once, it hardly tarnished my..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7079213)

AV

Alexandra V.

People Business Partner

> "The payroll experience was the dealbreaker, as our customer support team often gave us faulty advice and made the process cumbersome."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6712542)

[View Reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

## User interface

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

4.21 (823)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

4.43 (7,274)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

TriNet HR Plus

Top features

25/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/133019/Zenefits/#features)

ADP Workforce Now

24/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/155895/WorkforceNow/#features)

### Recognition

TriNet HR Plus is recognized as a top-rated tool in 2 Capterra Shortlist reports

ADP Workforce Now is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

TriNet HR Plus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ADP Workforce Now

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TriNet HR Plus

-   By TriNet Group
-   Located in United States
-   Founded in 1988

ADP Workforce Now

-   By ADP
-   Located in United States
-   Founded in 1942

## Popular Comparisons

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.2

Features

4.8

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/133019-205015/Zenefits-vs-Deel)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.3

Features

4.8

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/155895-205015/WorkforceNow-vs-Deel)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.2

Features

4.8

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/133019-172127/Zenefits-vs-Rippling)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.3

Features

4.8

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/155895-172127/WorkforceNow-vs-Rippling)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133019-185859/Zenefits-vs-RUN)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-133019/WebPay-vs-Zenefits)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.3

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.2

Features

4.7

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-133019/Patriot-Software-vs-Zenefits)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

Contact vendor for pricing

Price

$49/month

4.2

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-133019/Gusto-vs-Zenefits)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.1

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow)