# Compare Cin7 Core vs Cin7 Omni 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Cin7 Core and Cin7 Omni based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/133038-133133/Cin7-Core-vs-Cin7 --- # Cin7 Core vs Cin7 Omni Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Cin7 CoreCin7 Omni2/4 selected [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.3 (734)](https://www.capterra.com/p/133038/Cin7-Core/reviews/) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/) [## Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.3 (734)](https://www.capterra.com/p/133038/Cin7-Core/reviews/) Starting Price $349.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.2 Customer Service 4.4 Reviews Sentiment Based on [734 reviews](#user-reviews) Positive 640 Neutral 47 Negative 47 [## Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/) Starting Price $349.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [600 reviews](#user-reviews) Positive 518 Neutral 37 Negative 45 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,122 reviews from inventory management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit High performer Feature ratings Data Synchronization 3.5 Inventory Tracking 4.4 Inventory Control 4.4 Real-Time Data 4.0 Billing & Invoicing 4.3 74%Fit Feature ratings Data Synchronization 4.0 Inventory Tracking 4.2 Inventory Control 4.1 Real-Time Data 2.5 Billing & Invoicing 4.1 User satisfaction User satisfaction 4.3 User reviews[734](https://www.capterra.com/p/133038/Cin7-Core/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.3 Customer support 4.4 User satisfaction 4.3 User reviews[600](https://www.capterra.com/p/133133/Cin7/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.1 Customer support 4.1 Price starts from Price starts from $349Flat Rate, Per Month - Free version - Free trial Price starts from $349Flat Rate, Per Month - Free version - Free trial Best for Best for Connect your inventory, suppliers, sales channels, orders and warehouses in one automated solution with 700 integrations. Best for Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand. ## User reviews Pros & cons CL Christopher L. Marketing Manager > "Cin7 Core offers a wide range of features that make it a powerful platform for managing inventory, orders, and integrations." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6857994) TN Torisawa N. Customer Service Representative > "While the basic functions are there, the lack of flexibility in managing delivery and shipping schedules makes it difficult to adapt to real-world..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7047370) SP Sonu P. Systems Analyst > "Automation is a big plus things like stock updates, order syncing, and invoicing save a lot of manual effort." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7143631) WM WISAM M. DIRECTOR OF SUPPLY CHAIN AND OPERATIONS > "I would say without Mark Dessanayaka & The Solutions Architect team to ensure we fixed the issues that we were facing that CIN7 is sorely lacking in the..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6879477) CL Christopher L. Marketing Manager > "Once set up properly, it provides strong automation and centralized control, especially when connecting to platforms like Shopify and ShipStation. When..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6857994) CL Christopher L. Marketing Manager > "In our case, it took five months to fix a problem that affected our shipping workflow, largely due to missed follow-ups, unclear communication, and a..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6857994) HH Harry H. Owner and Director > "The Shopify and Xero integrations save so much time and make tracking stock across channels simple." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7015430) JG James G. Business Development Manager > "The only "frustrating" part I ran into was importing CSV files if the title was changed at all, but that was mainly user error." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7114178) JG James G. Business Development Manager > "The value of this inventory system was highly justifiable, given that its cost was half that of another system with roughly the same capabilities." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7114178) AM Ana M. Director of People and Finance > "Additionally, occasional system quirks and delays in syncing can be frustrating and require follow-up." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7122501) AM Ana M. Director of People and Finance > "His commitment to equipping us with the right tools and setup to keep our business running smoothly has been invaluable." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7122501) CL Christopher L. Marketing Manager > "The biggest downside is the customer support experience. When an issue arises, especially one involving system configuration or integrations, getting it..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6857994) Sacha A. Founder and Creative Director > "We like the ease to split backorders for warehouse stock and drop shipping." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7119001) DM David M. General Counsel > "This is a huge drawback for ecommerce and is only one example of what we were mis-sold, along with completely unrealistic and botched 30-day..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6734447) SP Sonu P. Systems Analyst > "The inventory and order management features are very robust." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7143631) DM David M. General Counsel > "The software does what it says on the tin, but the ecosystem of partners is rubbish and Cin7 was wholly unsympathetic to the customer experience and..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6734447) AM Ana M. Director of People and Finance > "is highly knowledgeable and did an excellent job clearly explaining our challenges and the available solutions in a way that was easy to understand and..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7122501) WM WISAM M. DIRECTOR OF SUPPLY CHAIN AND OPERATIONS > "Ease of access as CIN7 has been insanely difficult for us to navigate as a company and we didn't have much support until Mark stepped in." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6879477) GH Gretchen H. Warehouse Operations Manager > "has been very helpful with getting us up and running even though it took us a bit longer than the standard window, she has guided us through the process..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7022620) HH Harry H. Owner and Director > "Some parts of the system aren’t the most user-friendly, so some tasks can take longer than they should." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7015430) Michelle P. Founder > "A very positive experience overall—Cin7 Core is a powerful platform, and the personalized, patient support made all the difference." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7117312) JM Jeffrey M. President > "They sacrifice reliability, stability and fixing bugs for improvements that they can market as a new features." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___6518620) Pierre G. Co-Founder > "On the finance side, the seamless QuickBooks Online integration has drastically cut down our reconciliation time each month." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6778412) PV PC V. Managing Director > "What’s even more questionable is when I asked them why our base subscription costs significantly more than what’s advertised on their site, I received no..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___6566534) WM WISAM M. DIRECTOR OF SUPPLY CHAIN AND OPERATIONS > "Mark Dessanayaka & The Solutions Architect team is really the only thing that has led to us continuing with CIN7 as we were on the verge of cancelling..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6879477) TW Tanya W. Marketing Director > "Sync issues with Xero" [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7024981) SR Sam R. Director of Planning and Procurement > "Great value compared to other inventory management software, with the right native integrations for most businesses." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7010767) DF David F. Founder > "Minor complaints: Having to create separate SKUs for case packs, creating custom forms for purchases/invoices is a bit of a burden and isn't streamlined..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4843519) JG James G. Business Development Manager > "I am very grateful that we paid a little extra for the more personal "at your own pace" onboarding package." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7114178) JG Jacques G. Process Control Manager > "Job Costing is difficult and need to go to reports to get information cast export job cost directly from Job's BOM in Production cant be exported and..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4812697) AM Ana M. Director of People and Finance > "We truly appreciate his guidance and the time he took to walk us through our options." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7122501) JS Julian S. eCommerce Manager > "It's evident they’ve designed it this way to continue extracting money from their users." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6347132) TW Tanya W. Marketing Director > "We have very few issues and if we do I find the support team very helpful and relatively quick to respond even with the time difference." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7024981) PM Paul M. CI Account manager > "Some features that you would have thought every other customer would want to have are missing, the Portal is a total waste - and independent Cin7 voiced..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4876440) ND Nadeesha D. Finance Manager > "The session lasted around 45 minutes and was very helpful in getting clarity on our system." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6864995) SM Spencer M. Project Consultant > "The customer service was nonexistent once we subscribed." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6421560) Michelle P. Founder > "What stood out most was the level of support." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7117312) AR Adam R. Parts Coordinator > "it is not capable of adding more mandatory fields to quotes but i understand that this is an inventory program not a quoting program" [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6221067) QM Qhawe M. Managing Director > "We worked with a great team of individuals who guided us and ensured that we setup the system to our needs successfully." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7040856) AY Adam Y. MD > "This feels like a cash grab, with no regard for existing customers." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6521894) IP Iulian P. IT Operations Manager > "We have 6 businesses with multiple ecommerce channels like Amazon, Woocommerce, offline sales and multiple warehouses." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4829004) AR Alison R. Equipment Control Manager > "That even to simply amend a lot no / serial number, everything gets undone right back from the Invoice and had to be redone." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4835952) QM Qhawe M. Managing Director > "Despite the expense, we see our return already especially in traceability." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7040856) AM Alexandra M. Merchandiser > "The import/export is not working with our office 365 package so is giving us the error message "csv format not recognised" so we cannot bulk import..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4221757) KG Kristen G. Co-Owner > "Was incredibly thorough and patient and got to the bottom of the problem. While I tried not to panic, they did a great job solving the urgent issues." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6864097) IV Ignatius V. Stock Managment > "Frustrating to deal with your help desk people who tell you to log a feature request when they are done talking to you and can't solve your problem" [See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___6040309) AM Ana M. Director of People and Finance > "The onboarding experience was positive, especially with support from the Solutions Architect team." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7122501) AT Amar T. Founder > "Issues such as:- Stock values not updating correctly- FTP integration not functioning- Not responding for days- Support team lack of product knowledge..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4651734) Sacha A. Founder and Creative Director > "Also a great price for lots of features and functionality." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7119001) GB Giannina B. Supply Chain Manager > "Some very easy and simple features that made our lifes very easy are not cin 7 core now, so for us it has been a lot of work and hours of implementation..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6267622) Dmitriy P. Automation Consulter > "You really need good understanding of the way system works and it is point where good onboarding consulter may help.- Responsive and quick interface..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4851340) PP Pedro P. OP Manager > "Integration with QBO (Quick Books) we wasted lot of resources trying to integrate QBO with DEAR and these 2 programs are not compatible when using QBO as..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___3591950) QM Qhawe M. Managing Director > "In my opinion, the success of Cin7 is largely because of the support they give with great turnaround times." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7040856) KD Katharine D. Managing Director > "Total lack of decent supportHas driven more cost into my business than remove it - extra staff required." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4983761) SR Sam R. Director of Planning and Procurement > "We honestly have had so much success with the Cin7 Customer Support teams, specifically \[sensitive content hidden\] and his team." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7010767) DK Dave K. CPO > "It's hard to troubleshoot bugs as you have to pay separate for true IT support" [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4826706) LJ Lara J. Procurement Manager > "sensitive content hidden\] was knowledgeable and patient, and arranged a call very quickly" [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7113243) DH Deb H. Accountant > "Sometimes it is impossible to redo because the inventory is no longer available." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4793222) RK Raj K. VP Operations > "Many features and attributes seem intutitive and flexible." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7028429) DL David L. Manager > "Many issues are difficult when operating with DEAR/Cin7 Core." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4987174) ND Nadeesha D. Finance Manager > "I had a meeting with \[sensitive content hidden\] regarding two support tickets, and I’m very pleased with the service provided." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6864995) GB Giannina B. Supply Chain Manager > "We will probably change to another system ibn the future, not now because it has been very tiring for the whole team and it has taken a lot of our time." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6267622) Pierre G. Co-Founder > "Now we can confidently promise customers that if it shows as in stock, it really is in stock." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6778412) DJ Danish J. Operations Manager > "E.g. wrong expiry date on assembly --> undo transfers and sales just to fix it and we cannot do that since it would mess with the accounts. " [See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___3567872) LC Liza C. Owner > "They guided me through an incredibly frustrating situation that I had created and made me excited to use the product again" [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6857890) MC Mike C. Director > "I have been contact them many time and their only reply is someone will contact you asap, but actually no one will contact you." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6193198) NN Nokuthula N. Admin Manager > "Great system with very few down times, however it comes with a great price tag !" [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6879136) IP Iulian P. IT Operations Manager > "The reporting section has quite a few important gaps." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4829004) TW Tanya W. Marketing Director > "Muditha really understood the issues we were facing and found the source of the problem which I would never have found without her help." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7024981) PT Philip T. Managing Director > "No mobile app - it’s not easy to use the system in a browser on a phone" [See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4906685) AR Adam R. Parts and Warranty Specialist > "easily functioning and user capabilities are user friendly." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7119450) KM Kerry M. GM > "Not able to modify sheets." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6248122) SR Sam R. Director of Planning and Procurement > "Extremely intuitive layout with exceptionally responsive support." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7010767) EK Elliot K. Operations Manager > "Literally does not work well if you have a complex supply chain" [See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___6293021) WM Wilhelmus M. inventory control > "For the most part it is intuitive and easy to navigate and understand. When used properly it makes my life super easy" [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7015647) MC Mike C. Director > "They just ignore you because you only using the cheapest plan and service." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6193198) LG Lionel G. Head of Finance > "Quick and excellent service" [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7088911) LM Luke M. Director > "Another one was products that have no history won't show in "Availability" so it wasn;t until I entered SOH that I could see any products but products..." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4766586) LG Lionel G. Head of Finance > "Amazing service." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7088911) Stelios I. Managing Director > "Page load speed must be improved as it can be a little frustrating when you need to conduct many transactions in the day." [See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4564892) [View Reviews](https://www.capterra.com/p/133038/Cin7-Core/reviews/) MT Mike T. COO > "What I liked most about Cin7 Omni is its robust API and the flexibility it offers in the UI." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7114248) LT Liza T. COO > "We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for importing..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) AD Allan D. Director > "We're mostly happy with the product but it would be great if they could address the intermittent performance issues and improve the help articles so they more..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375) LT Liza T. COO > "Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite several..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) AD Allan D. Director > "Cin7 Omni is packed with functionality and connects to all the common marketplaces we work with." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375) LT Liza T. COO > "We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far more..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) ML Monique L. Head of Operations > "sensitive content hidden\] intiated a video call to talk me through my issue and how to resolve in future which was extremely helpful - thanks so much - 10/10!" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6874340) LT Liza T. COO > "One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) LT Liza T. COO > "We hope that Cin7 will address these issues to improve the onboarding and functionality for future users." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) Hugh M. General Manager > "Ever increasing costs for ever decreasing functionality and service." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880) CW Charlotte W. Customer Service Representative > "Their prompt responses and efficient resolution made the entire process smooth and stress-free." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218) Hugh M. General Manager > "I have just submitted my notification of cancellation after 3 years using the system." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880) LT Liza T. COO > "We were initially sold on the idea of having an onboarding specialist to guide us through the process." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) LT Liza T. COO > "Another key limitation is the customization of fields." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) DO Darcie O. Head of Operations > "sensitive content hidden\] super helpful and responded with great detail and speed in the chat." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7005337) JF Jarred F. CEO > "Not being able to create prefix # for orders." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7034492) SI Scott I. Director > "Easy to use interface with customizable options to highlight what is most important to our business." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6410117) LT Liza T. COO > "Importing custom pricing into Sales Orders not supported" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) KS Kieron S. IT and Marketing Manager > "Our day 1 transition to completely move away from our old system went a smooth as can be and by day 2 the business was 95% functioning normally with almost all..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325) LT Liza T. COO > "Additionally, we faced challenges with branch management." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) VC Veronica C. Customer Relations Manager > "It's helping streamline my work processes, improve my productivity and efficiency, and deliver high-quality results." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4928098) TM Tyler M. Marketing Co-ordinator > "It isn't the most user-friendly app with some interactions with stock being in strange places and limited flexibility around the information that you can store..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4999645) AL Angelo L. CEO > "We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and details for our..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882) LK Loanne K. CFO > "Also in the Woo-commerce platform the client names on orders do not always come through correctly, the system always messes these up." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5026175) KS Kieron S. IT and Marketing Manager > "The ability to have multiple currency cost pricing on inventory items is excellent." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325) SL Sara L. Inventory manager > "There is no way to bulk invite B2B customers, you have to manually type everyone's name and invite them separately. Once you downloaded products from Shopify you..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4673636) AE Andrew E. Operations Manager > "Found that navigation was easy and Topic search easy to use and relevant." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6762001) TN Tyra N. Business Operation Manager > "We had to re-process many EDI error files which caused our EDI processing bill from trading partner increased another $2,000. As I am writing this review with..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079) WJ Wayne J. R&D Director > "The software facilitated the transition from a manual, excel spreadsheet based inventory management system to a software dedicated system - which saves us a lot..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4369469) ME Michael E. Managing Director > "We have had an inventory value difference of $80k that cannot be explained or fixed for over 12 months with zero support." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4898464) SD Soren D. Operations Manager > "The ability to import and export products, stock-takes, and BOMs via CSV file or direct copy and paste is especially useful when handling large amounts of data." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533) MS Milen S. supply chain > "Contacted support on numerous occasions but couldn't resolve. When a master code is build with SN and 10 serial numbers are entered, the production job often..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547542) MB Matt B. Senior Sales Representative > "sensitive content hidden\] was very quick professional and helpful." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6870452) LL Lili L. Planner > "restrictions do not exist on module like credit processing." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941) CW Charlotte W. Customer Service Representative > "I truly appreciate their support and professionalism." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218) EB Elise B. Executive Administrator > "Currently there is still some manual pains with our invoicing process for shipping/freight charges as our selling model doesn't support tiered shipping options." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4747633) DAK Dari Anna K. Head of Accounts > "Furthermore, the customer support provided by CIN7 has been top-notch. Whenever I've had questions or needed assistance, their team has been readily available and..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4935862) EG Edward G. Implementations Manager > "We have had open tickets on the most basic issues for over a month, everything has to be escalated to teams that are useless at fixing issues and doing their job..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3538286) CC Charlotte C. General Manager > "Integration with Shopify and Xero was easy. As we implemented all three programs at once it has been alot to take on board but Cin7 seems to be doing what it..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942) KA Karla A. Director > "I've had issues or requests for integrations which have taken months to get a reply. If you are lucky enough to get someone in the chat service to chat to you,..." [See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4537526) LD Lawrence D. Sales Engineer > "When I joined our company they have issues in tracking orders, keeping copies of POs, order management, etc. When I recommended Cin7 to our \[sensitive content..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4548121) CC Charlotte C. General Manager > "Having so many onboarding specialists was not ideal for continuity of our onboarding." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942) SK Stacey K. Director of Operations > "On a daily basis Cin7 works well to manage our manually entered orders and inventory receipts and product builds. When it comes to more complicated processes,..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3824524) TC Trevor C. Supply Chain Manager > "Exposing your customer on ongoing EDI & reporting issues that put sales at risk without support of feedback is not the best way to drive confidence with customers" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255) CC Charlotte C. General Manager > "Our final Onboarding specialist was very knowledgeable, organised for our meetings and prompt with responses and actioing requests." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942) IL Ian L. Head of Supply Chain > "There were certain hardcoded features which could not be changed and any customisation/developments had a 6 month long queue." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903) AB Andrea B. Accounts > "The features that are most impactful for our business is the inventory control, we find it easy to keep track of our orders and stock levels." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4564785) TC Trevor C. Supply Chain Manager > "Customer Support and resolution of support tickets is poor, Customers reach out for help with the expectation that SME will address your concern in a timely..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255) EJ Elizabeth J. Commercial & Operations Manager > "The actual software is OK to use on a daily basis for setting up products, customers, inventory management, e-commerce and wholesale sales." [See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153) ZP Zenia P. Office Manager > "At first there were 100+ errors, but we eventually got that under control (growing pains, right?) but now I've realized that the way it connects makes it..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205) MR Mia R. Operations Manager > "Great Experience with lots of support to get you started" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6695913) VR Verified Reviewer Owner > "The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738) IL Ian L. Head of Supply Chain > "Huge shoutout to the Cin7 team (DJ and Anthony) who went above and beyond in listening to our needs, providing ever-ready guidance and creating the suite of..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903) ZP Zenia P. Office Manager > "Things often stop working without cause, and the fix seems to be to deselect the relevant setting, reselect, and save." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205) KS Kieron S. IT and Marketing Manager > "I take that as a result and look forward to integrating more systems and apps via API in the coming months." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325) AA Amber A. Customer Care Admin > "it goes slow in the afternoons and the synch of Paid percent and the Total Owing is delayed" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547292) BL Brigida L. Operations Manager > "Overall the experience was good and we had a great onboarding specialist who was very helpful and patient and helped us throughout the journey" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6729107) Christian M. Director > "Some data syncing processes with ecommerce platforms are very manual." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3521678) YY Yulia Y. MARKETING MANAGER > "The learning curve is slightly longer, but once we are familiar with the functions and the logic behind, all work flows smoothly. Plus, technical support Sri has..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667) Marcos T. Director of E-Commerce > "Due to CIN7 not being able to Commit stock for Backorders." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3649039) BG Brooke G. Central Tyre Inflation Systems > "The support provided was excellent." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572) TN Tyra N. Business Operation Manager > "Their built-in EDI integration is very questionable as it depends on who was assigned to do your set up." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079) BG Brooke G. Central Tyre Inflation Systems > "I had \[sensitive content hidden\] for the onbaording process and he was always very helpful" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572) Ed G. Integrations Manager > "Software is good but the company's attitude towards its customers is very poor, they don't care about you or your business's success, you just represent money in..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555) Lucy W. Team Assistant > "The reporting system on Cin7 was fantastic for our company, KPIs were recorded through it, as well as stock management." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4452034) EJ Elizabeth J. Commercial & Operations Manager > "Right now my experience is terrible and if Cin7 can't improve their customer support we will look to move to new software." [See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153) AL Angelo L. CEO > "Cin7 has some reports or functionalities for replenishment and re-ordering, but these features are a bit simpler than I though it would be." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882) FA Fraser A. Managing Director > "A little bit buggy with the invoicing system, but otherwise, no issues." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3593116) RS Robert S. Operations Director > "Cin7 Omni has given us complete visibility of our stock position with almost real time updates." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4606246) AM Andrew M. Consultant > "I sent in multiple sales call requests and emails, but no one got back to me." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4647429) NS Ned S. Director > "We find the many integrations Cin7 has with 3PL's and customers like The Iconic to be the big advantage." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3604060) SD Soren D. Operations Manager > "The lack of NetSuite integration is a negative for our particular business." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533) YY Yulia Y. MARKETING MANAGER > "We are in progress of setting up wholesale system, our technical support Sri has been really helpful on guiding our team familiar with all the functions of Cin7." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667) SD Soren D. Operations Manager > "Some low-level or simple processes that intuitively seem like they should be easy are complex or difficult to achieve." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533) JRP Jan Rae P. Assistant Operations Manager > "setting/ linking of products from Shopify to Cin7 was good, did not have so much problem and I was well assisted by \[SENSITIVE CONTENT\] on the overall onboarding..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4251915) DD Deklan D. Inventory and Logistics Manager > "Unable to save fixed breakpoints for suppliers so I find I am always having to double check Purchases orders as the costs seem to randomly change." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867) TN Tyra N. Business Operation Manager > "Customized report is a powerful tool and Cin7 came with many great functionalities for a light ERP system." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079) DD Deklan D. Inventory and Logistics Manager > "Online help sources seem to be sometimes out-dated and this has caused errors to happen within our system, while getting the issues fixed I am told it is my user..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867) TN Tyra N. Business Operation Manager > "He has been the rockstar who not only helped us with building our integrations, but also help resolve many issues that other people created and/or cannot help!" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079) VR Verified Reviewer Co-founder & Director > "It can be clunky and there are surprisingly a lot of crashes." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3773361) [View Reviews](https://www.capterra.com/p/133133/Cin7/reviews/) ## User interface [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) 4.33 (734) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) 4.29 (600) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Cin7 Core Top features 43/48 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Backup and Recovery - Barcode/Ticket Scanning - Billing & Invoicing - Budget Tracking - Catalog Management - Collaboration Tools - Cost Tracking - Customer Database - Customizable Reports - Data Import/Export - Data Synchronization - eCommerce Management - Forecasting - Generative AI - Inventory Auditing - Inventory Control - Inventory Optimization - Inventory Tracking - IoT Integration - Kitting - Manufacturing Inventory Management - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Location - Order Management - Point of Sale (POS) - Predictive Analytics - Product Identification - Purchase Order Management - Real-Time Data - Reorder Management - Reporting/Analytics - Retail Inventory Management - Returns Management - Sales Reports - Search/Filter - Shipping Management - Status Tracking - Supplier Management - Third-Party Integrations - User Management - Vendor Managed Inventory - Warehouse Management [See all features](https://www.capterra.com/p/133038/Cin7-Core/#features) Cin7 Omni 39/48 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Backup and Recovery - Barcode/Ticket Scanning - Billing & Invoicing - Budget Tracking - Catalog Management - Collaboration Tools - Cost Tracking - Customer Database - Customizable Reports - Data Import/Export - Data Synchronization - eCommerce Management - Forecasting - Generative AI - Inventory Auditing - Inventory Control - Inventory Optimization - Inventory Tracking - IoT Integration - Kitting - Manufacturing Inventory Management - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Location - Order Management - Point of Sale (POS) - Predictive Analytics - Product Identification - Purchase Order Management - Real-Time Data - Reorder Management - Reporting/Analytics - Retail Inventory Management - Returns Management - Sales Reports - Search/Filter - Shipping Management - Status Tracking - Supplier Management - Third-Party Integrations - User Management - Vendor Managed Inventory - Warehouse Management [See all features](https://www.capterra.com/p/133133/Cin7/#features) ### Recognition Cin7 Core is recognized as a top-rated tool in 2 Capterra Shortlist reports No recognitions have been awarded to Cin7 Omni ### Deployment & support Cin7 Core Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Cin7 Omni Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Cin7 Core - By Cin7 - Located in New Zealand - Founded in 2011 Cin7 Omni - By Cin7 - Located in New Zealand - Founded in 2011 ## 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