# Compare TriNet HR Plus vs Ease 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TriNet HR Plus and Ease based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133019-156433/Zenefits-vs-EaseCentral

---

# TriNet HR Plus vs Ease Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TriNet HR PlusEase2/4 selected

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

[Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/)

[## TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

3.9

Reviews Sentiment

Based on [823 reviews](#user-reviews)

Positive

666

Neutral

84

Negative

73

[## Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [173 reviews](#user-reviews)

Positive

155

Neutral

12

Negative

6

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,266 reviews from benefits administration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Payroll Management

4.3

Online Benefits Enrollment

4.6

Health Insurance Administration

4.9

Employee Database

4.3

Employee Benefits Administration

4.9

76%Fit

Feature ratings

Payroll Management

3.2

Online Benefits Enrollment

4.3

Health Insurance Administration

4.1

Employee Database

4.7

Employee Benefits Administration

4.2

User satisfaction

User satisfaction

4.2

User reviews[823](https://www.capterra.com/p/133019/Zenefits/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

3.9

User satisfaction

4.5

User reviews[173](https://www.capterra.com/p/156433/EaseCentral/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.4

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

HR Plus is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with an all-in-one technology platform for HR, payroll and benefits.

Best for

Ease is built for small and medium-sized group health insurance brokers and their clients to simplify benefits administration and HR processes.

## User reviews

Pros & cons

AG

Annie G.

Manager

> "It is so helpful to have one platform that centralizes HR, payroll and benefit under one system."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

DP

David P.

HR Manager

> "Too many to list, but let's try: super slow for both processing payroll and just retrieving / entering employee data; insane wait times for..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633)

RM

Rupesh M.

Controller

> "They provide full end to end is great with filing of form 941, providing timely W2 and customer service"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6663140)

VR

Verified Reviewer

Web Developer

> "Sometimes the performance of the app is not very fast, the system glitches and loads slower."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6041594)

JW

Joy W.

HR Manager

> "My favorite feature is the hiring process - it allows the employee to handle the data entry to start their employee folder and upload their I-9..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

Amanda G.

Human Resources Generalist

> "The current state of available learning management technologies and straightforward guidelines leaves much to be desired."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899)

Amanda G.

Human Resources Generalist

> "If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration to payroll, you've found a superb..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899)

JW

Joy W.

HR Manager

> "Little to no phone support available for user issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

EW

Elizabeth W.

Director

> "Great customer service that can answer very complex questions but you pay for it in the price."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7045523)

SS

Saqlain S.

employer

> "One potential drawback is the cost. While personalized coaching and access to a community can be beneficial, these services can also come with a..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778)

AD

Aaron D.

Tech Specialist

> "I really liked the automated candidate process and hiring process."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7027461)

KJ

Kishma J.

CEO

> "They charged me $131 more than what we agreed upon and we tried to cancel their absurd contract, which we are unaware of having to stick with..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___3727061)

AG

Annie G.

Manager

> "The UI is also very easy to navigate with a low learning curve if you've never used them before."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

JR

John R.

Energy Consultant

> "I log in even though I've asked my computer and Zenefits to remember this device and it never does. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107)

JW

Joy W.

HR Manager

> "As the only HR person, Zenefits allows me to support all of our employees as if they had an entire HR department at their disposal."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

MM

Megan M.

IT Exec

> "Doesn't have as many features as would have liked in lowest tier."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4504080)

JW

Joy W.

HR Manager

> "The streamlined all-in-one features of Zenefits allowed us to drop outside consultants and service providers."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

JR

John R.

Energy Consultant

> "One slight annoyance is having to provide a code every time"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107)

AM

Alex M.

Operations Director

> "It was easy to set up, and at the time we were a very small team with just one Operations person so the onboarding was convenient."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6667558)

JE

Jasmine E.

payroll

> "turn around on customer service takes longer than expected"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4521892)

JN

James N.

Company Director

> "The ability to automate certain tasks has helped me stay organized and efficient, and the platform's integrations with other software have..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "Customer service can be a little slow to respond, and setting up PTO for part-time employees was a little trickier and more time-consuming than I..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

JW

Joy W.

HR Manager

> "It also significantly reduced internal hours spent on HR data entry and overall employee HR management."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

SG

Sandra G.

Manager

> "After calling tech support multiple times we were told that this happens when there are credits but no report exists that lists or explains the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3148922)

SK

Stephanie K.

People Ops Partner

> "We used to have spreadsheets on spreadsheets - but thanks to Zenefits, it's easier and more compliant."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6207108)

SC

Sirena C.

Managing Director

> "We are a small business of under 10 employees and we just did not want to pay the fees as some of the larger payroll companies. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116)

JN

James N.

Company Director

> "The platform offers a range of features for managing employee benefits, payroll, time off, and compliance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908)

Archit N.

Machine Learning Scientist

> "The attendance is mostly not updated on time, thus causing confusion while checking payroll details"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3608833)

JW

Joy W.

HR Manager

> "Zenefits provides EVERYTHING we need in one intuitive online portal..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

LG

Liz G.

Digital Marketing Manager

> "The only con for using this program is that you have to take time and re-input all of your information to begin use, so it is a process to get..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2421840)

Tess M.

Matchmaker

> "It seems easy to use at first glance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6818797)

LB

LAURA B.

Owner

> "Onboarding is clunky too if you want to send an offer letter that is not part of a template and still have the new hire, say a manager with a..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250)

SS

Saqlain S.

employer

> "By working with a coach to develop a customized plan, users are able to receive guidance that is tailored to their specific needs and goals."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778)

Shawn B.

IT Architect

> "Phone Call response time has been a little less than exciting, but they do get back to you."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3504025)

DP

David P.

HR Manager

> "The only nice think I can think of is that Kayla (who was the only person who ever staffed their Customer Support - or maybe that was just the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633)

PK

Paul K.

Partner

> "Virtually no Customer support, lack of critical features."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2963928)

SG

Suresh G.

HR Manager

> "It works well as a performance management system"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305)

KR

Kristi R.

Purchasing Coordinator

> "Even someone who is not great with technology would easily be able to navigate this app with little to no training."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3162308)

SG

Suresh G.

HR Manager

> "First, I like the many HR and on boarding features"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305)

MW

Maclain W.

Account Manager

> "Very hard to get a hold of specific contacts in your company."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3184500)

RD

Robert D.

HR Manager

> "Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

BK

Bryan K.

Business Owner

> "There's a lack of detail on payroll statement"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3151359)

AT

Anne T.

VP of Finance and Sales

> "It's user-friendly and we receive the live support that we need."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6021906)

VR

Verified Reviewer

Co Founder/Administrator

> "Sometimes I have a hard time figuring out how to do a new task"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3116463)

JL

Jacqueline L.

Reception

> "This software is truly an all in 1, you can see your benefits, paystubs, tax information, time clock and really everything you need as an..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3405918)

VR

Verified Reviewer

Consultant

> "Other than that one small aspect, there is not much else that is negative to report."

[See full review](https://www.capterra.com/p/133019/Zenefits/#GetApp___2999580)

RD

Robert D.

HR Manager

> "It is a very simple process to review available plans and options for the upcoming year and to collect important information from our employees..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

LB

LAURA B.

Owner

> "Customer Service has sent two form emails but zero information on what needs to be done and the timeline. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250)

JB

Jai B.

COO

> "I am an entrepreneur and Zenefits has allowed me to manage payroll, benefits, 401k, and HR from one user friendly platform."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609)

NA

NADIA A.

Recruiter

> "Customer service is slow in terms of issue resolution, sometimes it can be glitchy."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2886669)

CC

Calista C.

People Operations Manager

> "We were able to onboard new hires very quickly using their new-hire set up/checklist and had no issues onboarding full-time, part-time, or..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3119149)

Katie W.

HR Manager

> "The most obvious of Zenefits issues is their inability to manage payroll taxes. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "I save so much time on payroll and have fewer errors compared to when we manually calculated it and used a 3rd party accounting firm to handle..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

KR

Klayton R.

Sales Manager

> "It was confusing at first for the on-boarding and the company keeps changing what they are doing and what they are charging. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2416960)

LB

Lorraine B.

Purchasing

> "It is great for managing enrollment and making it clear to employees."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4052620)

DA

Dallen A.

CEO

> "Constant errors in our payroll, taxes, and withholding amounts."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2263604)

SO

Stephanie O.

Principal

> "I like that I have everything in one place...payroll, onboarding, employee information, important documents, 401k, health benefits, etc"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3120383)

SN

Stanley N.

CEO/President

> "I signed up with Zenefits to help us streamline some of our HR/OnBoarding processes, but it ended up being a mistake."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2735140)

RD

Robert D.

HR Manager

> "Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

OB

Otto B.

Executive

> "So far we are 21 days into our support request and have not received any response other than the initial confirmation of receipt."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2556776)

HB

Hannah B.

Operations Assistant

> "Also, having the "full service" option for them to take care of our unemployment insurance - including those out of state is wonderful."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3206782)

SC

Sirena C.

Managing Director

> "I can't expect to get more without paying more."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "Great -- on the whole it has created so many efficiencies for me in payroll and HR management and we have easily saved money when I think of all..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

SP

Satish P.

CEO

> "I wanted to download all of my data.... and the rep kept telling me I'd have to pay to download data."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2405801)

KD

Kiersten D.

Baker

> "I like the picture feature too"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4473891)

Katie W.

HR Manager

> "It would sometimes take multiple weeks to get to a team that could actually answer and resolve my concerns."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135)

EC

Erica C.

HR & Talent Specialist

> "Companies that want to move away from using spreadsheets and/or organize their HR data, Zenefits is a great HRIS platform!"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3193949)

KT

Kathleen T.

Director of Finance

> "They close the case when it's even resolved. After sales support is really very bad and that's where it's most needed."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

RD

Robert D.

HR Manager

> "When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

AP

Adam P.

Owner/Manager

> "Zenefits couldn't figure out how to withhold and remit Pennsylvania taxes properly."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2271007)

BM

Barbara M.

HR Director

> "Our company chose Zenefits to be the HR/Payroll/Benefits management system for our fast growing company because we needed to automate and help..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2515227)

PM

Philip M.

Partner

> "Performance management is just OK."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3129067)

JB

Jai B.

COO

> "Their customer service is amazing, and I love the peace of mind of having there HR experts in my corner for any employee related issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609)

KT

Kathleen T.

Director of Finance

> "Account rep is very nice but there's nothing he can do. If I talk to a live technical rep, they often give varying opinions, so it's confusing...."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

ND

Nina D.

Project Manager

> "Your benefits information, employee information, and any tax information is available right on the homepage if you need anything, which makes it..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2431625)

David E.

CFO

> "Integration with Quickbooks Online is weak at best. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2699662)

VR

Verified Reviewer

COO

> "saves my time with taxes, as it allows me to focus on my job more."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3369830)

EM

Elizabeth M.

Business Development Manager

> "the app does not have the same features as when used on the computer."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2533485)

RW

Rebecca W.

Senior Director of Finance & Operations

> "Our end users like how easy and intuitive it is to deal with onboarding, open enrollment, time-off requests, and payroll."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3120505)

BM

Barbara M.

HR Director

> "The time card page often freezes up. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2515227)

[View Reviews](https://www.capterra.com/p/133019/Zenefits/reviews/)

VT

Vicky T.

Marketing and Special Projects Manager

> "The layout is clean, and it made managing benefits and finding information much more convenient than I expected."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016)

VT

Vicky T.

Marketing and Special Projects Manager

> "The biggest challenge was when I didn't know my company's specific URL or login link."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016)

KH

Kennedy H.

HR Manager

> "Day to day, it makes managing our employee benefits plan much easier and it removes any room for error."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7017015)

CT

Callie T.

Sr. HR Manager

> "We did not have an integration set up with our payroll provider that caused additional manual work."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414)

VT

Vicky T.

Marketing and Special Projects Manager

> "Overall, I had a positive experience with Ease. Since it was my first exposure to the platform through my employer, there was a small..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016)

MB

Michelle B.

HR Manager

> "I really wanted to like this product because we are desperate for something that does what it does. But overall we've been very..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6417642)

HR

Haley R.

Member Engagement Specialist

> "The various sections were well organized and clear to understand."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7094113)

MH

Maria H.

CEO

> "There are some capabilities missing such as being able to really be notified when an employee has completed their enrollment. Or..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

VT

Vicky T.

Marketing and Special Projects Manager

> "I liked how easy it was to navigate once I got familiar with it."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016)

AK

Anne K.

President

> "They seriously messed up deductions on about 4 cases, as well as employee applications as you have to be careful naming plans and..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074)

CR

Cynthia R.

Client Service Director

> "We are able to enroll new client benefits with access to benefit forms, summaries, etc. without having to locate them from each..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723662)

MM

Michael M.

VP of Operations

> "Our overall experience has been overshadowed by very poor customer service at all levels. When the software has caused such bad..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837)

CT

Callie T.

Sr. HR Manager

> "Everything was pleasant and we never had complaints or technical problems within the company."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414)

Spencer N.

Producer

> "The verbiage and instructions are geared toward a typical open enrollment and it can confuse employees who are completing..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741448)

PA

Pamela A.

EB Senior Account Manager

> "It also facilitates the use of remote employees - they don't have to come in to the office to complete onboarding documents or enroll..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599)

TE

Tiffany E.

Lead Ben Admin System Specialist

> "We have not had a great experience with our designated Customer Success Managers, as we have experienced lack of response and extreme..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723447)

Steve M.

VP, Product and Customer Satisfaction

> "The online benefits enrollment is geared to allow e-signing and it does this job well enough."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6100011)

SN

Stephen N.

Director, Employee Benefits

> "Trouble shooting still is required often, as the "human error" still comes into play (if client profiles/groups/policies have not..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572)

ES

Elizabeth S.

Benefit Account Consultant

> "This is such a powerful tool and is helpful in so many ways as far as employee management, benefit management, pulling reports,..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3751175)

ND

Nancy D.

Operations Manager

> "There has also been at least one case where the detail of the BCBS lab and x-ray benefit was not exactly accurate. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426)

RP

Ruby P.

Office Mgr

> "How it gathers all the information we could possible need about a company and its employees in one place. How efficient it is to..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723826)

ND

Nancy D.

Operations Manager

> "For instance, the program seems to automatically default to saying the Rx coverage is NOT creditable...but most of them are. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426)

MT

Madison T.

Benefits Administrator

> "I like the way that you can see the employees history based on isnurance, employment, compensation and it is all stored in one place."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723625)

AK

Anne K.

President

> "Another problem was due to setting up employees with JOB CLASSES - But not offering the each plan to ALL CLASSES ..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074)

SF

Shanel F.

HR

> "Very user friendly"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6557297)

MF

Michael F.

Broker

> "Weak product at the most critical parts (carrier connections), with very poor customer service."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529)

KO

Katie O.

Vice President of Human Resources

> "EASE has been an efficient and accurate tool that enables our employees to make annual Open Enrollment elections quickly and..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4763539)

PA

Pamela A.

EB Senior Account Manager

> "The most significant issue for me is the inability to pick up the phone and talk to someone at EASE to resolve an issue. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599)

GN

Gloria N.

HR Manager

> "Ease takes my suggestions for any type of improvement into consideration and is great on customer service."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6113248)

Susan K.

Enrollment Manager

> "The carrier connections are not as extensive as some other Ben admin systems"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502)

MH

Maria H.

CEO

> "Integration with our business was seamless and had the tools we needed to set up our business and clients for success."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

NO

Noah O.

Principal

> "We basically had to axe our contract with Ease because they could not provide timely support or keep their word."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411)

SN

Stephen N.

Director, Employee Benefits

> "It is much easier to manage groups than other SW I've used, and clients enjoy the change to a simpler, online option."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572)

JT

James T.

OWNER

> "They took my money, didn't perform, then threatened me with their legal team to pay up of get sued."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741379)

RG

Regina G.

Senior Account Manager

> "We have no issues with setting up new clients and maintaining our clients renewals each year."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682)

AS

Aida S.

Broker/principal

> "Even when running tests there are scenarios that come up that end up in errors. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068)

JS

Julie S.

Account Executive

> "Ease is a multifunctional tool that helps with all aspects of having employees. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723680)

MH

Maria H.

CEO

> "Ease's support area is bare and rarely provides solutions. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

Susan K.

Enrollment Manager

> "The simple and quick setup process to add a new benefit offering or even a new client."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502)

MH

Maria H.

CEO

> "We are sticking around for at least another year but with this attitude its hard to say anything positive about a company who cares..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

AS

Andy S.

Benefit Consultant

> "It works for what we need on a new group for online ben admin."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741353)

CS

Carol S.

Account Manager

> "The hardest part is getting clients, and their employees, to adopt and use the system."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723551)

Victoria W.

Account Executive

> "A little overwhelming in the beginning when first implementing groups, but client support has increased and made it easier over the..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723508)

NO

Noah O.

Principal

> "We also had issues with their sales team constantly nudging us to upgrade."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411)

KW

Kay W.

Account Manager

> "Ease had made my job easier and I don't have to get paper applications completed by hand by employees. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724211)

AS

Aida S.

Broker/principal

> "The back-end setup can be complicated and time-consuming."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068)

TB

Tiler B.

Office Admin

> "I love how easy it is to use for signing up benefits."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6338128)

MM

Michael M.

VP of Operations

> "It literally has taken months to get a couple of the problems fixed."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837)

HE

Hisham E.

CEO

> "Really good from our agency and the customer implementation, the simplicity is what a customer needs and they delivered that. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303)

MF

Michael F.

Broker

> "EASE charges a lot for a product that hurts brokers."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529)

PJ

Peggy J.

Agent

> "We now have most all of our groups in Ease and are able to manage their benefits much more efficiently"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374)

JS

Jeff S.

President

> "COMPLICATED, lacking features, PRICING."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750085)

PJ

Peggy J.

Agent

> "So much easier when our groups are in Ease - all employee and benefit information is at our fingertips"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374)

TB

Tyler B.

Owner

> "At the end of the day EASE simply never delivered a usable platform."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724416)

PR

Paul R.

Client Solutions Executive

> "Looking up benefits, employees, and rollout is a breeze with the system."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3764222)

CC

Craig C.

Principal

> "Lack of ala-cart pricing."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741357)

RG

Regina G.

Senior Account Manager

> "We handle most our our clients benefits administration in Ease and it is a user friendly system."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682)

AS

Aida S.

Broker/principal

> "Training is poor on the product."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068)

MM

Michael M.

VP of Operations

> "Ease has a sizeable array to choose from and I have always been able to find what I need. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837)

PP

Parrish P.

Agency Owner/Broker

> "I have to get nit picky to really get to a con but here you go, when you are typing in a pop up box and hi-lite something to change..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2444851)

RV

Robert V.

Employee Benefit Advisor

> "I like that you can easily set up and deploy groups. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750539)

BW

Bill W.

President

> "The main issue that I find with the software is that it does not connect with my insurance companies. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2319142)

JP

Joanne P.

Sales Assistant

> "So easy to conduct enrollments and keep health information confidential. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723509)

HS

HANNAH S.

Customer Success Manager

> "Not sure I'd be able to identify any cons from a user (non-administrative) perspective."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2442606)

JJ

Jeanne J.

Benefits Consultant

> "By far Ease maintains to best Support Teams for any product that I have used. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723416)

SF

Steven F.

Dance Teacher

> "I recently had a virus on my PC."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2544944)

HE

Hisham E.

CEO

> "Simplicity of navigating through the software and the onboarding process is truly excellent."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303)

KG

Kimberly G.

Customer Service

> "Support is not always helpful."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2369254)

[View Reviews](https://www.capterra.com/p/156433/EaseCentral/reviews/)

## User interface

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

4.21 (823)

[Ease](https://www.capterra.com/p/156433/EaseCentral/)

4.49 (173)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

TriNet HR Plus

Top features

44/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/133019/Zenefits/#features)

Ease

27/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/156433/EaseCentral/#features)

### Recognition

TriNet HR Plus is recognized as a top-rated tool in 2 Capterra Shortlist reports

Ease is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

TriNet HR Plus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Ease

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TriNet HR Plus

-   By TriNet Group
-   Located in United States
-   Founded in 1988

Ease

-   By Enrollease
-   Located in United States
-   Founded in 2015

## Popular Comparisons

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

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4.2

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4.3

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$8/month

4.2

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4.8

4.4

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[Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/)

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Price

Contact vendor for pricing

4.3

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-156433/WebPay-vs-EaseCentral)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133019-185859/Zenefits-vs-RUN)

[Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-156433/Paycom-vs-EaseCentral)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

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Price

Contact vendor for pricing

4.2

Features

4.3

4.4

Ease of Use

4.3

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[Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.2

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113109-156433/ADP-TotalSource-vs-EaseCentral)

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vs

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Price

Contact vendor for pricing

4.2

Features

4.3

4.4

Ease of Use

4.3

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Price

$10/month

4.3

Features

4.4

4.4

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4.7

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Price

$17/month

4.2

Features

4.7

4.4

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4.7

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[Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/)

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Price

Contact vendor for pricing

4.3

Features

4.3

4.4

Ease of Use

4.3

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