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Tenants, Landlords, Property Managers and ServicePros.
Landlord Studio gives you the rental accounting and property management software tools you need to save time and money while managing your rentals.
Overall I have had a great experience with tenant cloud. Their customer service has always been very responsive and reliable.
Took me days to cancel my account, erroneous info, unresponsive to questions, had to call at specfic hours. No info about who's on the hook for money lost in a hack.
It's safer for me to stay with Tenantcloud because I am a loyal customer to good products.
Couple of tenants say they struggled with the payment app a bit.
The best part about Tenantcloud is that the customer service and sales have always been personable and available. I love the fact I can have me or my clients call in and they love having live help.
There is no Move In / Move out and general inspection documentation.
It's extremely helpful to have a secure platform that tenants and landlords can use for payment, and is user friendly.
There are a couple things that were hard to find, particularly some of the items that get populated into a least template.
The customer support is amazing. I have had about 4 occasions where I have needed help from the software people.
Forcing me to to write more in this field is wasting my time.
Customer support is great (the few times I've need them). The app and website are very user friendly and the reports are great.
No option to print reciepts you have to emial it then print it.
I am extremely pleased with this application and have recommended it to several friends.
I think there should be a discount or flat rate for multiple units. Charging per unit seems strange given the little amount of data per unit.
A great software backed by a great support team. Thank you for being so awesome.
This is a very hard to choose, I am unsure if I would rather have a "connected bank" account or not. I enjoy logging expense/income myself.
Alex: My name's Alex, and I am a property manager for Picking Enterprise LLC. We've been using TenantCloud and give it a five out of five. So we use TenantCloud for a variety of tasks, to track rental balances, late fees, maintenance requests, how we're doing with the maintenance request, as well as balances with contractors, tax bills and inventory in each of the properties we manage. We like most about TenantCloud, that it's available on mobile apps. When we're traveling, we still manage a portfolio, that there's a seamless connection with our residents, and the residents feel like we're right around the corner when we may be halfway around the world. Right, so one of the opportunities we found with TenantCloud is the fork in the road for customer service. TenantCloud asks for ideas or to submit a ticket for help. And our trouble tickets have been awesome. We get turnaround, feedback, it's delightful. One of the growing edges and opportunities for TenantCloud is with the submission of ideas, because the ideas are submitted, but the turnaround time on the tweaks with the software seems to be a little longer, and the turnaround on ideas seems to be beyond the reach of the customer service representatives. They say they have to kick it over, kick it up to programmers, which is understandable, but it is a little less elegant than the rest of the parts of TenantCloud. So that's an opportunity for TenantCloud to grow.
Ryan S.: My name is Ryan, I'm a real estate investor, and I would give Landlord Studio a five out of five. When I started as a real estate investor I was using Excel and other products. I started to look into other solutions, including QuickBooks and other products on the app store, and when I found Landlord Studio I knew I had found the right solution for me. So I was looking for a product that would help me solve a couple problems, including consolidating everything with my business, able to track each property separately, the expenses and income, and also for tax time to be able to run reports. And I selected Landlord Studio due to not only those features and benefits, but also excellent customer service. The process to start using Landlord Studios very simple. You just start adding properties and upload your leases and documents, dates, and expenses, and it's just kind of a use as you go type software, that just in time solution makes it much easier to track your properties in real time. If you're considering using Landlord Studio I highly recommend it. You can start with a trial and just test out one or two properties in the beginning, but it's excellent for any landlord from one property up to multiple. And I highly recommend testing it out and seeing if it is the right solution for you and your business. It has been for me, and I think it will be for you as well.
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