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AvidXchange has customers in nearly every B2B industry within the middle market.
Helps small & mid-size organizations reduce the cost of managing AP by 84%. Integrates with any accounting software including QuickBooks, Sage 100, Sage 300, Intacct, NetSuite, Microsoft Dynamics GP.
Overall I have loved my experience with Avid. I have used a plethora of AP processing platforms and by far Avid has been the most reliable and easy to use platform.
It is difficult to administer. The back end desperately needs a user interface update.
I love that Avid makes it easy to pay invoices but downloading them to a que and inserting all important information. All I have to do is review the invoice and click submit.
It was very hard to get someone to actually respond to you. We had more problems then solutions with the software.
I think the software is great and would recommend it especially to other property managers who would like to add speed and efficiency to their organization.
At times invoice images get stuck in the inbox and our accounting staff needs to retrieve them manually to get them in the proper workflow.
Our contractors love the ease of use with sending in invoices and being paid in a timely manner through Avid.
The check payment history is hard to use and also doesn't always give enough information.
It can be used anywhere and anytime as long as you have access to internet. Beanworks customer service is outstanding fast and very responsive.
Customer support sucks, no SLA adhered. Subscribed for 2 hours of support to realize there are no timelines called 2 hours.
Very easy to use, logically designed and very intuitive to pick up. Amazing, extremely helpful customer service - issues are dealt with immediately and resolved well.
As a finance professional, I feel compelled to warn others about our disastrous experience with Quadient's AP automation system.
Ve been very happy with the software and the customer service has been excellent. Immediate replies to emails and easy walk through instructions when running into any questions.
Wrong Vendor numbers and Invoice Numbers. Have hand written some on the invoice and they still type it wrong.
I initially heard of bean bills at my previous work. After working with it I found it to be very user friendly and the desire of the Bean Bills team to constantly improve their product amazing.
On some days there are glitches with errors and it needs to reload.
Maya: Hi, I'm Maya. I am the CFO and I give Avid a four out of five rating. Before Avid, we were just using NetSuite and simply manually inputting our invoices. We wanted to make our business more efficient, make approvals more efficient, so we went with AvidXchange. We chose AvidXchange because it integrated really well with NetSuite, was really user-friendly. All of my end users took to it very quickly. The training was very simple. The onboarding experience was very clean and simple. It allowed us to code all of our invoices, make our approvals way more efficient, and remove all manual needs. I would say it was very easy getting started with AvidXchange. They had a really good team that onboarded us and walked us through every step. We held weekly meetings and walked through progress. It was a very simple process and I would definitely recommend it. My advice to anyone looking to get AvidXchange is to really clean up your processes and your GL accounts before going live or before pulling the trigger. I would say have your approval matrices ready so then you can just set it up exactly how you want it. Just the more prepared you are, the better the system will work for you. It truly is a good system that has a lot of capabilities and it definitely can make your processes cleaner and smoother and more efficient. And lots of end users and my senior managers and managers and those that approve have taken to it very well.
Prioritize real-user-identified key features according to your needs to find your best fit.
AvidXchange
Top FeaturesQuadient Accounts Payable Automation
Quadient Accounts Payable Automation
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