# Compare TriNet HR Plus vs Branch 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TriNet HR Plus and Branch based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133019-162029/Zenefits-vs-Branch

---

# TriNet HR Plus vs Branch Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TriNet HR PlusBranch2/4 selected

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.6 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

[## TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

3.9

Reviews Sentiment

Based on [823 reviews](#user-reviews)

Positive

666

Neutral

84

Negative

73

[## Branch](https://www.capterra.com/p/162029/Branch/)[4.6 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

Starting Price

$0.01/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [700 reviews](#user-reviews)

Positive

657

Neutral

37

Negative

6

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Highest Rated

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 4,204 reviews from benefits administration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Payroll Management

4.3

Online Benefits Enrollment

4.6

Health Insurance Administration

4.9

Employee Database

4.3

Employee Benefits Administration

4.9

\--%Fit

Missing features

Feature ratings

Payroll Management

NA

Online Benefits Enrollment

NA

Health Insurance Administration

NA

Employee Database

NA

Employee Benefits Administration

3.5

User satisfaction

User satisfaction

4.2

User reviews[823](https://www.capterra.com/p/133019/Zenefits/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

3.9

User satisfaction

4.6

User reviews[700](https://www.capterra.com/p/162029/Branch/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$0.01Per Month

-   Free version
-   Free trial

Best for

Best for

HR Plus is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with an all-in-one technology platform for HR, payroll and benefits.

Best for

Branch is free to download and roll out to enterprises of all sizes who are looking to offer financial wellness benefits to their workers.

## User reviews

Pros & cons

AG

Annie G.

Manager

> "It is so helpful to have one platform that centralizes HR, payroll and benefit under one system."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

DP

David P.

HR Manager

> "Too many to list, but let's try: super slow for both processing payroll and just retrieving / entering employee data; insane wait times for customer..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633)

RM

Rupesh M.

Controller

> "They provide full end to end is great with filing of form 941, providing timely W2 and customer service"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6663140)

VR

Verified Reviewer

Web Developer

> "Sometimes the performance of the app is not very fast, the system glitches and loads slower."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6041594)

AG

Annie G.

Manager

> "The UI is also very easy to navigate with a low learning curve if you've never used them before."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

Amanda G.

Human Resources Generalist

> "The current state of available learning management technologies and straightforward guidelines leaves much to be desired."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899)

JW

Joy W.

HR Manager

> "My favorite feature is the hiring process - it allows the employee to handle the data entry to start their employee folder and upload their I-9..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

JW

Joy W.

HR Manager

> "Little to no phone support available for user issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

Amanda G.

Human Resources Generalist

> "If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration to payroll, you've found a superb all-in-one..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899)

SS

Saqlain S.

employer

> "One potential drawback is the cost. While personalized coaching and access to a community can be beneficial, these services can also come with a..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778)

EW

Elizabeth W.

Director

> "Great customer service that can answer very complex questions but you pay for it in the price."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7045523)

KJ

Kishma J.

CEO

> "They charged me $131 more than what we agreed upon and we tried to cancel their absurd contract, which we are unaware of having to stick with this..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___3727061)

AD

Aaron D.

Tech Specialist

> "I really liked the automated candidate process and hiring process."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7027461)

Archit N.

Machine Learning Scientist

> "The attendance is mostly not updated on time, thus causing confusion while checking payroll details"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3608833)

JW

Joy W.

HR Manager

> "As the only HR person, Zenefits allows me to support all of our employees as if they had an entire HR department at their disposal."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

JR

John R.

Energy Consultant

> "I log in even though I've asked my computer and Zenefits to remember this device and it never does. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107)

JW

Joy W.

HR Manager

> "The streamlined all-in-one features of Zenefits allowed us to drop outside consultants and service providers."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

MM

Megan M.

IT Exec

> "Doesn't have as many features as would have liked in lowest tier."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4504080)

AM

Alex M.

Operations Director

> "It was easy to set up, and at the time we were a very small team with just one Operations person so the onboarding was convenient."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6667558)

JR

John R.

Energy Consultant

> "One slight annoyance is having to provide a code every time"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107)

JN

James N.

Company Director

> "The ability to automate certain tasks has helped me stay organized and efficient, and the platform's integrations with other software have further..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908)

JE

Jasmine E.

payroll

> "turn around on customer service takes longer than expected"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4521892)

JW

Joy W.

HR Manager

> "It also significantly reduced internal hours spent on HR data entry and overall employee HR management."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "Customer service can be a little slow to respond, and setting up PTO for part-time employees was a little trickier and more time-consuming than I..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

Tess M.

Matchmaker

> "It seems easy to use at first glance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6818797)

SG

Sandra G.

Manager

> "After calling tech support multiple times we were told that this happens when there are credits but no report exists that lists or explains the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3148922)

SK

Stephanie K.

People Ops Partner

> "We used to have spreadsheets on spreadsheets - but thanks to Zenefits, it's easier and more compliant."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6207108)

SC

Sirena C.

Managing Director

> "We are a small business of under 10 employees and we just did not want to pay the fees as some of the larger payroll companies. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116)

JN

James N.

Company Director

> "The platform offers a range of features for managing employee benefits, payroll, time off, and compliance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908)

NA

NADIA A.

Recruiter

> "Customer service is slow in terms of issue resolution, sometimes it can be glitchy."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2886669)

JW

Joy W.

HR Manager

> "Zenefits provides EVERYTHING we need in one intuitive online portal..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

LG

Liz G.

Digital Marketing Manager

> "The only con for using this program is that you have to take time and re-input all of your information to begin use, so it is a process to get all..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2421840)

SS

Saqlain S.

employer

> "By working with a coach to develop a customized plan, users are able to receive guidance that is tailored to their specific needs and goals."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778)

KT

Kathleen T.

Director of Finance

> "They close the case when it's even resolved. After sales support is really very bad and that's where it's most needed."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

DP

David P.

HR Manager

> "The only nice think I can think of is that Kayla (who was the only person who ever staffed their Customer Support - or maybe that was just the name..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633)

LB

LAURA B.

Owner

> "Onboarding is clunky too if you want to send an offer letter that is not part of a template and still have the new hire, say a manager with a..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250)

SG

Suresh G.

HR Manager

> "It works well as a performance management system"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305)

KT

Kathleen T.

Director of Finance

> "Account rep is very nice but there's nothing he can do. If I talk to a live technical rep, they often give varying opinions, so it's confusing. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

SG

Suresh G.

HR Manager

> "First, I like the many HR and on boarding features"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305)

Shawn B.

IT Architect

> "Phone Call response time has been a little less than exciting, but they do get back to you."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3504025)

RD

Robert D.

HR Manager

> "Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

PK

Paul K.

Partner

> "Virtually no Customer support, lack of critical features."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2963928)

AT

Anne T.

VP of Finance and Sales

> "It's user-friendly and we receive the live support that we need."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6021906)

BP

BOB P.

Manager

> "They have no customer service phone number and you will get no support."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2931990)

JL

Jacqueline L.

Reception

> "This software is truly an all in 1, you can see your benefits, paystubs, tax information, time clock and really everything you need as an employee on..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3405918)

KR

Kristi R.

Purchasing Coordinator

> "Even someone who is not great with technology would easily be able to navigate this app with little to no training."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3162308)

RD

Robert D.

HR Manager

> "It is a very simple process to review available plans and options for the upcoming year and to collect important information from our employees..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

MW

Maclain W.

Account Manager

> "Very hard to get a hold of specific contacts in your company."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3184500)

JB

Jai B.

COO

> "I am an entrepreneur and Zenefits has allowed me to manage payroll, benefits, 401k, and HR from one user friendly platform."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609)

BK

Bryan K.

Business Owner

> "There's a lack of detail on payroll statement"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3151359)

CC

Calista C.

People Operations Manager

> "We were able to onboard new hires very quickly using their new-hire set up/checklist and had no issues onboarding full-time, part-time, or company..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3119149)

NA

NADIA A.

Recruiter

> "The layout is not impressive and a bit underwhelming."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2886669)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "I save so much time on payroll and have fewer errors compared to when we manually calculated it and used a 3rd party accounting firm to handle our..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

VR

Verified Reviewer

Co Founder/Administrator

> "Sometimes I have a hard time figuring out how to do a new task"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3116463)

LB

Lorraine B.

Purchasing

> "It is great for managing enrollment and making it clear to employees."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4052620)

VR

Verified Reviewer

Consultant

> "Other than that one small aspect, there is not much else that is negative to report."

[See full review](https://www.capterra.com/p/133019/Zenefits/#GetApp___2999580)

SO

Stephanie O.

Principal

> "I like that I have everything in one place...payroll, onboarding, employee information, important documents, 401k, health benefits, etc"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3120383)

LB

LAURA B.

Owner

> "Customer Service has sent two form emails but zero information on what needs to be done and the timeline. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250)

RD

Robert D.

HR Manager

> "Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and Compliance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

DF

Daniel F.

CEO

> "No development and no customer service ever"

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2871803)

HB

Hannah B.

Operations Assistant

> "Also, having the "full service" option for them to take care of our unemployment insurance - including those out of state is wonderful."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3206782)

Katie W.

HR Manager

> "The most obvious of Zenefits issues is their inability to manage payroll taxes. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "Great -- on the whole it has created so many efficiencies for me in payroll and HR management and we have easily saved money when I think of all the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

KR

Klayton R.

Sales Manager

> "It was confusing at first for the on-boarding and the company keeps changing what they are doing and what they are charging. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2416960)

KD

Kiersten D.

Baker

> "I like the picture feature too"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4473891)

DA

Dallen A.

CEO

> "Constant errors in our payroll, taxes, and withholding amounts."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2263604)

EC

Erica C.

HR & Talent Specialist

> "Companies that want to move away from using spreadsheets and/or organize their HR data, Zenefits is a great HRIS platform!"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3193949)

SN

Stanley N.

CEO/President

> "I signed up with Zenefits to help us streamline some of our HR/OnBoarding processes, but it ended up being a mistake."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2735140)

RD

Robert D.

HR Manager

> "When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

KJ

Keta J.

Pharmacist

> "It is sometimes hard to reach customer service if you have issues with finding something on the software."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2191735)

BM

Barbara M.

HR Director

> "Our company chose Zenefits to be the HR/Payroll/Benefits management system for our fast growing company because we needed to automate and help..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2515227)

OB

Otto B.

Executive

> "So far we are 21 days into our support request and have not received any response other than the initial confirmation of receipt."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2556776)

BS

Billy S.

Controller

> "Zenefits offers multiple HR processes in one system in a very user-friendly format. When we consolidated payroll, on-boarding, time tracking, FSA,..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2192818)

SC

Sirena C.

Managing Director

> "I can't expect to get more without paying more."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116)

JB

Jai B.

COO

> "Their customer service is amazing, and I love the peace of mind of having there HR experts in my corner for any employee related issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609)

SP

Satish P.

CEO

> "I wanted to download all of my data.... and the rep kept telling me I'd have to pay to download data."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2405801)

KT

Kathleen T.

Director of Finance

> "Saves HR time in updating information because employees can do it themselves from their phone app."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

Katie W.

HR Manager

> "It would sometimes take multiple weeks to get to a team that could actually answer and resolve my concerns."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135)

ND

Nina D.

Project Manager

> "Your benefits information, employee information, and any tax information is available right on the homepage if you need anything, which makes it a..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2431625)

ES

Erica S.

Digital Strategist

> "Integration into my firm wasn't the smoothest because it was very different from our last HR portal."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2214293)

[View Reviews](https://www.capterra.com/p/133019/Zenefits/reviews/)

VR

Verified Reviewer

CEO/Founder

> "You can request a debit card sent to you for your account in the app and another great feature after doing so, you can get rewards on your..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4908264)

CG

Chad G.

Nunya

> "Allows fraud and charges from places that you can clearly see on a map that are not a business. Or even a bogus address."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___6268149)

VR

Verified Reviewer

CEO/Founder

> "Also a handy app to find neaby ATMs that are fee free, which there are plenty and likely you will find an eligible ATM at a local CVS, certain..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4908264)

VR

Verified Reviewer

CEO/Founder

> "I feel if it added a feature to easily transfer money to others like Venmo & CashApp, to be honest I wouldn't need either of those apps, but..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4908264)

VR

Verified Reviewer

CEO/Founder

> "Branch is easy to use, allows you to get your check 2 days early with eligible direct deposit."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4908264)

SR

Swati R.

Digital Marketing Manager

> "When employees are working in remote areas, and there are network issues then there are glitches in receiving messages as they utilize mobile..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3565308)

TG

Tiffany G.

Shift manager

> "This app is great I use it as my personal bank and have my payroll check deposited into this account and I have had no issues whatsoever and..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3474810)

DS

Derek S.

Landscape Designer

> "Not worth a paid membership."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___5096101)

MS

Michael S.

Inside Sales Coordinator

> "I liked how easy it was to access my pay their their mobile app and how quickly the transfer is from their account to my personal bank account."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4522039)

Shanice P.

Customer Service Agent

> "I dont like the fact that you can only use the service if its offered through your employer of I could use this with any job it would be great."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3508175)

KB

Katrina B.

GrubHub driver

> "I like how I can use my card at a atm or transfer to my other accounts"

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3649338)

HY

Heather Y.

Office manager

> "The customer service and their limitations on what they do could use some improvement."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3448843)

SD

Stephanie D.

Driver

> "Easy, secure, insightful and helpful troubleshooting staff."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4862477)

Misty F.

Recruiter

> "Customer service doesnt look out for thier customers"

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3085688)

CK

Cody K.

Driver

> "The product is easy to use with built in notifications about waiting for payments and other important news."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3856338)

JK

Josheoni K.

User

> "now if I'm sitting there and I want to go over my finances and I see something wrong in my account I don't want to have to wait until the..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

SR

Swati R.

Digital Marketing Manager

> "I found Branch to be very useful while managing field staff. and their requirements."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3565308)

US

Udelvina S.

Owner

> "Lots of bugs."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2948254)

DG

Diane G.

Escrow Officer

> "The product is easy to use and makes accessing direct payment activity a breeze."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3884575)

JK

Josheoni K.

User

> "I feel if the customer service is not there then you're never going to be serviced the way you should as a customer."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

JK

Josheoni K.

User

> "I like the fact that it's free you could link your bank to it if it qualifies, you can lock and unlock your card without calling 1-800..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

JK

Josheoni K.

User

> "My last concern is that there is no online chat for customer service."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

JS

Jamie S.

Family Involvement Coordinator

> "All of your options are right there (you don’t have to hunt around) and easy to understand"

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4474867)

JK

Josheoni K.

User

> "No there are a couple of things that I don't like about it is that I know it's simple and easy to use but sometimes it's a little too simple."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

AJ

Alexis J.

Receptionist

> "I love how it walked me through the steps and helped guide me to choose the correct products that my company needs."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3449660)

JK

Josheoni K.

User

> "I mean without customers there's no business."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

[View Reviews](https://www.capterra.com/p/162029/Branch/reviews/)

## User interface

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

4.21 (823)

[Branch](https://www.capterra.com/p/162029/Branch/)

4.57 (700)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

TriNet HR Plus

Top features

44/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/133019/Zenefits/#features)

Branch

11/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/162029/Branch/#features)

### Recognition

TriNet HR Plus is recognized as a top-rated tool in 2 Capterra Shortlist reports

No recognitions have been awarded to Branch

### Deployment & support

TriNet HR Plus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Branch

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TriNet HR Plus

-   By TriNet Group
-   Located in United States
-   Founded in 1988

Branch

-   By Branch
-   Located in United States
-   Founded in 2015

## Popular Comparisons

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.2

Features

4.8

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/133019-205015/Zenefits-vs-Deel)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,776)](https://www.capterra.com/p/172127/Rippling/reviews/)

$0.01/month

Price

$8/month

4.5

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/162029-172127/Branch-vs-Rippling)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,776)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

$8/month

4.2

Features

4.8

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/133019-172127/Zenefits-vs-Rippling)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/)

$0.01/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-162029/WebPay-vs-Branch)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,407)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133019-185859/Zenefits-vs-RUN)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/)

$0.01/month

Price

Contact vendor for pricing

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-162029/Paycom-vs-Branch)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,200)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133019-155895/Zenefits-vs-WorkforceNow)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

$0.01/month

Price

Contact vendor for pricing

4.5

Features

4.2

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113109-162029/ADP-TotalSource-vs-Branch)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-133019/WebPay-vs-Zenefits)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,200)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

$0.01/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-162029/WorkforceNow-vs-Branch)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,936)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.2

Features

4.7

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-133019/Patriot-Software-vs-Zenefits)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,204)](https://www.capterra.com/p/131882/Gusto/reviews/)

$0.01/month

Price

$49/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-162029/Gusto-vs-Branch)