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Zenefits serves SMBs of all sizes; from 1 to 5 employees, to businesses with 1000+ employees.
Community Association Management Companies
I really like the hiring, background checks, and HR benefits integration. These features simplify our work, give us a professional appearance, and provide great benefits to our customers.
I am *so* disappointed with how far the product, customer support, and overall experience have fallen.
Users have reported feeling supported and motivated by connecting with other like-minded individuals who are also working towards improved health and wellbeing.
Not a lot of options to customize. Unable to add employees to an off-cycle after it's been created which means you have to start over or add an additional off-cycle to capture a missed employee.
Switching back and forth between your personal user dashboard as well as the admin dashboard is very nice. The reports are great and the customizable reports are perhaps its greatest quality.
Some hiring documents generated contain risky errors. The information presented is not customizable enough for most businesses.
The Help and online FAQs are extensive and extremely helpful as is the help desk and response time. Payroll is a breeze, open enrollment for benefits is smooth and the Time Off module is wonderful.
RUN to a different company. Zenefits is truly the worst.
Smartwebs is a great service provider, moderately easy to use, great automation, has improved the speed at which we can do our jobs and the level of service we can provide as a management company.
Again, the only complaint would be that the categories run out after one or two violations.
Love the multi violation features, this has allowed me to compile more information quickly and easily. I also love the ease of access and ability to quickly learn how the system works.
Some of them have trouble logging in, then it takes time for the Support Dept to see what is occurring, too much time is wasted.
Fantastic tool to have on-site inspections, the tracking fields populate great when driving through large communities and help reduce our inspection/letter time in half.
My only complaint is the UI for work orders and the lack of advance notice on software changes.
I like how easy it is to track the letters that are sent. The visual appearance of the website is great.
I have 2 separate accounts, one for my company and one for the HOA. I cannot be signed into both at the same time and get it's frustrating having to sign in-sign out.
Shawn: My name is Shawn. I am an IT solutions architect. For Zenefits, I give them five out of five. And for more reviews like this click below. As a small business we didn't have an HR platform and we were considering to use something to make our lives a little bit easier. Our payroll vendor Paychex had a pay Flex platform, but it just seems too cumbersome, too complicated. And after reviewing that we said there has to be something easier and we started looking around and that's when we found Zenefits. Our reason for choosing Zenefits was, one, it was extremely easy, very intuitive in terms of how everything flowed in for employee creation, handbook creation, everything seemed to be in place. And we're just plugging our information in as opposed to some of the other platforms where you had to create everything from scratch. As a small business, it was also important for us to have our costs low and Zenefits was great for us to be able to bring in just the four employees and not feel that we're paying for an enterprise class HR platform when we were just a small business. Onboarding with Zenefits was fairly easy, was fairly simple. Like I said earlier, that it was extremely intuitive. So I want to say 90% of that was just on our own. And when we did reach out to Zenefits, the staff and the help desk seemed to be fairly connected with what our small business needs were. So yeah, it was fairly intuitive for us to do it on our own. If you're a small business and you want to have the feel and management of enterprise businesses and you want to have a proper HR department and you want to have the knowledge base, the industry expertise that goes behind everything that a small business entrepreneurs don't have the bandwidth for, the Zenefits is a great platform.
TriNet Zenefits
Smartwebs
Top FeaturesSmartwebs
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