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TriNet Zenefits vs Smartwebs: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Key features rated by users
Features selected based on 2,739 reviews from Compliance users.
% Fit
Missing features
Not enough reviews
Feature ratings
Compliance Tracking
--
Mobile Access
5.0
Document Management
4.9
Corrective and Preventive Actions (CAPA)
NA
Audit Trail
--
% Fit
Missing features
Not enough reviews
Feature ratings
Compliance Tracking
NA
Mobile Access
--
Document Management
4.3
Corrective and Preventive Actions (CAPA)
--
Audit Trail
--
User satisfaction
4.2
User reviews826
Ease of use
4.4
Functionality
4.2
Value for money
4.2
Customer support
3.9
4.4
User reviews169
Ease of use
4.3
Functionality
4.2
Value for money
4.3
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Zenefits serves SMBs of all sizes; from 1 to 5 employees, to businesses with 1000+ employees.

Community Association Management Companies

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-b4bb5cc0-879d-428d-845b-08da5899332d
Shawn B
IT Architect
5.0

Shawn: My name is Shawn. I am an IT solutions architect. For Zenefits, I give them five out of five. And for more reviews like this click below. As a small business we didn't have an HR platform and we were considering to use something to make our lives a little bit easier. Our payroll vendor Paychex had a pay Flex platform, but it just seems too cumbersome, too complicated. And after reviewing that we said there has to be something easier and we started looking around and that's when we found Zenefits. Our reason for choosing Zenefits was, one, it was extremely easy, very intuitive in terms of how everything flowed in for employee creation, handbook creation, everything seemed to be in place. And we're just plugging our information in as opposed to some of the other platforms where you had to create everything from scratch. As a small business, it was also important for us to have our costs low and Zenefits was great for us to be able to bring in just the four employees and not feel that we're paying for an enterprise class HR platform when we were just a small business. Onboarding with Zenefits was fairly easy, was fairly simple. Like I said earlier, that it was extremely intuitive. So I want to say 90% of that was just on our own. And when we did reach out to Zenefits, the staff and the help desk seemed to be fairly connected with what our small business needs were. So yeah, it was fairly intuitive for us to do it on our own. If you're a small business and you want to have the feel and management of enterprise businesses and you want to have a proper HR department and you want to have the knowledge base, the industry expertise that goes behind everything that a small business entrepreneurs don't have the bandwidth for, the Zenefits is a great platform.

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TriNet Zenefits

17/40
  • Activity Tracking
  • Alerts/Escalation
  • AML Compliance
  • Archiving & Retention
  • Assessment Management
  • Audit Management
  • Certification Tracking
  • Corrective and Preventive Actions (CAPA)
  • Data Visualization
  • Digital Signature
  • Environmental Compliance
  • FDA Compliance
  • Incident Management
  • ISO Compliance
  • KYC Compliance
  • OSHA Compliance
  • Regulatory Intelligence Feeds
  • Regulatory Reporting
  • Risk Management
  • Sarbanes-Oxley Compliance
  • Surveys & Feedback
  • Training Management
  • Version Control
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Audit Trail
  • Compliance Tracking
  • Customizable Reports
  • Customizable Templates
  • Data Security
  • Document Management
  • HIPAA Compliant
  • Mobile Access
  • Monitoring
  • Policy Management
  • Reminders
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Compliance Software Features -

Smartwebs

Top Features
19/40
Show Compliance Software Features +
TriNet Zenefits
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Smartwebs
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TriNet Zenefits
  • By TriNet Group
  • Located in United States
  • Founded in 1988
Smartwebs
  • By Smartwebs
  • Located in United States
  • Founded in 2005
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