# Compare TriNet HR Plus vs ADP Comprehensive Services 2026 | Capterra > Unsure of what to choose? Check Capterra to compare TriNet HR Plus and ADP Comprehensive Services based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/133019-175840/Zenefits-vs-ADP-Comprehensive-Services --- # TriNet HR Plus vs ADP Comprehensive Services Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TriNet HR PlusADP Comprehensive Services2/4 selected [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) [## TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.4 Customer Service 3.9 Reviews Sentiment Based on [823 reviews](#user-reviews) Positive 666 Neutral 84 Negative 73 [## ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.2 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [265 reviews](#user-reviews) Positive 223 Neutral 29 Negative 13 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 28,367 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Not enough reviews Feature ratings Payroll Management 4.3 Direct Deposit 4.6 Tax Compliance 4.2 W-2 Preparation 4.9 Tax Calculation \-- 72%Fit Missing features Feature ratings Payroll Management 4.3 Direct Deposit 4.8 Tax Compliance 4.4 W-2 Preparation 4.7 Tax Calculation NA User satisfaction User satisfaction 4.2 User reviews[823](https://www.capterra.com/p/133019/Zenefits/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.2 Customer support 3.9 User satisfaction 4.3 User reviews[265](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.0 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for HR Plus is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with an all-in-one technology platform for HR, payroll and benefits. Best for Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution. ## User reviews Pros & cons AG Annie G. Manager > "It is so helpful to have one platform that centralizes HR, payroll and benefit under one system." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442) DP David P. HR Manager > "Too many to list, but let's try: super slow for both processing payroll and just retrieving / entering employee data; insane wait times for customer..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633) EW Elizabeth W. Director > "Great customer service that can answer very complex questions but you pay for it in the price." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7045523) VR Verified Reviewer Web Developer > "Sometimes the performance of the app is not very fast, the system glitches and loads slower." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6041594) RM Rupesh M. Controller > "They provide full end to end is great with filing of form 941, providing timely W2 and customer service" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6663140) Amanda G. Human Resources Generalist > "The current state of available learning management technologies and straightforward guidelines leaves much to be desired." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899) AG Annie G. Manager > "The UI is also very easy to navigate with a low learning curve if you've never used them before." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442) JW Joy W. HR Manager > "Little to no phone support available for user issues." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021) JW Joy W. HR Manager > "My favorite feature is the hiring process - it allows the employee to handle the data entry to start their employee folder and upload their I-9..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021) SS Saqlain S. employer > "One potential drawback is the cost. While personalized coaching and access to a community can be beneficial, these services can also come with a..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778) Amanda G. Human Resources Generalist > "If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration to payroll, you've found a superb all-in-one..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899) KJ Kishma J. CEO > "They charged me $131 more than what we agreed upon and we tried to cancel their absurd contract, which we are unaware of having to stick with this..." [See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___3727061) AD Aaron D. Tech Specialist > "I really liked the automated candidate process and hiring process." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7027461) Archit N. Machine Learning Scientist > "The attendance is mostly not updated on time, thus causing confusion while checking payroll details" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3608833) JW Joy W. HR Manager > "As the only HR person, Zenefits allows me to support all of our employees as if they had an entire HR department at their disposal." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021) JR John R. Energy Consultant > "I log in even though I've asked my computer and Zenefits to remember this device and it never does. " [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107) JW Joy W. HR Manager > "The streamlined all-in-one features of Zenefits allowed us to drop outside consultants and service providers." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021) MM Megan M. IT Exec > "Doesn't have as many features as would have liked in lowest tier." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4504080) AM Alex M. Operations Director > "It was easy to set up, and at the time we were a very small team with just one Operations person so the onboarding was convenient." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6667558) JR John R. Energy Consultant > "One slight annoyance is having to provide a code every time" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107) JN James N. Company Director > "The ability to automate certain tasks has helped me stay organized and efficient, and the platform's integrations with other software have further..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908) JE Jasmine E. payroll > "turn around on customer service takes longer than expected" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4521892) JW Joy W. HR Manager > "It also significantly reduced internal hours spent on HR data entry and overall employee HR management." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021) JB Jenn B. Director of Operations, Admin, & Finance > "Customer service can be a little slow to respond, and setting up PTO for part-time employees was a little trickier and more time-consuming than I..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720) Tess M. Matchmaker > "It seems easy to use at first glance." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6818797) SG Sandra G. Manager > "After calling tech support multiple times we were told that this happens when there are credits but no report exists that lists or explains the..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3148922) SK Stephanie K. People Ops Partner > "We used to have spreadsheets on spreadsheets - but thanks to Zenefits, it's easier and more compliant." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6207108) SC Sirena C. Managing Director > "We are a small business of under 10 employees and we just did not want to pay the fees as some of the larger payroll companies. " [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116) JN James N. Company Director > "The platform offers a range of features for managing employee benefits, payroll, time off, and compliance." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908) NA NADIA A. Recruiter > "Customer service is slow in terms of issue resolution, sometimes it can be glitchy." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2886669) JW Joy W. HR Manager > "Zenefits provides EVERYTHING we need in one intuitive online portal..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021) LG Liz G. Digital Marketing Manager > "The only con for using this program is that you have to take time and re-input all of your information to begin use, so it is a process to get all..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2421840) SS Saqlain S. employer > "By working with a coach to develop a customized plan, users are able to receive guidance that is tailored to their specific needs and goals." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778) KT Kathleen T. Director of Finance > "They close the case when it's even resolved. After sales support is really very bad and that's where it's most needed." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701) DP David P. HR Manager > "The only nice think I can think of is that Kayla (who was the only person who ever staffed their Customer Support - or maybe that was just the name..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633) LB LAURA B. Owner > "Onboarding is clunky too if you want to send an offer letter that is not part of a template and still have the new hire, say a manager with a..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250) SG Suresh G. HR Manager > "It works well as a performance management system" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305) KT Kathleen T. Director of Finance > "Account rep is very nice but there's nothing he can do. If I talk to a live technical rep, they often give varying opinions, so it's confusing. " [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701) SG Suresh G. HR Manager > "First, I like the many HR and on boarding features" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305) Shawn B. IT Architect > "Phone Call response time has been a little less than exciting, but they do get back to you." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3504025) RD Robert D. HR Manager > "Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865) PK Paul K. Partner > "Virtually no Customer support, lack of critical features." [See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2963928) AT Anne T. VP of Finance and Sales > "It's user-friendly and we receive the live support that we need." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6021906) BP BOB P. Manager > "They have no customer service phone number and you will get no support." [See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2931990) JL Jacqueline L. Reception > "This software is truly an all in 1, you can see your benefits, paystubs, tax information, time clock and really everything you need as an employee on..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3405918) KR Kristi R. Purchasing Coordinator > "Even someone who is not great with technology would easily be able to navigate this app with little to no training." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3162308) RD Robert D. HR Manager > "It is a very simple process to review available plans and options for the upcoming year and to collect important information from our employees..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865) MW Maclain W. Account Manager > "Very hard to get a hold of specific contacts in your company." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3184500) JB Jai B. COO > "I am an entrepreneur and Zenefits has allowed me to manage payroll, benefits, 401k, and HR from one user friendly platform." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609) BK Bryan K. Business Owner > "There's a lack of detail on payroll statement" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3151359) CC Calista C. People Operations Manager > "We were able to onboard new hires very quickly using their new-hire set up/checklist and had no issues onboarding full-time, part-time, or company..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3119149) NA NADIA A. Recruiter > "The layout is not impressive and a bit underwhelming." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2886669) JB Jenn B. Director of Operations, Admin, & Finance > "I save so much time on payroll and have fewer errors compared to when we manually calculated it and used a 3rd party accounting firm to handle our..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720) VR Verified Reviewer Co Founder/Administrator > "Sometimes I have a hard time figuring out how to do a new task" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3116463) LB Lorraine B. Purchasing > "It is great for managing enrollment and making it clear to employees." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4052620) VR Verified Reviewer Consultant > "Other than that one small aspect, there is not much else that is negative to report." [See full review](https://www.capterra.com/p/133019/Zenefits/#GetApp___2999580) SO Stephanie O. Principal > "I like that I have everything in one place...payroll, onboarding, employee information, important documents, 401k, health benefits, etc" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3120383) LB LAURA B. Owner > "Customer Service has sent two form emails but zero information on what needs to be done and the timeline. " [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250) RD Robert D. HR Manager > "Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and Compliance." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865) DF Daniel F. CEO > "No development and no customer service ever" [See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2871803) HB Hannah B. Operations Assistant > "Also, having the "full service" option for them to take care of our unemployment insurance - including those out of state is wonderful." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3206782) Katie W. HR Manager > "The most obvious of Zenefits issues is their inability to manage payroll taxes. " [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135) JB Jenn B. Director of Operations, Admin, & Finance > "Great -- on the whole it has created so many efficiencies for me in payroll and HR management and we have easily saved money when I think of all the..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720) KR Klayton R. Sales Manager > "It was confusing at first for the on-boarding and the company keeps changing what they are doing and what they are charging. " [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2416960) KD Kiersten D. Baker > "I like the picture feature too" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4473891) DA Dallen A. CEO > "Constant errors in our payroll, taxes, and withholding amounts." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2263604) EC Erica C. HR & Talent Specialist > "Companies that want to move away from using spreadsheets and/or organize their HR data, Zenefits is a great HRIS platform!" [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3193949) SN Stanley N. CEO/President > "I signed up with Zenefits to help us streamline some of our HR/OnBoarding processes, but it ended up being a mistake." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2735140) RD Robert D. HR Manager > "When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865) KJ Keta J. Pharmacist > "It is sometimes hard to reach customer service if you have issues with finding something on the software." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2191735) BM Barbara M. HR Director > "Our company chose Zenefits to be the HR/Payroll/Benefits management system for our fast growing company because we needed to automate and help..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2515227) OB Otto B. Executive > "So far we are 21 days into our support request and have not received any response other than the initial confirmation of receipt." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2556776) BS Billy S. Controller > "Zenefits offers multiple HR processes in one system in a very user-friendly format. When we consolidated payroll, on-boarding, time tracking, FSA,..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2192818) SC Sirena C. Managing Director > "I can't expect to get more without paying more." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116) JB Jai B. COO > "Their customer service is amazing, and I love the peace of mind of having there HR experts in my corner for any employee related issues." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609) SP Satish P. CEO > "I wanted to download all of my data.... and the rep kept telling me I'd have to pay to download data." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2405801) KT Kathleen T. Director of Finance > "Saves HR time in updating information because employees can do it themselves from their phone app." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701) Katie W. HR Manager > "It would sometimes take multiple weeks to get to a team that could actually answer and resolve my concerns." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135) ND Nina D. Project Manager > "Your benefits information, employee information, and any tax information is available right on the homepage if you need anything, which makes it a..." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2431625) ES Erica S. Digital Strategist > "Integration into my firm wasn't the smoothest because it was very different from our last HR portal." [See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2214293) [View Reviews](https://www.capterra.com/p/133019/Zenefits/reviews/) Mallory W. Human Resources Manager > "Their expertise has helped streamline processes, reduce administrative stress, and ensure confidence in benefits, payroll, and compliance." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7132541) TA Thomas A. CHRO > "Some of the custom reports are difficult to set up. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901) RK Ron K. HCM Consultant > "It offers a well-rounded solution that covers everything from payroll processing to benefits administration, compliance management, and beyond." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) KW Kristie W. Payroll Manager > "As someone who has used both Comp and Non-Comp Services, I find it challenging not to have the ability to process payroll (specifically running..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264) RK Ron K. HCM Consultant > "This has significantly reduced manual work, improved accuracy, and ensured we stay compliant with ever-changing regulations—freeing up time for our..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) JD Julie D. Payroll Specialist > "Sometimes upgrades are made to the program but are not conveyed to the client in a timely manner causing the client to have to relearn navigation,..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405) DG Denise G. HR and Payroll Manager > "Our company is able to benefit from your diverse group of experts specifically from Payroll, Reporting and compliance specialists ensuring..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753860) BB Britta B. Director of Finance > "It is sometimes time consuming and a lengthier process to solve problems and find/fix the reasons behind some calculation errors or other issues..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) LW Laura W. People Coordinator > "I like that it's an all-in-one platform that covers so many HR and payroll functions, from payroll processing, to time and attendance tracking, as..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) LW Laura W. People Coordinator > "ADP can be difficult to navigate, especially for us as we have a lot of manufacturing colleagues who struggle to operate these different systems." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) MH Mary H. HR Manager > "The platform includes tools for HR, payroll, benefits, and compliance, offering a unified system for managing workforce needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355) VR Verified Reviewer HR Generalist > "Custom Reporting is difficult and you must create a ticket in order to receive customer service" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6406566) RK Ron K. HCM Consultant > "Overall, ADP's Comprehensive Services has been a game-changer for us, and I highly recommend it for businesses looking to centralize HR functions..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) VR Verified Reviewer People Operations Generalist > "Unfortunately, the issue with contacting them is a huge issue." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7079558) RK Ron K. HCM Consultant > "We’ve also found the compliance tools to be incredibly useful in keeping up with ever-changing regulations, especially when it comes to taxes and..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) CE Courtney E. Director > "Customer support response times can be slow, particularly for complex issues, which can be challenging when immediate assistance is needed." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461848) KW Kristie W. Payroll Manager > "It's great to have the additional support and I think the service can be really helpful for clients with less seasoned payroll teams; however, for..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264) AR Amelia R. HR Director > "Unfortunately the 401k website can be cumbersome to log into as it continues to revert to the other platform." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6754470) BB Britta B. Director of Finance > "It offers the full package for Payroll and HR services with almost unlimited options of tailoring to the companies needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) KJ Katie J. Human Resources Manager > "Price is high compared to other vendors and seems to increase often, while sometimes the services or quality of responses does not increase..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404701) MC Michelle C. Human Resource Manager > "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133) ES Erin S. HR Generalist > "Performance area is least favorite- doesn't offer the level of customization I would prefer" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835) BM Bridget M. Benefits Manager > "All of the core services are bundled together and this makes it more value for the money." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579) PH Patricia H. HR Manager > "sometime the accents are a little difficult to understand, and wait time on the calls are long." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473496) MC Michelle C. Human Resource Manager > "This integration has significantly streamlined our payroll processing, benefits administration, and talent management tasks." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133) JA Joseph A. Operations Accountant > "Sometimes it hard to get answers on what the product can do for me when i contact ADP for help." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404734) Claudia M. Estimator > "What I like the most is the scalability ADP offers. While you grow as a company, you can adjust your payroll options easily." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6346608) WK William K. Senior Payroll Manager > "Too many silos, especially when dealing with tax issues" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404824) NQ Nadia Q. Admin and Finance manager > "We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) PN Phuong N. Payroll Manager > "Some of the management reports, I don't have visibility when it gets imported to 3rd party vendor so when there's an issue, I'm unable to identify..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4879936) BM Bridget M. Benefits Manager > "The employee management is better as well." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579) CP Cherie P. Director of People Ops > "However, the items that need to be fixed (frequently as a result of a state making a mistake) just takes too long with the ADP tax service -- need..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087068) EW Emily W. HR Generalist > "By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business \[sensitive content hidden\] who is..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336) MJ Melissa J. HR Sr Manager, Benefits, Performance Management & Compensation > "It would be helpful if the reps were knowledgeable with all parts of the platform (instead of specializing in one area: payroll, HR, reporting,..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047) EB Eric B. Accountant > "ADP an all-inclusive service that manages important aspects of business, such as payroll, employee data storage, timecard entry, etc." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4964038) ES Erin S. HR Generalist > "Sometimes hard to get responsiveness on service tickets-" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835) RH Rebekah H. Compensation and Benefits Manager > "ADP Comp Services offers a lot of options and functionality - it has helped us with automating our performance reviews, recruitment, and digital..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085242) HC Haydee C. HR Shared Service Center > "i dont know, maybe it would be schedeulle, since im in another country, sometimes time frame its difficult" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451821) Claudia M. Estimator > "I have also been able to help my HR coworkers to set it up and add new workers as we grow as a company." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6346608) NQ Nadia Q. Admin and Finance manager > "The agent are not good response, there its not personal service, multiple contacts" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) MH Mary H. HR Manager > "Expert support, streamlined payroll, employee self-service, benefits administration." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355) LH Lauren H. Membership coordinator > "A lot of bug problems and refreshing needed to use the app" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6299135) RT Randy T. CFO > "The system works well and though I rarely need additional assistance ADP reps are always very knowledgable and it rarely takes more than a few..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749283) LB Lisa B. Payroll Manager > "Sometimes they are available to answer the phone and you can have your issues resolved ASAP, other times, you get someone not familiar with your..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644) MW Meredith W. Director, Human Resources > "All the compliance and required reporting for payroll is taken care of well and are a weight off my mind." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287) MW Meredith W. Director, Human Resources > "In many instances, I feel that the staff on my account are soldiers not partners." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287) JR Josette R. Sr. Payroll Specialist > "We have assigned a dedicated team, who make possible for us to be in compliance and for a successful payroll." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748934) IM Ilona M. Managing Director > "Organization of reports is a bit confusing." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753879) CC Cory C. Sr Director of HR and Professional Development > "It has helped me to automate nearly every backend HR process which has helped me with bandwidth and saved on needing to hire additional headcount." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6054401) SB Stacey B. Payroll and Benefit Managers > "Often there are abnormalities that just happen without reason - they are very silo - often payroll does not understand HR or know how to fix..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4865574) KC Kelsey C. Office Manager > "I also loved how easy it was to set up a wage garnishment case, and then my support team did the rest of the work for me!" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7042319) AB Amy B. HR Manager > "Hard to reach customer support when needed" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451096) RK Ron K. HCM Consultant > "The service is timely and knowledgeable, which gives me peace of mind knowing that there’s always someone I can turn to." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) PD Pascale D. Payroll Associate > "You have to click to expand each column, so visually it's not convenient as it used to be with Classic." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243) SW Sara W. Sr. Payroll Specialist > "The system has amazing features and a great payroll system that is customizable." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451097) JB Jacqueline B. Payroll Technician > "CSR's are not very knowledgeable and will keep putting you on hold while they consult with someone else, who then gives them incorrect information..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6130653) BB Britta B. Director of Finance > "Everybody at ADP is working hard to give the support we need and most smaller issues that come up are not disrupting our operation." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) LY Lexi Y. HRIS Manager > "We have had negative experiences with other service teams, though." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451681) LW Laura W. People Coordinator > "Overall ADP is a great system to use, as long as you have the people to set it up and continue to train all colleagues to use the system, otherwise..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) BM Becky M. Director of Business Applications > "Many of the features are not efficient to use and somewhat inflexible, so we have had to outsource, at an additional cost to our organization. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4976447) AL Angela L. VP > "ADP is always trying to upgrade their platform which is nice and they give a lot of notice before things are changed permanently." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451140) DM Denisse M. HR Manager > "File feeds also take way too long to set up and fix if any issues arise." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087488) SB Sydney B. People Operations Lead > "Our dedicated representatives are always working with us to get ahead of any issues, they are always happy to hop on a call and provide excellent..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451129) MJ Melissa J. HR Sr Manager, Benefits, Performance Management & Compensation > "I know we aren't using ADP to it's full extent, but customer service is unhelpful and can't fix the problems we are having." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047) JD Julie D. Payroll Specialist > "Overall, I am very happy working with ADP Comprehensive Services and would recommend it to other businesses looking for an all-in-one HR, Payroll,..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405) EW Emily W. HR Generalist > "Benefit services tends to be similar to implementation where it seems the teams don't know how to use the entire system." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336) SG Sujata G. Sales Rep > "ADP gives a very good UI for checking payroll." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6334790) AH Allison H. Corporate Accountant > "I wish the SmartCompliance and GL Reporting were all in one place but otherwise this is just an inconvenience." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4989640) NQ Nadia Q. Admin and Finance manager > "I like the friendly platoform but need more tutorials videos for users" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) BJH Bobbi Jo H. Director of People and Culture > "The backup customer service representatives are not always as knowledgable about the system and support needed as our regular reps are." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6091491) HH Hector H. Payroll > "How ADP keeps updating to give the customer easy and better access to ADP" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6456275) MJ Melissa J. HR Sr Manager, Benefits, Performance Management & Compensation > "Reporting, especially auditing, is unreliable and returns information that can't possibly be true." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047) JM Jose M. Finance HR Director > "I like the fact that we are growing and the tools needed to help us sustain our growth are available or becoming available" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451171) EC Erika C. CFO > "Scheduling module is not up to my expectations, does not have the functionalities we need" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085509) PC Paula C. HR Generalist > "It makes it easy for employees that have questions to reach out and get precise answers quickly. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305) LB Lisa B. Payroll Manager > "The customer service in the aspect of not being able to reach your team directly. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644) CC Cheena C. Director, Compensation and Benefits > "Having a dedicated team makes a difference to me versus calling an 800 number." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6750301) PC Paula C. HR Generalist > "I can not think of any down side to the service." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305) TA Thomas A. CHRO > "I'm a huge fan of the module. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901) NC Nina C. Sr. Accounts Payable Specialist > "Sometimes it is difficult to reach out to a representative when you have questions on something." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4867918) [View Reviews](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) ## User interface [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/) 4.21 (823) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) 4.29 (265) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important TriNet HR Plus Top features 33/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/133019/Zenefits/#features) ADP Comprehensive Services 32/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#features) ### Recognition TriNet HR Plus is recognized as a top-rated tool in 2 Capterra Shortlist reports No recognitions have been awarded to ADP Comprehensive Services ### Deployment & support TriNet HR Plus Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ADP Comprehensive Services Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details TriNet HR Plus - By TriNet Group - Located in United States - Founded in 1988 ADP Comprehensive Services - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/133019-205015/Zenefits-vs-Deel) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175840-205015/ADP-Comprehensive-Services-vs-Deel) [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/133019-172127/Zenefits-vs-Rippling) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-175840/Rippling-vs-ADP-Comprehensive-Services) [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-133019/WebPay-vs-Zenefits) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-175840/WorkforceNow-vs-ADP-Comprehensive-Services) [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133019-155895/Zenefits-vs-WorkforceNow) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-175840/WebPay-vs-ADP-Comprehensive-Services) [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133019-185859/Zenefits-vs-RUN) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/175840-185859/ADP-Comprehensive-Services-vs-RUN) [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.2 Features 4.7 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-133019/Patriot-Software-vs-Zenefits) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131882-175840/Gusto-vs-ADP-Comprehensive-Services)