# Compare TenantCloud vs Hostaway 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Hostaway and TenantCloud based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133029-152433/TenantCloud-vs-Hostaway

---

# Hostaway vs TenantCloud Features and Cost Comparison

Last updated April 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HostawayTenantCloud2/4 selected

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

[## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,524 reviews](#user-reviews)

Positive

1,454

Neutral

24

Negative

46

[## TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [451 reviews](#user-reviews)

Positive

389

Neutral

35

Negative

27

## Summary

* * *

Key features rated by users

Features selected based on 5,014 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Missing features

Feature ratings

Reservations Management

4.8

Rent Tracking

NA

Channel Management

4.6

Online Payments

4.5

Communication Management

4.6

64%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.6

Channel Management

NA

Online Payments

4.3

Communication Management

4.5

User satisfaction

User satisfaction

4.8

User reviews[1,524](https://www.capterra.com/p/152433/Hostaway/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.7

User satisfaction

4.3

User reviews[451](https://www.capterra.com/p/133029/TenantCloud/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts

Best for

TenantCloud is used by landlords, property managers, real estate brokers, property owners, tenants, and service professionals.

## User reviews

Pros & cons

WF

William F.

Owner

> "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs smoothly..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

Kim G.

owner

> "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show my..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752)

Duy N.

Owner

> "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational scalability —..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

KK

Kara K.

Senior Associate

> "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like VRBO and..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059)

Doris S.

Operations Manager

> "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support makes..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

DS

David S.

Company director

> "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to the app."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338)

WF

Woldemar F.

Managing Director

> "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172)

VS

Via S.

operation manager

> "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881)

JC

JAMES C.

owner

> "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double bookings..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

Jason D.

CEO

> "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

JC

JAMES C.

owner

> "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

Laila S.

director

> "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275)

SM

Sonya M.

Property Manager

> "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb, Vrbo, or..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207)

FV

Fatima V.

Operations Manager

> "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

JC

JAMES C.

owner

> "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

LD

Linda D.

Owner

> "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire year's..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616)

Duy N.

Owner

> "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

ES

Ella S.

director

> "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550)

KM

Kelly M.

Director

> "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time efficient..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755)

FE

Felicia E.

CFO

> "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266)

FV

Fatima V.

Operations Manager

> "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

TZ

Tamzed Z.

Head Admin

> "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

CQ

Christopher Q.

Airbnb Host

> "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288)

AD

Anu D.

Owner

> "SMS messaging feature limits to 140 characters; the guest contact section does not have notes feature to capture notes about the guest;"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6359709)

JK

Jaclyn K.

Co owner - Short Term Property Management

> "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453)

Jason D.

CEO

> "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

JV

Jelle V.

Business Owner

> "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and experienced, he..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948)

VR

Verified Reviewer

Manager

> "Also some of the features dont always work like I expected, and customer support can be slow to respond at times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

WF

William F.

Owner

> "It has allowed me to scale my short-term rental business while keeping operations organized and efficient."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

Karen S.

director

> "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality compared to the..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717)

TZ

Tamzed Z.

Head Admin

> "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

RA

Romeu A.

Owner

> "The accounting part its terrible, i'm not saying that i need to pay the owners on the platform, but i need to assign the houses to the owner, and keep track of theirs finances..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6282242)

Doris S.

Operations Manager

> "The calendar synchronization is reliable and handles our inventory flawlessly across all channels."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

Doris S.

Operations Manager

> "At the moment, it can be cumbersome when handling large batches of images."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

JW

Jennifer W.

Onwer

> "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782)

MV

Marinda V.

Business owner

> "The code to display booking calendars on external websites did not work correctly, so we had to use a work around."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595)

WF

William F.

Owner

> "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

LF

Lorenzo F.

Property Manager CEO

> "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local company..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438)

RD

Romeo D.

PM

> "It simplifies every part of the process — from messaging and reservations to pricing and automation."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032998)

GMD

Gian Mario D.

CEO

> "sometimes few feature can't be customise or added (for example key door tab)."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

ENA

Emma Noelle A.

NA

> "The added benefit of powerful automation for guest messaging and tasks further streamlines daily operations."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7041405)

LH

Leanne H.

Director

> "I find it difficult to retain everything I’m learning, and having a hard copy of the user manual would really help."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7031569)

OP

Oscar P.

CEO

> "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121)

VR

Verified Reviewer

owner

> "If the agents are busy and you leave a call back number I have not gotten ever a call back."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034641)

Doris S.

Operations Manager

> "This feature has been absolutely invaluable to us. As we were first starting out, I called many times, often at all hours of the night, trying to figure out urgent..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

PS

Philip S.

Partner

> "However VRBO setup is slow and email design features need improvement."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

DP

David P.

Owner

> "My goal is primarily Medium Term stays via Airbnb and for the direct booking portal to fill in the 7-27 day empty calendar spaces between longer term stays."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6284898)

Jason D.

CEO

> "The VRBO integration wrecked our VRBO bookings."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

BR

Bart R.

adm

> "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995)

SS

Sara S.

Property Manager

> "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it thinks..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

YA

Yaseen A.

Owner

> "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462)

CL

Chris L.

Guest Relation Specialist

> "Additionally, the integration process with third-party OTAs was quite challenging."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

JJ

John J.

Rental Experience Supervisor

> "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741)

TT

Tony T.

CEO

> "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of info so..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152)

LD

Luis D.

Manager

> "We rely on Hostaway to manage our portfolio of properties, and it has streamlined our operations significantly."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026579)

JE

Julie E.

Property Manager

> "Onboarding process is way more complex than it was made to appear when talking to the sales team. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7098794)

JF

Jan F.

Owner

> "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp, best..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417)

MD

Marie D.

VA Property Manager

> "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require manual..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776)

JC

Jenna C.

Property Manager

> "I like the owner's portal, ability to track expenses, multi-calendar, customer support, and ability to create owner statements."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6448251)

MS

Melissa S.

Owner and Managing Director

> "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743)

VR

Verified Reviewer

Manager

> "The dashboard is pretty robust and once it’s set up it can save time, especially if you are managing more than one property."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

DR

David R.

Owner

> "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737)

HG

Heather G.

Partner

> "From the initial sales presentation to my software launch the experience has been well organized, communication has been excellent, and the quality of the product has been..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

HG

Heather G.

Partner

> "A few of the setup items are not very self-explanatory."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

SN

Seth N.

Owner

> "Excellent features, mainly intuitive (though I did catch some things to increase efficiency for users), automations for letters and cleaning tasks are super helpful."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6801131)

SC

Sergio C.

Airbnb Property Management

> "perhaps that the imbedded cleaners system does not have a payment method to pay our cleaners."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6821680)

SS

Sara S.

Property Manager

> "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

PM

Paul M.

properties Owner

> "Overpayment + wasn't clear about the amount to pay (only solution where you have the surprise to add VAT)"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6806336)

KN

Kevin N.

Owner

> "Great tool to integrate all calendars and aspects of managing properties. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324)

NA

Niclas A.

Property Manager

> "The Booking Engine is limited what you can design yourself, also not so easy to implement on your own website with API."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6840150)

JC

JAMES C.

owner

> "It centralizes guest communication from every platform, making it easy to stay organized and respond quickly."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

CL

Chris L.

Guest Relation Specialist

> "The only challenge I’ve encountered has been with the integration process."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

LD

Luis D.

Manager

> "The automation tools are also top-notch and have reduced the risk of errors across our listings."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026579)

MI

Mary I.

Owner

> "There is a multi-view that shows all bookings for a date, but it only goes out like a week, so I cannot see the whole month together."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6419791)

CE

Clem E.

Owner

> "I just got off a call with \[sensitive content hidden\] who successfully walked me though about 5 different things on the site which will allow me to generate more income!"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099265)

PS

Philip S.

Partner

> "The VRBO integration also took far too long."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

LD

Linda D.

Owner

> "The layout is easy to use, the calendar is easy to use, the YouTube channel with training video and industry topic videos are very helpful, the smart lock integration."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616)

HS

Hugo S.

Member

> "I expected the direct booking website platform to be at least average in terms of use and feel."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7111167)

PC

Pedro C.

CEO

> "In general, I am very happy with the software because I have been able to centralize my tourist apartments in a single software, whereas before I had 1 application for each..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6507923)

Jason D.

CEO

> "The onboarding person was okay but still either lied to us or didn't know how the discounts would work across platforms."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

[View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/)

SW

Stacy W.

Property manager

> "I have been using tenant Cloud for almost a year now and the software has streamlined my leasing process. Once the potential..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011502)

BS

Ben S.

Owner

> "The transaction tracking. If I want to see the last time a person made a payment it's almost impossible to do sometimes. If I..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6543693)

DW

Derrick W.

Managing Member

> "As soon as the platform can handle credit card reconciliation properly & build out its reporting a bit more, our CPA says we can..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011588)

ME

Maury E.

Owner

> "The only thing I don’t like is the payment method to pay for the subscription, if it fails, then the whole use of the app fails,..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011451)

MM

Matthew M.

Landlord

> "The app makes it easier to keep track of payments and renewals and any issues a tenant may have."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079660)

KB

Kim B.

Owner

> "No text message notification to Tenant, does not allow reminders via text to tenants."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011473)

WB

Wayne B.

Owner

> "Good tool, helps with payments he most, and at least captures the incoming for tax purposes, good price and therefore value"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080321)

RH

Rickie H.

Owner

> "If you manage more than one companies properties through your account then payments and questions from all companies go to users..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6543707)

VS

Veeral S.

Realtor

> "TenantCloud has been valuable for tracking expenses, managing leases, and handling payments all in one place."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011518)

PB

Pedro B.

CEO

> "Nothing, i have not found anything that I did not like about TenantCloud. IF i had to say something, it would be to have better..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080961)

PC

Peggy C.

Owner

> "Excellent overall experience--we use the platform for applications, leases, maintenance and messaging between tenants"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079773)

FR

Fabian R.

President

> "TenantCloud does not support the full financial reporting aspect of running a rental business."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011432)

MM

Michael M.

.

> "It's a great tool to manage applications, leases, tenant payments, and accounting. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079560)

MM

Michael M.

.

> "I struggle with lease changes and renewals. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079560)

XD

Xavier D.

Owner

> "The app, both web and mobile are very intuitive, the feature offer everything I need to manage my nine properties while holding an..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6415402)

NL

Nathan L.

Landlord

> "Can't find a way to stop the income verification"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079685)

GBM

Gerald “Bo” M.

Account Manager

> "Customer service and response have been great and once everything is set up and entered properly tracking expenses and income is..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7083056)

BG

Bimala G.

Owner

> "Initially, it can be somewhat challenging to get accustomed to the user interface, especially when modifying lease agreements or..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6545250)

WB

Wayne B.

Owner

> "A single shop for all my Landlord needs, it’s online, available from my mobile and reasonably easy to use without any formal..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080321)

DC

Daria C.

Manager

> "I do not like the feature of not being able to delete messages and attachments from the chat between landlord and tenant."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6463947)

LD

Loretta D.

Office Manager

> "We liked that the we were able to call Customer Service to help us navigate through TC in case we had questions. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7012280)

SP

Sharon P.

owner

> "just me) When i try to copy and paste it comes in all over the place and it takes more time to fix than to just type it in."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6415370)

EL

Eric L.

Property Manager and Realtor

> "You can list and manage all your properties for a pretty decent price, especially when compared to everything else that is out..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011570)

WB

Wayne B.

Owner

> "It’s not as intuitive as some other tools, I’m often going round in circles"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080321)

LF

Lindsay F.

Owner

> "Loading my properties, assigning my admin, tenant screening, it's all great!"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7012092)

AD

Anes D.

Manager

> "Poor QA, bugs that delete user data (e.g. Terms of Use)."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6415849)

TK

Tiffany K.

Accounting

> "Manage rental property expenses with ease, using easy to fill in forms."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7081534)

AD

Avery D.

Property Owner

> "What I least like about Tenant Cloud is that some functions can only be done on a computer/web browser."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6463977)

CR

Charlee R.

Real Estate

> "Like TenantCloud easy to use and provides needed tools to help manage properties. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080823)

JB

Josiah B.

Manager

> "The accounting is a bit lacking, in the sense of how things are categorized or how things are put on reports."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6415351)

CR

Courtney R.

Property Manager

> "I like that the support is fairly quick and there's YouTube videos to watch as well for help."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7081072)

ME

Maury E.

Owner

> "I also struggle to change the payment method which isn’t convenient."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011451)

NL

Nicolas L.

CEO FOUNDER

> "The software also offers great tenant screening tools, helping me find reliable renters more efficiently."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6543638)

RD

Robert D.

CEO

> "Used to be phone call (which is the best), then chat (which is meh), now it is a stupid ticket system that creates LOADS AND LOADS..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___5052583)

AG

Ashley G.

Property Owner and Manager

> "I am thankful that we can now cut the expense of using quickbooks because this software has all things "accounting" on the..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7014546)

JK

Joie K.

Realtor

> "live updates on apartments not available and applicants losing their money resulting in complaints."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6514146)

MC

Miriam C.

Project Management Consultant

> "I had some issues connecting the software to our bank account, but your customer service team quickly responded with helpful..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011495)

Himanshu J.

Real estate Sales Specialist

> "Little bit issues in performance while paying or receiving rents."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6624685)

AG

Ashley G.

Property Owner and Manager

> "For the value of the money we are able to use one platform for a reasonable amount per property."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7014546)

Himanshu J.

Real estate Sales Specialist

> "Customization in the platform is very limited and restricted."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6624685)

PS

Perry S.

Property Manager

> "TenantCloud offers a great entry-level property management software for my small real estate portfolio."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6543939)

CH

Calyn H.

Owner

> "Long wait times for payments to reach my account."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6547182)

SW

Stacy W.

Property manager

> "After I had my initial onboarding with tenant cloud I had no problem adding my properties and getting started. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011502)

LP

Luke P.

Owner

> "I feel like the processing time is extremely slow, I'll get an email stating my deposit has processed and then it's another week..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___5046074)

JC

Jake C.

Co-owner

> "I am a new landlord and TenantCloud made it simple to figure out alongside my tenants."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079536)

HW

Hailee W.

Manager

> "Everything about TenantCloud has been easy, there isn’t anything significant I don’t like."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079605)

AA

Ana A.

Landlord

> "Its a great software to receive rents from my tenants."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079573)

ED

Eva D.

Property Manager

> "the set up process was a bit hectic."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011846)

PR

Philly R.

Property Manager

> "Really useful for recording all messages with tenants. Like also the maintenance feature for assigning service pros"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6554201)

MW

Michael W.

Owner

> "Many issues would arise and it would take weeks or months to get a response."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6523954)

GB

Gideon B.

Owmer

> "For the last 4yrs they have been great to work with, making improvements where they can - changing things that may not have been..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011593)

ZD

Zach D.

Property Manager

> "The accounting function can be difficult to get through."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6463678)

PB

Pedro B.

CEO

> "It also has all the features that you need as a landlord."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080961)

Kelly C.

Administrative Assistant

> "You can't send group messages."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6294188)

DW

Derrick W.

Managing Member

> "My tenants absolutely adore using TC to manage and pay rent."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011588)

RB

Ron B.

Owner

> "So comprehensive at times that using certain features is not intuitive."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6463868)

KD

Kim D.

Owner

> "Great financal reports, can see inflow or rents, and a repository for receipts, allows alutomatic owner distributions and alerts."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___5045734)

DB

David B.

Owner

> "It can over complicate some of the costing and maintenance items by having many of the drop downs sound to be the exact same..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4919621)

MK

Matt K.

Property Management

> "It's great for tenants and landlords. When tenants need help, they can walk them through the steps."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011492)

JS

Jonathan S.

Owner

> "TenantCloud implemented steep price increases last year, then changed payment processors and added/increased payment processing..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4931086)

SW

Stacy W.

Property manager

> "We are acquiring more rentals this year and am looking forward to utilizing the report and accounting options. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011502)

DA

David A.

CEO, Principal Broker

> "Also the onboarding & new customer support is quite terrible."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011474)

NL

Nathan L.

Landlord

> "Easy to look through applications and add properties"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079685)

DS

Dylan S.

Owner

> "Lack of quality financial reporting."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6465380)

DC

Derek C.

Owner

> "I like the auto payments, the maintenance Kanban board, and the ability to track your appliance part numbers, etc."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4919735)

MD

Melissa D.

Owner

> "Lack of connectivity with Quicken. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6417514)

RD

Robert D.

CEO

> "I like the application system, background checks, automated ACH systems, ability to put my leases and proprietary documents in,..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___5052583)

SG

Scott G.

VP

> "I paid twice for the property analysis because the first time it allowed me to overwrite a square footage field that was derived..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___3712424)

CD

Christine D.

Property Manager

> "I'm glad there is a phone number I can call with a short wait time to reach someone."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7012450)

RS

Rebecca S.

HR and Accounting Administrator

> "It is sometimes difficult to navigate through."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6758497)

FR

Fabian R.

President

> "Very easy to use property management platform for tracking leases and tenant charges."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011432)

JS

Jonathan S.

Owner

> "Unfortunately, once you're setup with all your properties, owners, and tenants, it is difficult to switch to another platform. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4931086)

RH

Rickie H.

Owner

> "I love having access to all my tenants information as well as each of the properties."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6543707)

Patrick G.

Broker

> "The property owner portal does not show all of the transactions from the property."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4919453)

EL

Eric L.

Property Manager and Realtor

> "Their customer support is responsive and you almost always get a live person."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011570)

RJ

Roland J.

President / CEO

> "I sometimes struggle with the lease renewal process and making sure I am doing things right before actully committing changes."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4924134)

DR

Danielle R.

Broker

> "The price is good for the features and once you learn your way around its fairly easy to use and the tenants can easily work it as..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011452)

CT

Carter T.

Director of Operations

> "The worst part about Teantcloud is the lease builder (which they say is getting a refresh) and accounting."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4919350)

DAM

D'Ann M.

Owner

> "The customer service has been top notch when I’ve had questions."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011421)

RA

Robert A.

Mr

> "Sometimes tenantcloud support tells me why something isn't working as expected, dismissing the issue rather than acknowledging..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4927769)

[View Reviews](https://www.capterra.com/p/133029/TenantCloud/reviews/)

## User interface

4.77 (1,524)

4.34 (451)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Hostaway

36/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/152433/Hostaway/#features)

TenantCloud

Top features

39/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/133029/TenantCloud/#features)

### Recognition

No recognitions have been awarded to Hostaway

No recognitions have been awarded to TenantCloud

### Deployment & support

Hostaway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TenantCloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Hostaway

-   By Hostaway
-   Located in Finland
-   Founded in 2015

TenantCloud

-   By TenantCloud
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

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Contact vendor for pricing

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[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

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Contact vendor for pricing

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4.6

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[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.34 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

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[View full comparison](https://www.capterra.com/compare/133029-211768/TenantCloud-vs-DoorLoop)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

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Contact vendor for pricing

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Contact vendor for pricing

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Features

4.6

4.6

Ease of Use

4.6

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[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.34 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

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[ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (601)](https://www.capterra.com/p/135182/ResMan/reviews/)

$15/month

Price

Contact vendor for pricing

4.1

Features

4.6

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133029-135182/TenantCloud-vs-ResMan)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

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Contact vendor for pricing

Price

$23/month

4.7

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152433-159377/Hostaway-vs-Guesty)

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.34 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

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Price

Contact vendor for pricing

4.1

Features

4.5

4.1

Ease of Use

4.5

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[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

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4.7

Features

4.8

4.6

Ease of Use

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[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.34 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

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$0

4.1

Features

4.8

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/133029-166893/TenantCloud-vs-Innago)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/20372-152433/Entrata-vs-Hostaway)

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.34 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

vs

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.62 (606)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

$15/month

Price

Contact vendor for pricing

4.1

Features

4.5

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-133029/Rent-Manager-vs-TenantCloud)